SUV, gasoline, AWD/All-Wheel Drive, built in United States. Owner complaints on file from Oct 16, 2022 to Jul 9, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-207 | Mar 15, 2024 | 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating | Electrical system | 116,020 | Repair or modification |
| 23V-880 | Dec 21, 2023 | Fuel pump may shutdown, causing a loss of drive power | Fuel system | 79,676 | Part replacement |
| 23V-445 | Jun 26, 2023 | Fuel pump may shutdown, which can result in a loss of drive power | Fuel system | 143,551 | Part replacement |
| 23V-178 | Mar 17, 2023 | Rear door window trim bars may detach from the vehicle while driving | Structure | 70,225 | Repair or modification |
| 22V-936 | Dec 16, 2022 | Steering coupling locking screw may loosen and possibly detach from the steering gear, resulting in a loss of steering control | Steering | 69 | Part replacement |
| 22V-680 | Sep 12, 2022 | Due to a manufacturing error, the rear door window trim bars may detach | Structure | 161,000 | Repair or modification |
| 22V-365 | May 20, 2022 | Error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system | Communication | 242,722 | Software update |
| 22V-231 | Apr 8, 2022 | Ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable… | Electrical system | 21,306 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
13 complaints on file, page 1 of 1.
The panoramic sunroof exploded upwards and outwards while driving under normal conditions. It created an extremely loud and startling sound that left the driver and passenger stunned. We were fortunate there was not an immediate oncoming vehicle as we likely would have struck head on. Shortly after the explosion, tiny shards of glass began to fall into the passenger area. We were also fortunate to be able to get the vehicle safely off the road. The vehicle was brought to the dealership and the manufacturer was called. They are all pretending they have never heard of something like that happening when a quick search reveals this is a known manufacturing defect with a class action lawsuit filed. The named plaintiff is actually a customer from the very dealership we brought the vehicle to for service. There is no chance they are not aware of the problem.
NHTSA complaint 11749417Vehicle has issues maintaining power and attempts to stall in traffic. It also shakes violently at idle. It was diagnosed by the dealership and determined that the cylinder head was damaged and needed to be replaced for $7200.00 since there was no warranty. Vehicle was purchased used and the Issue was noticed 6 months after purchase at 70-80 thousand miles. After researching the issue, this appears to be a known problem with the 4 cylinder Mercedes vehicles, but only specific models were covered under the extended warranty for replacement.
NHTSA complaint 11697813Nov. 7, 2025 - After returning home around 4pm, I parked the car in my garage, and entered my home. Due to the sound of the fan motor which stays on after you shut off the car, it is possible that the engine was still running when I thought it was off. Please note that my garage is attached to my home. Around 1am I awoke and went into the bedroom on the far side of my home which sits directly above my garage. When I entered this room I heard a noise, like some kind of motor but at the time I had no idea what this was. As I walked through my home, went downstairs and neared the doorway to my garage when I realized the loud noise was coming from my garage. It was not only frightening but extremely concerning and come to find out my Mercedes was running, in fact it had been running since I got home earlier in the afternoon. Please note that one of the most critical things that happened is that upon opening the door to the garage I was exposed to severe carbon monoxide fumes. I discovered the car sitting there, running, for no reason at all, the outside was very hot to the touch and I panicked. I was breathing in fumes that could affect my life! I ran to the kitchen, grabbed a fan, opened the garage doors and immediately went upstairs to see if my daughter was okay. As you know carbon monoxide can kill you and I did not know why in HECK this was happening. - This car is still relatively new with low miles. - This vehicle is also supposed to be equipped with significant safety features and it is difficult to exit the car without alarms sounding and appearing on the dash telling you the car is still on. - Mercedes, however, already made me take this car in twice to address multiple recalls affecting safety! I also had it serviced not less than 3 weeks ago. - Mercedes is completely skirting/ignoring the critical issues with this vehicle and has sent me a FORM letter denying assistance. There could have been 2 fatalities and I have been ill since this happened.
NHTSA complaint 11634673The contact owns a 2022 Mercedes-Benz AMG GLE53. The contact stated while driving at various speeds, the vehicle started swaying from left to right. There were no warning lights illuminated. The contact stated that while her husband was driving, the vehicle was swaying from side to side. The contact stated that the tires were previously replaced; however, the failure recurred. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was test driven and the contact was informed that the vehicle seemed to be top-heavy. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 6,000.
NHTSA complaint 11608678The contact owns a 2022 Mercedes-Benz GLE53. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint 11555007On March 30, 2023, my 2022 AMG GLE 53 check engine warning light came on. I immediately called Capitaleurocars the Mercedes Benz dealer. On May 1, 2023, according to the Capitaleurocars service order, the technician noted the following: "found the check engine light on" then performed "a guided test for fault code (P146264) and found fuel pressure and temp sensor passing test." The technician wrote "Checked PTSS cases and checked for related LI documents. Found LI-47.50-p-070263 which states that software is under development for this issue. no software available at this time. Cleared code and released back to customer." Capitaleurocars service department could not tell me when the software update would be issued, but I would be notified as soon as it was released. I was also told that on September 6, 2022, a temperature sensor was replaced on the vehicle due to the check engine warning light being on. I asked if the issue on September 6, 2022, was the same issue I was having and I was told yes, it was the same fault code. So, approximately a month before I purchased the car on October 1, 2022, the check engine warning light was on and a temperature sensor was replaced. The Capitaleurocars service department suggested I call MBUSA Customer Service to get more information about the software update. I researched the LI document number and found that NHTSA had received a complaint on 06/25.2020, with same the LI 47.50-p-070263 document number and fault code P146264. The complaint to NHTSA was on a GLE and noted as follows: Complaint: Check engine light active and FC P146264 Temp. and pressure sensor B4/7 is stored in engine control unit and tank control unit. Cause: Software parameter in Fuel pump control unit Remedy: Update SW in FSCU control unit Capitaleurocars Service Department did confirmed that the fault code found on my car on May 1, 2023, was the same as the one reported to NHTSA on 06/25/2020.
NHTSA complaint 11541024I purchased the vechile brand new in July from North Olmsted Mercedes. I purchased winter tires in Oct they were installed in Nov. I stored the Yokohama in my finished basement 68-70degress on carpet. Upon installation this spring Mercedes refused due to seperation & dry cracking. They have less then 4000 miles on them. 325-35ZR22
NHTSA complaint 11519468Tires were purchased with car in July of 2022. Winter tires were purchased and installed in Nov. These tires were stored in my basement- finished on carpet at 68-70dgrees. When pulled out for installation mercedes refused due to seperation & dry cracking 325-35ZR22
NHTSA complaint 11519465I purchased my vehicle brand new in July 2022 with these tires. I purchased winter tires in Oct they were installed in Nov. The Yokohama was stored in my finished carpeted basement. They were brought up to be installed & they are showing thread seperation & dry cracking with less then 4000 miles on the tire.
NHTSA complaint 11519464Tires purchased in July 2022 with car new from Mercedes of North Olmsted. I purchased winter tires in Oct & they were installed in Nov. Yokohama tires were stored in my finished basement at a nice 70degrees. When taking them to be put on they are showing signs of thread separation & dry cracking. They only have 4000 miles on them. 285-40ZR22
NHTSA complaint 11519463Radiator failed after driving on the highway. Radiator failed due to an item passing through the grille in the normal course of driving causing coolant to leak from car. Low coolant warning light indicated that coolant was low. Car was inspected by dealer who determined that an external influence(road debris or a small rock) passed through the front car grille and striked the radiator causing the radiator failure. Manufacturer was notified of the incident regarding the radiator failure.
NHTSA complaint 115177401. 48 volt battery electrical system malfunctioned. car shut down on the road while driving. 2. could have been rear ended if on highway and there was no shoulder 3. dealer had car for a week and serviced electrical components and updated software. 4. no police. vehicle serviced ny manufacturer 5. eceived many warning notices when it happened - 48 volt battery , coolant too hot, engine overheating, etc. no prior warnings. first occurrence 1/4/2023, second occurrence 2/21/2023 issue reocurred
NHTSA complaint 11508483While driving with Active Cruise Control (Distronic) and with Lane Keep Assist off and Active Lane Change Assist off, the car would forcefully and suddenly try and steer me back into my lane while performing a lane change while using the blinker. It happens randomly and abruptly. Most lane changes occur without issue and there are no obstructions or other warnings that occur during these incidences.
NHTSA complaint 11489432Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.