Convertible, gasoline, built in Germany. Owner complaints on file from Mar 13, 2024 to Mar 4, 2025.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-880 | Dec 21, 2023 | Fuel pump may shutdown, causing a loss of drive power | Fuel system | 79,676 | Part replacement |
| 23V-676 | Oct 6, 2023 | Electrical wiring harness for the starter and alternator may not be secured properly, which can result in a short circuit and a loss of drive… | Electrical system | 5,326 | Repair or modification |
| 23V-445 | Jun 26, 2023 | Fuel pump may shutdown, which can result in a loss of drive power | Fuel system | 143,551 | Part replacement |
| 22V-189 | Mar 25, 2022 | Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the… | Steering | 8,396 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
MBUX system would not turn on. Warnings of Blind Spot in operatable, Parktronic not operatable. Was not able to access any features through MBUX. Climate Control, Operation of Covertable Top, Maps, all options run through MBUX. It was a safety issue because the battery light comes on, after being on charge, and without access to MBUX, you do not know if the car will stall on the freeway, or at a stop light. Safety issues also around front lift without cameras access. The vehicle was inspected at the Mercedes Benz Dealer and they fixed it, but after a day, the battery still isn't charging after numerous attempts and recalls on 12v rewiring. Since I have bough the vehicle, many warning lights have always come on, been ficed and then come back on.
NHTSA complaint 11646137When driven on the highway, speed drops abruptly down (65 mph to 40 mph) stuck on 4 or 3rd gear in this automatic 9 speed transmission and gear won't shift up causing engine rpm rise over 3000 & gas pedal won't have effect even it was pushed down to floor all the way. Almost rear ended in multiple occasion & it is extremely dangerous to change lane to get off to safety as car does not respond to throtle up or gas pedal to speed up. Dealer was not able to duplicate issue in two service visit & this already happened third time in a raw and car is back in dealership for diagnostic. No warning nor malfunction light at all when this happen
NHTSA complaint 11592322Initially got a transmission malfunction warning and to turn car off. The cars battery keeps dying at only 1500 miles. Constantly needs to be on trickle charger. Recently the car died, charged battery. Car turned over for 3 seconds then stalled. Now car even with full battery with turn over but will not start whatsoever. Has to be towed. Multiple people ok forms reported this same issue.
NHTSA complaint 11589219See attached document for complaint
NHTSA complaint 11577112Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.