Sedan, gasoline, built in United States. Owner complaints on file from Apr 24, 2017 to Sep 2, 2024.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-114 | Feb 23, 2017 | In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter… | Electrical system | 307,629 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
The glass on the panoramic sunroof exploded/shattered under normal driving conditions. It was raining but not too heavy. It didn’t appear that anything hit the glass and no potholes were hit. It seemed to be due to pressure or temperature which caused the explosion which sounded like a loud gunshot and the glass was in pieces. There were no injuries as the sunroof shade was closed and thus the glass fell on the shade. It has not been inspected by dealership or insurance as closed on Sunday and today due to Labor Day, but yes it is available for inspection upon request. However, as it was raining and I needed to get home, I covered the entire sunroof with Duct Tape.
NHTSA complaint 11612144- windshield, and I had Satellite repair it through an insurance claim because it was urgent for my safety. - the windshield and its adhesive never bonded together making the windshield structurally unsafe and if I would have gotten into an accident then my vehicles airbags would have not deployed properly. - The issue was brought to my attention from a Satellite repair representative. - yes Safelite who contacted my insurance. - I went through a car wash and found water making its way into my car interior, which I then inspected and found that my windshield was floppy and not attached to my car and how it should.
NHTSA complaint 115549615 MONTHS AFTER RECIEVEING THE CAR I WAS ON THE HIGHWAY AND MY FRONT PASSANGER SIDE TIRE AIR PRESUURE INDICATOR WENT OFF. I PULLED OFF THE HIGHWAY AND PUT A "FIX A FLAT" IN THE TIRE THINKING I RAN OVER A NAIL. THE TIRE WENT LOW AGAIN SO I DROVE TO THE LOCAL MERCEDES BENZ DEALERSHIP WHERE THEY MOUNTED THE CAR AND SHOWED ME THE "FIX A FLAT" GEL COMING OUT OF THE SIDE OF THE UNDAMAGED TIRE INDICATING A CRACKED WHEEL. THEY REMOVED THE TIRE AND INFACT I HAD A CRACKED WHEEL. 4 MONTHS LATER MY FRONT DRIVERS SIDE AIR PRESSURE INDICATOR WENT OFF WHERE THE MERDCEDES DEALERSHIP CONFIRMED MY SECOND CRACKED WHEEL IN LESS THAN A YEARS TIME!
NHTSA complaint 10980130Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.