AutoStatsIQ
Data through Oct 2026
Model year

2016 Mercedes-Benz CLS 400

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (1)Complaints (0)Investigations (1)Bulletins (96)
Recall campaigns covering this model year124k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2016 Mercedes-Benz CLS 400 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2016 Mercedes-Benz CLS 400

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2016 Mercedes-Benz CLS 400
CampaignFiledSubjectComponentVehiclesRemedy
19V-787Nov 1, 2019For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdfCommunication24,226Software update
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2016 Mercedes-Benz CLS 400

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    1 NHTSA investigation on file

    • EA21002 Engineering analysis, Airbags
      Desiccated Air Bag Inflator Rupture
      Opened Sep 17, 2021, still open
    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    96 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

    • LI82.62-P-078631 Aug 6, 2026 · Service Bulletin/Repair Instructions
      Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis wor…
    • LI35.30-P-058566 Jul 14, 2026 · Service Bulletin/Repair Instructions
      Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by exp…
    • LI82.85-P-080507 May 26, 2026 · Service Bulletin/Repair Instructions
      Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster. In addition, the following two conditions are also met: • HERMES (N1…
    • LI82.85-P-080559 May 26, 2026 · Service Bulletin/Repair Instructions
      Complaint The customer requests deactivation of the N112/9 HERMES communication module Note: Deactivation of the HERMES control unit (N112/9) is not supported for gray-market vehicles. Cause Before deactivating the HERMES control unit (N112/9), it must be c…
    • LI82.30-P-059239 May 19, 2026 · Service Bulletin/Repair Instructions
      Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely (streaking) C: During the downward movement water is pulled …
    • CL-Exhaust Valve Assembly Sep 6, 2023 · Other
      In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA ("MBUSA") is extending the coverage for the exhaust valve assembly on your vehicle as follows: Why the …
    • CL- Outside Temp EW Mar 20, 2019 · Other
      The purpose of this letter is to advise you of additional benefits that Mercedes-Benz is providing to you regarding your vehicle ownership. What’s Included In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance t…
    • EW- ECU Software Mar 13, 2019 · Warranty Program/Extension
      Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on the various Model Year (“MY”) 2014 - 2018 Mercedes-Benz vehicles listed below, the engine control unit (ECU) software may not meet current specifications. In certain circ…
    • EW - HVAC Service Oct 29, 2020 · Warranty Program/Extension
      This NCU replaces the prior NCUs issued on May 18, June 25, 2020 and October 1, 2020 and contains important workshop instructions on how the HVAC Service Warranty repair must be carried out. To enhance the satisfaction of our customers, avoid further costs …
    • LI82.10-P-078301 Apr 16, 2026 · Service Bulletin/Repair Instructions
      Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm…
    • LI82.10-P-078301 Mar 9, 2026 · Service Bulletin/Repair Instructions
      Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm …
    • LI82.10-P-078307 Feb 25, 2026 · Service Bulletin/Repair Instructions
      Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
    • LI82.10-P-078301 Feb 24, 2026 · Service Bulletin/Repair Instructions
      Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm …
    • LI82.10-P-078896 Feb 24, 2026 · Service Bulletin/Repair Instructions
      Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
    • LI27.19-P-080219 Feb 13, 2026 · Service Bulletin/Repair Instructions
      Complaint Check engine light on with the following fault is current in the VGS Control Unit: P084300 Oil pressure sensor 'A' has a short circuit to positive stored in VGS control unit. Cause Electrical failure of oil pressure sensor integrated into VGS Cont…
    • LI54.65-P-066284 Dec 18, 2025 · Service Bulletin/Repair Instructions
      Complaint The flap of the reversing camera opens and closes by itself during forward travel several times during the trip. No camera image is displayed in the head unit. The reversing camera or the 360° system functions normally when activated manually or …
    • LI33.30-P-056665 Nov 15, 2025 · Service Bulletin/Repair Instructions
      Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in attachment Cause If the complaint is eli…
    • LI27.19-P-072588 Sep 17, 2025 · Service Bulletin/Repair Instructions
      Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For vehicles with 722.9 transmission: Ensure LI54…
    • LI27.19-P-074985 Jul 16, 2025 · Service Bulletin/Repair Instructions
      Complaint Commissioning not possible after replacement of TRANSMISSION 722.9 or of electrohydraulic controller unit (EHS) or of repair kit controller unit (VGS). Cause The wrong older A-code ("Generation EHS") is documented in VeDoc for the newly installed …
    • LI33.30-P-056665 May 21, 2025 · Service Bulletin/Repair Instructions
      Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in attachment Cause If the complaint is eli…
    • LI82.85-P-079271 May 22, 2025 · Service Bulletin/Repair Instructions
      Complaint After a software update of HERMES communication module N112/9 has been performed on a gray import vehicle, the message "SOS - Service not activated" is displayed in the instrument cluster. Cause The message "SOS - Service not activated" tells the …
    • LI82.10-P-078896 Apr 28, 2025 · Service Bulletin/Repair Instructions
      Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
    • LI82.10-P-078301 Apr 28, 2025 · Service Bulletin/Repair Instructions
      Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Remedy NOTE: If a pressure compensati…
    • LI83.20-P-051802 Apr 1, 2025 · Service Bulletin/Repair Instructions
      Complaint Vehicle with atypical reduced heat output. Cause Silicate granulate may have escaped from a damaged bag in the expansion reservoir (not visible), reducing the coolant flow in the heater heat exchanger (see picture). Remedy With the aforementioned …
    • LI82.70-P-077433 Mar 5, 2025 · Service Bulletin/Repair Instructions
      Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. C…
    • LI54.65-P-066284 Feb 24, 2025 · Service Bulletin/Repair Instructions
      Complaint The flap of the reversing camera opens and closes by itself during forward travel several times during the trip. No camera image is displayed in the head unit. The reversing camera or the 360° system functions normally when activated manually or b…
    • LI54.65-P-066284 Feb 24, 2025 · Service Bulletin/Repair Instructions
      Complaint The flap of the reversing camera opens and closes by itself during forward travel several times during the trip. No camera image is displayed in the head unit. The reversing camera or the 360° system functions normally when activated manually or b…
    • LI35.30-P-058566 Jan 15, 2025 · Service Bulletin/Repair Instructions
      Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is elimina…
    • LI33.30-P-056665 Jan 16, 2025 · Service Bulletin/Repair Instructions
      Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Cause If the complaint is eliminated by experimentally loose…
    • LI54.65-P-066284 Jan 15, 2025 · Service Bulletin/Repair Instructions
      Complaint The flap of the reversing camera opens and closes by itself during forward travel several times during the trip. No camera image is displayed in the head unit. The reversing camera or the 360° system functions normally when activated manually or b…
    • LI54.65-P-066284 Nov 25, 2024 · Service Bulletin/Repair Instructions
      Complaint The flap of the reversing camera opens and closes by itself during forward travel. This happens several times during the trip. The customer notices the sound of opening and closing. No camera image is displayed in the head unit. The reversing came…
    • LI27.19-P-072588 Nov 20, 2024 · Service Bulletin/Repair Instructions
      Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy It is important that LI54.15-P-057373 is processe…
    • LI82.35-P-078467 Oct 23, 2024 · Service Bulletin/Repair Instructions
      Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose c…
    • LI54.71-P-078498 Oct 16, 2024 · Service Bulletin/Repair Instructions
      Complaint "Active Emergency Stop Assist Currently Unavailable" and "Active Steering Assist Inoperative" instrument cluster messages along with Tire Pressure Light on in Instrument Cluster. Cause Both systems are temporarily unavailable due to low tire press…
    • LI82.10-P-078302 Sep 10, 2024 · Service Bulletin/Repair Instructions
      Complaint Headlamps fogged or droplets forming. Cause Due to its outlet openings, the headlamp is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate into the headlamp. This can lead to the formation of condensatio…
    • LI82.70-P-077433 Sep 28, 2024 · Service Bulletin/Repair Instructions
      Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. C…
    • CL - 2022080005 Aug 9, 2024 · Other
      In our continuing efforts to ensure the proper performance and quality of your vehicle, we are writing to inform you that on certain Model Year 2011-2018 C-Class, E-Class, S-Class, G-Class, CL, CLS, ML, GL, GLE, GLS, GLC, SL, and AMG GT vehicles with 6 and …
    • LI82.10-P-078307 Sep 21, 2024 · Service Bulletin/Repair Instructions
      Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
    • LI82.10-P-078301 Sep 10, 2024 · Service Bulletin/Repair Instructions
      Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicabl…
    • NCU - 2022080005 Aug 10, 2024 · Service Campaign
      Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) C-Class, E-Class, S-Class, G-Class, CL, CLS, ML, GL, GLE, GLS, GLC, SL, and AMG GT (204, 205, 207, 212, 213, 217, 221, 222, 463, 216, 218…
    • LI82.10-P-078069 Jul 23, 2024 · Service Bulletin/Repair Instructions
      Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing …
    • NCU - 24240304 Mar 12, 2024 · Service Bulletin/Repair Instructions
      As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to allegations that the 5…
    • LI91.18-P-077075 Dec 4, 2023 · Service Bulletin/Repair Instructions
      Crease formation on genuine leather seat covers in vehicles with low mileage ⢠Objects left on the seats for extended periods of time (pressure marks). ⢠Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). ⢠Light init…
    • LI82.85-P-076799 Aug 18, 2023 · Service Bulletin/Repair Instructions
      The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is stored for "atpServ…
    • CL-ELWSubframe Mar 31, 2023 · Service Bulletin/Repair Instructions
      Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle regardless of owner…
    • ELW-RearSubframe Mar 10, 2023 · Service Bulletin/Repair Instructions
      Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle regardless of owner…
    • ELW-ExhaustValve Mar 10, 2023 · Service Bulletin/Repair Instructions
      In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) is extending the warranty coverage on the exhaust valve system in certain Model Year (“MY…
    • ELW-RearSubframe Feb 10, 2023 · Service Bulletin/Repair Instructions
      Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle regardless of ownersh…
    • LI68.05-P-060307 Jan 9, 2022 · Service Bulletin/Repair Instructions
      Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the range between the…
    • LI68.05-P-060306 Jan 27, 2022 · Service Bulletin/Repair Instructions
      Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (GDO) is not compatible with the opening system installed in the garage. 2…
    • LI09.00-P-074093 Dec 8, 2021 · Service Bulletin/Repair Instructions
      "MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 – Boost Pressure is Too High"" "
    • LI8870P056690 Jul 3, 2013 · Service Bulletin/Repair Instructions
      Outside mirror fogged.
    • LI8295P054406 Aug 28, 2013 · Service Bulletin/Repair Instructions
      "SOS mbrace service not activated".
    • LI8285P0647651 Aug 25, 2016 · Service Bulletin/Repair Instructions
      Traffic information service and posibly the voice control, nonfunctional after navigation software update.
    • LI8285P055695 Aug 5, 2013 · Service Bulletin/Repair Instructions
      The COMAND unit does not start or the display remains dark.
    • LI8285P053927 Aug 5, 2013 · Service Bulletin/Repair Instructions
      "Metadata loss- Please reimport all media data".
    • LI8270P056963 Aug 21, 2013 · Service Bulletin/Repair Instructions
      Software update of COMAND Online control unit.
    • LI8210P0644042 Aug 26, 2016 · Service Bulletin/Repair Instructions
      Headlamp fog.
    • LI0702P0547173 Nov 14, 2016 · Service Bulletin/Repair Instructions
      Ticking or pulsing noise from high-pressure pump and/or fuel injectors.
    • LI8220P073063 Jun 16, 2021 · Service Bulletin/Repair Instructions
      Touch pad: Search lighting does not dim or does not turn on.
    Source: NHTSA manufacturer communications files.
    About service bulletins