AutoStatsIQ
Data through Oct 2026
Model year

2021 Mercedes-Benz E 350 E

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (1)Complaints (0)Investigations (0)Bulletins (106)
Recall campaigns covering this model year11.29M vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2021 Mercedes-Benz E 350 E by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2021 Mercedes-Benz E 350 E

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2021 Mercedes-Benz E 350 E
CampaignFiledSubjectComponentVehiclesRemedy
21V-058Feb 5, 2021Software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the…Communication1,292,258Software update
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2021 Mercedes-Benz E 350 E

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    106 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

    • LI82.62-P-078631 Aug 6, 2026 · Service Bulletin/Repair Instructions
      Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis wor…
    • NCU - 2026010004 Jul 27, 2026 · Service Campaign
      • Always use the latest XENTRY Diagnosis software release with all available add-ons. • Make sure to follow the operation steps exactly as described in XENTRY Diagnosis! • Use a battery charger to ensure sufficient power supply of the vehicle on-board elect…
    • LI35.30-P-058566 Jul 14, 2026 · Service Bulletin/Repair Instructions
      Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by exp…
    • LI82.30-P-059239 May 19, 2026 · Service Bulletin/Repair Instructions
      Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely (streaking) C: During the downward movement water is pulled …
    • LI82.10-P-078301 Apr 16, 2026 · Service Bulletin/Repair Instructions
      Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm…
    • LI33.30-P-056665 May 21, 2025 · Service Bulletin/Repair Instructions
      Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in attachment Cause If the complaint is eli…
    • CL - 05012025 May 30, 2025 · Other
      In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA is extending the warranty coverage for the Diagnostic Module for Tank Leakage detection (“DMTL”) on your…
    • LI54.71-P-078802 May 30, 2025 · Service Bulletin/Repair Instructions
      Complaint MBUX head unit display with red text box "System Inoperative". ONLY for vehicles with SA code (549+21U) or (549+U19). Cause Head unit software variant. Remedy For all chassis use Xentry to update head unit (A26/17). Target boot software number sho…
    • LI82.10-P-078896 Apr 28, 2025 · Service Bulletin/Repair Instructions
      Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
    • LI82.10-P-078301 Apr 28, 2025 · Service Bulletin/Repair Instructions
      Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Remedy NOTE: If a pressure compensati…
    • OTA - 5497748 Mar 7, 2025 · Over The Air
      Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the communication software does not correspond with the latest series production configuration. The communication module will receive an OTA…
    • OTA - 5497746 Mar 7, 2025 · Over The Air
      Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the communication software does not correspond with the latest series production configuration. The communication module will receive an OTA…
    • LI82.70-P-077433 Mar 5, 2025 · Service Bulletin/Repair Instructions
      Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. C…
    • LI54.65-P-078762 Feb 25, 2025 · Service Bulletin/Repair Instructions
      Complaint Please note that the exact quick test conditions must be met as seen below. If not exactly as listed below, there is no need to create a TIPS case referencing this LI unless further assistance is needed outside of this document. Conditions Instrum…
    • LI35.30-P-058566 Jan 15, 2025 · Service Bulletin/Repair Instructions
      Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is elimina…
    • LI33.30-P-056665 Jan 16, 2025 · Service Bulletin/Repair Instructions
      Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Cause If the complaint is eliminated by experimentally loose…
    • LI88.60-P-072093 Jan 24, 2025 · Service Bulletin/Repair Instructions
      Complaint Fuel door may require several attempts to open. Please note that if the complaint "Fuel filler flap not opening" occurs, it is important to check the fuel filler flap before replacing the central locking actuator. For gasoline hybrid vehicles wher…
    • LI27.10-P-075869 Nov 12, 2024 · Service Bulletin/Repair Instructions
      Complaint Only vehicles with a variable transfer case are affected. Can be identified through control unit N45 or N15/7 in the quick test When accelerating with light load, vibrations or jolting sensation may come from the drivetrain Cause Modified oil qual…
    • LI82.35-P-078467 Oct 23, 2024 · Service Bulletin/Repair Instructions
      Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose c…
    • LI01.20-P-078446 Oct 4, 2024 · Service Bulletin/Repair Instructions
      Complaint Check engine light on. One of the below fault codes is current in the engine control module (N3/10). P04DB29, P04DB31, P04DB79 Cause Open circuit or high resistance to crankcase vent line contact Remedy 1. Check the electrical connector for the re…
    • LI82.70-P-077433 Sep 28, 2024 · Service Bulletin/Repair Instructions
      Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. C…
    • LI08.00-P-072749 Sep 17, 2024 · Service Bulletin/Repair Instructions
      Complaint The electric range does not meet customer's expectations. Cause The following information is being provided for educational purposes only: At Mercedes-Benz, we believe that our vehicles should display to the driver a range that in all probability …
    • LI82.10-P-078307 Sep 21, 2024 · Service Bulletin/Repair Instructions
      Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
    • 2024090007 Sep 20, 2024 · Service Campaign
      Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2020-2023 CLS (257 platform), E-Class (213 and 238 platform), GLE (167 platform), and AMG GT 4-Door (290 platform) vehicles, the engine control unit software doe…
    • LI82.10-P-078301 Sep 10, 2024 · Service Bulletin/Repair Instructions
      Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicabl…
    • LI27.00-P-073124 Jul 9, 2024 · Service Bulletin/Repair Instructions
      Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9G-TRONIC automatic transmission) and 725.1 (NAG3 facelift/9G-TRONIC automatic transmission facelift) For faster, more effective and more targeted diagnosis, Intelligent …
    • LI27.10-P-075869 Jul 9, 2024 · Service Bulletin/Repair Instructions
      Complaint Only vehicles with a variable transfer case are affected. Can be identified through control unit N45 or N15/7 in the quick test When accelerating with light load, vibrations or jolting sensation may come from the drivetrain Cause Modified oil qual…
    • LI82.10-P-078069 Jul 23, 2024 · Service Bulletin/Repair Instructions
      Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing …
    • LI46.35-P-073051 Jun 12, 2024 · Service Bulletin/Repair Instructions
      Complaint Noticeable vibrations at the steering wheel: • At speeds between 40mph and 75mph • On straight stretches of road and in long corners • With driver assistance systems switched on Cause Control oscillations in the electric power steering. Remedy Per…
    • LI82.85-P-070742 Jun 6, 2024 · Service Bulletin/Repair Instructions
      Complaint The driver's seat memory settings do not synchronize with the driver's user profile as described in the operator's manual. Driver's seat settings are not transferred to the vehicle. Cause The driver's seat does not support the profile synchronizat…
    • LI72.20-P-075746 Mar 11, 2024 · Service Bulletin/Repair Instructions
      Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tail…
    • CL-CommMod Jan 5, 2024 · Service Bulletin/Repair Instructions
      Dear Mercedes-Benz Owner: On behalf of Mercedes-Benz USA, LLC (MBUSA), thank you for being a part of the Mercedes-Benz family. We hope that youâ™re enjoying your vehicle. Here at MBUSA, we are committed to delivering an exceptional ownership experience. In…
    • LI46.10-P-077314 Jan 24, 2024 · Service Bulletin/Repair Instructions
      Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Do the noises tend to occur at the bottom in the driver footwell or do they tend to occur in the area of the steering colum…
    • LI46.10-P-077313 Jan 24, 2024 · Service Bulletin/Repair Instructions
      The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers See example file in the attachments area: Lenkrad-Schleifgeräusch_SteeringWheel-GrindingNoises.mp4 The plastic cover on…
    • OTA-Head Unit SW Dec 1, 2023 · Service Bulletin/Repair Instructions
      Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, AMG GT (177, 118, 257, 213, 238, 243, 247, 253,167, 290 platform) vehicles, the head unit software…
    • OTA-Comm Mod SW Dec 7, 2023 · Service Bulletin/Repair Instructions
      Mercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, C-Class, CLA, CLS, E-Class, EQB, G-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, 238, 243, 463, 247, 253, 167,…
    • LI91.18-P-077075 Dec 4, 2023 · Service Bulletin/Repair Instructions
      Crease formation on genuine leather seat covers in vehicles with low mileage ⢠Objects left on the seats for extended periods of time (pressure marks). ⢠Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). ⢠Light init…
    • LI82.85-P-076800 Oct 10, 2023 · Service Bulletin/Repair Instructions
      The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an extended period of t…
    • LI32.25-P-076956 Oct 12, 2023 · Service Bulletin/Repair Instructions
      Wheezing noises from the front shock absorbers when passing over surface undulations and rough road. The noises may become more conspicuous with warm damper oil. The flow noises of the damper oil are currently being analyzed. The wheezing noises are cu…
    • LI82.85-P-076799 Aug 18, 2023 · Service Bulletin/Repair Instructions
      The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is stored for "atpServ…
    • NCU-HU SW Update Aug 28, 2023 · Service Bulletin/Repair Instructions
      Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles, the communication mod…
    • NCU-2023060003 Jun 15, 2023 · Service Bulletin/Repair Instructions
      Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (“MY”) 2016 – 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning control unit software may not mee…
    • LI80.40-P-075378 Jun 8, 2023 · Service Bulletin/Repair Instructions
      The trunk lid is not drawn into the end position with the help of the trunk lid power closing function after the electric closing process. There is a loud rattling from the trunk or from the trunk lid power closing unit (M14/31). Toothed drive wheel in…
    • LI82.85-P-075375 Jun 9, 2023 · Service Bulletin/Repair Instructions
      In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of °C, or vice versa). Temperature setting in Mmc mobile application settings incorrect Remedy Adjust the setting in the Mercedes me connect app via mobile ph…
    • LI46.15-P-071669 Mar 1, 2023 · Service Bulletin/Repair Instructions
      Complaint Loads induced at the steering wheel through pushing and pulling actions may cause creaking and cracking noises in the mechanical steering column. Cause Insufficient grease lubrication in the clamping area of the mechanical steering column. Re…
    • LI80.40-P-075378 Feb 21, 2023 · Service Bulletin/Repair Instructions
      Complaint The trunk lid is not latching into the closed position with the help of the trunk lid power closing function after the electric closing process. There is a loud rattling from the trunk or from the trunk lid power closing unit (M14/31). Cause …
    • NCU-2022010001 Feb 10, 2023 · Service Bulletin/Repair Instructions
      Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has produced certain MY 2021-2022 A-Class, CLA-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLC-Class, GLEClass, GLS-Class, and AMG GT (177, 118, 257, 213, 247, 253, 167 and 290 platform) v…
    • LI72.20-P-075746 Jan 5, 2023 · Service Bulletin/Repair Instructions
      Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded …
    • LI46.15-P-063353 Dec 1, 2022 · Service Bulletin/Repair Instructions
      Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams.
    • NCU-2022090003 Oct 14, 2022 · Service Bulletin/Repair Instructions
      Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain MY 2021 E-Class and S-Class (213 and 223 platform) vehicles, the steering wheel material does not correspond to current production specifications. Over time, the…
    • LI82.60-P-075292 Sep 8, 2022 · Service Bulletin/Repair Instructions
      Complaint Customer states after a bus sleep the SiriusXM category changes from "My Favorites" to "All Stations" or a different category. Sometimes, the "My Favorites" category will be unavailable for the entire drive cycle. Cause …
    • LI46.15-P-063353 Sep 12, 2022 · Service Bulletin/Repair Instructions
      Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. Remedy There are 2 repair procedures t…
    • LI82.85-P-075044 Jul 8, 2022 · Service Bulletin/Repair Instructions
      Complaint The Apple Carplay interface cannot be controlled via the center console touchpad or the right-hand steering wheel touchpad. Cause A setting on the iPhone may prevent control via the touchpad Remedy To remedy on the affected iPhone, navigate …
    • LI46.15-P-063353 Jul 14, 2022 · Service Bulletin/Repair Instructions
      Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Steering column height adjustment tr…
    • LI32.25-P-066246 Jul 11, 2022 · Service Bulletin/Repair Instructions
      Complaint Thumping noise on rear axle shock absorber on rough road. Cause Until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. In future, the rear axle shock absorber…
    • SC-2021070006 Jul 7, 2022 · Service Bulletin/Repair Instructions
      Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year 2021 CLA (118 platform), GLE/GLS (167 platform), C-Class (205 platform), E-Class (213 platform), GLA (247 platform), GLC (253 platform), AMG GT…
    • LI54.10-P-071499 Mar 31, 2022 · Service Bulletin/Repair Instructions
      Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt battery. The XENTRY …
    • LI82.85-P-069961 Feb 24, 2022 · Service Bulletin/Repair Instructions
      Complaint The following complaints may be noted by the customer: • Upon selecting navigation, the central display may show the following message: "Map data does not match with your system. Please insert a medium containing the corresponding map data". th…
    • SC-2022010008 Feb 4, 2022 · Service Bulletin/Repair Instructions
      Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-22 A-Class (177 platform), CLA-Class (118 platform), CLS-Class (257 platform), E-Class (213 and 238 platform), GLA-Class, GLBClass (247 platform)…
    • SC-2022010001 Feb 25, 2022 · Service Bulletin/Repair Instructions
      Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has produced certain MY 2021-2022 A-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLE-Class, GLS-Class, and GT-Class (167, 177, 213, 247, 257, and 290 platform) vehicles without the augment…
    Source: NHTSA manufacturer communications files.
    About service bulletins