Model year

2020 Mercedes-Benz E 450 4MATIC Cabriolet

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year124k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Mercedes-Benz E 450 4MATIC Cabriolet by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2020 Mercedes-Benz E 450 4MATIC Cabriolet

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Mercedes-Benz E 450 4MATIC Cabriolet
CampaignFiledSubjectComponentVehiclesRemedy
26V-216Apr 3, 2026Drive shaft universal joint may break, resulting in a sudden loss of drive powerPowertrain24,092Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2020 Mercedes-Benz E 450 4MATIC Cabriolet

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    Service bulletins

    26 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • LI27.00-P-073124 Sep 4, 2026 · Service Bulletin/Repair Instructions
      Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9G‑TRONIC automatic transmission) and 725.1 (NAG3 facelift/9G‑TRONIC automatic transmission facelift) For faster, more effective and more targeted diagnosis, Intelligent …
    • LI46.35-P-067339 Aug 28, 2026 · Service Bulletin/Repair Instructions
      Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR Rattling, humming, dry sliding/gravel noise from the electric steering system when steering (see attachment). Complaint does not imp…
    • CL - Tank Leak Detection Aug 15, 2026 · Warranty Program/Extension
      Dear Mercedes-Benz Owner: In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA is extending the warranty coverage for the Diagnostic Module for Tank Leakage …
    • LI72.20-P-075746 Aug 24, 2026 · Service Bulletin/Repair Instructions
      Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so…
    • LI82.85-P-079087 Aug 6, 2026 · Service Bulletin/Repair Instructions
      Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car 5.Speech Detection Service 6.Navigation 7.iHeartRadio 8.Tra…
    • LI82.62-P-078631 Aug 6, 2026 · Service Bulletin/Repair Instructions
      Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis wor…
    • LI27.00-P-075630 Aug 5, 2026 · Service Bulletin/Repair Instructions
      Complaint This document is intended as a pre-case diagnostic reference for transmission related concerns. It will also ensure that if a case is necessary, all supporting documentation is available. This should not be used on its own as justification for cre…
    • LI27.00-P-080840 Aug 4, 2026 · Service Bulletin/Repair Instructions
      Complaint Mercedes-Benz USA is currently experiencing limited availability of transmission fluid specification ATF 236.17 due to a global supply constraint. 236.17 ATF 1L and 5L (PNs: A002989060312 and A002989060313) bottles are out of stock or in limited s…
    • EW - DMTL Jul 31, 2026 · Warranty Program/Extension
      This NCU replaces the prior NCU issued on May 15, 2025, and contains additional MY 2023 and MY 2024 vehicles which are highlighted below. In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of…
    • LI35.30-P-058566 Jul 14, 2026 · Service Bulletin/Repair Instructions
      Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by exp…
    • LI33.20-P-078406 Jul 8, 2026 · Service Bulletin/Repair Instructions
      Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. Sound file attached for comp…
    • LI33.20-P-078406 Jul 7, 2026 · Service Bulletin/Repair Instructions
      Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. Sound file attached for comp…
    • PSL-NCU Return Parts 6/19 Jun 19, 2026 · Other
      Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than Thursday, July 9, 2026. After July 9th…
    • LI00.20-P-080703 Jun 12, 2026 · Service Bulletin/Repair Instructions
      Complaint Service code B1 displayed in the customer menu does not match the workshop code displayed in the workshop menu, e.g., 505 or 550A, which includes a service A. Cause The root cause is currently being investigated. Remedy To determine the cause, the…
    • LI82.85-P-080507 May 26, 2026 · Service Bulletin/Repair Instructions
      Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster. In addition, the following two conditions are also met: • HERMES (N1…
    • LI46.80-P-080662 Jun 1, 2026 · Service Bulletin/Repair Instructions
      Complaint Rattling/knocking noise from the rear axle steering is audible when driving on rough terrain or cobblestones. Large play in the rear axle steering. Cause Diverse functional play in the rear axle steering. Remedy 1. Detach underfloor paneling under…
    • PSL-NCU Return Parts 5/22 May 22, 2026 · Other
      Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than Thursday, June 11, 2026. After June 11…
    • LI82.85-P-080559 May 26, 2026 · Service Bulletin/Repair Instructions
      Complaint The customer requests deactivation of the N112/9 HERMES communication module Note: Deactivation of the HERMES control unit (N112/9) is not supported for gray-market vehicles. Cause Before deactivating the HERMES control unit (N112/9), it must be c…
    • LI82.30-P-059239 May 19, 2026 · Service Bulletin/Repair Instructions
      Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely (streaking) C: During the downward movement water is pulled …
    • PSL-NCU Return Parts 5/15 May 15, 2026 · Other
      The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than Thursday, June 4, 2026. After June 4th, returns of these parts will no…
    • LI33.20-P-078406 May 12, 2026 · Service Bulletin/Repair Instructions
      Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. Sound file attached for comp…
    • LI77.30-P-070145 Apr 28, 2026 · Service Bulletin/Repair Instructions
      Complaint Damaged cords/tensioning cables at the soft top interior trim with the following characteristics: - Cord/tensioning cable torn - Cord/tensioning cable worn - Cord/tensioning cable torn out - Cord/tensioning cable - sheathing damaged Cause High ten…
    • LI82.10-P-078301 Apr 16, 2026 · Service Bulletin/Repair Instructions
      Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm…
    • LI00.01-P-078887 Apr 24, 2026 · Service Bulletin/Repair Instructions
      Complaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numbers, and how to identify. • Network/wiring architecture groups to baumuster q…
    • LI33.20-P-078406 Apr 17, 2026 · Service Bulletin/Repair Instructions
      Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. Sound file attached for comp…
    • LI72.20-P-075746 Apr 2, 2026 · Service Bulletin/Repair Instructions
      Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so…
    Source: NHTSA manufacturer communications files.