Complaints over time
Complaints about the 2023 Mercedes-Benz EQE peaked in 2023, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2023 Mercedes-Benz EQE
Body and fuel not decoded. Owner complaints on file from Jan 3, 2023 to Jan 3, 2023.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Close to the median 2023 vehicle
Severity index0.0Crash, fire, injury or death per 100
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2023 Mercedes-Benz EQE name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2023 Mercedes-Benz EQE
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2023 Mercedes-Benz EQE
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jan 3, 2023Failure Jan 2, 2023328 milesOrinda, CAEngine and engine cooling
The contact owns a 2023 Mercedes Benz EQE. The contact stated that after the vehicle was delivered to his residence the low coolant warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 328. The VIN was not available.
NHTSA complaint 11499903
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
16 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- LI72.10-P-075291 Feb 13, 2023 · Service Bulletin/Repair Instructions
Complaint The surface-flush door handle sometimes does not retract when the vehicle is locked. It is only after repeated locking operation that the problematic door handle retracts. Cause Motor fault detection (FC B185E96 or B185D96) is triggered in the… - SC-2022110008 Jan 3, 2023 · Service Bulletin/Repair Instructions
Check seam seal in left front wheel arch, rework if necessary - LI82.90-P-075727 Jan 9, 2023 · Service Bulletin/Repair Instructions
Complaint The display in the Lower Multifunction Steering Wheel Button Group (A74/2) may be completely or partially inoperable (see attached picture). Note: There is no loss of vehicle functionality due to this complaint Cause The complaint may occur w… - LI82.85-P-075094 Jan 17, 2023 · Service Bulletin/Repair Instructions
Complaint Traffic Light View is intermittently inoperable after updating the MBUX Multimedia System (A26/17) to E316.5. Cause Previously available MBUX software release. Remedy A new software remedy is currently available. Please update the head unit s… - LI82.20-P-075747 Jan 10, 2023 · Service Bulletin/Repair Instructions
Complaint The "Ambient Light Warning Assistance Inoperative" warning message is displayed in the instrument cluster and the light-emitting diode strips are not working. This message is set by the active ambient lighting control unit (N162/1), when a ligh… - LI77.21-P-074971 Jan 4, 2023 · Service Bulletin/Repair Instructions
Complaint Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, multiple times) during closing process without entrapment event. Cause Cause: It is not possible to save the relearning process for force progression after each a… - LI72.20-P-075746 Jan 5, 2023 · Service Bulletin/Repair Instructions
Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded … - LI08.10-P-075764 Jan 13, 2023 · Service Bulletin/Repair Instructions
Complaint Noises when reversing slowly < 4 mph (squeaking) Cause There is a seal in the electric drivetrain that seals off the coolant system from the electric motor. This seal is moistened with coolant during forward travel. As a result of the chan… - SC-2022110008 Nov 29, 2022 · Service Bulletin/Repair Instructions
Check seam seal in left front wheel arch, rework if necessary - LI72.10-P-074316 Oct 31, 2022 · Service Bulletin/Repair Instructions
Complaint • The flush-mounted door handle could jam when it is pulled out and may move in a jerky manner when doing so. • In the area of the paneling section of the door, paint damage could be present (picture 1) and/or an abrasion point could be present… - LI82.88-P-075219 Sep 8, 2022 · Service Bulletin/Repair Instructions
Complaint The customer may have one or more of the following complaints: • Toll system inoperative. The system cannot be activated. • The toll system cannot log into the payment system provider. • The required toll service app is unavailable • The mess… - LI82.62-P-075233 Sep 30, 2022 · Service Bulletin/Repair Instructions
Complaint No sound from any speakers, regardless of audio source. Cause Incompatible software module (A2979033902) installed on Sound Amp (N40/3). Remedy Perform a software update of the Sound Amp (N40/3) to flash the correct software module (A29790310… - LI72.20-P-075232 Sep 14, 2022 · Service Bulletin/Repair Instructions
Complaint When attempting to open the trunk lid or the tailgate, the trunk lock unlocks, but there is no actuation of the trunk control/tailgate control drive unit (M51/3). Cause Faulty microswitch signal at trunk lock. In the event of a problem, the st… - LI72.10-P-075291 Sep 7, 2022 · Service Bulletin/Repair Instructions
Complaint The surface-flush door handle sometimes does not retract when the vehicle is locked. It is only after repeated locking operation that the door handle retracts. Cause Motor fault detection (FC B18D96) is triggered in the bearing bracket electro… - LI46.15-P-063353 Sep 12, 2022 · Service Bulletin/Repair Instructions
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. Remedy There are 2 repair procedures t… - LI32.22-P-075053 Jul 11, 2022 · Service Bulletin/Repair Instructions
Complaint A leak is present in the system; however, it is difficult to locate. Cause On some vehicles, repair connections have been implemented at the compressed-air lines as part of the factory rework. These are wrapped in the wiring harness and are the…
Source: NHTSA manufacturer communications files.