Complaints over time
Complaints about the 2025 Mercedes-Benz G 580 EV by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2025 Mercedes-Benz G 580 EV
SUV, electric, built in Austria. Owner complaints on file from Jun 17, 2026 to Jun 17, 2026.
Recall campaigns covering this model year39,993 vehicles or units across those campaigns
Owner complaints2Below the median 2025 suv
Severity index50.02025 suvs average 8.9
First 24 months2Complaints in its first two years
Components
100% of complaints about the 2025 Mercedes-Benz G 580 EV name wheels
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2025 Mercedes-Benz G 580 EV
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-198 | Mar 27, 2026 | Incorrect wheel bolts may have been installed during vehicle manufacturing | Wheels | 3,734 | Part replacement |
| 25V-711 | Oct 17, 2025 | Front short-range radar sensor printed circuit board may fail and result in a loss of automatic emergency braking and other driver assistance… | Driver assistance | 12 | Part replacement |
| 25V-254 | Apr 17, 2025 | Vehicle's electronic stability program (ESP) may display an incorrect warning light during an ESP system failure | Stability and traction control | 6,247 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2025 Mercedes-Benz G 580 EV
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jun 17, 2026Failure Dec 26, 2025Concord, MAWheels1 injured
While driving at around 35mph, the recently-installed rear left snow tire on the car popped off and was propelled several hundred feet down the road. Upon reviewing the recall information of the car, it seems likely the indicent was caused by defective wheel bolts.
NHTSA complaint 11744778 - Filed Jun 17, 2026Failure May 4, 2026Winter Park, FLWheels
I received a recall notice for this vehicle stating that the wheels may not be safely attached and could come off back in early May. It's been over a month and Mercedes has no solution for the recall at this time. I'm looking to get help with not having to pay my lease since I cannot use the car safely.
NHTSA complaint 11744754
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
49 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- ANN - Tech. Aware. G580e Sep 21, 2026 · Other
Tech. Awareness: G580e 465.600/465.601 - ISU For Model G580e 465.600/465.601 - Please be aware that initial start up of N147/10n1, N147/10n2, N147/11n1, N147/11n2 without HW replacement may result in HV battery warning and/or limp mode. In the event this oc… - LI83.55-P-080937 Sep 1, 2026 · Service Bulletin/Repair Instructions
Cause Internal failure of the scroll wheel within the AC compressor. Remedy Check the compressor's index and part number Figure 1 against Table 1. If listed please perform the following: 1. Replace the compressor, drier, and expansion valve using the applic… - LI54.70-P-080191 Aug 26, 2026 · Service Bulletin/Repair Instructions
Complaint Consistently reproducible erroneous parktronic warnings from front with every key cycle. Cause The parking sensors are detecting the front brush guard. Remedy Complaint must be consistently reproducible and can occur multiple times a key cycle wit… - LI82.62-P-078631 Aug 6, 2026 · Service Bulletin/Repair Instructions
Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis wor… - LI35.30-P-058566 Jul 14, 2026 · Service Bulletin/Repair Instructions
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by exp… - LI00.20-P-077615 Jul 1, 2026 · Service Bulletin/Repair Instructions
Complaint 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible because "Perform vehicle handover" is displayed. This cannot be carried out. 3. The… - LI54.21-P-080326 Jul 2, 2026 · Service Bulletin/Repair Instructions
Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167: SW has been released. Update the FSAM to the latest SW version. 465, 290, 118, 243, 247: Software is still in development. This fault code does not cause a drivabili… - LI82.85-P-080507 May 26, 2026 · Service Bulletin/Repair Instructions
Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster. In addition, the following two conditions are also met: • HERMES (N1… - LI82.10-P-078301 Apr 16, 2026 · Service Bulletin/Repair Instructions
Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm… - LI00.01-P-078887 Apr 24, 2026 · Service Bulletin/Repair Instructions
Complaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numbers, and how to identify. • Network/wiring architecture groups to baumuster q… - LI00.01-P-078887 Mar 25, 2026 · Service Bulletin/Repair Instructions
Complaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numbers, and how to identify. • Network/wiring architecture groups to baumuster q… - LI82.85-P-078722 Mar 11, 2026 · Service Bulletin/Repair Instructions
Complaint The vehicle's position on the map is displayed far away from its actual position, e.g. the vehicle is displayed as being in the middle of the ocean. Note: No relevant DTC is displayed during the quick test. Cause The GNSS antenna is not correctly … - LI54.65-P-080132 Mar 9, 2026 · Service Bulletin/Repair Instructions
Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root causes Remedy See attached dia… - LI54.10-P-079533 Mar 11, 2026 · Service Bulletin/Repair Instructions
Complaint 243: Red 12V battery message, white HV warning message, warning message in the IC and if applicable for vehicles with BMS30EB02 yellow HV drive system 465: Red 12V battery message, white HV warning message, warning message in the IC If the initial… - LI82.10-P-078301 Mar 9, 2026 · Service Bulletin/Repair Instructions
Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm … - LI82.70-P-079903 Mar 7, 2026 · Service Bulletin/Repair Instructions
Complaint Noise interference when using the hands-free system (phone call). Cause The noise is caused by electromagnetic interference (EMC fault) affecting the microphone lines and thus impacting voice quality. The severity of these faults may vary dependin… - LI54.10-P-073164 Mar 4, 2026 · Service Bulletin/Repair Instructions
Complaint Yellow information message in driver display (instrument cluster): "Switch on motor to charge the 12V battery" Cause The state of charge (SOC) of the 12V battery has dropped to 45% or less. Remedy This warning message appears as soon as the state … - LI54.21-P-080326 Mar 2, 2026 · Service Bulletin/Repair Instructions
Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy This fault code does not cause a drivability concern and will clear itself within 2-3 key cycles. The vehicle can be released back to the customer. There is software in d… - LI54.65-P-080132 Feb 28, 2026 · Service Bulletin/Repair Instructions
Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root causes Remedy See attached dia… - LI72.10-P-078836 Feb 25, 2026 · Service Bulletin/Repair Instructions
Complaint Wind noises from the area of the A-pillars on driver's and/or front passenger side. Cause Depending on the clamping force of the door joint seal on the A-pillar, air swirls may occur at high speeds which cause the seal to vibrate. The door adjustm… - LI77.20-P-073486 Feb 24, 2026 · Service Bulletin/Repair Instructions
Complaint Water ingress at the sliding sunroof can lead to moisture in the interior. In some cases, the leakage may also be visible to the customer in the area of the overhead control panel. Cause The following causes can lead to water ingress in the area o… - LI98.00-P-078306 Feb 24, 2026 · Service Bulletin/Repair Instructions
Complaint After removing the transport protection from new vehicles, localized cloudy spots or streaks may appear on the paint surface. These marks are most commonly seen on the hood, fenders, and bumpers and are more noticeable on dark paint colors. Cause … - LI82.70-P-079903 Feb 13, 2026 · Service Bulletin/Repair Instructions
Complaint Noise interference when using the hands-free system (phone call). Cause The noise is caused by electromagnetic interference (EMC fault) affecting the microphone lines and thus impacting voice quality. The severity of these faults may vary dependin… - LI54.65-P-080132 Feb 13, 2026 · Service Bulletin/Repair Instructions
Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause Various root causes Remedy See attached dia… - LI54.10-P-079533 Feb 14, 2026 · Service Bulletin/Repair Instructions
Complaint 243: Red 12V battery message, white HV warning message, warning message in the IC and if applicable for vehicles with BMS30EB02 yellow HV drive system 465: Red 12V battery message, white HV warning message, warning message in the IC If the initial… - LI82.85-P-078722 Jan 26, 2026 · Service Bulletin/Repair Instructions
Complaint The vehicle's position on the map is displayed far away from its actual position, e.g. the vehicle is displayed as being in the middle of the ocean. Note: No relevant DTC is displayed during the quick test. Cause The GNSS antenna is not correctly … - LI00.01-P-078887 Jan 21, 2026 · Service Bulletin/Repair Instructions
Complaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numbers, and how to identify. • Network/wiring architecture groups to baumuster q… - LI83.30-P-079850 Jan 16, 2026 · Service Bulletin/Repair Instructions
Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy *Note - This Li does not apply if there are other Li's that apply to your concern OR you have a fault and/or guided te… - LI83.30-P-079850 Jan 15, 2026 · Service Bulletin/Repair Instructions
Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy AC Diagnosis (General) Initial Steps Verify Customer Concern • Confirm the issue reported by the customer. Compare to … - LI83.30-P-079850 Jan 7, 2026 · Service Bulletin/Repair Instructions
Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy AC Diagnosis (General) Initial Steps Verify Customer Concern • Confirm the issue reported by the customer. Compare to … - LI82.70-P-079903 Jan 2, 2026 · Service Bulletin/Repair Instructions
Complaint Noise interference when using the hands-free system (phone call). Cause The noise is caused by electromagnetic interference (EMC fault) affecting the microphone lines and thus impacting voice quality. The severity of these faults may vary dependin… - LI82.85-P-080094 Dec 3, 2025 · Service Bulletin/Repair Instructions
Complaint Displayed Message: “Driver camera not functioning, see Operator’s Manual” Cause Interior temperature too high due to: • Summer heat • Direct sunlight • Lack of air conditioning or ventilation Camera enters self-protection mode to prevent overheati… - LI68.20-P-080012 Nov 18, 2025 · Service Bulletin/Repair Instructions
Complaint USB port not functioning properly. Cause Most reported USB port issues are due to improper use or contamination. Note: Any repair costs must be discussed with the customer beforehand. Common external factors identified include: • Fluid intrusion •… - LI68.20-P-080012 Nov 6, 2025 · Service Bulletin/Repair Instructions
Complaint USB port not functioning properly. Cause Most reported USB port issues are due to improper use or contamination. Note: Any repair costs must be discussed with the customer beforehand. Common external factors identified include: • Fluid intrusion •… - LI82.70-P-079903 Oct 20, 2025 · Service Bulletin/Repair Instructions
Complaint Noise interference occurs during hands-free phone calls. Cause The interference is due to electromagnetic compatibility (EMC) faults affecting the microphone wiring. This disrupts signal integrity and degrades voice quality. Severity may vary by v… - LI42.10-P-079904 Oct 20, 2025 · Service Bulletin/Repair Instructions
Complaint At low speeds and light brake pressure, brakes will make a groaning or honking noise. Cause Frictional vibrations with very light brake pressure/modulations. Remedy This condition can be duplicated on most vehicles. To validate, use a like for lik… - LI82.62-P-078631 Oct 10, 2025 · Service Bulletin/Repair Instructions
Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis wor… - LI54.10-P-071499 Sep 25, 2025 · Service Bulletin/Repair Instructions
Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt battery. The XENTRY batt… - LI54.10-P-079533 Sep 16, 2025 · Service Bulletin/Repair Instructions
Complaint 243: Red 12V battery message, white HV warning message, warning message in the IC and if applicable for vehicles with BMS30EB02 yellow HV drive system 465: Red 12V battery message, white HV warning message, warning message in the IC If the initial… - LI54.10-P-079533 Aug 5, 2025 · Service Bulletin/Repair Instructions
Complaint: 243: Red 12V battery message, white HV warning message, warning message in the IC and if applicable for vehicles with BMS30EB02 yellow HV drive system 465: Red 12V battery message, white HV warning message, warning message in the IC If the init… - LI54.10-P-079533 Aug 8, 2025 · Service Bulletin/Repair Instructions
Complaint: 243: Red 12V battery message, white HV warning message, warning message in the IC and if applicable for vehicles with BMS30EB02 yellow HV drive system 465: Red 12V battery message, white HV warning message, warning message in the IC If the init… - LI33.30-P-056665 May 21, 2025 · Service Bulletin/Repair Instructions
Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in attachment Cause If the complaint is eli… - NCU - 2025050009 May 30, 2025 · Service Campaign
1. Connect XENTRY Diagnosis. 2. Update Battery management system (BMS) control unit software. To do this, select menu item "Quick test view → N82/9 – Battery management system (BMS) → Adaptations → Control unit update → Updating of control unit software". F… - NCU - 2025050008 May 30, 2025 · Service Campaign
Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the battery management system control unit software may not correspond to current production specifications. Consequently, there is risk of a no-s… - LI54.10-P-071499 May 2, 2025 · Service Bulletin/Repair Instructions
Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt battery. The XENTRY batt… - LI82.10-P-078896 Apr 28, 2025 · Service Bulletin/Repair Instructions
Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A… - LI82.10-P-078301 Apr 28, 2025 · Service Bulletin/Repair Instructions
Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Remedy NOTE: If a pressure compensati… - LI42.45-P-079232 Apr 22, 2025 · Service Bulletin/Repair Instructions
Complaint One or more of the following may be applicable: • Vehicle reduced performance while driving. • Driver assistance systems may be inoperative. • Applying the reverse gear is sometimes not possible. The following warning message may be displayed in t… - LI88.60-P-079224 Apr 21, 2025 · Service Bulletin/Repair Instructions
Complaint The surface of the fuel filler flap may have visual reflections of light or waviness depending on the light and angle of viewing. Cause The spacer mandrel on the lever arm of the tank recess/fuel filler flap is too long. Remedy Modify mount of the…
Source: NHTSA manufacturer communications files.