AutoStatsIQ
Data through Oct 2026
Model year

2020 Mercedes-Benz GLB 200

SUV, gasoline, FWD/Front-Wheel Drive, built in Mexico. Owner complaints on file from Mar 17, 2020 to Mar 17, 2020.

Recalls (0)Complaints (1)Investigations (0)Bulletins (100)
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Below the median 2020 suv
Severity index0.02020 suvs average 5.6
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2020 Mercedes-Benz GLB 200 peaked in 2020, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.75120201202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2020 Mercedes-Benz GLB 200 name airbags

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Airbags
1
Stability and traction control
1
Structure
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2020 Mercedes-Benz GLB 200

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2020 Mercedes-Benz GLB 200

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Mar 17, 2020Failure Feb 2, 2020LOS Angeles, CAAir bags, Electronic stability control (esc), Body

    DEALERSHIP FIRST QUOTED US A LOWER PRICE THEN AT THE TIME OF SELLING CHARGED US MORE I HAVE THE PROVES ,THEN SHOWED US THIS PARTICULAR VEHICLE WHICH THEY SOLD US WITH A SPARE TYRE BUT TOOK OUT WHEN THEY HANDED THE KEY,, WHICH WE REALIZED WHEN WE WERE DRIVING ON THE ROAD. 2ND THE TRUNK WHERE THE TYRE WAS KEPT WAS HANDED OVER BROKEN.3.FIRST WEEK THE CAR HAD AIR BAG WARNING ON 4.THE SUN ROOF WAS TREMBLING AND SHAKING MAKING NOISES IN THE FIRST WEEK 5.THE TRUNK AUTOMATIC FOOT OPENER NEVER WORKED SINCE FIRST WEEK .IN THE FIRST WEEK THE WARNING FOR SERVICING ALSO CAME UP,SO PRACTICALLY WE HAVE BEEN TAKING THIS BRAND NEW VEHICLE TO THE REPAIR SERVICE CENTER EVERY WEEK ,KINDLY SEE THE LOG BOOK ,FEEL TOTALLY UNSAFE DRIVING THIS CAR MERCEDES AMG GLB 2020 BBOUGHT FROM BEVERLY HILLS DEALERSHIP,, LA. WE HAVE ALL THE PROVES PICTURES WHEN REQUIRED.THX

    NHTSA complaint 11318509
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
All investigations
Service bulletins

100 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • LI82.62-P-078631 Aug 6, 2026 · Service Bulletin/Repair Instructions
    Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis wor…
  • LI35.30-P-058566 Jul 14, 2026 · Service Bulletin/Repair Instructions
    Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by exp…
  • LI82.10-P-078301 Apr 16, 2026 · Service Bulletin/Repair Instructions
    Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm…
  • LI33.30-P-056665 May 21, 2025 · Service Bulletin/Repair Instructions
    Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in attachment Cause If the complaint is eli…
  • CL - 05012025 May 30, 2025 · Other
    In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA is extending the warranty coverage for the Diagnostic Module for Tank Leakage detection (“DMTL”) on your…
  • EW - Tank Leakage May 15, 2025 · Warranty Program/Extension
    In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) is extending the warranty coverage on the Diagnostic Module for Tank Leakage detection (D…
  • LI54.10-P-078888 May 27, 2025 · Service Bulletin/Repair Instructions
    Complaint The check engine light illuminates or the 48 V message is displayed in the instrument cluster Cause Fault code "P0A7F00" stored in the 48 V battery G1/3 and/or is current. Remedy Perform guided test for fault code "P0A7F00". Important! To ensure a…
  • LI82.10-P-078896 Apr 28, 2025 · Service Bulletin/Repair Instructions
    Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
  • LI82.10-P-078301 Apr 28, 2025 · Service Bulletin/Repair Instructions
    Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Remedy NOTE: If a pressure compensati…
  • LI54.10-P-078888 Apr 24, 2025 · Service Bulletin/Repair Instructions
    Complaint The check engine light illuminates or the 48 V message is displayed in the instrument cluster Cause Fault code "P0A7F00" stored in the 48 V battery G1/3 and/or is current. Remedy Perform guided test for fault code "P0A7F00". Important! To ensure a…
  • LI54.30-P-079004 Apr 21, 2025 · Service Bulletin/Repair Instructions
    Complaint The message "Device detected at diagnostics connection See Owner’s Manual" appears sporadically in the multifunction display of the instrument cluster while driving (see picture in attachment). Cause On vehicles with HERMES 3.0 currently, • A23890…
  • OTA - 5497748 Mar 7, 2025 · Over The Air
    Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the communication software does not correspond with the latest series production configuration. The communication module will receive an OTA…
  • LI82.70-P-077433 Mar 5, 2025 · Service Bulletin/Repair Instructions
    Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. C…
  • LI54.65-P-078762 Feb 25, 2025 · Service Bulletin/Repair Instructions
    Complaint Please note that the exact quick test conditions must be met as seen below. If not exactly as listed below, there is no need to create a TIPS case referencing this LI unless further assistance is needed outside of this document. Conditions Instrum…
  • LI33.30-P-056665 Jan 16, 2025 · Service Bulletin/Repair Instructions
    Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Cause If the complaint is eliminated by experimentally loose…
  • LI88.60-P-072093 Jan 24, 2025 · Service Bulletin/Repair Instructions
    Complaint Fuel door may require several attempts to open. Please note that if the complaint "Fuel filler flap not opening" occurs, it is important to check the fuel filler flap before replacing the central locking actuator. For gasoline hybrid vehicles wher…
  • LI82.35-P-078467 Oct 23, 2024 · Service Bulletin/Repair Instructions
    Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose c…
  • LI77.40-P-078469 Oct 3, 2024 · Service Bulletin/Repair Instructions
    Complaint Customer complains of wind noises. Cause The cause is being clarified. Remedy If wind noises can be clearly attributed to the roof railing, create a TIPS case with the following information: • Detailed pictures of the roof railing in the actual st…
  • LI82.70-P-077433 Sep 28, 2024 · Service Bulletin/Repair Instructions
    Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. C…
  • LI82.10-P-078307 Sep 21, 2024 · Service Bulletin/Repair Instructions
    Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
  • LI82.10-P-078301 Sep 10, 2024 · Service Bulletin/Repair Instructions
    Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicabl…
  • LI82.10-P-078069 Jul 23, 2024 · Service Bulletin/Repair Instructions
    Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing …
  • LI83.10-P-077934 Jun 6, 2024 · Service Bulletin/Repair Instructions
    Complaint Noise can be heard coming from the air conditioning system at higher blower motor speeds. Cause Leaves/foreign objects have entered through the water drain grille in the water drain thereby causing an imbalance and noise in the blower wheel. Remed…
  • LI72.20-P-075746 Mar 11, 2024 · Service Bulletin/Repair Instructions
    Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tail…
  • OTA-24240201 Feb 9, 2024 · Service Bulletin/Repair Instructions
    Mercedes-Benz AG (âÂÂMBAGâÂÂ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY20-23 A-Class, C-Class, CLA, CLS, E-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, 238, 247, 253, 167, 290, 217, 222 pla…
  • CL-CommMod Jan 5, 2024 · Service Bulletin/Repair Instructions
    Dear Mercedes-Benz Owner: On behalf of Mercedes-Benz USA, LLC (MBUSA), thank you for being a part of the Mercedes-Benz family. We hope that youâ™re enjoying your vehicle. Here at MBUSA, we are committed to delivering an exceptional ownership experience. In…
  • NCU- B-Pillar ID Jan 18, 2024 · Service Bulletin/Repair Instructions
    Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2020-2021 GLA and GLB (247 platform) vehicles, the identification plate on the B-pillar does not correspond to current specifications.MBUSA will conduct a…
  • NCU-OTA Comm Mod Jan 29, 2024 · Service Bulletin/Repair Instructions
    Mercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2019-2023 A-Class, CLA, E-Class, G-Class, GLA, GLB, GLC, GLE, GLS, and S-Class (177, 118, 238, 463, 247, 253, 167, and 222 platform) vehicles, the commu…
  • LI80.50-P-077350 Jan 12, 2024 · Service Bulletin/Repair Instructions
    Complaint Customer complains about anti-theft alarm system triggering without obvious cause when the vehicle is parked and/or when entering the vehicle. All MFA2 and 167 derivates with code 882 may be affected. This is caused by a sporadic loss of com…
  • LI46.10-P-077314 Jan 24, 2024 · Service Bulletin/Repair Instructions
    Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Do the noises tend to occur at the bottom in the driver footwell or do they tend to occur in the area of the steering colum…
  • LI46.10-P-077313 Jan 24, 2024 · Service Bulletin/Repair Instructions
    The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers See example file in the attachments area: Lenkrad-Schleifgeräusch_SteeringWheel-GrindingNoises.mp4 The plastic cover on…
  • OTA-Head Unit SW Dec 1, 2023 · Service Bulletin/Repair Instructions
    Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, AMG GT (177, 118, 257, 213, 238, 243, 247, 253,167, 290 platform) vehicles, the head unit software…
  • OTA-Comm Mod SW Dec 7, 2023 · Service Bulletin/Repair Instructions
    Mercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, C-Class, CLA, CLS, E-Class, EQB, G-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, 238, 243, 463, 247, 253, 167,…
  • LI91.18-P-077075 Dec 4, 2023 · Service Bulletin/Repair Instructions
    Crease formation on genuine leather seat covers in vehicles with low mileage ⢠Objects left on the seats for extended periods of time (pressure marks). ⢠Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). ⢠Light init…
  • LI82.85-P-076800 Oct 10, 2023 · Service Bulletin/Repair Instructions
    The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an extended period of t…
  • ELW-ExhaustValve Aug 3, 2023 · Service Bulletin/Repair Instructions
    In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) is extending the warranty coverage on the exhaust valve system in certain Model Year (“MY…
  • NCU-HU SW Update Aug 28, 2023 · Service Bulletin/Repair Instructions
    Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles, the communication mod…
  • LI82.85-P-075375 Jun 9, 2023 · Service Bulletin/Repair Instructions
    In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of °C, or vice versa). Temperature setting in Mmc mobile application settings incorrect Remedy Adjust the setting in the Mercedes me connect app via mobile ph…
  • LI82.20-P-074734 Apr 4, 2023 · Service Bulletin/Repair Instructions
    Complaint Ambient lighting malfunctions sporadically, mainly in the Ocean Blue color value and with animation "ON". After the next ignition cycle, the ambient lighting functions again correctly. Cause Software in coupling elements (EKE) faulty. The coup…
  • LI72.00-P-076031 Mar 8, 2023 · Service Bulletin/Repair Instructions
    Complaint Excessive resistance of door side windows when being raised/lowered, cracking and squeaking noises. Cause Sealing lip of inner sealing rail (see picture 1 and picture 2, pos. 40 and 130) folds down while side windows are being lowered (opened)…
  • LI42.10-P-075968 Mar 2, 2023 · Service Bulletin/Repair Instructions
    Complaint Squeaking noises from the front axle brakes when operating the brakes. The noise occurs regardless of the temperature. Cause The noise occurs due to friction between the lining and the brake caliper. Remedy • Removal of brake linings • Clea…
  • LI72.20-P-075746 Jan 5, 2023 · Service Bulletin/Repair Instructions
    Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded …
  • NCU-2022110007 Dec 9, 2022 · Service Bulletin/Repair Instructions
    Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2020-2021 GLA-Class and GLB-Class (156/247 platform) vehicles, the transmission bearing cap cover does not correspond to current specifications. Over ti…
  • LI72.00-P-075656 Dec 5, 2022 · Service Bulletin/Repair Instructions
    Complaint Staining on door trim strips and top and bottom trim elements on rear side windows. See example pictures 1, 2 and 3. Cause Damage to protective coating of door beltline trim strips, door upper trim strips and side window trim element. Remedy…
  • LI46.15-P-063353 Dec 1, 2022 · Service Bulletin/Repair Instructions
    Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams.
  • LI46.35-P-074816 Nov 1, 2022 · Service Bulletin/Repair Instructions
    Complaint Squeaking noise from area of input shaft of electric steering Cause Inadequate lubrication. Remedy Grease/lubricate sealing area of input shaft. • The steering components can be greased/lubricated while they are still installed
  • LI82.85-P-075044 Jul 8, 2022 · Service Bulletin/Repair Instructions
    Complaint The Apple Carplay interface cannot be controlled via the center console touchpad or the right-hand steering wheel touchpad. Cause A setting on the iPhone may prevent control via the touchpad Remedy To remedy on the affected iPhone, navigate …
  • LI54.10-P-071832 Jul 20, 2022 · Service Bulletin/Repair Instructions
    Complaint - Vehicle cannot be unlocked/ vehicle does not start - Display message in instrument cluster "Battery - Start Engine - see Operator's Manual Cause Root cause is a bus keepawake in either the Headlight control unit or in one of the following: A…
  • LI46.15-P-070510 Jul 11, 2022 · Service Bulletin/Repair Instructions
    Complaint Noises from the area of the steering column. - Creaking - Squeaking - Chattering - Humming - Grinding Cause At present, there are no known noise problems with the steering column. Remedy Check surrounding area of the steering column for …
  • NCU-2022060008 Jun 30, 2022 · Service Bulletin/Repair Instructions
    Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2022 A-Class, C-Class, CLAClass, GLA-Class, GLB-Class, GLC-Class, GLE-Class, and GLS-Class (118, 167, 177, 205, 247, and 253 platf…
  • LI82.60-P-072403 Apr 14, 2022 · Service Bulletin/Repair Instructions
    Complaint Volume and bass level too low Cause Current sound amp (N40/3) software release. Important: • On vehicles with standard sound, the rear subwoofer (H21/35) emits the engine sound only (if equipped with M139 engine) • On vehicles with code 853…
  • LI54.10-P-071499 Mar 31, 2022 · Service Bulletin/Repair Instructions
    Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt battery. The XENTRY …
  • LI09.00-P-074093 Dec 8, 2021 · Service Bulletin/Repair Instructions
    "MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 – Boost Pressure is Too High"" "
  • LI8285P073387Ver Aug 27, 2021 · Service Bulletin/Repair Instructions
    The customer may note that the Dashcam feature is inoperable with one of the following complaints.
  • LI8285P073387Ver Aug 2, 2021 · Service Bulletin/Repair Instructions
    The customer may note that the Dashcam feature is inoperable with one of the following complaints:
  • LI8285P069961 Aug 30, 2021 · Service Bulletin/Repair Instructions
    Upon selecting navigation, the central display may show the following message: "Map data does not match with your system. Please insert a medium containing the corresponding map data". the navigation menu cannot be opened.
  • LI8270P073025 Aug 9, 2021 · Service Bulletin/Repair Instructions
    Insufficient charging or no wireless charging with iPhone 12.
  • LI1830P0597123 Aug 5, 2016 · Service Bulletin/Repair Instructions
    Gasket may settle causing a slight oil leak.
  • LI20.20-P-073274 Jul 8, 2021 · Service Bulletin/Repair Instructions
    Coolant warning in instrument cluster - Leak in coolant line
  • LI82.85-P-068846 Jul 6, 2021 · Service Bulletin/Repair Instructions
    "Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional"
Source: NHTSA manufacturer communications files.
About service bulletins