Complaints over time
Complaints about the 2018 Mercedes-Benz GLC peaked in 2019, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2018 Mercedes-Benz GLC
SUV, gasoline, built in Finland. Owner complaints on file from Dec 2, 2019 to Dec 2, 2019.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Below the median 2018 suv
Severity index0.02018 suvs average 5.2
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2018 Mercedes-Benz GLC name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2018 Mercedes-Benz GLC
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2018 Mercedes-Benz GLC
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Dec 2, 2019Failure Nov 1, 2017300 milesAnchorage, AKService brakes
A FEW WEEKS AFTER I BOUGHT MY VEHICLE THE BRAKES STARTED SQUEAKING. I MENTIONED THIS TO ONE OF THE SERVICE PEOPLE AND SHE SUGGESTED IT MIGHT BE A SMALL STONE. IT CONTINUED TO SQUEAK AND THEN IT STARTED SCREECHING. PEOPLE IN THE PARKING LOT AND AT HOME ASKED ME IF I WAS REALLY DRIVING A MERCEDES-BENZ. THE BRAKES WERE CHANGED EVENTUALLY AND THE SERVICE GENTLEMAN SAID IT WOULDN'T HELP AS IT WOULD START AGAIN. TRUE TO HIS WORD. THEY ARE SCREECHING AGAIN. IT'S EMBARRASSING TO SAY THE LEAST AND IT DEFINITIVELY HURTS OUR EARS. I HAVE HAD 4 MB'S AND I HAVE TO SAY I HAVE NEVER HAD THIS PROBLEM. SHAME ON YOU!
NHTSA complaint 11286435
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
41 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- LI42.45-P-070437 Oct 14, 2019 · Service Bulletin/Repair Instructions
G-Class Facelift 2018: Fault message "ABS, ESP inoperative, see operator's manual" - SC-2019020010 Jul 8, 2019 · Service Bulletin/Repair Instructions
Correct seam seals on underbody - LI72 40-P-069934 Jun 27, 2019 · Service Bulletin/Repair Instructions
Outside mirror folding out/in nonfunctional - LI22 10-P-069925 Jun 13, 2019 · Service Bulletin/Repair Instructions
253 Hybrid - Vibration Felt From Engine When Reversing - LI54-10-P-069831 May 21, 2019 · Service Bulletin/Repair Instructions
Electric range is reduced after brief period - SC-2019030023 Apr 11, 2019 · Service Bulletin/Repair Instructions
Update powertrain control unit (PTCU) software - LI32 25-P-066246 Apr 5, 2019 · Service Bulletin/Repair Instructions
Thumping noises from rear axle shock absorber - LI82 85-P-069318 Apr 2, 2019 · Service Bulletin/Repair Instructions
Audio 20: Apple CarPlay displays pixelated image - LI46 15-P-063353 Nov 26, 2018 · Service Bulletin/Repair Instructions
Height adjustment of electric steering column adjustment sticks at top end stop - LI82 70-P-066766 Oct 26, 2017 · Service Bulletin/Repair Instructions
COMAND Online: Address book of mobile phone is not transferred - LI54 15-P-067157 Oct 25, 2017 · Service Bulletin/Repair Instructions
Display message "Coolant temperature too high" appears in multifunction display - LI72 10-P-062500 Oct 20, 2017 · Service Bulletin/Repair Instructions
Wind or airflow noises in area of doors - LI82 85-P-067201 Oct 20, 2017 · Service Bulletin/Repair Instructions
Audio 20: Incorrect date/time is displayed and cannot be adjusted/ no Internet - LI54 15-P-067157 Oct 16, 2017 · Service Bulletin/Repair Instructions
Display message "Coolant temperature too high" appears in multifunction display - LI82 20-P-067107 Oct 5, 2017 · Service Bulletin/Repair Instructions
LED light on thermal cup holder in rear passenger compartment of BR 222 flickers - LI20 40-P-066124 Sep 25, 2017 · Service Bulletin/Repair Instructions
Engine fan runs continuously or temporarily at the highest level - LI77 21-P-063617 Jul 19, 2017 · Service Bulletin/Repair Instructions
Pop-up roof: Glass roof jams or cannot be opened, drive unit makes rattling noises - LI82 70-P-066766 Jul 18, 2017 · Service Bulletin/Repair Instructions
COMAND Online: Address book of mobile phone is not transferred - LI82 85-P-066702 Jul 7, 2017 · Service Bulletin/Repair Instructions
Garmin MAP PILOT: Traffic information service and possibly voice control inoperative after navigation software update using Download Manager version 2.0.29 or 2.0.30 - LI82 20-P-067044 Sep 19, 2017 · Service Bulletin/Repair Instructions
Partial operation of interior ambient lighting - LI91 10-P-066971 Sep 5, 2017 · Service Bulletin/Repair Instructions
Creaking noises at driver's seat when cornering driving.DTC: P033904 stored in ME CU. - LI82 85-P-066557 Jun 19, 2017 · Service Bulletin/Repair Instructions
Garmin MAP PILOT: Freshmap not possible - LI82 85-P-065949 Jun 6, 2017 · Service Bulletin/Repair Instructions
Message "SOS - Service Not Activated" in instrument cluster - LI91 10-P-066971 Aug 29, 2017 · Service Bulletin/Repair Instructions
Creaking noises at driver's seat when cornering - LI54 30-P-066875 Aug 28, 2017 · Service Bulletin/Repair Instructions
Clock is slow in vehicles without navigation - LI82 85-P-066931 Aug 18, 2017 · Service Bulletin/Repair Instructions
Audio 20: Wrong date filed in system settings - LI82-85-P-069436 Feb 20, 2019 · Service Bulletin/Repair Instructions
COMAND Online: Satellite Radio Preset Loss - LI42-10-P-063978 Feb 20, 2019 · Service Bulletin/Repair Instructions
Brake squeal at front axle - LI82-85-P-069318 Feb 5, 2019 · Service Bulletin/Repair Instructions
Audio 20: Apple CarPlay displays pixelated image - LI32-25-P-066246 Feb 1, 2019 · Service Bulletin/Repair Instructions
Thumping noises from rear axle damper - LI8285P069318v2 Jan 30, 2019 · Service Bulletin/Repair Instructions
Audio 20: Apple CarPlay displays pixelated image - LI8285P069318 Jan 23, 2019 · Service Bulletin/Repair Instructions
Audio 20: Apple CarPlay displays pixelated image - LI5418P062956 Jan 25, 2019 · Service Bulletin/Repair Instructions
ESP, BAS, PRE-SAFE - Fault message in instrument cluster - LI5415P067157 Jan 25, 2019 · Service Bulletin/Repair Instructions
Display message "Coolant temperature too high" appears in multifunction display - LI5465P063067 Dec 10, 2018 · Service Bulletin/Repair Instructions
Reversing camera closes - LI5430P069143 Dec 4, 2018 · Service Bulletin/Repair Instructions
253 with Audio 20: Time and date reset automatically and without obvious cause - SC-2017120010 Aug 29, 2018 · Service Bulletin/Repair Instructions
Check Air Suspension Struts - LI82 85-P-068445 Jul 23, 2018 · Service Bulletin/Repair Instructions
Info-Call/S24H-Call/MB Contact: Change of language setting at customer request - SC-2018070005 Jul 16, 2018 · Service Bulletin/Repair Instructions
Update Audio 20 Control Unit Software - LI82 60-P-068381 Jul 11, 2018 · Service Bulletin/Repair Instructions
Audio 20: Playback stops when a track is changed. - LI82 60-P-068377 Jul 10, 2018 · Service Bulletin/Repair Instructions
Audio 20: SD card with audio files is not read
Source: NHTSA manufacturer communications files.