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Model year

2021 Mercedes-Benz GLE 400 E

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (1)Complaints (0)Investigations (0)Bulletins (66)
Recall campaigns covering this model year1161k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2021 Mercedes-Benz GLE 400 E by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2021 Mercedes-Benz GLE 400 E

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2021 Mercedes-Benz GLE 400 E
CampaignFiledSubjectComponentVehiclesRemedy
22V-680Sep 12, 2022Due to a manufacturing error, the rear door window trim bars may detachStructure161,000Repair or modification
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2021 Mercedes-Benz GLE 400 E

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    66 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

    • LI82.62-P-078631 Aug 6, 2026 · Service Bulletin/Repair Instructions
      Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis wor…
    • LI35.30-P-058566 Jul 14, 2026 · Service Bulletin/Repair Instructions
      Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by exp…
    • LI82.30-P-059239 May 19, 2026 · Service Bulletin/Repair Instructions
      Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely (streaking) C: During the downward movement water is pulled …
    • LI82.10-P-078301 Apr 16, 2026 · Service Bulletin/Repair Instructions
      Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm…
    • LI27.10-P-075869 Nov 3, 2025 · Service Bulletin/Repair Instructions
      Complaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick test. When accelerating with light load, vibrations or jolting sensation may come from the drivetrain. It may be mistak…
    • LI54.30-P-078309 Jun 12, 2025 · Service Bulletin/Repair Instructions
      Complaint Head-up display permanently or sporadically unavailable - with warning message in driver display (see attachment) Head-up display permanently or sporadically unavailable - without warning message in driver display Display permanently or sporadical…
    • LI33.30-P-056665 May 21, 2025 · Service Bulletin/Repair Instructions
      Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in attachment Cause If the complaint is eli…
    • CL - 05012025 May 30, 2025 · Other
      In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA is extending the warranty coverage for the Diagnostic Module for Tank Leakage detection (“DMTL”) on your…
    • LI91.30-P-079285 May 30, 2025 · Service Bulletin/Repair Instructions
      Complaint In vehicles without codes REAR SEAT ENTERTAINMENT (854/447/864) and 903 REAR COMFORT SEAT HEATING (903) or REAR COMFORT PACKAGE (P08), the rear seat heating cannot be activated via voice control. However, the voice control erroneously provides fee…
    • LI54.71-P-078802 May 30, 2025 · Service Bulletin/Repair Instructions
      Complaint MBUX head unit display with red text box "System Inoperative". ONLY for vehicles with SA code (549+21U) or (549+U19). Cause Head unit software variant. Remedy For all chassis use Xentry to update head unit (A26/17). Target boot software number sho…
    • EW - Tank Leakage May 15, 2025 · Warranty Program/Extension
      In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) is extending the warranty coverage on the Diagnostic Module for Tank Leakage detection (D…
    • LI91.30-P-079285 May 9, 2025 · Service Bulletin/Repair Instructions
      Complaint In vehicles without codes REAR SEAT ENTERTAINMENT (854/447/864) and 903 REAR COMFORT SEAT HEATING (903) or REAR COMFORT PACKAGE (P08), the rear seat heating cannot be activated via voice control. However, the voice control erroneously provides fee…
    • LI82.10-P-078896 Apr 28, 2025 · Service Bulletin/Repair Instructions
      Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
    • LI82.10-P-078301 Apr 28, 2025 · Service Bulletin/Repair Instructions
      Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Remedy NOTE: If a pressure compensati…
    • LI82.10-P-079175 Apr 21, 2025 · Service Bulletin/Repair Instructions
      Complaint Instrument cluster message for rear turn signal lamp despite functioning rear lamp. Fault code in N10/8 - rear signal acquisition and actuation module in the quick test: B164B49 The rear right turn signal lamp has malfunctioned. There is an intern…
    • LI54.30-P-079004 Apr 21, 2025 · Service Bulletin/Repair Instructions
      Complaint The message "Device detected at diagnostics connection See Owner’s Manual" appears sporadically in the multifunction display of the instrument cluster while driving (see picture in attachment). Cause On vehicles with HERMES 3.0 currently, • A23890…
    • LI54.30-P-078309 Apr 21, 2025 · Service Bulletin/Repair Instructions
      Complaint Head-up display permanently or sporadically unavailable - with warning message in driver display (see attachment) Head-up display permanently or sporadically unavailable - without warning message in driver display Display permanently or sporadica…
    • LI54.71-P-079104 Apr 7, 2025 · Service Bulletin/Repair Instructions
      Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without a speed limit ("- -"). • Flashing when current vehicle speed is under speed limit…
    • LI83.30-P-077763 Apr 1, 2025 · Service Bulletin/Repair Instructions
      Complaint Customer concern of Air Conditioning not cooling. Cause Possible refrigerant leak at the evaporator. Remedy Perform the following measures : Remedy 1 (Only applies to vehicles produced during or prior to June 2023) 1. Picture of the forming gas ch…
    • OTA - 5497746 Mar 7, 2025 · Over The Air
      Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the communication software does not correspond with the latest series production configuration. The communication module will receive an OTA…
    • LI82.70-P-077433 Mar 5, 2025 · Service Bulletin/Repair Instructions
      Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. C…
    • LI35.30-P-058566 Jan 15, 2025 · Service Bulletin/Repair Instructions
      Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is elimina…
    • LI33.30-P-056665 Jan 16, 2025 · Service Bulletin/Repair Instructions
      Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Cause If the complaint is eliminated by experimentally loose…
    • LI88.60-P-072093 Jan 24, 2025 · Service Bulletin/Repair Instructions
      Complaint Fuel door may require several attempts to open. Please note that if the complaint "Fuel filler flap not opening" occurs, it is important to check the fuel filler flap before replacing the central locking actuator. For gasoline hybrid vehicles wher…
    • LI82.85-P-078156 Jan 14, 2025 · Service Bulletin/Repair Instructions
      Complaint When using the offroad display in the MBUX, the "Transparent hood" function cannot be activated using the camera symbol. Cause MBUX FUP5 software: • E504.3 (A 297 904 97 00) • E504.4 (A 297 904 03 01) Remedy Update of head unit A26/17 to the new s…
    • LI82.35-P-078467 Oct 23, 2024 · Service Bulletin/Repair Instructions
      Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose c…
    • LI82.70-P-077433 Sep 28, 2024 · Service Bulletin/Repair Instructions
      Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. C…
    • LI82.10-P-078307 Sep 21, 2024 · Service Bulletin/Repair Instructions
      Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
    • LI82.10-P-078301 Sep 10, 2024 · Service Bulletin/Repair Instructions
      Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicabl…
    • LI82.10-P-078069 Jul 23, 2024 · Service Bulletin/Repair Instructions
      Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing …
    • LI54.71-P-077938 Jun 12, 2024 · Service Bulletin/Repair Instructions
      Complaint The following event codes are logged in control unit IDC213 - N62/4 (Intelligent Drive control unit): U0401FC and U0401FD. Cause Under analysis. Remedy Neither of the two event codes is relevant for the functioning of control unit IDC213 - N62/4 (…
    • LI83.30-P-077763 Jun 27, 2024 · Service Bulletin/Repair Instructions
      Complaint Customer concern of Air Conditioning not cooling. Cause Possible refrigerant leak at the evaporator. Remedy Perform the following measures : 1. Initial Quick Test 2. Create a short video of the actual pressures via AC machine, showing the engine r…
    • LI91.12-P-073742 Jun 27, 2024 · Service Bulletin/Repair Instructions
      Complaint • Seats cannot be adjusted • Seats cannot be folded • Seats in the 2nd seat row cannot be locked or unlocked • Normalization cannot be performed in its entirety using XENTRY Cause Various Remedy *Make sure a battery charger is connected to vehicle…
    • LI83.30-P-077763 May 8, 2024 · Service Bulletin/Repair Instructions
      Complaint Customer concern of Air Conditioning not cooling. Cause Possible refrigerant leak at the evaporator. Remedy Perform the following measures and open a TIPS case labeled "167 Evaporator Suspected of Leaking" In the case, please include the following…
    • OTA - 20240503 May 4, 2024 · Over The Air
      Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class, CLA, EQB, EQE, EQS, GLA, GLB, GLC, GLE, GLS, GT, S-Class, and SL (118, 167, 192, 206, 223, 232, 243, 247, 254, 290, 294, 295, 296 and 297 platform)…
    • NCU - 2024040010 May 4, 2024 · Service Bulletin/Repair Instructions
      Work procedure 1. Connect XENTRY Diagnosis. 2. Update left rear seat control unit software. - To do this, select menu item "Quick test view – N32/5 – Left rear electrical seat adjustment – Adaptations – Update of control unit software". - Then follow the us…
    • LI72.20-P-075746 Mar 11, 2024 · Service Bulletin/Repair Instructions
      Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tail…
    • LI00.20-P-077615 Mar 15, 2024 · Service Bulletin/Repair Instructions
      The following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible because "Perform vehicle h…
    • NCU-OTAcommNoMMC Jan 18, 2024 · Service Bulletin/Repair Instructions
      Mercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz, has determined that in certain MY 2017-2021 C-Class, CLA, CLS, E-Class, GLC, GLE, GLS, AMG GT, S-Class, SL, and SLC (205, 117, 257, 213/238, 253, 166/292, 190/290,217/222, 231, 172) vehicles, the…
    • NCU-OTA Comm Mod Jan 29, 2024 · Service Bulletin/Repair Instructions
      Mercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2019-2023 A-Class, CLA, E-Class, G-Class, GLA, GLB, GLC, GLE, GLS, and S-Class (177, 118, 238, 463, 247, 253, 167, and 222 platform) vehicles, the commu…
    • LI80.50-P-077350 Jan 12, 2024 · Service Bulletin/Repair Instructions
      Complaint Customer complains about anti-theft alarm system triggering without obvious cause when the vehicle is parked and/or when entering the vehicle. All MFA2 and 167 derivates with code 882 may be affected. This is caused by a sporadic loss of com…
    • LI46.10-P-077314 Jan 24, 2024 · Service Bulletin/Repair Instructions
      Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Do the noises tend to occur at the bottom in the driver footwell or do they tend to occur in the area of the steering colum…
    • LI46.10-P-077313 Jan 24, 2024 · Service Bulletin/Repair Instructions
      The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers See example file in the attachments area: Lenkrad-Schleifgeräusch_SteeringWheel-GrindingNoises.mp4 The plastic cover on…
    • LI46.10-P-077391 Jan 24, 2024 · Service Bulletin/Repair Instructions
      A knocking noise can be heard from the area of the steering gear or steering column tube, and a "cracking" sensation can also be felt at the steering wheel. Particularly when braking or accelerating Stick/slip effect in sliding piece of steering coupli…
    • OTA-Head Unit SW Dec 1, 2023 · Service Bulletin/Repair Instructions
      Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, AMG GT (177, 118, 257, 213, 238, 243, 247, 253,167, 290 platform) vehicles, the head unit software…
    • OTA-Comm Mod SW Dec 7, 2023 · Service Bulletin/Repair Instructions
      Mercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, C-Class, CLA, CLS, E-Class, EQB, G-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, 238, 243, 463, 247, 253, 167,…
    • LI91.18-P-077075 Dec 4, 2023 · Service Bulletin/Repair Instructions
      Crease formation on genuine leather seat covers in vehicles with low mileage ⢠Objects left on the seats for extended periods of time (pressure marks). ⢠Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). ⢠Light init…
    • LI82.85-P-076800 Oct 10, 2023 · Service Bulletin/Repair Instructions
      The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an extended period of t…
    • LI72.00-P-072603 Oct 25, 2023 · Service Bulletin/Repair Instructions
      Excessive resistance of door side windows when being raised/lowered, cracking and/or squeaking noises. Sealing lip of inner sealing rail, see Picture 1 and Picture 2, pos. 90, folds down while side windows are being lowered (opened). When the side wind…
    • NCU-2023070019 Aug 25, 2023 · Service Bulletin/Repair Instructions
      Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year 2021 C-Class (205 platform), CLA (118 platform), G-Class (463 platform), GLC (253 platform), GLA (247 platform) and GLE/GLS (167 platform) vehic…
    • NCU-HU SW Update Aug 28, 2023 · Service Bulletin/Repair Instructions
      Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles, the communication mod…
    • NCU - HU Update Jul 19, 2023 · Service Bulletin/Repair Instructions
      Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-2024 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles, the head unit softwar…
    • LI82.85-P-071623 Jul 27, 2023 · Service Bulletin/Repair Instructions
      The customer may note the following complaints: - The central display may remain dark through the entire drive cycle. The instrument cluster display will remain operational. - No audio is present from the sound system - MBUX multimedia system (A26/17) ma…
    • LI82.85-P-075375 Jun 9, 2023 · Service Bulletin/Repair Instructions
      In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of °C, or vice versa). Temperature setting in Mmc mobile application settings incorrect Remedy Adjust the setting in the Mercedes me connect app via mobile ph…
    • LI65.20-P-076327 May 25, 2023 · Service Bulletin/Repair Instructions
      Complaint Cracking and creaking noise from area of roof frame, C-pillar (inner) when driving on rough terrain. Cause Sheet metal sections in the area of the roof frame, C-pillar (inner) could cause noises due to tension or contact of the sheet metal. R…
    • NCU-2023030011 Apr 5, 2023 · Service Bulletin/Repair Instructions
      Check upper transverse control arm of front axle on left and right, replace upper transverse control arm if necessary
    • LI82.20-P-074734 Apr 4, 2023 · Service Bulletin/Repair Instructions
      Complaint Ambient lighting malfunctions sporadically, mainly in the Ocean Blue color value and with animation "ON". After the next ignition cycle, the ambient lighting functions again correctly. Cause Software in coupling elements (EKE) faulty. The coup…
    • LI46.35-P-075933 Mar 1, 2023 · Service Bulletin/Repair Instructions
      Complaint Knocking noises from area of steering gear, particularly when decelerating or accelerating. Cause - Remedy Please create a TIPS case with informative videos and send this to the responsible MPC.
    • NCU-2022010001 Feb 10, 2023 · Service Bulletin/Repair Instructions
      Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has produced certain MY 2021-2022 A-Class, CLA-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLC-Class, GLEClass, GLS-Class, and AMG GT (177, 118, 257, 213, 247, 253, 167 and 290 platform) v…
    • LI72.20-P-075746 Jan 5, 2023 · Service Bulletin/Repair Instructions
      Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded …
    Source: NHTSA manufacturer communications files.
    About service bulletins