Model year

2017 Mercedes-Benz GLE 400

SUV, gasoline, AWD/All-Wheel Drive, built in United States. Owner complaints on file from Sep 11, 2018 to Sep 11, 2018.

Recall campaigns covering this model year28,097 vehicles or units across those campaigns
Owner complaints1Below the median 2017 suv
Severity index0.02017 suvs average 5.6
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2017 Mercedes-Benz GLE 400 peaked in 2018, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512018120192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2017 Mercedes-Benz GLE 400 name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2017 Mercedes-Benz GLE 400

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2017 Mercedes-Benz GLE 400
CampaignFiledSubjectComponentVehiclesRemedy
17V-077Feb 8, 2017In certain types of crash events, the center console may unlatch, allowing the objects within to fly around the cabinLatches and locks5,882Repair or modification
16V-759Oct 20, 2016Low beam headlights on the affected vehicles may not be properly adjustedLighting2,215Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2017 Mercedes-Benz GLE 400

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Sep 11, 2018Failure Jun 1, 20186,735 milesWaldoboro, MEElectrical system

    REAR HATCH OPENS ON ITS OWN INTERMITTENTLY WHILE PARKED AND LOCKED; DOORS REMAIN LOCKED. THIS HAS HAPPENED IN DRIVEWAY AS WELL AS IN SHOPPING CENTER PARKING LOTS. WE HAVE HAD TO THE DEALER THREE TIMES, BUT THEY CAN NOT REPLICATE THE PROBLEM. THIS HAS HAPPENED WHEN KEYS ARE INSIDE HOUSE ON A TABLE. DEALER COULD NOT FIND ANY FAULT CODES; TOLD US TO TRY LEATHER CASE OVER KEY FOB. DEALER STATES THERE IS NOTHING MORE THAT THEY CAN DO.

    NHTSA complaint 11128729
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

37 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • S-B-67.00-29 Jul 23, 2013 · Service Bulletin/Repair Instructions
    Since 12/2012 (model 166) and since 06/2013 (model 242) the glass breakage loops are no longer in the side windows and rear window. Suitable interior protection ensures that the interior monitoring function continues to operate correctly.
  • LI83.00-P-055425 Jul 1, 2013 · Service Bulletin/Repair Instructions
    A flapping/rattling noise can be heard from the area of the center console towards the rear.
  • LI47.40-P-053871 Jul 10, 2013 · Service Bulletin/Repair Instructions
    Engine diagnosis warning lamp activated. Fault code P045600 "Very fine leak" or P044200 "Fine leak" stored in engine control unit.
  • LI33.30-P-056665 Jul 18, 2013 · Service Bulletin/Repair Instructions
    Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).
  • LI32.34-P-056667 Jul 22, 2013 · Service Bulletin/Repair Instructions
    Thumping noises at the front axle when driving over road bumps
  • LI32.34-P-056198 Jul 15, 2013 · Service Bulletin/Repair Instructions
    1. In vehicles up to VIN 166 ### #A 097760 without code 803, the following fault code is logged in the quick test: P1C9B00. The control unit 'Roll control' has a malfunction. 2. In vehicles up to VIN 166 ### #A 097760 with code 803 or vehicles as of VIN 16…
  • P-B-82.85-703 Mar 10, 2014 · Service Bulletin/Repair Instructions
    A production fault means that the telematics DVD A 166 827 14 00 cannot be used. Because of this the previous telematics DVDs A 204 827 03 65 and A 204 827 10 65 must continue to be used for control unit programming. If required, these are still available f…
  • LI82.85-P-058582 Mar 3, 2014 · Service Bulletin/Repair Instructions
    Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
  • LI82.62-P-058583 Feb 27, 2014 · Service Bulletin/Repair Instructions
    Sound system: Intermittent loss of sound after engine start
  • LI72.00-P-058635 Mar 4, 2014 · Service Bulletin/Repair Instructions
    Cracking noises or squeaking noises at the doors in the area of the window frame while driving, especially when driving on rough roads.
  • LI68.30-P-058750 Mar 25, 2014 · Service Bulletin/Repair Instructions
    Belt holder/ retaining tab on side paneling in trunk is broken
  • LI42.10-P-058641 Mar 14, 2014 · Service Bulletin/Repair Instructions
    Brake linings on rear axle exhibit differential wear
  • LI32.34-P-058736 Mar 21, 2014 · Service Bulletin/Repair Instructions
    ACTIVE CURVE SYSTEM malfunction in instrument cluster in combination with the following fault codes in the ACS control unit: P100000: The oil pressure at the front axle is too low. (Veh. up to approx. 7/2012) P100200: The oil pressure at the rear axle is…
  • LI32.34-P-058735 Mar 20, 2014 · Service Bulletin/Repair Instructions
    Rumbling noises from the area of the front axle.
  • T-B-68.30-83 Feb 20, 2014 · Service Bulletin/Repair Instructions
    The complete headliner can no longer be replaced for loose headliner magnets. As described in AR68.30-P-4300GQ, 2-component adhesive A 005 989 09 71 is to be used for gluing on the headliner magnets. Any missing magnets can be reordered as of 03/2014.
  • T-B-32.34-84 Feb 11, 2014 · Service Bulletin/Repair Instructions
    Oil spray or fouling on the ACTIVE CURVE SYSTEM is not related to leakage of the hydraulic pump.
  • LI54.25-P-056472 Feb 10, 2014 · Service Bulletin/Repair Instructions
    The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.
  • LI54.21-P-057930 Feb 13, 2014 · Service Bulletin/Repair Instructions
    The rear seat heating cannot be activated when the customer has set the ambiance illumination to "Neutral" and "Stage 1" or "Stage 2" in the instrument cluster.
  • LI54.15-P-057929 Feb 11, 2014 · Service Bulletin/Repair Instructions
    The liftgate can no longer be opened when the ambiance illumination is set to stage 1 or 2.
  • LI49.20-P-057101 Aug 17, 2013 · Service Bulletin/Repair Instructions
    Engine diagnosis warning lamp lights up. Fault code 20B91B, 20B913 (The output for the heating element of the AdBlue pressure line has an electrical fault or an open circuit) is stored in the SCR control unit.
  • LI49.20-P-056353 Feb 12, 2014 · Service Bulletin/Repair Instructions
    Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
  • LI46.10-P-054699 Feb 18, 2014 · Service Bulletin/Repair Instructions
    Cracking, clunking noise when braking the vehicle to a stop or when moving off, when the suspension compresses and rebounds at the front axle. Sometimes a single jolt can also be felt at the steering wheel.
  • LI32.20-P-057942 Dec 4, 2013 · Service Bulletin/Repair Instructions
    Thumping noises from front axle when driving over bumps on road.
  • LI14.20-P-052079 Feb 6, 2014 · Service Bulletin/Repair Instructions
    Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
  • LI91.29-P-053247 Jul 10, 2014 · Service Bulletin/Repair Instructions
    The electric seat adjustment and/or the seat heater/seat ventilation or rear monitor is nonfunctional
  • LI54-10-P-069831 May 21, 2019 · Service Bulletin/Repair Instructions
    Electric range is reduced after brief period
  • LI82 85-P-069318 Apr 2, 2019 · Service Bulletin/Repair Instructions
    Audio 20: Apple CarPlay displays pixelated image
  • LI54 10-P-066344 Oct 26, 2017 · Service Bulletin/Repair Instructions
    Vehicle does not start, battery discharged.
  • LI54 30-P-066154 Aug 31, 2017 · Service Bulletin/Repair Instructions
    Instrument cluster: HOLD indicator continues to be lit for a few seconds although the vehicle is moving
  • T-SC-2017020020 Aug 17, 2017 · Service Bulletin/Repair Instructions
    Correct Torque of Front Left and Right Torsion (Stabilizer) Bar Linkage Nut
  • LI91 30-P-068713 Aug 24, 2018 · Service Bulletin/Repair Instructions
    Noises from seat climate control/ seat ventilation
  • LI82 85-P-068378 Jul 10, 2018 · Service Bulletin/Repair Instructions
    Audio 20: Symbols in the status line in the central display can overlap
  • LI82 20-P-066141 Jul 11, 2018 · Service Bulletin/Repair Instructions
    Broken sliding sunroof operating switch in the overhead control panel
  • LI72 00-P-066220 Jul 9, 2018 · Service Bulletin/Repair Instructions
    Cracking noises at doors in area of window frame
  • LI46.15-P-063353 Jun 1, 2018 · Service Bulletin/Repair Instructions
    Height adjustment of electric steering column adjustment sticks at top end stop
  • LI31.19-P-047216 May 19, 2016 · Service Bulletin/Repair Instructions
    Installing Electric Trailer Brake Controller
  • 2018010007 Feb 16, 2018 · Service Bulletin/Repair Instructions
    Update HERMES control unit software
Source: NHTSA manufacturer communications files.