AutoStatsIQ
Data through Oct 2026
Model year

2020 Mercedes-Benz GLE

SUV, gasoline, built in United States. Owner complaints on file from Jan 30, 2020 to Jan 30, 2020.

Recalls (0)Complaints (1)Investigations (0)Bulletins (42)
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Below the median 2020 suv
Severity index0.02020 suvs average 5.6
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2020 Mercedes-Benz GLE peaked in 2020, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.75120201202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2020 Mercedes-Benz GLE name speed control

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Speed control
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2020 Mercedes-Benz GLE

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2020 Mercedes-Benz GLE

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Jan 30, 2020Failure Jan 26, 20202,025 milesCoon Rapids, MNVehicle speed control

    THE PROBLEM HAPPENED ON A BUSINESS TRIP TO AND FROM KANSAS CITY MO. AND MINNEAPOLIS MN. THE CRUISE CONTROL HAS A FEATURE THAT CAN READ ROAD SPEED LIMIT SIGNS AND CHANGE THE SET SPEED TO MATCH THE INDICATED SPEED. THIS FEATURE CAN BE TURNED ON OR OFF BY USING THE INFOTAINMENT SYSTEM. ON THIS TRIP TO KANSAS I HAD THIS SIGN RECOGNITION FEATURE TURNED OFF. THE PROBLEM IS THAT ON AT LEAST 12 OCCASIONS DURING THIS 900 MILE TRIP THE CRUISE CONTROL WOULD ARBITRARILY CHANGE THE SET SPEED FROM 70 MPH TO 45 MPH APPLYING THE BRAKES TO REDUCE TO THE 45 MPH SPEED. THE MERCEDES DEALER WHO I PURCHASED THE CAR FROM SAYS THAT THEY CANNOT FIND ANY MALFUCTION. I WAS NEARLY REAR ENDED BY A LARGE TRUCK THAT I HAD JUST PASSED AND RETURNED TO THE RIGHT LANE. I CAN'T BELIEVE THAT THIS SYSTEM IS WORKING AS DESIGNED. I GUESS THIS SYSTEM HAS KILL SO MERCEDES OWNERS BEFORE ANY THING IS DONE.

    NHTSA complaint 11303038
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
All investigations
Service bulletins

42 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • SC-2019110017 Jan 9, 2020 · Service Bulletin/Repair Instructions
    Check Left and Right Front Fender Gap Covers
  • SC-2019030016 Jan 8, 2020 · Service Bulletin/Repair Instructions
    Apply preservation agent to ground point
  • LI54.10-P-069698 Jan 28, 2020 · Service Bulletin/Repair Instructions
    Functional impairment of 48 V on-board electrical system
  • LI82.85-P-070516 Dec 23, 2019 · Service Bulletin/Repair Instructions
    MBUX multimedia system: Mercedes-Benz service stations not available in Navigation menu
  • SC-2019110007 Dec 12, 2019 · Service Bulletin/Repair Instructions
    Replace all suspension struts of front axle and rear axle
  • SC-2019120001 Dec 12, 2019 · Service Bulletin/Repair Instructions
    Correct torque of right rear engine cross member threaded connection
  • S-B-67.00-29 Jul 23, 2013 · Service Bulletin/Repair Instructions
    Since 12/2012 (model 166) and since 06/2013 (model 242) the glass breakage loops are no longer in the side windows and rear window. Suitable interior protection ensures that the interior monitoring function continues to operate correctly.
  • LI32.34-P-058735 Mar 20, 2014 · Service Bulletin/Repair Instructions
    Rumbling noises from the area of the front axle.
  • LI32.20-P-057942 Dec 4, 2013 · Service Bulletin/Repair Instructions
    Thumping noises from front axle when driving over bumps on road.
  • LI42 47-P-069817 Aug 12, 2019 · Service Bulletin/Repair Instructions
    Message in instrument cluster "Unavailable! - ESP - Service Required"
  • SC-2019070004 Jul 12, 2019 · Service Bulletin/Repair Instructions
    Replace left and right roof railing
  • LI68 20-P-070037 Jul 11, 2019 · Service Bulletin/Repair Instructions
    Stowage compartment in center console only opens on one side or not at all
  • SC-2019040017 Jun 7, 2019 · Service Bulletin/Repair Instructions
    Check screws on rear-axle shock absorber hydraulic lines, replace if necessary
  • SC-2019040023 Jun 7, 2019 · Service Bulletin/Repair Instructions
    Replace steering wheel covers
  • SC-2019050009 Jun 7, 2019 · Service Bulletin/Repair Instructions
    Replace lower part of rear bumper
  • P-SC-2019060003 Jun 28, 2019 · Service Bulletin/Repair Instructions
    Update software of AIR BODY CONTROL (ABC) control unit
  • LI82 85-P-069851 Jun 20, 2019 · Service Bulletin/Repair Instructions
    MBUX multimedia system: High-frequency interference noise from speakers
  • LI91 10-P-069956 Jun 20, 2019 · Service Bulletin/Repair Instructions
    Seat kinetics for front passenger seat not available on vehicles without SA code 275
  • LI80 61-P-069914 Jun 7, 2019 · Service Bulletin/Repair Instructions
    Vehicle is temporarily unable to be locked or unlocked using Keyless-Go
  • LI82 85-P-069851 Jun 3, 2019 · Service Bulletin/Repair Instructions
    MBUX multimedia system: High-frequency interference noise from speakers
  • LI82 85-P-069381 Apr 15, 2019 · Service Bulletin/Repair Instructions
    MBUX multimedia system: The central display turns dark, interference noise emitted from speakers
  • LI91 29-P-069667 Apr 9, 2019 · Service Bulletin/Repair Instructions
    Seats cannot be adjusted because of low battery voltage
  • LI82 85-P-069318 Apr 2, 2019 · Service Bulletin/Repair Instructions
    Audio 20: Apple CarPlay displays pixelated image
  • LI91 29-P-069603 Apr 1, 2019 · Service Bulletin/Repair Instructions
    Seats cannot be adjusted due to low battery voltage
  • LI27 60-P-069032 Nov 16, 2018 · Service Bulletin/Repair Instructions
    Shift Quality 3-2 and/or 2-3 shift
  • LI32 34-P-056198 Oct 18, 2017 · Service Bulletin/Repair Instructions
    Fault message "AIRMATIC" or "Active Curve System" in instrument cluster
  • LI82 70-P-066767 Sep 20, 2017 · Service Bulletin/Repair Instructions
    COMAND Online: Some contacts on the telephone are not found via voice control.
  • LI42 10-P-066237 Jul 25, 2017 · Service Bulletin/Repair Instructions
    Squeaking noises from area of front axle brake
  • LI77 21-P-063617 Jul 19, 2017 · Service Bulletin/Repair Instructions
    Pop-up roof: Glass roof jams or cannot be opened, drive unit makes rattling noises
  • LI54 70-P-066813 Jul 21, 2017 · Service Bulletin/Repair Instructions
    Distronic distance control - alleged arbitrary intervention
  • LI82 70-P-066767 Jul 18, 2017 · Service Bulletin/Repair Instructions
    COMAND Online: Some contacts on the telephone are not found via voice control.
  • LI54 10-P-066344 Jul 19, 2017 · Service Bulletin/Repair Instructions
    BR166 and BR292 - Vehicle does not start, battery discharged.
  • LI82 85-P-066702 Jul 7, 2017 · Service Bulletin/Repair Instructions
    Garmin MAP PILOT: Traffic information service and possibly voice control inoperative after navigation software update using Download Manager version 2.0.29 or 2.0.30
  • LI82 85-P-065949 Jun 6, 2017 · Service Bulletin/Repair Instructions
    Message "SOS - Service Not Activated" in instrument cluster
  • LI54 70-P-066353 Jun 5, 2017 · Service Bulletin/Repair Instructions
    Message in instrument cluster "Collision Prevention Assist Inoperative"
  • LI54 65-P-066490 Jun 14, 2017 · Service Bulletin/Repair Instructions
    Parking Pilot picture in COMAND display blurred
  • LI54 10-P-066344 Jun 2, 2017 · Service Bulletin/Repair Instructions
    Vehicle does not start, battery discharged.
  • LI54 10-P-066344 Aug 8, 2017 · Service Bulletin/Repair Instructions
    Vehicle does not start, battery discharged.
  • LI42 10-P-066237 Aug 15, 2017 · Service Bulletin/Repair Instructions
    Squeaking noises from area of front axle brake
  • LI00 20-P-066887 Aug 14, 2017 · Service Bulletin/Repair Instructions
    Service: Service display implausible
  • SC-2019020001 Feb 19, 2019 · Service Bulletin/Repair Instructions
    Check gap dimension between drip rail and hood; correct if necessary
  • LI54-18-P-069309 Feb 19, 2019 · Service Bulletin/Repair Instructions
    Fault message "SRS - Service Required" displayed in instrument cluster and SRS lamp active
Source: NHTSA manufacturer communications files.
About service bulletins