Sedan, gasoline, AWD/All-Wheel Drive, built in Germany. Owner complaints on file from Apr 2, 2022 to Sep 9, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-116 | Feb 24, 2025 | Front brake hoses may rupture and leak brake fluid | Brakes | 20,339 | Part replacement |
| 24V-704 | Sep 20, 2024 | In the event of a mechanical failure in the engine Camtronic system, the engine control unit (ECU) software may cause the engine to overheat or stall | Engine and cooling | 27,190 | Software update |
| 23V-880 | Dec 21, 2023 | Fuel pump may shutdown, causing a loss of drive power | Fuel system | 79,676 | Part replacement |
| 23V-445 | Jun 26, 2023 | Fuel pump may shutdown, which can result in a loss of drive power | Fuel system | 143,551 | Part replacement |
| 22V-194 | Mar 28, 2022 | Sub frame weld for the thrust arm on the rear axle carrier may have been improperly welded, causing the thrust arm to break and detachDo not drive | Powertrain | 12 | Part replacement |
| 22V-189 | Mar 25, 2022 | Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the… | Steering | 8,396 | Software update |
| 21V00J000 | Dec 27, 2021 | Communication module software may restrict or disable the emergency call system (eCall) | Communication | 1,239 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
25 complaints on file, page 1 of 2.
The contact owns a 2022 Mercedes-Benz S 580. The contact stated that while driving at an undisclosed speed, the messages "Active Brake Assist Functions Currently Limited - See Owner's Manual", "Risk of Vehicle Rolling Away - N Activated Manually No Automatic Change To P", "Service Required Do Not Change Transmission Position", and "Active Parking Assist And Parktronic Inoperative - See Owner's Manual" were displayed, and an unknown warning light was illuminated. Additionally, the vehicle had experienced phantom braking and the transmission failed to shift into park(P) as needed. The contact moved the gear shifter back and forth before the proper gear was recognized. The vehicle was taken to the dealer, who determined that the steering column needed to be replaced. The contact emailed the manufacturer regarding the failure, but the email was returned as undeliverable. The failure mileage was approximately 18,000.
NHTSA complaint 11763035Vehicle: 2022 Mercedes-Benz S580 The vehicle is experiencing a severe and violent drivetrain "jolt" or "push" during gear transitions, specifically when shifting from 5th to 6th gear at cruising speeds. On multiple occasions, the jolt was so forceful that passengers believed the vehicle had been rear-ended by another car. This behavior is unpredictable and creates a significant safety hazard, as it causes a sudden change in vehicle momentum while driving in traffic. The issue has been reported to the authorized dealer (Fields Mercedes Lakeland) multiple times. The dealer kept the vehicle for over 40 cumulative days and performed motor/transmission mount replacements and "software calibrations," yet the violent shifting persists. Additionally, the engine produces an excessive vibration and loud noise during extended operation in high temperatures, which ceases only when the ECO/Auto-stop mode engages. I am concerned that the transmission or torque converter may fail abruptly while at highway speeds, potentially leading to a loss of propulsion or a rear-end collision due to the unexpected deceleration/jolt behavior. The vehicle is suffering from chronic oil consumption issues. The 'Check Engine Oil Level (Add 1 Quart)' message has appeared twice: once on 10/31/2025 and again on 04/17/2026. This is despite the vehicle being exclusively serviced by Mercedes-Benz Lakeland. This recurring engine issue, combined with the violent drivetrain jolts and shifting failures, significantly compromises the vehicle's safety and reliability."
NHTSA complaint 11732269On multiple occasions, after the vehicle had been parked and not driven for approximately five days or more, the automatic parking brake locked in place and would not release. I attempted standard methods to disengage the brake, including manual release procedures and lightly rocking the vehicle, without success. The only way to release the brake was to apply significant pressure to the accelerator while in reverse, which caused the brake to suddenly unlock. The first incident occurred while the vehicle was parked in my home garage. At the time, my grandson was playing nearby. The sudden release of the brake after applying the accelerator created a dangerous situation and was extremely alarming. A second incident occurred several days later while I was on vacation. In this instance, I made sure no one was near the vehicle before attempting to release the brake. Anticipating the issue, I had my left foot ready to push on the breaks when I accelerated using my right foot which releases the parking. I brought the vehicle to a Mercedes-Benz dealership on January 5, 2026, where the car remained for nearly ten days. The dealership was able to replicate the issue exactly as described. The service advisor also had to apply significant accelerator pressure to release the locked parking brake. A certified Mercedes-Benz technician inspected the vehicle thoroughly, including scanning for fault codes and checking for rust or mechanical issues, but ultimately advised that this behavior was considered “normal operation.” I find this explanation concerning. Having to apply forceful acceleration to release a locked parking brake presents a clear safety risk, particularly in confined spaces such as garages or parking structures, and could easily result in property damage or personal injury
NHTSA complaint 11712692Was driving the car at 3:00 P.M. and all of a sudden thr dash display when total black out nothing on the display screen. Speed,fuel,turnning singles nothing total black out. Took it to the dealership to fix as this can and would be a life threathing at loss of life could and can happen in a traffic sistiution
NHTSA complaint 11709116Mercedes-Benz S580 equipped with 21-inch wheels has experienced numerous tire blowouts over the course of ownership — too many to count. The blowouts occurred during normal driving on typical roads. Several blowouts caused rim damage and created a dangerous situation, including moments where I nearly lost control of the vehicle. This appears to be a design defect involving the 21-inch wheel and low-profile tire configuration, which seems structurally inadequate for normal road conditions. The failures are recurring and not due to isolated hazards. Other S580 owners have reported identical issues with repeated blowouts on 21-inch wheels. This presents a serious safety hazard, and a permanent remedy is needed.
NHTSA complaint 11703501The contact owns a 2022 Mercedes-Benz S 580. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and the engine stalled. The vehicle was taken to the dealer, where it was diagnosed with a failed CAM shaft solenoid. The contact was informed that the CAM shaft solenoid needed to be replaced. In addition, the contact was informed that the engine needed to be dismantled. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact referenced an unknown recall with a similar failure description; however, the VIN was not under recall. The failure mileage was approximately 55,000.
NHTSA complaint 11687434Over ~3 years of ownership, the vehicle has experienced recurrent electrical and engine-management issues, resulting in 15+ service visits and ~100 cumulative days out of service at an authorized dealer. Patterns include: (1) electrical—keyless entry intermittently unresponsive, instrument cluster flickering/rebooting, multiple warning messages including a battery/electrical icon, HVAC/A/C becoming inoperative without cooling; and (2) powertrain/engine—check-engine light (MIL) illuminated, hesitation/limited power on initial acceleration, and rough operation after start. Safety risk: intermittent failure to unlock/start can leave occupants stranded; loss of power/hesitation creates risk when merging or crossing intersections; multiple warning messages/flicker are distracting; and loss of A/C in hot conditions has required operation with windows down to avoid heat stress. Reproduction/confirmation: The concerns have been observed by the dealer on multiple visits with fault codes recorded (codes UNKNOWN to me). Repairs/updates have been attempted, but symptoms recur after service. The vehicle has been inspected repeatedly by the authorized dealer and remains available for inspection upon request. Warnings/symptoms prior to failure: intermittent MIL, battery/electrical warning, cluster glitches/flicker, and A/C blowing warm air; some events followed periods where the vehicle would not unlock or start on the first attempt. Root cause: UNKNOWN.
NHTSA complaint 11686347Subject: Report of Spontaneous Sunroof Explosion - Mercedes S580 2022 Model Dear National Highway Traffic Safety Administration, I am writing to report a concerning incident that occurred on [XXX] at approximately [XXX] while I was driving my 2022 Mercedes S580 to work on [XXX] N. During my drive, I experienced a sudden, loud explosion within the vehicle. Initially, I believed it was either a gunshot or that I had been rear-ended. In a state of confusion, I quickly pulled over to the shoulder to assess the situation. Upon closer inspection, I discovered that my sunroof had shattered spontaneously. I am certain that this was not caused by an external object, such as a falling stone. There were no overpasses, bridges, or surrounding traffic that could have contributed to the damage. This was an extremely frightening experience, and I believe it is important to bring this matter to your attention for safety considerations. I have also reported this incident to my local Mercedes-Benz dealership. Thank you for your attention to this serious safety concern. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11686338mechanical and safety-related failures observed in a Mercedes-Benz vehicle, specifically involving the suspension system, wheels, and braking components. Despite extensive repair efforts—including replacement of all four wheels and tires, complete AWD four-wheel alignment, and diagnostics performed at authorized Mercedes-Benz dealerships—the underlying issues persist. To date, the total cost incurred in attempting to remedy these defects exceeds $15,848. The vehicle and its components have been inspected by two independent Mercedes-Benz dealer service centers and a certified third-party auto inspection firm. All parties have confirmed, through drive testing and diagnostics, that the problems are reproducible and continue to impair vehicle safety and performance. The suspension and associated hardware have been identified as the root cause of instability and braking inconsistencies. These findings align with broader patterns observed in similar vehicles, suggesting a recurring defect that warrants intervention by the manufacturer. Despite clear evidence from multiple independent sources, the manufacturer has failed to initiate a recall or implement corrective measures. This failure poses an ongoing safety risk to operators and the general public. The vehicle remains available for further inspection upon request. Immediate attention to this matter is expected to prevent further liabilities and protect consumer welfare.
NHTSA complaint 11676456The contact owns a 2022 Mercedes-Benz S580. The contact received notification of NHTSA Campaign Number: 24V704000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint 11639174Check engine light came on few occasions. Took to the dealer and told it’s just a false alarm no problems. On the night of sept 12th 2024, I’m my way home I lost the ac cooling all of a sudden. I was only 5 mts from home. Once inside my garage I saw to my horror some smoke coming from under yhe hood. Upon opening saw some charred wires and some wire smoldering and smoke was coming out of it. Scared for my family I parked my car outside overnite and called the dealer. They had the car towed away the next day. Got my car back on 6 th of November 2024, with a laundry list of problems and issues, that they had supposedly fixed. Three or four various engine wiring harnesses were replaced, due to charring or melting, probably due to the heat. The engine and transmission were lifted off to fix all the wires and what not. I have all the invoices. And video and pictures of some wires and smoke. They don’t have an explanation for this. The recent recall about ecu maybe suggests the overheating of engine and causing the wires to burn out and some wires started burning almost causing fire if not caught in time. Called Mbusa and they didn’t show any concern. But one week after this incident they issued that ecu engine heating warning. Off course there is no repair for that. This is a fire hazard waiting to happen.
NHTSA complaint 11631897Brakes seize when wet. That is, after a car wash or following exposure to rain, the accelerator must be pressed with abnormally greater pressure to get car moving from parked position. Loud, screeching sound emanates when brake releases. This malady continues severally. Resting lightly on brake pedal to dry out turning brake rotors, does not help. Eventually, problem disappears until the next wet episode. -Per Mercedes Authorized Dealer, there is no fix; problem is common to Mercedes 223 series. -Risk of collision exists in both modes, Drive as well as Reverse. This, due to sudden jump forward or rearward under brake-seize conditions. -Issue is ongoing, not a single incident. Remains unresolved. [At age [XXX] , I have over [XXX] driving experience. The above is an abnormal-with-risk, issue.] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11625649The contact owns a 2022 Mercedes-Benz S580 equipped with Pirelli Tires, Tire Line: PZero PZ4, Tire Size: 255/35/R21, DOT Number: [XXX] . The contact stated that the vehicle was purchased 6 months prior and while observing the vehicle, both the front original tires had bubbles. The vehicle was taken to the dealer. The tires were replaced with the same brand and tire line. The contact stated that while driving approximately 40 MPH 4-months later, the passenger's side front tire had a blowout. The vehicle was towed to a different dealer. The tire was replaced with the same brand and tire line. The contact stated that 2 months later, the failure recurred with the passenger's side front tire where there were bubbles on the tire. The vehicle was taken to the initial dealer. The tire was replaced with the same tire and tire line. The failure recurred 5 months later. The vehicle was taken to the initial dealer where the tire was replaced with the same tire and tire line. The contact stated that the failure recurred 3 months later. The tire was not replaced. The manufacturer was not made aware of the failure. The vehicle failure mileage was approximately 2,815, and the tire failure mileage was approximately 2,815. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11587281The contact owns a 2022 Mercedes-Benz S580. The contact stated while driving 70 MPH, the vehicle lost motive power. The contact was able to veer to the side of the road. The contact stated that the failure reoccurred several times while driving. The check engine warning light was illuminated. The vehicle was taken to the dealer, where the cam adjuster was replaced; however, the failure persisted. The vehicle was taken back to the dealer. The vehicle was not repaired. Additionally, the contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The manufacturer was notified of the failure and a case was opened; however, no further assistance was provided. The failure mileage was approximately 5,000.
NHTSA complaint 11559979The contact owns a 2022 Mercedes-Benz S580. The contact stated that while driving at an undisclosed speed, the vehicle vibrated violently. The low tire air pressure warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front driver’s side tire. The contact was informed that bubbles had developed on the tire side wall, requiring a replacement. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed an additional failure with the front driver’s side wheel requiring a replacement. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who determined that the vehicle required tire rebalancing. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who determined that the vehicle required an alignment. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related it to NHTSA Campaign Number 22V194000 (Suspension, Power Train), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 300.
NHTSA complaint 115460391. The tires//rims on this vehicle are causing extremely excessive tire blowouts. I have had at least 5 tire blowouts in the last 6 months alone along with 8-10 tire changes due to bubble forming on sidewall. This is a widespread issue on this vehicle in which I have read that many others are also experiencing the same. The vehicle is available for inspection. 2. A tire blowout while driving can be extremely hazardous especially on the freeway. 3. The problem with this vehicle has been confirmed with the dealer. However, they are unable to pinpoint what is exactly causing these excessive tire blowouts. 4. No, the vehicle has not been inspected. 5. No warnings prior to incidents.
NHTSA complaint 11543197The contact owns a 2022 Mercedes-Benz S580. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled and inadvertently lost motive power with the check engine warning light illuminated. The contact stated that the vehicle was towed to the dealer to be diagnosed; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000. VIN tool confirms parts not available.
NHTSA complaint 11533509While driving on the freeway at approximately 40 mph on May 10, the yellow check engine light came on. I was approximately 200 miles into the current tank of gas, I stopped and checked to make sure the gas cap was properly secured. There were no obvious drivability issues. I immediately dropped the car off at Mercedes of Ontario, California, and they were able to confirm the problem, but could not clear the code, or determine the root cause of failure. Ontario Mercedes has now had my car for 6, days and that they are waiting for a M/B factory technician to tell them what to do.
NHTSA complaint 11522006The contact owns a 2022 Mercedes-Benz S580. The contact stated that while driving approximately 50 MPH and entering the highway, the vehicle experienced an inadvertent brake failure. There was no warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that a software update was needed. The vehicle was repaired; however, the failure persisted. The contact stated that on another occasion while driving approximately 15 MPH, the failure recurred. The contact was able to depress the brake pedal and then continued driving. The contact stated that several unknown warning lights became illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,000.
NHTSA complaint 11510629Was driver the car at 35 mph when the automated emergency breaks activated and made the car into a full stop. No cars or anyone was in front of the car. This happed again two days later doing about 30mph with no one around the car. Car had proximity 3000 miles My heads-up display stopped working on the car twice. First time it stopped the dealer had to order a new one and replace it. Same problem happed again after 2 month. Car lock does open when the car is running. I had a dad sitting the car and I came out with the keys with engine was running. The car locked itself and when pressed the unlock button on the key it doesn’t open. Have this problem multiple time.
NHTSA complaint 11506308Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.