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Model year

2016 Mercedes-Benz S550 Hybrid

Van, diesel, 4x2, built in Germany. Owner complaints on file from Aug 1, 2020 to Aug 1, 2020.

Recalls (0)Complaints (1)Investigations (0)Bulletins (80)
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Below the median 2016 van
Severity index0.02016 vans average 5.1
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2016 Mercedes-Benz S550 Hybrid peaked in 2020, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.75120201202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2016 Mercedes-Benz S550 Hybrid name stability and traction control

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Stability and traction control
1
Brakes
1
Speed control
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2016 Mercedes-Benz S550 Hybrid

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2016 Mercedes-Benz S550 Hybrid

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Aug 1, 2020Failure Jul 2, 202082,000 milesDupont, WAElectronic stability control (esc), Service brakes, Vehicle speed control

    WHEEL SPEED SENSOR FAILURE REOCCURRING CONSTANTLY ON VEHICLE, OTHERS SEEM TO HAVE SAME ISSUE. REOCCURS DUE TO PART FAILURE I WOULD SUGGEST. CAUSES DANGEROUS CONDITIONS WITH ABS AND TRACTION CONTROL FAILURE.

    NHTSA complaint 11342662
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
All investigations
Service bulletins

80 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • LI46.35-P-067339 Aug 28, 2026 · Service Bulletin/Repair Instructions
    Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR Rattling, humming, dry sliding/gravel noise from the electric steering system when steering (see attachment). Complaint does not imp…
  • LI72.20-P-075746 Aug 24, 2026 · Service Bulletin/Repair Instructions
    Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so…
  • LI82.85-P-079087 Aug 6, 2026 · Service Bulletin/Repair Instructions
    Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car 5.Speech Detection Service 6.Navigation 7.iHeartRadio 8.Tra…
  • LI82.62-P-078631 Aug 6, 2026 · Service Bulletin/Repair Instructions
    Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis wor…
  • LI27.00-P-075630 Aug 5, 2026 · Service Bulletin/Repair Instructions
    Complaint This document is intended as a pre-case diagnostic reference for transmission related concerns. It will also ensure that if a case is necessary, all supporting documentation is available. This should not be used on its own as justification for cre…
  • LI35.30-P-058566 Jul 14, 2026 · Service Bulletin/Repair Instructions
    Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by exp…
  • LI33.20-P-078406 Jul 8, 2026 · Service Bulletin/Repair Instructions
    Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. Sound file attached for comp…
  • LI33.20-P-078406 Jul 7, 2026 · Service Bulletin/Repair Instructions
    Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. Sound file attached for comp…
  • PSL-NCU Return Parts 6/19 Jun 19, 2026 · Other
    Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than Thursday, July 9, 2026. After July 9th…
  • LI82.85-P-080507 May 26, 2026 · Service Bulletin/Repair Instructions
    Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster. In addition, the following two conditions are also met: • HERMES (N1…
  • PSL-NCU Return Parts 5/22 May 22, 2026 · Other
    Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than Thursday, June 11, 2026. After June 11…
  • LI82.85-P-080559 May 26, 2026 · Service Bulletin/Repair Instructions
    Complaint The customer requests deactivation of the N112/9 HERMES communication module Note: Deactivation of the HERMES control unit (N112/9) is not supported for gray-market vehicles. Cause Before deactivating the HERMES control unit (N112/9), it must be c…
  • LI82.30-P-059239 May 19, 2026 · Service Bulletin/Repair Instructions
    Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely (streaking) C: During the downward movement water is pulled …
  • PSL-NCU Return Parts 5/15 May 15, 2026 · Other
    The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than Thursday, June 4, 2026. After June 4th, returns of these parts will no…
  • LI33.20-P-078406 May 12, 2026 · Service Bulletin/Repair Instructions
    Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. Sound file attached for comp…
  • CL-Exhaust Valve Assembly Sep 6, 2023 · Other
    In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA ("MBUSA") is extending the coverage for the exhaust valve assembly on your vehicle as follows: Why the …
  • CL- Engine Coolant Feb 21, 2020 · Other
    The purpose of this letter is to advise you of additional benefits that Mercedes-Benz USA, LLC ("MBUSA") is providing to you regarding your vehicle ownership. What's Included In our continuing efforts to assure the proper performance of Mercedes-Benz prod…
  • EW - Engine Coolant Jan 27, 2022 · Warranty Program/Extension
    Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2015-2017 Mercedes-Benz S-Class (222 and 217 platforms) vehicles, an erroneous activation of the Malfunction Indicator Lamp (“MIL”) may o…
  • LI82.10-P-078301 Apr 16, 2026 · Service Bulletin/Repair Instructions
    Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm…
  • LI82.10-P-078301 Mar 9, 2026 · Service Bulletin/Repair Instructions
    Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm …
  • LI82.10-P-078307 Feb 25, 2026 · Service Bulletin/Repair Instructions
    Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
  • LI82.10-P-078301 Feb 24, 2026 · Service Bulletin/Repair Instructions
    Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm …
  • LI82.10-P-078896 Feb 24, 2026 · Service Bulletin/Repair Instructions
    Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
  • LI83.30-P-079850 Jan 16, 2026 · Service Bulletin/Repair Instructions
    Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy *Note - This Li does not apply if there are other Li's that apply to your concern OR you have a fault and/or guided te…
  • LI83.30-P-079850 Jan 15, 2026 · Service Bulletin/Repair Instructions
    Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy AC Diagnosis (General) Initial Steps Verify Customer Concern • Confirm the issue reported by the customer. Compare to …
  • LI83.30-P-079850 Jan 7, 2026 · Service Bulletin/Repair Instructions
    Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy AC Diagnosis (General) Initial Steps Verify Customer Concern • Confirm the issue reported by the customer. Compare to …
  • LI54.65-P-066284 Dec 18, 2025 · Service Bulletin/Repair Instructions
    Complaint The flap of the reversing camera opens and closes by itself during forward travel several times during the trip. No camera image is displayed in the head unit. The reversing camera or the 360° system functions normally when activated manually or …
  • LI33.30-P-056665 Nov 15, 2025 · Service Bulletin/Repair Instructions
    Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in attachment Cause If the complaint is eli…
  • LI54.10-P-071499 Sep 25, 2025 · Service Bulletin/Repair Instructions
    Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt battery. The XENTRY batt…
  • LI27.19-P-072588 Sep 17, 2025 · Service Bulletin/Repair Instructions
    Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy For vehicles with 722.9 transmission: Ensure LI54…
  • LI27.00-P-077141 Aug 5, 2025 · Service Bulletin/Repair Instructions
    Complaint Customer complaints regarding automatic transmission 724.1 (8FDCT & 8FDCT hybrid) For faster, more effective and more targeted diagnosis, Intelligent Predictive Repair (IPR) has been developed and integrated into XENTRY Diagnosis. This ensures an …
  • LI46.15-P-063353 Jun 9, 2025 · Service Bulletin/Repair Instructions
    Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function), noise (breakaway noise) when leaving the limit stops of the height adjustment. Cause Height adjustment moves to …
  • LI33.30-P-056665 May 21, 2025 · Service Bulletin/Repair Instructions
    Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in attachment Cause If the complaint is eli…
  • LI82.85-P-079271 May 22, 2025 · Service Bulletin/Repair Instructions
    Complaint After a software update of HERMES communication module N112/9 has been performed on a gray import vehicle, the message "SOS - Service not activated" is displayed in the instrument cluster. Cause The message "SOS - Service not activated" tells the …
  • LI54.10-P-071499 May 2, 2025 · Service Bulletin/Repair Instructions
    Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt battery. The XENTRY batt…
  • LI82.10-P-078896 Apr 28, 2025 · Service Bulletin/Repair Instructions
    Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
  • LI82.10-P-078301 Apr 28, 2025 · Service Bulletin/Repair Instructions
    Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Remedy NOTE: If a pressure compensati…
  • LI82.85-P-079087 Apr 21, 2025 · Service Bulletin/Repair Instructions
    Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car 5.Speech Detection Service 6.E-Navigator 7.iHeartRadio 8.Tr…
  • LI82.70-P-077433 Mar 5, 2025 · Service Bulletin/Repair Instructions
    Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. C…
  • LI54.30-P-079004 Mar 11, 2025 · Service Bulletin/Repair Instructions
    Complaint The message "Device detected at diagnostics connection See Owner’s Manual" appears sporadically in the multifunction display of the instrument cluster while driving (see picture in attachment). Cause On vehicles with HERMES 3.0 currently, • A23890…
  • LI54.65-P-066284 Feb 24, 2025 · Service Bulletin/Repair Instructions
    Complaint The flap of the reversing camera opens and closes by itself during forward travel several times during the trip. No camera image is displayed in the head unit. The reversing camera or the 360° system functions normally when activated manually or b…
  • LI54.65-P-066284 Feb 24, 2025 · Service Bulletin/Repair Instructions
    Complaint The flap of the reversing camera opens and closes by itself during forward travel several times during the trip. No camera image is displayed in the head unit. The reversing camera or the 360° system functions normally when activated manually or b…
  • NCU - 2025010006 Feb 7, 2025 · Service Campaign
    Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2016-2019 E-Class (213 and 238 platform) and S-Class (217 and 222 platform) vehicles, the drivetrain control unit software does not correspond to current product…
  • LI35.30-P-058566 Jan 15, 2025 · Service Bulletin/Repair Instructions
    Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is elimina…
  • LI33.30-P-056665 Jan 16, 2025 · Service Bulletin/Repair Instructions
    Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Cause If the complaint is eliminated by experimentally loose…
  • LI88.60-P-072093 Jan 24, 2025 · Service Bulletin/Repair Instructions
    Complaint Fuel door may require several attempts to open. Please note that if the complaint "Fuel filler flap not opening" occurs, it is important to check the fuel filler flap before replacing the central locking actuator. For gasoline hybrid vehicles wher…
  • LI33.20-P-078406 Jan 28, 2025 · Service Bulletin/Repair Instructions
    Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements. Sound file attached for comparison. NOTE: Steering functionality is not affected. For 192 and 232: Only affects vehicles in the below FIN rang…
  • LI27.19-P-072588 Nov 20, 2024 · Service Bulletin/Repair Instructions
    Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission control unit Y3/8n4 Remedy It is important that LI54.15-P-057373 is processe…
  • LI82.85-P-078473 Nov 20, 2024 · Service Bulletin/Repair Instructions
    Complaint After a control unit replacement of "N112/9 - control unit for telematics services (HERMES)" or the "N112/2 - control unit for telematics services (RAMSES)", the Digital Extras (previously Mercedes me) cannot be activated. The DTC B15CE00 is activ…
  • LI33.20-P-078406 Nov 21, 2024 · Service Bulletin/Repair Instructions
    Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements. Sound file attached for comparison. NOTE: Steering functionality is not affected. For 192 and 232: Only affects vehicles up to FIN vehicle ide…
  • LI82.10-P-078069 Nov 13, 2024 · Service Bulletin/Repair Instructions
    Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing …
  • LI82.35-P-078467 Oct 23, 2024 · Service Bulletin/Repair Instructions
    Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose c…
  • LI82.85-P-078473 Oct 3, 2024 · Service Bulletin/Repair Instructions
    Complaint After a control unit replacement of "N112/9 - control unit for telematics services (HERMES)" or the "N112/2 - control unit for telematics services (RAMSES)", the Digital Extras (previously Mercedes me) cannot be activated. The DTC B15CE00 is activ…
  • LI82.70-P-077433 Sep 28, 2024 · Service Bulletin/Repair Instructions
    Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. C…
  • LI33.20-P-078406 Sep 26, 2024 · Service Bulletin/Repair Instructions
    Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements. Sound file attached for comparison. NOTE: Steering functionality is not affected. For 192 and 232: Only affects vehicles up to VIN vehicle ide…
  • CL - 2022080005 Aug 9, 2024 · Other
    In our continuing efforts to ensure the proper performance and quality of your vehicle, we are writing to inform you that on certain Model Year 2011-2018 C-Class, E-Class, S-Class, G-Class, CL, CLS, ML, GL, GLE, GLS, GLC, SL, and AMG GT vehicles with 6 and …
  • LI08.00-P-072749 Sep 17, 2024 · Service Bulletin/Repair Instructions
    Complaint The electric range does not meet customer's expectations. Cause The following information is being provided for educational purposes only: At Mercedes-Benz, we believe that our vehicles should display to the driver a range that in all probability …
  • LI82.10-P-078307 Sep 21, 2024 · Service Bulletin/Repair Instructions
    Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A…
  • LI82.10-P-078304 Sep 9, 2024 · Service Bulletin/Repair Instructions
    Complaint Headlamps fogged or droplets forming. Cause Due to the housing cover with pressure compensation diaphragm, the headlamps are a "closed system". This means that the headlamps are protected against acid gases, dirt and exhaust gas. However, moistur…
  • LI82.10-P-078301 Sep 10, 2024 · Service Bulletin/Repair Instructions
    Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicabl…
Source: NHTSA manufacturer communications files.
About service bulletins