2000 Mercury Sable

464 complaints on file, page 1 of 24.

1. Filed Apr 29, 2020Failure Apr 1, 2020130,000 milesCamp Hill, PAElectrical system, Engine, Visibility/wiper

   TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE HEATER FAILED TO BLOW HOT AIR. THE CONTACT STATED THAT THE WINDSHIELD DEFROSTER WAS INOPERABLE. THE VEHICLE WAS TAKEN TO LB SMITH FORD LOCATED AT 1100 MARKET ST, LEMOYNE, PA 17043, (717)761-6700, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEATER COIL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

   NHTSA complaint 11322616
2. Filed Oct 8, 2019Failure Oct 2, 201955,000 milesOakwood Village, OHEngine

   I AM HAVING PROBLEMS WITH IT STALLING CONSTANTLY WHEN I HAVE SAT AT A LIGHT I DONT JAVW THE MONEY TO FIX THIS DUE TO ON A FIXED INCOME WAS TOLD IT HAS A PROBLEM WITH THE THROTTLE CONTROL ISSUE AND THEY SAID THERE WAS A RECALL ON IT DUE THIS

   NHTSA complaint 11267023
3. Filed Apr 11, 2019Failure Mar 1, 2019Houghton, MISuspension

   TL* THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HANDLED POORLY AND WAS UNSTABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENTIRE SUSPENSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS INVALID.

   NHTSA complaint 11195649
4. Filed Feb 19, 2019Failure Feb 19, 201997,485 milesSAN Antonio, TXFuel/propulsion system

   THE CAP INDICATOR LIGHT IS ON. AFTER CHECKING IT SEVERAL TIMES I WAS INFORMED BY AN AUTO TECHNICIAN THAT THE NECK OF THE FUEL PIPE NEEDS TO BE REPLACE.

   NHTSA complaint 11181221
5. Filed Oct 15, 2018Failure Oct 15, 2018140,000 milesCamp Hill, PADefroster/defogger/hvac system

   TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT THE DEFROST FEATURE FOR THE FRONT WINDSHIELD DID NOT WORK. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY TIME THE DEFROSTER WAS ACTIVATED FOR THE PAST THREE YEARS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

   NHTSA complaint 11140292
6. Filed Nov 16, 2017Failure May 30, 2017100,000 milesHermitage, ARElectrical system, BodyFire

   TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT WHILE VEHICLE WAS PARKED, IT CAUGHT ON FIRE IN THE DASHBOARD AREA WITHOUT WARNING. THE FIRE WAS EXTINGUISHED BY NEIGHBORS. THE AIR BAGS DID NOT DEPLOY, THERE WAS NO POLICE REPORT FILED, AND THERE WERE NO INJURIES DUE TO THE FIRE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS NOT AVAILABLE.

   NHTSA complaint 11046636
7. Filed Sep 14, 2017Failure Oct 1, 2012116,000 milesWilliamsburg, KYVehicle speed control

   TL* THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE DRIVING 60 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING AND THE RPMS INCREASED TO 500 OR MORE. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 116,000.

   NHTSA complaint 11023485
8. Filed Apr 22, 2016Failure Feb 1, 2016200,000 milesMuscatine, IASuspension

   TL* THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE DRIVING 35 MPH OVER A BUMP, THE CONTACT HEARD AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT BOTH SPRINGS HAD FRACTURED. THE MECHANIC ALSO DIAGNOSED THAT THE BRAKES AND BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE SPRINGS WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

   NHTSA complaint 10860903
9. Filed Dec 10, 2015Failure Dec 10, 201588,000 milesDenver, COService brakes, Vehicle speed control

   I WAS IN A PARKING LOT OF A STORE, STARTED MY CAR, HEADED OUT ONTO A CITY STREET, TURNED RIGHT. ALL OF A SUDDEN MY VEHICLE TOOK OFF, STARTED SPEEDING UP. I STEPPED ON THE BRAKE, IT SLOWED THE VEHICLE DOWN A LITTLE, BUT THE BRAKE FELT LIKE AIR AND DIDN'T FEEL LIKE IT WAS BRAKING CORRECTLY. LUCKILY, I HAD A GREEN LIGHT, WENT THROUGH THAT, KEPT BRAKING. THE CAR SLOWED DOWN A LITTLE BIT BUT THEN WOULD NOT STOP COMPLETELY, SURGED A LITTLE MORE; I WAS ABLE TO PULL INTO A PARKING LOT; BRAKED AGAIN, MY CAR KEPT GOING AT SLOW SPEED; I PULLED ON MY PARKING BRAKE, NOTHING HAPPENED. THEN, I PUT THE CAR INTO PARK, WHICH STOPPED IT. THEN I PULLED OUT THE KEY. I CALLED THE MECHANIC I USE. HE SENT A TOW TRUCK TO ME. MY CAR IS AT THE MECHANICS NOW.

   NHTSA complaint 10809530
10. Filed Nov 25, 2015Failure Jul 28, 2015141,216 milesKettering, OHSuspension, Vehicle speed control, Wheels

    I DROVE THE CAR HOME AFTER PURCHASING IT AND IT WAS WOBBLING AND I PULLED OFF OF THE HIGHWAY AND DID NOT KNOW WHY IT WAS MAKING A LOUD NOISE. THE MECHANIC SIAD A WHEEL BEARING IS BROKEN ON A TIRE.

    NHTSA complaint 10806676
11. Filed Nov 25, 2015Failure Aug 15, 2015141,220 milesKettering, OHSuspension

    I JUST BOUGHT A 2000 MERCURY SABLE, WHEN BACKING OUT OF THE DRIVEWAY AND MAKING A TURN, I FELT SOMETHING POP & A SPRING COIL ON THE DRIVERS SIDE BROKE.

    NHTSA complaint 10806675
12. Filed Feb 24, 2015Failure Feb 14, 2015154,000 milesMilwalkee, WIFuel/propulsion system

    TL*THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A FUEL ODOR PRESENT INSIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.

    NHTSA complaint 10690259
13. Filed Feb 4, 2015Failure Feb 4, 2015192,000 milesSussex, NJCoil springs

    TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE CONTACT HEARD A LOUD NOISE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE COIL SPRING FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 192,000.

    NHTSA complaint 10681329
14. Filed Jan 26, 2015Failure Jan 2, 2015167,000 milesDenver, PAEngine

    SUBJECT:2000 MERCURY SABLE LS. WHEN STARTING VEHICLE WHEN RAINING VEHICLE TENDS TO CHOKE OUT OR MISS AND NOT HAVE ANY POWER. IF ATTEMPTING TO DRIVE VEHICLE WILL STALL OUT. THIS HAS HAPPENED SEVERAL TIMES. SOMEONE MENTIONED TO ME THAT COMPUTER COULD BE GETTING WET OR HOLDING CONDENSATION. THE WARNING ENGINE LIGHT WILL COME ON. IF DRIVEN FOR A DISTANCE AFTER RAIN IS OVER THE NEXT DAY OR SO THE LIGHT WILL GO OFF. IS THIS A PROBLEM WITH THIS PARTICULAR CAR? THE ENGINE WAS TUNED FIVE YEARS AGO WHEN PURCHASED. WHEN THE WEATHER IS DRY OR JUST SNOWING THE CAR IDLES OKAY AND RUNS SMOOTH. *TR

    NHTSA complaint 10678813
15. Filed Nov 28, 2014Failure Nov 6, 201476,204 milesST Peters, MOPower train

    THE TORQUE CONVERTER IN THE TRANSMISSION FAILED. THE VEHICLE STOPPED DEAD IN THE STREET. I WAS ON A SIDE STREET AT THE TIME AND NOT ON THE HIGHWAY. I CALLED 4 TRANSMISSION REPAIR SHOPS IN THE ST. CHARLES, MO AREA FOR PRICING. THEY WERE ALL AWARE OF THIS DEFECT BUT FORD DOES NOT HAVE A RECALL AND WILL NOT OFFER ANY TYPE OF SATISFACTION FOR THE REPAIR. IF I HAD BEEN TRAVELING AT A HIGHER RATE OF SPEED, ON A BUSY STREET OR HIGHWAY, AN ACCIDENT WOULD HAVE OCCURRED. I THINK THIS IS DEFINITELY A SAFETY HAZARD. I DON'T KNOW THAT ANY OTHER CONSUMERS HAVE COMPLAINED BUT A SURVEY OF TRANSMISSION REPAIR SHOPS WOULD SURELY REVEAL THE EXTENT OF THE PROBLEM. *TR

    NHTSA complaint 10661174
16. Filed May 26, 2014Failure May 25, 2014160,000 milesMineral, VAElectrical system, Exterior lighting

    ALL LIGHTS GO OUT WITHOUT WARNING. *TR

    NHTSA complaint 10594131
17. Filed May 16, 2014Failure May 15, 2014146,000 milesChristiansburg, VAEngine, Service brakes, Vehicle speed control

    THIS SABLE HAD THE STUCK THROTTLE PROBLEM RECALL PERFORMED IN OCTOBER 2013. YESTERDAY, A DANGEROUS ACCELERATION CONDITION OCCURRED. WHILE ACCELERATING FROM A STOP LIGHT, THE CAR KEPT ACCELERATING EVEN AFTER TAKING ALL PRESSURE FROM THE ACCELERATOR PEDAL. I ENTERED AN ON RAMP AND ACCELERATED TO JOIN WITH TRAFFIC. EVEN AFTER COMPLETELY REMOVING MY FOOT FROM THE PEDAL THE CAR KEPT ACCELERATING TO OVER 75 MILES AN HOUR. I ATTEMPTED TO BRAKE, BUT HAD TO SHUT OFF THE IGNITION TO PULL TO THE SIDE OF THE ROAD. I RESTARTED THE ENGINE AND IT IMMEDIATELY WENT TO 5500 RPM AND STARTED CUTTING OUT (MISFIRING- I ASSUME WAS CAUSED BY A REV LIMITER). I SHUT THE ENGINE OFF AGAIN. AFTER TWO MORE TRIES STARTING, AND REVVING TO 5500 RPM, IT FINALLY STARTED AND IDLED AT 800 RPM. WHILE CLIMBING A HILL THE ACCELERATOR STUCK AGAIN, BUT AT 3000 RPM. I AGAIN HAD TO SHUT OFF THE ENGINE IN ORDER TO STOP. WHEN I RESTARTED, IT REVVED TO 3000 RPM. I SHUT IT OFF AGAIN AND OPENED THE HOOD. I MANUALLY PULLED ON THE THROTTLE CABLE TO INSURE IT WAS NOT APPLYING PRESSURE. I THEN STARTED THE ENGINE AND IT IDLED AT 800 RPM. THE RECALL WAS PERFORMED IN OCTOBER 2013I HAVE THE SABLE AT A DEALER AT PRESENT TO REPAIR THE THROTTLE PROBLEM. AT NO TIME WAS CRUISE CONTROL ENGAGED. HAD MY WIFE BEEN DRIVING, I'M NOT SURE SHE WOULD NOT HAVE HAD AN ACCIDENT. TURNING OFF THE IGNITION WAS THE ONLY WAY TO PREVENT ENGINE DAMAGE AND SLOW THE CAR TO AVOID A HIGH SPEED ACCIDENT. I JUST RECEIVED A CALL FROM THE DEALER. THE RECALL (AT A DIFFERENT DEALER) WAS PERFORMED INCORRECTLY. THE CLIP WAS INSTALLED INCORRECTLY ACCORDING TO THE DEALER WHO NOW INSTALLED AND COMPLETED THE RECALL CORRECTLY! *TR

    NHTSA complaint 10588947
18. Filed Nov 20, 2013Failure Sep 12, 201318,963 milesFort Myers, FLFuel system, Gasoline, Power train, Vehicle speed control

    EXITED FROM THE HIGHWAY TO REFUEL. UPON FUELING WE INTENDED TO CONTINUE OUR TRIP AS PLANNED. CAR STOPPED AT LIGHT BEGAN TO ACCELERATE FOR 5-10 FEET. ENGINE MADE A REVVING SOUND AND ALL POWER WAS LOST. ALL FUELS LOOK GOOD AND THIS CAR HAS LESS THAN 20,000 MILES TOTAL BECAUSE IT WAS USED SPARINGLY BY PREVIOUS OWNER. NO LIGHTS OR INDICATION GAVE WARNING THAT TRANSMISSION WOULD LOSE POWER. WE ARE NOW SEEING ONLINE THAT THIS IS AN ISSUE. I HAD PREVIOUSLY CALLED DEALER BUT KEPT GETTING HUNG UP ON. I AM A WIDOW WITH CHILDREN AND DO NOT HAVE THE MONEY TO JUST TOW THE CAR TO BE FIXED AS THIS WAS OUR ONLY TRANSPORTATION WE HAVE BEEN LIMITED ON ACTUALLY TRAVELING TO THE DEALERSHIP SO THEY CAN CHECK RECALL INFORMATION FOR US. *TR

    NHTSA complaint 10553014
19. Filed Sep 5, 2013Failure Jul 15, 2013157,000 milesFlat Rock, MIBrake lights

    TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT THE BRAKE LIGHTS CONTINUOUSLY FAILED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 157,000 AND THE CURRENT MILEAGE WAS 159,000.

    NHTSA complaint 10541986
20. Filed Aug 4, 2013Failure Aug 4, 201362,436 milesRockaway, NJSuspension

    MY MERCURY SABLE 2000, (I AM THE ORIGINAL OWNER), WAS TAKEN IN FOR NEW TIRES AND THE TECHNICIAN REPORTED THE REAR BRAKES WERE LOW AND REPLACED BOTH REAR BRAKE DRUMS AND CYLINDERS. UPON FURTHER INSPECTION HE NOTICED THE SPRING ON THE REAR STRUT DRIVERS SIDE HAD FRACTURED. WE ARE NOT SURE WHEN THIS HAPPENED, ALTHOUGH WE ARE SURE IT DID NOT HAPPEN AT THE GARAGE BECAUSE THERE WAS RUST BETWEEN THE FRACTURE JOINTS. THE SPRING NARROWLY MISSED PUNCTURING THE SIDE WALL OF THE TIRE. I DO REMEMBER FORD HAD A RECALL FOR A SHIELD ON THE FRONT STRUT SPRINGS AND THIS CAR WAS TAKEN TO THE DEALERSHIP FOR THIS REPAIR. I HAVE SEEN MANY REFERENCES ON THIS SITE ABOUT THE DEFECT ON THE REAR STRUTS. WHY HASN'T ANYTHING BEEN DONE ABOUT THIS? I'M AFRAID TO DRIVE THE VEHICLE WITH THE OEM FORD STRUTS FRONT AND REAR. BTW THE GARAGE QUOTED $800.00 TO REPLACE THE REAR STRUTS ONLY. *TR

    NHTSA complaint 10533521