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Metro Link

The complete NHTSA record for Metro Link vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.

Most Metro Link recalls are filed by Metro Worldwide, part of Metro Link.

Owner complaints in the last five years00 on file in all, across 2 models
Recall campaigns10 in five years
Severity indexNoneCrash, fire, injury or death per 100 complaints
Investigations00 service bulletins
By year

Owner complaints and recall campaigns about Metro Link vehicles

Owner complaints filed with NHTSA, 2017 to 2026. 2026 runs through October.

00.250.50.7512017201820192020202120222023202420252026
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Components

Owner complaints by component

Share of all owner complaints on file, by component.

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Source: NHTSA ODI.
Models

The 28SH has the most complaints of any Metro Link model

Every Metro Link model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.

Metro Link models
ModelModel yearsComplaintsSeverity indexRecallsInvestigations
28SH2016 to 20170None20
28WC2016 to 20170None20
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls

Recent campaigns listing a Metro Link product

  • 17V-550 Sep 1, 2017
    In certain configurations, if the bus is fully loaded, the vehicle may exceed the Gross Vehicle Weight Rating (GVWR) and Gross Axle Weight Rating…
    Equipment · 18 vehicles
Source: NHTSA ODI recalls file.