Complaints over time
Complaints about the 2009 Mini Cooper S peaked in 2013, with 28 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2009 Mini Cooper S
Hatchback, gasoline, built in United Kingdom. Owner complaints on file from Jun 9, 2010 to Jun 17, 2024.
Recall campaigns covering this model year3236k vehicles or units across those campaigns
Owner complaints1192.9 times the median 2009 hatchback
Severity index5.02009 hatchbacks average 8.6
First 24 months2Complaints in its first two years
Components
67% of complaints about the 2009 Mini Cooper S name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2009 Mini Cooper S
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-337 | May 11, 2023 | Electronic control module in the driver's side footwell area may short-circuit, due to corrosion from water and road salt | Electrical system | 97,933 | Part replacement |
| 18V-248 | Apr 18, 2018 | Electric auxiliary water pump may fail and cause the circuit board to overheat | Engine and cooling | 47,806 | Part replacement |
| 12V-008 | Jan 11, 2012 | Electric auxiliary water pump that cools the turbocharger has an electronic circuit board that can malfunction and overheat | Engine and cooling | 90,368 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2009 Mini Cooper S
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
119 complaints on file, page 1 of 6.
- Filed Jun 17, 2024Failure May 12, 2023New Hope, ALElectrical system
The contact owns a 2009 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint 11594759 - Filed Jan 24, 2024Failure May 12, 2023Liberty Township, OHElectrical system
The contact owns a 2009 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint 11567466 - Filed Jan 2, 2024Failure Dec 19, 202387,000 milesWashington, PAElectrical system
The contact owns a 2009 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that while her husband was driving at an undisclosed speed, the interior lights and exterior lights were turning bright and dim intermittently. Several unknown warning lights were illuminated. The contact stated that the failure recurred while driving. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 87,000. VIN tool confirms parts not available.
NHTSA complaint 11563000 - Filed Dec 14, 2023Failure Dec 14, 2023Lakewood, COElectrical system
The contact owns a 2009 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint 11560187 - Filed Dec 1, 2023Failure May 12, 2023Naranjito, PRElectrical system
The contact owns a 2009 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint 11557932 - Filed Dec 1, 2023Failure Dec 1, 2023Clatskanie, ORElectrical system
The contact owns a 2009 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint 11557894 - Filed Aug 7, 2023Failure Jan 1, 202359,000 milesCharleston, SCElectrical system
The contact's wife owns a 2009 Mini Cooper S. The contact stated that the turn lights and power windows failed to operate as needed. The contact stated that the red check vehicle warning light was flashing on the instrument panel. The contact discovered NHTSA Campaign Number: 23V337000 (Electrical System) which he linked to the failure. The dealer was notified of the failure and informed him that the vehicle was not included in the recall. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 59,000.
NHTSA complaint 11536862 - Filed Nov 16, 2021Failure May 1, 202179,000 milesNewhall, CAAir bags, Front passenger
The contact owns a 2009 Mini Cooper S. The contact stated that an airbag warning light would intermittently flash on the instrument panel. The contact also stated that the passenger’s side airbag would remain off with or without a passenger seated in the passenger’s side seat. The dealer had been notified of the failure and informed him that there were no recalls on the vehicle. The contact was also informed that there was a 10-year warranty placed on the vehicle for the airbag; however, the 10-year warranty had expired. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 79,000.
NHTSA complaint 11440703 - Filed Sep 17, 2020Failure Jan 17, 202050,000 milesSilver Spring, MDEngine
THERE IS A COOLING SYSTEM FAILURE IN MY CAR THAT HAS CAUSED CYLINDER HEAD ISSUES AND HEAD GASKET ISSUES. EVEN THOUGH MY CAR IS A 2009, IT ONLY HAS ABOUT 53,000 MILES. I PURCHASED THE CAR IN DECEMBER 2019 AND IN JANUARY 2020 THE CAR OVERHEATED WHILE DRIVING AND THEN I NOTICED THE COOLANT WAS LEAKING FROM THE CAR. I REPLACED THE HOSE AND THERMOSTAT. NOW IN AUGUST/SEPTEMBER 2020 THE CAR OVERHEATED AGAIN AND THERE WAS ALSO LEAKING FROM THE COOLANT. I TOOK THE CAR TO THE MECHANIC AND THEY SAID THE ENGINE NEEDS MAJOR REPAIR WORK. I RECENTLY NOTICED RECALLS ON THIS MAKE AND MODEL REGARDING THE ENGINE AND ENGINE COOLING, HOWEVER BASED ON MY EXPERIENCE WITH THIS CAR, I'M THINKING THIS MAY STILL BE AN ISSUE WITH THIS CAR. ADDITIONALLY, I REVIEWED THE CARFAX REPORT FROM THE PREVIOUS OWNERS AND THERE WAS NO INFORMATION ABOUT ANY RESOLVED RECALLS. HOWEVER, I SPOKE WITH THE BMW DEALERSHIP THAT THE CAR HAD WORK DONE AT FROM THE PREVIOUS OWNER AND THEY SAID THE RECALLS IN 2012 (AUXILIARY COOLANT PUMP) AND 2015 (HEAT SHIELD TURBO CHARGER) WERE RESOLVED. I ALSO CONFIRMED THIS WITH ANOTHER MINI COOPER DEALERSHIP. BASED ON THE CARFAX REPORT, THESE RECALLS MAY HAVE NEVER BEEN RESOLVED.
NHTSA complaint 11355550 - Filed Apr 5, 2020Failure Feb 1, 2020Winchester, CAElectrical system, Engine
THE ELECTRIC AUXILIARY WATER PUMP FAILED AND CAUSED THE CIRCUIT BOARD TO OVERHEAT. IF THE CIRCUIT BOARD WERE TO OVERHEAT, IT CAN INCREASE THE RISK OF A FIRE. OTHER OBSERVATION: MISFIRE PRESENT AT SEVERAL CYLINDERS. INTAKE PORTS CARBONIZED.
NHTSA complaint 11320262 - Filed Jan 17, 2020Failure Oct 9, 2019129,987 milesEvansville, INElectrical system
MY MINI IS ONLY AT 133,XXX MILES. AROUND 130,XXX MILES IT STARTED, I GOT OFF WORK AND WAS GOING TO HEAD HOME. I TRIED STARTING IT, IT JUST CRANKED UNTIL I PRESSED THE STOP BUTTON. ABOUT 4 DIFFERENT SERVICE ICONS CAME ACROSS THE SCREEN ( RED CAR SAYING SERVICE, CAR UP ON A LIFT, STEERING WHEEL WITH AN EXCLAMATION POINT, AND A GEAR COG WITH AN EXCLAMATION POINT). DISCONNECTED THE BATTERY FOR 5 MINUTES, HOOKED IT BACK UP AND IT WORKED FINE, OR SO I THOUGHT. IT NOW RUNS ROUGH, AND I HAVE TO DISCONNECT THE BATTERY ABOUT EVERY 5TH-6TH TIME I TRY TO GO ANYWHERE BECAUSE IT WILL JUST DO AS BEFORE AND JUST CRANK. HAVE TAKEN IT TO 3 DIFFERENT SHOPS, ALL SAYING THE ECU IS BAD. I CAN TRY TO HAVE IT REPROGRAMMED FOR $500-$800, HOWEVER IF THEY ARE UNABLE TO REPROGRAM IT, I AM LEFT WITH THE ONLY OPTION OF SPENDING $1,000 FOR A NEE BLANK ECU FROM MINI, WHICH THEN HAS TO BE PROGRAMMED BY MINI FOR ADDITIONAL $$.
NHTSA complaint 11300045 - Filed Jan 7, 2020Failure Dec 25, 199912,500 milesSoledad, CAElectrical system, Seat belts, Seats
WAS PARKED AND WENT TO START IT AND NO WARNING CHIMES SEAT BELT SEAT RADIO AIR BAGS
NHTSA complaint 11297681 - Filed Oct 29, 2019Failure Oct 27, 2019120,000 milesLancaster, PAUnknown or other
MY RADIO AND SOUND SYSTEM STOPPED WORKING. SO MY SAFETY NOISES LIKE MY SEATBELT AND ANY PROBLEMS THAT MAY ARISE DO NOT GIVE ANY SOUND. THE VEHICLE WAS WORKING FINE IN THE MORNING AND THEN IN THE AFTERNOON IT STOPPED WORKING ALL OF A SUDDEN. AND IT WAS OFF AND STATIONARY.
NHTSA complaint 11276996 - Filed Oct 16, 2019Failure Jul 22, 2019119,580 milesLakeville, MNEngine
DAILY ON COLD STARTS, THE CAR MISFIRES AND STALLS 2-20 TIMES BEFORE IT STARTS. THIS HAS JUST STARTED HAPPENING IN THE PAST 3 MONTHS.
NHTSA complaint 11269051 - Filed Aug 8, 2019Failure Feb 2, 201935,000 milesDelray Beach, FLAir bags
PASSENGER SIDE AIRBAG SENSOR. LIGHT DOES NOT GO OFF. DEALER ADVISES THIS IS A KNOWN PROBLEM AND THEY EXTENDED WARRANTY ON IT FOR 10 YRS BUT DID NOT RECALL EVEN THOUGH THEY KNOW IT'S A DEFECT. WE PURCHASED OUR 2009 MINI IN OCT 2008 SO NOT COVERED BY THEIR EXTENSION. SHOULDN'T IT BE SINCE THEY ACKNOWLEDGE PROBLEM?
NHTSA complaint 11242477 - Filed Jun 18, 2019Failure Jun 5, 201995,200 milesHolland, MIEngine, Fuel/propulsion system, Power train
VEHICLE WAS IN MOTION AT 55-60 MPH. VEHICLE CUT OFF AND WOULD NOT START OR TURNOVER. 15 MINUTES OF REST AND CAR WAS STARTED AND RPMS WERE FLUTTERING. MINI COOPER OF GRAND RAPIDS STATED THE TIMING CHAIN WAS "MOST LIKELY" "OUT". THEY ALSO STATED NO GOODWILL ASSISTANCE COULD BE PROVIDED WHILE ACKNOWLEDGING THE WINDOW, FOR A PREVIOUS LAWSUIT INVOLVING THEE 2009 MINI COOPER S, WAS CLOSED AND THE DEFECTIVE TENSIONER AND GUIDE RAILS (TO INCLUDE ENGINE DESIGN) WERE STILL IN MY MINI COOPER. CAR HAS STARTED ONCE SINCE BUT WILL NOT STAY RUNNING. OTHER CASES OF FUEL PUMPS FAILING ON SAID MODEL WERE ACKNOWLEDGED BUT "NO RECALLS HAVE BEEN ISSUED" SAID MINI, THUS NOT WARRANTING ANY REPAIR OR CONCERN FOR MY FAILED MINI. REPAIR ESTIMATE WAS 3,985$. AFTER MENTIONING THE PREVIOUS LAWSUIT DURING 2015, A 'RANDOM' DISCOUNT WAS ANNOUNCED OF 10-15% TO BRING SAID TOTAL TO EST. 2,900$. MY 2009 MINI COOPER S HAS HAD IDLE AND RPM ISSUES/FLUCTUATIONS FOR A COUPLE MONTHS AFTER PREVIOUS OWNER HAD JUST REPLACED THE TIMING CHAIN ASSEMBLY IN JANUARY OF 2019 WITH GENUINE MINI REPLACEMENT PARTS (FACTORY PARTS CAUSING THE SAME FACTORY DEFECT)
NHTSA complaint 11221055 - Filed May 7, 2019Failure Apr 26, 201940,000 milesLOS Angeles, CAAir bags
AT 40K MILES ON A 2009 MINI COOPER S (R56); SRS AIRBAG AND SEATBELT WARNING LIGHTS APPEAR ON LCD SCREEN / SPEEDOMETER, TACHOMETER AND ROOF; LCD WARNING READS "FAULT IN PASSENGER-RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER OR BELT-FORCE LIMITER..." WARNING LIGHTS ILLUMINATE AT STARTUP AND REMAIN PERMANENTLY ON WHILE AT IDLE AND DURING DRIVE, AS WELL AS ALL OTHER FUNCTIONS AND CONDITIONS UNTIL SHUT OFF. TECHNICIAN SCANNED AND RETRIEVED FAULT CODE 93C3 ("SEAT OCCUPANCY DETECTOR, PASSENGER") AND ESTIMATED A COST OF $1,950 TO REPLACE ENTIRE SEAT CUSHION, BY A SPECIAL ORDER FROM THE FACTORY, WHICH HAS THE OCCUPANCY DETECTOR BUILT INTO THE LINING. THE COMPONENT WAS NOT REPLACED. UPON INVESTIGATION ONLINE, THERE EXIST THOUSANDS OF OTHER COMPLAINTS TO THE NHTSA FOR THE EXACT SAME ISSUE FOR THIS CHASIS MODEL; IT IS EVIDENT THAT THIS IS A FUALTY SAFETY COMPONENT THAT NEEDS TO BE RECALLED BY THE MANUFACTURER. I URGE THE NHTSA TO PRESS EVEN HARDER ON THIS MATTER BEFORE ANY SERIOUS INJURIES OR DEATHS OCCUR AS A RESULT OF EITHER NEGLIGENCE ON THE MANUFACTURER'S BEHALF, OR FOR A LACK OF RESPONSE BY THE NHTSA, OR WORSE: BOTH. THIS IS A MAJOR SAFETY RISK, IT IS A SERIOUS LIABILITY CONCERN, AND I FEAR FOR THE SAFETY OF MY PASSENGERS. I HOPE TO BE CONTACTED AS SOON AS POSSIBLE TO DISCUSS FURTHER.
NHTSA complaint 11206143 - Filed Dec 19, 2018Failure Dec 18, 2018147,000 milesCupertino, CAFuel/propulsion system
WHILE DRIVING A 2009 MINI COOPER S AT OVER 35 MILES PER HOUR THE ENGINE LOST POWER AND WOULD NOT RESTART. MECHANIC DIAGNOSED IT AS A HIGH PRESSURE FUEL INJECTOR FAILURE AND MINI REFUSED TO ACT IN GOOD FAITH AND REPLACE THE PRODUCT DESPITE ISSUING AN EXTENDED WARRANTY ON THAT SPECIFIC COMPONENT IN A SAFETY BULLETIN.
NHTSA complaint 11162452 - Filed Sep 10, 2018Failure Sep 10, 2018Ayer, MAEngine
AUXILIARY WATER PUMP FAILURE. SAME ISSUE WITH OTHER IDENTICAL CARS WITH A RECALL BUT THIS ONE IS NOT LISTED. RECALL NUMBER FOR THIS IS 18V248000. THE SAME ISSUE IS HAPPENING WITH MY CAR BUT MINI SAYS IT ISN'T LISTED.
NHTSA complaint 11128402 - Filed Jul 20, 2018Failure May 29, 201855,000 milesNEW Haven, CTElectrical system, Electronic stability control (esc), Engine
MY 2009 MINI COOPER S MADE RATTLE NOISE AND THE WHOLE TIMING CHAIN GOT REPLACED PLUS THE THERMOSTAT HOUSE AND WATER PUMP! THE ENGINE LIGHT STILL KEEPS ON AFTER TROUBLE-SHOOTING BY MY MECHANICS, WHICH MIGHT BE THE COMPUTER ISSUE WHICH HAS TO BE FIGURED OUT SOON! THE TIMING CHAIN ISSUE SHOULD BE UNDER FULLY-COVERED BY MANUFACTURER SINCE TOO MANY MINI COOPER OWNER HAVE THE SAME PROBLEM AND PAID THOUSAND OF DOLLARS TO FIX IT! MY MINI IS ONLY ABOUT 55K MILES AND ALREADY HAS TIMING CHAIN ISSUE!
NHTSA complaint 11112588
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- PE11036 Preliminary evaluation, Engine and cooling
Engine compartment fire
Opened Oct 11, 2011, closed Jun 11, 2012 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins
115 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- M610607 Oct 25, 2023 · Service Bulletin/Repair Instructions
MINI electrical systems have continued to develop over the past few years. As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have various causes, most of which are … - M360119 Dec 1, 2021 · Service Bulletin/Repair Instructions
New RDC wheel electronics will be introduced with future generation MINI models. The new wheel electronics are identified as Huf Generation 5. These new wheel electronics will need to be programmed using the new tool when replaced or when depressurized (0 p… - M011116 Aug 1, 2020 · Service Bulletin/Repair Instructions
OC3 SEAT OCCUPANCY MAT - LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES: Component-Specific Limited Warranty Extension For the above-referenced vehicles, MINI USA, a division of BMW of North America, LLC (MINI USA) is extending the limited warranty fo… - M010419 Jan 1, 2020 · Service Bulletin/Repair Instructions
CLASS ACTION SETTLEMENT: N14 HIGH-PRESSURE FUEL PUMP (HDP) SERVICE BENEFIT CLASS VEHICLES: The MINI vehicle may experience a sudden engine operational failure reduced or loss of power while driving and the malfunction indicator lamp (MIL) may be illuminated… - M640108 Jul 12, 2019 · Service Bulletin/Repair Instructions
Air Conditioning System Leak Testing. The customer complains of poor or no air conditioning cooling. After further diagnosis, the system is found to be low or empty of a refrigerant charge, but when using an electronic leak detector, no leak can be found. … - M510912 Jul 12, 2019 · Service Bulletin/Repair Instructions
Service Action: Checking or Replacing the Door Sill Trim Strips. The door sill trim strips are deformed and/or peeling up at the corners. CAUSE: Insufficient surface preparation of the door sill. - M120210 Jul 12, 2019 · Service Bulletin/Repair Instructions
"Cooper S with N14: Diagnosis for Misfire Faults. The Service Engine Soon (MIL) lamp is illuminated and/or the customer complains that the engine runs rough (engine cold or warm) with any of the following misfire faults stored in the DME: * 2771, 2772, 2773… - M011116 Jan 1, 2019 · Service Bulletin/Repair Instructions
OC3 SEAT OCCUPANCY MAT: LIMITED WARRANTY EXTENSION TO 10 YEARS/120. - M230108 Nov 1, 2018 · Service Bulletin/Repair Instructions
"MANUAL TRANSMISSION - STIFF DIAGONAL GEARSHIFT LEVER MOVEMENT. The customer may complain of a ""stiff diagonal shift"" (e.g., N-R, R-N, 2-3/3-2 or 4-5/5-4). Also, in some cases, gears cannot be selected, or the selector gear does not go into the neutral po… - M120210 Sep 1, 2013 · Service Bulletin/Repair Instructions
"The Service Engine Soon (MIL) lamp is illuminated and/or the customer complains that the engine runs rough (engine cold or warm) with any of the following misfire faults stored in the DME: * 2771, 2772, 2773, 2775, 2776, 2777, 2779, 277A, 277B, 277D, 277E,… - M840114 May 1, 2016 · Service Bulletin/Repair Instructions
Bluetooth Connection Failures This Service Information bulletin supersedes SI M84 01 14 dated February 2016.. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Ca… - M630116 May 1, 2016 · Service Bulletin/Repair Instructions
Delay in Automatic Driving Light Switching on/off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes. Shut-off period varies based on detected situation. This is normal operational b… - M840114 Feb 1, 2016 · Service Bulletin/Repair Instructions
This Service Information bulletin supersedes SI M84 01 14 dated November 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: z Apple iPhones z Samsung S6 and the S6 Edge. Connectivity failure exa… - M011116 Jan 1, 2017 · Service Bulletin/Repair Instructions
?OC3 SEAT OCCUPANCY MAT: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES. This Service Information bulletin supersedes SI 01 11 16 dated December 2016. - M170612 Dec 1, 2012 · Service Bulletin/Repair Instructions
"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. … - M120210 Dec 1, 2012 · Service Bulletin/Repair Instructions
"Cooper S with N14: Diagnosis for Misfire Faults. The Service Engine Soon (MIL) lamp is illuminated and/or the customer complains that the engine runs rough (engine cold or warm) with any of the following misfire faults stored in the DME: ??2771, 2772, 2773… - M650512 Oct 1, 2012 · Service Bulletin/Repair Instructions
?SUBJECT DWA (Anti-theft Alarm System): False Alarm Is Triggered Intermittently. When the vehicle is parked and locked (DWA active), the alarm system is triggered intermittently. One or more of the following conditions may trigger the alarm system: Sun roof… - M610607 Oct 1, 2012 · Service Bulletin/Repair Instructions
"Discharged Battery: Energy Diagnosis Must Be Performed. MINI electrical systems and advancements in vehicle technology have resulted in an increased demand on the vehicle battery. This SI will help the dealer handle ""discharged battery"" complaints. A dis… - M170712 Oct 1, 2012 · Service Bulletin/Repair Instructions
"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. … - M170612 Oct 1, 2012 · Service Bulletin/Repair Instructions
"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. … - M110612 Oct 1, 2012 · Service Bulletin/Repair Instructions
During Engine Oil Service a Small O-Ring Is Found in the Oil Filter Housing. No customer complaint has been received. During the scheduled engine oil service, the technician notices a black rubber o-ring lying on the bottom of the engine oil filter housing.… - M520213 Oct 1, 2013 · Service Bulletin/Repair Instructions
Squeaking Noise from Front Seat. A noise may be heard from the front driver's seat back when the customer applies sideways pressure during cornering. CAUSE Surface corrosion on the metal seat back frame can make a squeaking noise when rubbing against the fo… - M510613 Oct 1, 2013 · Service Bulletin/Repair Instructions
Bonnet Lock Difficult to Open or Close. The bonnet lock fails to operate correctly and is difficult to open or close. CAUSE Corrosion in the bonnet lock assembly - M330112 Oct 1, 2013 · Service Bulletin/Repair Instructions
Adjusting Rear Camber. Rear camber cannot be adjusted properly. CAUSE Repair instructions not followed properly - M110513 Oct 1, 2013 · Service Bulletin/Repair Instructions
Service Action: N14 Engine Retrofit Turbocharger Engine Oil Supply Line Heat Shield. After switching off the engine, the heat radiating from the turbocharger may cause the engine oil to solidify in the oil supply line to the turbocharger. This can lead to a… - M840213 Aug 1, 2013 · Service Bulletin/Repair Instructions
Incorrect Customer Relations Telephone Number Is Saved in the Vehicle. The customer is not connected to MINI Customer Relations after dialing the number displayed in the vehicle Kombi or radio. CAUSE During the Pre-Delivery Inspection (PDI), the incorrect t… - M130113 Aug 1, 2013 · Service Bulletin/Repair Instructions
"N14 and N18 Engine: High-pressure Pump Repair Instruction. INFORMATION The current version of ISTA/D Repair Instruction 13 51 017, ""Removing and installing or replacing high-pressure pump (N14, N18)"" has a procedure error. The current version of the Repa… - M120313 Aug 1, 2013 · Service Bulletin/Repair Instructions
?N18 Engine: FC 2BF2 Rail Pressure Sensor Is Stored in DME Fault Memory. The customer states that the Service Engine Soon lamp is illuminated and the following fault is stored in the DME: FC 2BF2 Rail pressure sensor, workspace: pressure too high CAUSE A DM… - M540513 Nov 1, 2013 · Service Bulletin/Repair Instructions
"Service Action: Convertible Top Does Not Close. During the closing process, it is possible that the convertible top locating pin on the right side is not correctly positioned in the landing plate at the top of the A-pillar (passenger's side). AFFECTED VEHI… - M120113 Nov 1, 2013 · Service Bulletin/Repair Instructions
N16 Engine: FC 2D9B Knock Sensor, Signal Is Stored in the DME. Certain areas of the US experience extremely cold climate conditions during the winter months, which can cause the Service Engine Soon lamp to illuminate while the engine temperature is increasi… - M110413 Nov 1, 2013 · Service Bulletin/Repair Instructions
Service Action: N14 Engine Check Timing Chain Tensioner and Timing Chain. The timing chain tensioner applies pre-tension to the timing chain guide rail mechanism. In some cases, the tensioner spring force may be too low. Depending on the severity of the wea… - M210113 Mar 1, 2013 · Service Bulletin/Repair Instructions
Clutch Is Slipping or Grabbing. The customer states that the clutch is slipping or grabbing. - M650512 Jun 1, 2013 · Service Bulletin/Repair Instructions
"DWA (Anti-theft Alarm System): False Alarm Is Triggered Intermittently. INFORMATION Parts replacement will not solve the problem if one or more of the conditions described in the situation above caused the alarm to trigger. The sensitivity of the interior … - M340213 Jul 1, 2013 · Service Bulletin/Repair Instructions
Clicking Noise from Front Axle Brakes. - M610607 May 1, 2013 · Service Bulletin/Repair Instructions
"Discharged Battery: Energy Diagnosis Must Be Performed. MINI electrical systems and advancements in vehicle technology have resulted in an increased demand on the vehicle battery. This SI will help the dealer handle ""discharged battery"" complaints. A dis… - M110309 May 1, 2013 · Service Bulletin/Repair Instructions
Whistling Noise from the Water Pump Area. A whistling or squealing noise is heard from the engine at idle and/or at higher engine speeds. CAUSE 1. Noise is caused by the water pump. 2. Noise is caused by the friction wheel of the belt tensioner. - M640113 Apr 1, 2013 · Service Bulletin/Repair Instructions
Red or Blue Cap Missing from Temperature Control Wheel. The customer states the red or blue cap is missing from the temperature control wheel of the heat and air conditioning control panel. - M540113 Apr 1, 2013 · Service Bulletin/Repair Instructions
"White Wear Marks on Canvas Top. Wear marks appear on the convertible top on the left and/or right side C-pillar areas. A For vehicles produced to December 12, 2011 1. Replace the defective canvas convertible top. Refer to ISTA Repair Instruction 54 34 120,… - M360113 Apr 1, 2013 · Service Bulletin/Repair Instructions
"MINI GP: Choice of Tire Option Agreement and Alternate Tire Retrofit. The Kumho 215/40 R17 Ecsta V700 sport tire performance optimization results in vehicle operation limitations, specifically when operated in cold climates or on wet, slushy or snow-covere… - M110113 Apr 1, 2013 · Service Bulletin/Repair Instructions
Service Action: Replace the Coolant Pump. Coolant is leaking from the coolant pump. CAUSE The coolant pump may develop cracks in the plastic housing. These cracks may result in a coolant leak. - M110112 Apr 1, 2013 · Service Bulletin/Repair Instructions
Engine Oil Leak. The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pump volume con… - M120113 Feb 1, 2013 · Service Bulletin/Repair Instructions
"N16 Engine: FC 2D9B Knock Sensor, Signal Is Stored in the DME. Certain areas of the US experience extremely cold climate conditions during the winter months, which can cause the Service Engine Soon lamp to illuminate while the engine temperature is increas… - M070114 Oct 1, 2014 · Service Bulletin/Repair Instructions
ISTA Premium Repair Instructions. INFORMATION ISPI NEXT ISTA 3.45 introduces a new concept for displaying repair instructions. The new repair instructions have the following advantages compared to the old style: z All instructions (preliminary and follow-up… - M340113 Jan 1, 2013 · Service Bulletin/Repair Instructions
Erroneous "Service due" Message Though Brake Lining Thickness Sufficient. The CBS data calculated for the remaining distance of the front and/or rear brake pads does not agree with the actual brake pad thickness. The yellow brake lining service due indicato… - M170712 Jan 1, 2013 · Service Bulletin/Repair Instructions
Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. T… - M840114 Nov 1, 2014 · Service Bulletin/Repair Instructions
iPhone: Connection Failures with iOS 7. There are various connectivity failures with the iPhone using iOS 7. Some examples are listed below: z Call disconnection z Contact List incomplete z General connection failures Apple software iOS 7 and its variants - M110414 Nov 1, 2014 · Service Bulletin/Repair Instructions
N16 Engine: Oil Leak from Cylinder Head Sealing Plug. An oil leak can develop at a sealing plug located in the cylinder head, just below the vacuum pump. The sealing plug was not tightened sufficiently during production. - M110414 Aug 1, 2014 · Service Bulletin/Repair Instructions
N16 Engine: Oil Leak from Cylinder Head Sealing Plug. An oil leak can develop at a sealing plug located in the cylinder head, just below the vacuum pump. CAUSE The sealing plug was not tightened sufficiently during production. - M640114 May 1, 2014 · Service Bulletin/Repair Instructions
Automatic Deactivation of Recirculation Mode. The customer states the recirculation display goes out, even though the recirculation button was switched on. CAUSE The automatic recirculation air deactivation feature was introduced in July 2012. Note: If the … - M340113 May 1, 2014 · Service Bulletin/Repair Instructions
Erroneous "Service due" Message Although Brake Lining Thickness is Above Minimum Specification. The yellow "Service Due" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4.2mm (above the thickness at whic… - M120114 May 1, 2014 · Service Bulletin/Repair Instructions
N16: Fault 274D Mixture Adaptation Is Stored in the DME. Certain low speed, light-load driving conditions at lower outside temperatures could cause the Service Engine Soon lamp (MIL) to illuminate. The following fault would be stored in the DME: Fault 274D:… - M110112 Apr 1, 2014 · Service Bulletin/Repair Instructions
N16 and N18 Engine Oil Leak. The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pum… - M640110 Jun 1, 2014 · Service Bulletin/Repair Instructions
?SI M64 01 10 Heating and Air Conditioning June 2014 Technical Service SUBJECT Howling/Rough Running Noise when the A/C Compressor is Engaged. The air conditioning compressor is excessively loud/running rough when the air conditioning system is switched on… - M840214 Dec 1, 2014 · Service Bulletin/Repair Instructions
Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionali… - M650414 Dec 1, 2014 · Service Bulletin/Repair Instructions
Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1, th… - M210114 Dec 1, 2014 · Service Bulletin/Repair Instructions
Dual Mass Flywheel: Diagnosis and Inspection. INFORMATION The following three criteria must to be checked, evaluated and the resulting findings documented on the repair order prior to replacing a dual-mass flywheel as defective: 1. Total rotational angle at… - M640114 Sep 1, 2014 · Service Bulletin/Repair Instructions
Automatic Deactivation of Recirculation Mode. The customer states the recirculation display goes out, even though the recirculation button was switched on. CAUSE The automatic recirculation air deactivation feature was introduced in July 2012. Note: If the … - M130114 Jan 1, 2014 · Service Bulletin/Repair Instructions
"N14 and N18 Engine: High-pressure Pump Repair Instruction. INFORMATION The current version of ISTA/D Repair Instruction 13 51 017, ""Removing and installing or replacing high-pressure pump (N14, N18)"" has a procedure error. The current version of the Repa… - M120114 Jan 1, 2014 · Service Bulletin/Repair Instructions
N16: Fault 274D Mixture Adaptation Is Stored in the DME. Certain low speed, light-load driving conditions at lower outside temperatures could cause the Service Engine Soon lamp (MIL) to illuminate. The following fault would be stored in the DME: ??Fault 274… - M110413 Jan 1, 2014 · Service Bulletin/Repair Instructions
Service Action: N14 Engine Check Timing Chain Tensioner and Timing Chain. The timing chain tensioner applies pre-tension to the timing chain guide rail mechanism. In some cases, the tensioner spring force may be too low. Depending on the severity of the wea…
Source: NHTSA manufacturer communications files.