Complaints over time
Complaints about the 2011 Mini Cooper S peaked in 2017, with 5 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2011 Mini Cooper S
Hatchback, gasoline, built in United Kingdom. Owner complaints on file from Apr 11, 2012 to Jul 24, 2025.
Recall campaigns covering this model year3236k vehicles or units across those campaigns
Owner complaints31Close to the median 2011 hatchback
Severity index16.12011 hatchbacks average 7.5
First 24 months1Complaints in its first two years
Components
55% of complaints about the 2011 Mini Cooper S name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2011 Mini Cooper S
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-337 | May 11, 2023 | Electronic control module in the driver's side footwell area may short-circuit, due to corrosion from water and road salt | Electrical system | 97,933 | Part replacement |
| 18V-248 | Apr 18, 2018 | Electric auxiliary water pump may fail and cause the circuit board to overheat | Engine and cooling | 47,806 | Part replacement |
| 12V-008 | Jan 11, 2012 | Electric auxiliary water pump that cools the turbocharger has an electronic circuit board that can malfunction and overheat | Engine and cooling | 90,368 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2011 Mini Cooper S
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
31 complaints on file, page 1 of 2.
- Filed Jul 24, 2025Failure Jul 7, 2025Camas, WAElectrical system, Exterior lighting, Unknown or other
Failure of the Footwell Module failed due to corrosion by water intrusion as diagnosed by Mini Dealership. Windows, Turn signals and lights were inoperable as a result of failure. This matched the situation outlined in your recall notice Part 573 Safety Recall Report 23V-337. Car matched the model/years affected/listed in recall. However, Mini Dealer informed me my VIN was not listed in their recall. Subsequent research indicated that NHTSA/Mini limited the recall to cars purchased cars sold or registered in specific states (not part of the Safety recall report). Ref NEF-107DM dated 5/19/2023. I drove car in those states but did not buy or register the vehicle in them. I encourage you to have Mini extend it's recall/warranty to all vehicles which exhibit the safety failure.
NHTSA complaint 11675944 - Filed Mar 20, 2025Failure Mar 10, 202577,800 milesFountain Valley, CAElectrical system
The contact owns a 2011 Mini Cooper S. The contact recently replaced the 12-Volt battery; however, while attempting to roll down the windows, the windows failed to respond as needed. The contact stated that the running lights and fog lights were inoperable. The contact stated that the battery was replaced at a tire and battery shop. The contact drove the vehicle back to the shop and was informed that the vehicle could not be repaired. The contact had researched online and related the vehicle failure to NHTSA Campaign Number: 23V337000 (Electrical System). The contact called the manufacturer and was informed that the VIN was not included in the recall. The contact was referred by the manufacturer to contact the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 77,800.
NHTSA complaint 11649526 - Filed Mar 20, 2025Failure Mar 19, 2025Fountain valley, CAElectrical system, Unknown or other
My mini after the shop installed a new battery, the power windows don't work( can not roll up or down) as well as the lightning. I saw there is a recall for the footwell module for model 2007-2014 but when I call Mini, the agent told me that my car is not covered. This is a very expensive and important part to replace so please help me the best that you can. Thanks
NHTSA complaint 11649399 - Filed Jan 7, 2025Failure Jan 1, 2025Plantsville, CTElectrical system, Engine
Car stalls while driving and will not start again. No codes thrown. Found relay K96 on Junction Box Electronics module to have cracked through-hole solder joints resulting in bad continuity. Relay K96 supplies power to the low pressure fuel pump in the tank, thus with bad continuity, the pump gets no power. Relay K96 P/N is NEC Philippines P/N EP2F-B3G1ST. This issue has happened to many other people with the same car that I know. I suspect heat cycles over time stressed and fatigued the solder joints, causing the joint to crack. Overall the circuit board layout needs a heat sink for the relay to alleviate the heat produced from operation. I am IPC certified and work with aircraft engine electronics regularly and have seen similar issues.
NHTSA complaint 11634691 - Filed Nov 25, 2024Failure Nov 22, 2024Anderson, INElectrical system
The car was on BMW-MINI recall list and after I made a complaint of non-compliance with the recall, BMW removed my particular vehicle from the recall list without remedying the problem.
NHTSA complaint 11627182 - Filed Aug 22, 2024Failure Jan 22, 202496,000 milesBenbrook, TXElectrical system
The contact owns a 2011 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several warning lights were illuminated erroneously. Additionally, the door locks were locking and unlocking independently. The contact also stated that the sunroof was opening or closing without driver and passenger input. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 96,000. Parts distribution disconnect.
NHTSA complaint 11610220 - Filed Jan 4, 2024Failure Jan 4, 2024Merritt Island, FLElectrical system
The contact owns a 2011 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contacts daughter called the dealer but could not identify which dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint 11563595 - Filed Oct 31, 2023Failure Oct 15, 2023Springfield, VAElectrical system
The contact owns a 2011 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electric System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint 11552922 - Filed Aug 30, 2023Failure May 13, 2023Portland, MEElectrical system
The contact owns a 2011 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint 11541690 - Filed Jul 31, 2023Failure Jul 24, 2023135,000 milesClio, MIElectrical system
The contact owns a 2011 Mini Cooper S. The contact stated that while driving at an undisclosed speed, the contact was informed that the left turn signal light was inoperable. The vehicle was taken to a local Pep Boys, where the left turn signal light bulb was replaced twice; however, the failure recurred 30 minutes later each time. Additionally, the contact stated that the brake lights were inoperable. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000. VIN tool confirms parts not available.
NHTSA complaint 11535499 - Filed Mar 30, 2023Failure Mar 2, 2023Coral Gables, FLAir bags
All air bags lights are on. Indicates airbags are deactivated.
NHTSA complaint 11514570 - Filed Jul 26, 2021Failure Jul 26, 2021Austin, TXEngine and engine cooling
The contact owns a 2011 Mini Cooper S. The contact received a recall notification for NHTSA Campaign Number: 18V248000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint 11426543 - Filed May 14, 2021Failure May 11, 2021100,472 milesRedding, CAElectrical system
ON 05/06/2021, I PURCHASED A USED 2011 MINI COOPER S TURBO. TWO DAYS LATER, I WENT TO START THE CAR, AND IMMEDIATELY SMELLED SOMETHING ELECTRICAL BURNING. WHEN I LIFTED UP HOOD, I COULD SEE SMOKE COMING FROM INSIDE THE ENGINE. I IMMEDIATELY UNHOOKED THE TWO BATTERY CABLES. I CALLED THE CAR LOT THAT I PURCHASED THE VEHICLE, AND WAS TOLD THAT THAT YEAR MINI HAD ISSUES WITH A COMPUTER BOARD OVERHEATING PAND SOMETIMES EVEN STARTING FIRES EVEN WHEN THE CAR ISN'T RUNNING. I HAVE A MEHANIC SCHEDULED FOR MONDAY TO REPAIR THE CAR.
NHTSA complaint 11416640 - Filed Dec 6, 2019Failure Dec 6, 201980,000 milesMetuchen, NJFront passenger, Occupant classification, Air bags
THE PASSENGER AIRBAG WARNING LIGHT INDICATING THE PASSENGER SIDE AIRBAG IS DISABLED EVEN IF PASSENGER IS SEATED. OUR MECHANIC TELLS US THE ON-BOARD COMPUTER SYSTEM NO LONGER RECOGNIZES THE PASSENGER FRONT AIRBAG SENSOR. CONSEQUENTIALLY, THE AIRBAGS ARE BEING DISABLED ON BOTH PASSENGER AND DRIVER SIDE OF THE CAR.
NHTSA complaint 11287524 - Filed Aug 19, 2018Failure May 1, 201660,000 milesWeston, FLElectrical system, EngineFire1 injured
I OWNED A 2011 MINI COOPER S ("MINI") VEHICLE THAT CAUSED A FIRE AND INJURIES AT OUR HOME. THE FIRE WAS DISCOVERED WHILE THE MINI WAS PARKED IN OUR GARAGE WITH THE IGNITION OFF. THE FIRE DESTROYED OUR RESIDENCE, PERSONAL PROPERTY AND TWO VEHICLES, INCLUDING THE AFOREMENTIONED MINI. FIRE AUTHORITIES DETERMINED THAT THE FIRE ORIGINATED IN THE MINI'S ENGINE COMPARTMENT AND A SUBSEQUENT INVESTIGATION YIELDED THAT THE CAUSE OF THE FIRE WAS AN ELECTRICAL FAILURE TO AN ELECTRICAL CONNECTION FOR THE CIRCUIT BOARD ON THE AUXILIARY WATER PUMP. THE FAILURE IGNITED NEARBY COMBUSTIBLES IN THE ENGINE COMPARTMENT. THE FAILURE WAS DETERMINED TO BE CONSISTENT WITH THAT DESCRIBED IN NHTSA SAFETY RECALL CAMPAIGN 12V-008, WHICH AFFECTED 88,911 BMW VEHICLES. IT IS UNKNOWN WHY OUR MINI WAS NOT RECALLED AND OR INCLUDED IN THAT CAMPAIGN. BMW MANUFACTURES MINIS, AS WELL AS OTHER VEHICLES, AND IT HAS BEEN THE SUBJECT OF SEVERAL RECENT NATIONAL MEDIA REPORTS INVOLVING NUMEROUS "UNEXPLAINED" VEHICLE FIRES FOR WHICH THEY HAVE NOT ACCEPTED RESPONSIBILITY OR PROVIDED PLAUSIBLE EXPLANATIONS FOR. TO DATE, BMW HAS FAILED TO DO EITHER OF THE LATTER WITH REGARDS TO OUR FIRE. THIS COMPLAINT IS BEING FILED FOR THE PURPOSE OF ENABLING THE NHTSA TO THOROUGHLY INVESTIGATE THIS MATTER IN THE INTEREST OF PUBLIC SAFETY AND IN SUPPORT OF ITS MISSION OF SAVING LIVES AND PREVENTING ADDITIONAL INJURIES.
NHTSA complaint 11120962 - Filed Jul 3, 2018Failure Jun 26, 201885,000 milesNEW Rochelle, NYEngine
TL* THE CONTACT OWNS A 2011 MINI COOPER S. THE CONTACT STATED THAT THE VEHICLE OVERHEATED WHILE DRIVING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (RAY CATENA MINI OF WESTCHESTER, 9543 TARRYTOWN RD, WHITE PLAINS, NY 10607) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 85,000.
NHTSA complaint 11105312 - Filed Feb 1, 2018Failure Oct 23, 201780,000 milesSmithfield, NCEngine
THE ENGINE LIGHT KEPT COMING ON AND THE FAN KEPT RUNNING EVEN AFTER CAR HAS BEEN TURNED OFF. THE GADGE WOULD READ COLD THAT HOT. TOOK IT TO MECHANIC, THE MECHANIC CLAIMED IT WAS A SAFETY MECHANISM TO KEEP CAR FROM OVER HEATING, HAD THE CAR FOR 4 WEEK AND THE CAR JUST SHUT OFF SHOWING THE SAME ISSUE. THE THERMOSTAT WAS NOT CORRECT ALSO. THIS WAS CITY IN MOTION AND STATIONARY, ONCE IT COOLED OFF IT WOULD START FINE, BUT THEN JUST CUT OFF, EACH TIME IT STOP I JUST HAD IT TOWED WHICH WAS 3 TIMES RATHER THAN DRIVING IT , I JUST DID NOT TRUST THE VEHICLE
NHTSA complaint 11066454 - Filed Nov 7, 2017Failure Aug 10, 201741,000 milesMissouri City, TXElectrical system, EngineFire1 injured
MY MINI COOPER WAS PARKED IN MY GARAGE FOR OVER TWO WEEKS. ON AUGUST 10, 2017 I MOVED IT OUT OF THE GARAGE TO GET TO SOME THINGS IN MY GARAGE. WHEN I BACKED IT BACK IN, I HEARD A POP AND WITHIN MINUTES I SAW SMOKE COMING FROM THE HOOD. WHEN WE WERE ABLE TO OPEN THE HOOD THE ENGINE WAS ON FIRE. WE HAD TO CALL 911 AND THEY TOLD US WE COULD NOT LEAVE THE CAR IN THE GARAGE BECAUSE OF THE FIRE INCIDENT. WE HAD TO FIGURE OUT HOW TO GET THE CAR INTO NEUTRAL SO THAT WE COULD MOVE IT OUT OF THE GARAGE WITHOUT STARTING THE CAR. ONCE PARKED ON THE DRIVE WAY, MY CAR PROCEEDED TO SMOLDER TWO MORE TIMES. WE DISCONNECTED THE BATTERY AND FINALLY ALL THE SMOKING STOPPED. MY CAR HAS BEEN AT THE BMW MOMENTUM DEALERSHIP SINCE AUGUST 12, 2017 WITH NO RESOLUTION ON WHAT CAUSED THE FIRE. ACCORDING TO MINI, THEY WERE SENDING A FIRE SPECIALIST TO SEE MY CAR WHICH THEY SAID WOULD TAKE SOME TIME. MY CAR WAS FINALLY LOOKED AT THE FIRST WEEK OF OCTOBER AND AS OF THIS EMAIL, BMW HAS NOT INFORMED ME AS TO WHAT CAUSED THE FIRE. THIS INCIDENT IS VERY CONCERNING TO ME. MY THREE KIDS WERE UPSTAIRS DOING HOMEWORK WHEN MY CAR CAUGHT ON FIRE. HAD I NOT PAID ATTENTION TO THE POP I HEARD AND CLOSED THE GARAGE DOOR, THE CAR WOULD HAVE BEEN ON FIRE IN OUR ATTACHED GARAGE WITH ALL OF US IN THE HOUSE. THIS ALL TOOK PLACE ABOUT 8 PM AS WE WERE WINDING DOWN FOR THE DAY. THE OUTCOME OF THIS COULD HAVE BEEN CATASTROPHIC FOR ME AND MY FAMILY. I WANT RESOLUTION TO THIS WHOLE INCIDENT WHICH AS OF TODAY BMW HAS NOT GIVEN ME ANY INDICATION AS TO WHAT CAUSED THE FIRE.
NHTSA complaint 11044039 - Filed Nov 6, 2017Failure Apr 15, 2016130,000 milesView Park, CAEngine
TL* THE CONTACT OWNS A 2011 MINI COOPER S. WHILE DRIVING AT ANY SPEED, THE CHECK ENGINE AND OIL PRESSURE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (SOUTH BAY MINI IN TORRANCE, CA, 310-939-7150), BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A CODE FROM THE SPARK PLUG. THE TECHNICIAN ALSO DIAGNOSED THAT THE VALVE COVER WAS PUNCTURED AND LEAKED OIL; HOWEVER, THE TECHNICIAN WAS UNABLE TO DETERMINE HOW THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO SPECIALIZED IN MINI VEHICLES AND DIAGNOSED THAT THE TIMING TENSIONER EXPLODED AND PUNCTURED THE VALVE COVER. THE TIMING CHAIN TENSIONER WAS REPLACED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO THE DEALER (UNIVERSAL CITY MINI IN NORTH HOLLYWOOD, CA, 8148-452-1139) AND THE FUEL PUMP WAS REPLACED. THE FAILURE MILEAGE WAS 130,000.
NHTSA complaint 11043650 - Filed Jun 5, 2017Failure Jun 4, 2017100,000 milesChattanooga, TNEngineFire
TL* THE CONTACT OWNED A 2011 MINI COOPER S. THE CONTACT SMELLED A BURNING ODOR AND NOTICED WHITE SMOKE COMING FROM THE ENGINE COMPARTMENT WHILE DRIVING 45 MPH. THE CONTACT EXITED THE VEHICLE AND IT BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
NHTSA complaint 10993160
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- PE11036 Preliminary evaluation, Engine and cooling
Engine compartment fire
Opened Oct 11, 2011, closed Jun 11, 2012 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins
152 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- M610607 Oct 25, 2023 · Service Bulletin/Repair Instructions
MINI electrical systems have continued to develop over the past few years. As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have various causes, most of which are … - M360119 Dec 1, 2021 · Service Bulletin/Repair Instructions
New RDC wheel electronics will be introduced with future generation MINI models. The new wheel electronics are identified as Huf Generation 5. These new wheel electronics will need to be programmed using the new tool when replaced or when depressurized (0 p… - M011116 Aug 1, 2020 · Service Bulletin/Repair Instructions
OC3 SEAT OCCUPANCY MAT - LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES: Component-Specific Limited Warranty Extension For the above-referenced vehicles, MINI USA, a division of BMW of North America, LLC (MINI USA) is extending the limited warranty fo… - M010419 Jan 1, 2020 · Service Bulletin/Repair Instructions
CLASS ACTION SETTLEMENT: N14 HIGH-PRESSURE FUEL PUMP (HDP) SERVICE BENEFIT CLASS VEHICLES: The MINI vehicle may experience a sudden engine operational failure reduced or loss of power while driving and the malfunction indicator lamp (MIL) may be illuminated… - M640108 Jul 12, 2019 · Service Bulletin/Repair Instructions
Air Conditioning System Leak Testing. The customer complains of poor or no air conditioning cooling. After further diagnosis, the system is found to be low or empty of a refrigerant charge, but when using an electronic leak detector, no leak can be found. … - M510912 Jul 12, 2019 · Service Bulletin/Repair Instructions
Service Action: Checking or Replacing the Door Sill Trim Strips. The door sill trim strips are deformed and/or peeling up at the corners. CAUSE: Insufficient surface preparation of the door sill. - M170912 Jul 12, 2019 · Service Bulletin/Repair Instructions
"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. … - M011116 Jan 1, 2019 · Service Bulletin/Repair Instructions
OC3 SEAT OCCUPANCY MAT: LIMITED WARRANTY EXTENSION TO 10 YEARS/120. - M230108 Nov 1, 2018 · Service Bulletin/Repair Instructions
"MANUAL TRANSMISSION - STIFF DIAGONAL GEARSHIFT LEVER MOVEMENT. The customer may complain of a ""stiff diagonal shift"" (e.g., N-R, R-N, 2-3/3-2 or 4-5/5-4). Also, in some cases, gears cannot be selected, or the selector gear does not go into the neutral po… - M120210 Sep 1, 2013 · Service Bulletin/Repair Instructions
"The Service Engine Soon (MIL) lamp is illuminated and/or the customer complains that the engine runs rough (engine cold or warm) with any of the following misfire faults stored in the DME: * 2771, 2772, 2773, 2775, 2776, 2777, 2779, 277A, 277B, 277D, 277E,… - M120112 Sep 1, 2013 · Service Bulletin/Repair Instructions
N18 Engine: FC 37DE Engine Ventilation, Heating, Triggering Stored in the DME After Programming. The Service Engine Soon lamp is illuminated after reprogramming the vehicle to integration level R056-11-11503 (ISTA/P P45.1.3.0) or higher. When diagnosed, the… - M340313 Apr 1, 2015 · Service Bulletin/Repair Instructions
Brake Fluid Maintenance Service: 36-Month Interval. The CBS displays the first brake fluid service as a 36-month interval from the date of production, instead of the appropriate 24-month interval. Only vehicles within the specified production range can be s… - M840114 May 1, 2016 · Service Bulletin/Repair Instructions
Bluetooth Connection Failures This Service Information bulletin supersedes SI M84 01 14 dated February 2016.. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Ca… - M630116 May 1, 2016 · Service Bulletin/Repair Instructions
Delay in Automatic Driving Light Switching on/off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes. Shut-off period varies based on detected situation. This is normal operational b… - M010116 Mar 1, 2016 · Service Bulletin/Repair Instructions
"N18 Engine High-Pressure Fuel Pump (HDP): Limited Warranty Extension to 10 Years/120,000 Miles. For the above-referenced vehicles, MINI USA, a division of BMW of North America, LLC (""MINI USA"") is extending the limited warranty for the engine's High-Pres… - M840114 Feb 1, 2016 · Service Bulletin/Repair Instructions
This Service Information bulletin supersedes SI M84 01 14 dated November 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: z Apple iPhones z Samsung S6 and the S6 Edge. Connectivity failure exa… - M011116 Jan 1, 2017 · Service Bulletin/Repair Instructions
?OC3 SEAT OCCUPANCY MAT: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES. This Service Information bulletin supersedes SI 01 11 16 dated December 2016. - M170612 Dec 1, 2012 · Service Bulletin/Repair Instructions
"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. … - M120210 Dec 1, 2012 · Service Bulletin/Repair Instructions
"Cooper S with N14: Diagnosis for Misfire Faults. The Service Engine Soon (MIL) lamp is illuminated and/or the customer complains that the engine runs rough (engine cold or warm) with any of the following misfire faults stored in the DME: ??2771, 2772, 2773… - M650512 Oct 1, 2012 · Service Bulletin/Repair Instructions
?SUBJECT DWA (Anti-theft Alarm System): False Alarm Is Triggered Intermittently. When the vehicle is parked and locked (DWA active), the alarm system is triggered intermittently. One or more of the following conditions may trigger the alarm system: Sun roof… - M610607 Oct 1, 2012 · Service Bulletin/Repair Instructions
"Discharged Battery: Energy Diagnosis Must Be Performed. MINI electrical systems and advancements in vehicle technology have resulted in an increased demand on the vehicle battery. This SI will help the dealer handle ""discharged battery"" complaints. A dis… - M170812 Oct 1, 2012 · Service Bulletin/Repair Instructions
"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. … - M170712 Oct 1, 2012 · Service Bulletin/Repair Instructions
"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. … - M170612 Oct 1, 2012 · Service Bulletin/Repair Instructions
"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. … - M110612 Oct 1, 2012 · Service Bulletin/Repair Instructions
During Engine Oil Service a Small O-Ring Is Found in the Oil Filter Housing. No customer complaint has been received. During the scheduled engine oil service, the technician notices a black rubber o-ring lying on the bottom of the engine oil filter housing.… - M520213 Oct 1, 2013 · Service Bulletin/Repair Instructions
Squeaking Noise from Front Seat. A noise may be heard from the front driver's seat back when the customer applies sideways pressure during cornering. CAUSE Surface corrosion on the metal seat back frame can make a squeaking noise when rubbing against the fo… - M510613 Oct 1, 2013 · Service Bulletin/Repair Instructions
Bonnet Lock Difficult to Open or Close. The bonnet lock fails to operate correctly and is difficult to open or close. CAUSE Corrosion in the bonnet lock assembly - M340113 Oct 1, 2013 · Service Bulletin/Repair Instructions
"Erroneous ""Service due"" Message Though Brake Lining Thickness Sufficient. The CBS data calculated for the remaining distance of the front and/or rear brake pads does not agree with the actual brake pad thickness. The yellow brake lining service due indic… - M330112 Oct 1, 2013 · Service Bulletin/Repair Instructions
Adjusting Rear Camber. Rear camber cannot be adjusted properly. CAUSE Repair instructions not followed properly - M110513 Oct 1, 2013 · Service Bulletin/Repair Instructions
Service Action: N14 Engine Retrofit Turbocharger Engine Oil Supply Line Heat Shield. After switching off the engine, the heat radiating from the turbocharger may cause the engine oil to solidify in the oil supply line to the turbocharger. This can lead to a… - M620113 Jul 1, 2013 · Service Bulletin/Repair Instructions
Intermittent Humming or Buzzing Noise from Speedometer. When the vehicle is decelerating, an intermittent humming or buzzing noise coming from the instrument cluster may be heard when the speedometer needle is between 0 and 12 mph. Hardware error in the in… - M840213 Aug 1, 2013 · Service Bulletin/Repair Instructions
Incorrect Customer Relations Telephone Number Is Saved in the Vehicle. The customer is not connected to MINI Customer Relations after dialing the number displayed in the vehicle Kombi or radio. CAUSE During the Pre-Delivery Inspection (PDI), the incorrect t… - M340313 Aug 1, 2013 · Service Bulletin/Repair Instructions
Brake Fluid Maintenance Service: 36-Month Interval. The CBS displays the first brake fluid service as a 36-month interval from the date of production, instead of the appropriate 24-month interval. - M130113 Aug 1, 2013 · Service Bulletin/Repair Instructions
"N14 and N18 Engine: High-pressure Pump Repair Instruction. INFORMATION The current version of ISTA/D Repair Instruction 13 51 017, ""Removing and installing or replacing high-pressure pump (N14, N18)"" has a procedure error. The current version of the Repa… - M120313 Aug 1, 2013 · Service Bulletin/Repair Instructions
?N18 Engine: FC 2BF2 Rail Pressure Sensor Is Stored in DME Fault Memory. The customer states that the Service Engine Soon lamp is illuminated and the following fault is stored in the DME: FC 2BF2 Rail pressure sensor, workspace: pressure too high CAUSE A DM… - M540513 Nov 1, 2013 · Service Bulletin/Repair Instructions
"Service Action: Convertible Top Does Not Close. During the closing process, it is possible that the convertible top locating pin on the right side is not correctly positioned in the landing plate at the top of the A-pillar (passenger's side). AFFECTED VEHI… - M340113 Nov 1, 2013 · Service Bulletin/Repair Instructions
"?SI M34 01 13 November 2013 BrakesTechnical Service This Service Information bulletin supersedes SI 34 01 13 dated October 2013. designates changes to this revision SUBJECT Erroneous ""Service due"" Message Though Brake Lining Thickness Sufficient. The CB… - M120113 Nov 1, 2013 · Service Bulletin/Repair Instructions
N16 Engine: FC 2D9B Knock Sensor, Signal Is Stored in the DME. Certain areas of the US experience extremely cold climate conditions during the winter months, which can cause the Service Engine Soon lamp to illuminate while the engine temperature is increasi… - M110413 Nov 1, 2013 · Service Bulletin/Repair Instructions
Service Action: N14 Engine Check Timing Chain Tensioner and Timing Chain. The timing chain tensioner applies pre-tension to the timing chain guide rail mechanism. In some cases, the tensioner spring force may be too low. Depending on the severity of the wea… - M650313 Mar 1, 2013 · Service Bulletin/Repair Instructions
Basic SVS: Voice Recognition Inoperative After Programming. After programming the vehicle with ISTA/P 2.48.x, the voice recognition (Basic SVS) is inoperative. NOTE: The Basic SVS only includes voice recognition for phone functions. Error in the coding dat… - M650213 Mar 1, 2013 · Service Bulletin/Repair Instructions
"CHAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: * Menu ""PRESETS"" * Preset buttons on the head unit Hardware error in the CHAMP2 head unit" - M210113 Mar 1, 2013 · Service Bulletin/Repair Instructions
Clutch Is Slipping or Grabbing. The customer states that the clutch is slipping or grabbing. - M650512 Jun 1, 2013 · Service Bulletin/Repair Instructions
"DWA (Anti-theft Alarm System): False Alarm Is Triggered Intermittently. INFORMATION Parts replacement will not solve the problem if one or more of the conditions described in the situation above caused the alarm to trigger. The sensitivity of the interior … - M650213 Jun 1, 2013 · Service Bulletin/Repair Instructions
"HAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: * Menu ""PRESETS"" * Preset buttons on the head unit Hardware error in the CHAMP2 head unit" - M170213 Jun 1, 2013 · Service Bulletin/Repair Instructions
"PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. SUBJECT Service Action: Retrofit of Engine Coolant Temperature Sensor. Internal c… - M110112 Jun 1, 2013 · Service Bulletin/Repair Instructions
The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pump volume control solenoid. - M340313 Jul 1, 2013 · Service Bulletin/Repair Instructions
Brake Fluid Maintenance Service: 36-Month Interval. The coding in these vehicles has the CBS displaying the first brake fluid service as a 36-month interval from the date of production, instead of the appropriate 24-month interval. - M340213 Jul 1, 2013 · Service Bulletin/Repair Instructions
Clicking Noise from Front Axle Brakes. - M610607 May 1, 2013 · Service Bulletin/Repair Instructions
"Discharged Battery: Energy Diagnosis Must Be Performed. MINI electrical systems and advancements in vehicle technology have resulted in an increased demand on the vehicle battery. This SI will help the dealer handle ""discharged battery"" complaints. A dis… - M120612 May 1, 2013 · Service Bulletin/Repair Instructions
Change in Thermostat Electrical Connector on Replacement Engine Harness. Vehicles produced from 3/2013 are no longer equipped with an engine coolant thermostat that incorporates the engine coolant temperature sensor (thermostat P/N 11 53 7 647 751). The eng… - M110309 May 1, 2013 · Service Bulletin/Repair Instructions
Whistling Noise from the Water Pump Area. A whistling or squealing noise is heard from the engine at idle and/or at higher engine speeds. CAUSE 1. Noise is caused by the water pump. 2. Noise is caused by the friction wheel of the belt tensioner. - M840113 Apr 1, 2013 · Service Bulletin/Repair Instructions
Telephone: Phonebook Does Not Transfer to the Vehicle. The telephone book does not transfer to the vehicle after the pairing process is completed. CAUSE Software error in the head unit - M640113 Apr 1, 2013 · Service Bulletin/Repair Instructions
Red or Blue Cap Missing from Temperature Control Wheel. The customer states the red or blue cap is missing from the temperature control wheel of the heat and air conditioning control panel. - M540113 Apr 1, 2013 · Service Bulletin/Repair Instructions
"White Wear Marks on Canvas Top. Wear marks appear on the convertible top on the left and/or right side C-pillar areas. A For vehicles produced to December 12, 2011 1. Replace the defective canvas convertible top. Refer to ISTA Repair Instruction 54 34 120,… - M360113 Apr 1, 2013 · Service Bulletin/Repair Instructions
"MINI GP: Choice of Tire Option Agreement and Alternate Tire Retrofit. The Kumho 215/40 R17 Ecsta V700 sport tire performance optimization results in vehicle operation limitations, specifically when operated in cold climates or on wet, slushy or snow-covere… - M120212 Apr 1, 2013 · Service Bulletin/Repair Instructions
SI M12 02 12 Engine Electrical Systems April 2013 Technical Service . After reprogramming the vehicle to integration level R056-11-11-503 (ISTA/P P45.1.3.0) or higher, one of the following fault codes are stored in the DME fault memory: Vehicles with N16 en… - M110113 Apr 1, 2013 · Service Bulletin/Repair Instructions
Service Action: Replace the Coolant Pump. Coolant is leaking from the coolant pump. CAUSE The coolant pump may develop cracks in the plastic housing. These cracks may result in a coolant leak. - M110112 Apr 1, 2013 · Service Bulletin/Repair Instructions
Engine Oil Leak. The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pump volume con… - M840113 Feb 1, 2013 · Service Bulletin/Repair Instructions
Telephone: Phonebook Does Not Transfer to the Vehicle. The telephone book does not transfer to the vehicle after the pairing process is completed. CAUSE Software error in the head unit - M510113 Feb 1, 2013 · Service Bulletin/Repair Instructions
Service Action: Replace Both Sun Visors. When opening the sun visor mirror cover, the pivot pins bind. The spring tension is too great and weak pivot pins can break.
Source: NHTSA manufacturer communications files.