Complaints over time
Complaints about the 2012 Mini Cooper S peaked in 2024, with 5 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2012 Mini Cooper S
Hatchback, gasoline, built in United Kingdom. Owner complaints on file from Jul 29, 2014 to Jun 5, 2025.
Recall campaigns covering this model year2146k vehicles or units across those campaigns
Owner complaints23Close to the median 2012 hatchback
Severity index8.72012 hatchbacks average 8.8
First 24 months0Complaints in its first two years
Components
57% of complaints about the 2012 Mini Cooper S name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2012 Mini Cooper S
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-337 | May 11, 2023 | Electronic control module in the driver's side footwell area may short-circuit, due to corrosion from water and road salt | Electrical system | 97,933 | Part replacement |
| 18V-248 | Apr 18, 2018 | Electric auxiliary water pump may fail and cause the circuit board to overheat | Engine and cooling | 47,806 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2012 Mini Cooper S
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
23 complaints on file, page 1 of 2.
- Filed Jun 5, 2025Failure Feb 1, 202387,000 milesRonkonkoma, NYEngine, Fuel system, Gasoline
The contact owns a 2012 Mini Cooper S. The contact stated that while driving, the vehicle failed to accelerate above 40 MPH, with the check engine warning light illuminated. The vehicle was taken to a dealer and the contact was informed that the fuel pump was defective, and the fuel pump was replaced. The contact stated that approximately a year later the failure recurred, and the vehicle was taken back to the dealer and was diagnosed and determined that the fuel pump had failed again and needed to be replaced. The fuel pump was replaced under warranty; however, the failure recently returned a third time. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 87,000.
NHTSA complaint 11665052 - Filed Dec 30, 2024Failure May 12, 2023Sidney, OHElectrical system
My vehicle has an outstanding recall (NHTSA Recall #23V337) from over a year and a half ago. There is still no update on when this will be remedied. The recall states there is potential for a "thermal event", which to me is a fancy way of saying fire. For an incident where my vehicle can catch fire, I expect a bit quicker of a response from BMW/Mini.
NHTSA complaint 11633046 - Filed Aug 5, 2024Failure Apr 1, 2024Madison, NCElectrical system
The contact owns a 2012 Mini Cooper S. The contact stated that the headlights, turn signals, windows, and the radio were inoperable. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V337000 (Electrical System) however, the VIN was not included. The local dealer was contacted, and it was diagnosed that there was no water leaking into the vehicle from the roof. The vehicle was not repaired. The manufacturer was contacted and opened a claim for the failure. The failure mileage was unknown.
NHTSA complaint 11606403 - Filed Apr 18, 2024Failure Jun 30, 2023116,000 milesMaspeth, NYElectrical system
The contact owns a 2012 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated while driving 50-55 MPH on the highway, the vehicle shut off inadvertently. The contact was able to pull to the side of the road. The contact stated that he was able to restart the vehicle after 15 minutes and continued driving; however, the failure recurred after exiting the highway. The vehicle was pushed to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the high-pressure fuel pump plausibility pressure was significantly low due to footwell control module failure. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 116,000. VIN tool confirms parts not available.
NHTSA complaint 11583792 - Filed Apr 15, 2024Failure Apr 4, 2024121,000 milesEast Meadow, NYElectrical system
The contact owns a 2012 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while merging onto a highway at approximately 50 MPH, the vehicle stalled. The contact was not aware of any warning lights being illuminated. The contact pulled over and had the vehicle towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the failure was an electrical failure. The battery and the main fuse box were replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 23V337000 (Electrical System). The failure mileage was approximately 121,000. VIN tool confirms parts not available.
NHTSA complaint 11582965 - Filed Apr 8, 2024Failure Feb 8, 2024155,000 milesGibsonton, FLElectrical system
The contact owns a 2012 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the windows failed to roll down. Additionally, the contact stated that the headlights, the hazard lights, and the turn signals were inoperable. Several unknown warning lights were illuminated and the message "Light Malfunction, Contact Dealer" was displayed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 155,000. VIN tool confirms parts not available.
NHTSA complaint 11581682 - Filed Oct 19, 2023Failure Aug 15, 2023140,000 milesSalt Lake City, UTElectrical system
The contact owns a 2012 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed the turn signals were inoperable. The contact stated that the power switches to unlock or lock the doors were inoperable, and the power window switches were also inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.
NHTSA complaint 11550772 - Filed Oct 5, 2023Failure Oct 5, 2023Lafayette, NJElectrical system
The contact owns a 2012 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint 11548359 - Filed Oct 2, 2023Failure Apr 2, 202370,000 milesLexington, KYElectrical system
The contact owns a 2012 Mini Cooper S. The contact stated while driving 70 MPH, the turn signals were engaged but failed to respond. Additionally, the contact stated that warning lights indicated that the gas cap and trunk were opened, and other unknown warning lights were illuminated. The contact also stated that the windows failed to roll down, and the headlights and the fog lights were inoperable. The contact later received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. An unknown local dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the vehicle needed to be diagnosed to determine whether the failure was related to the recall. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
NHTSA complaint 11547806 - Filed Mar 27, 2023Failure Mar 27, 2023Rochester, MNEngine
Nothing has failed yet, however, the oil stick is completely illegible. On a car that fails to have an electronic dipstick and likes to burn oil, as well as has a very small oil capacity (Around 5 liters or less) this design is going to cause the engine to run out of oil without the driver knowing. It is a seriously bad design, especially combined with BMW recommending a 10,000 mile oil change, the car will burn off all the oil it has and operator will have no idea due to the faulty design of the dipstick. I generally like BMWS engineering and designs, but this one is just atrocious and I have no idea how it got approved. Running a car out of oil usually causes the engine seize unless you shut it off at the right time, which, most people will not do. Imagine if your engine seizes on the highway? No it hasn't been inspected, I can send pictures of it, if you want? Or a video? I have not had this problem yet (knock on wood) but I have read the only warning sign, is the sound of an engine without oil and the oil pressure light comes on (which at that point you have maybe 3s to pull over and shut off the engine before it toasts the engine) I have also read about the engines consuming the entire oil capacity if you follow the BMW recommended schedule. It all just seems like a huge oversight for a company that usually has few issues.
NHTSA complaint 11514050 - Filed Nov 20, 2020Failure Nov 20, 2020Bayamon, PRAir bags, Seat belts
OUR VEHICLE HAS THE AIRBAG LIGHT ON AND I AM AM VERY CONCERNED WITH THE SAFETY OF OUR FAMILY. AFTER RESEARCHING THIS ISSUE, THERE ARE MANY MINI OWNERS THAT ARE HAVING THE SAME PROBLEM WHICH LEADS ME TO BELIEVE THAT THIS IS DEEPER THAN AN ISOLATED ISSUE ON MY VEHICLE. I ALSO FOUND OUT THAT THIS HAS BEEN AN ISSUES THAT WAS CONVERTED INTO A RECALL FOR SEVERAL YEARS BEFORE. MINI SHOULD CONSIDERED DOING AN INVESTIGATION AND EXTENDING THE RECALL TO OTHER YEAR MODELS INCLUDING MY 2012.
NHTSA complaint 11375677 - Filed Oct 22, 2020Failure Oct 22, 2020Castleberry, ALFuel/propulsion system, Vehicle speed control
I LOVE MY MINI COOPER S. BUT THERE IS A ISSUE. TODAY I STARTED UP THE CAR AND IT STARTS SMOKING. TWICE THIS HAS HAPPENED IN TWO WEEKS. WHEN I BOUGHT IT 2 YEARS AGO I NOTICED ON THE INSIDE OF MY HOOD OF THE CAR IT'S A BLACK BURNT MARK. THE DEALERSHIP SAID THE PROBLEM HAD BEEN FIXED. LAST WEEK I TOOK IT TO A OIL SHOP AND THEY SAID MY TURBO IS BURNING MY CAR AND WOULD CATCH FIRE SOON. I'M IN THE PROCESS OF GETTING A NEW TURBO BUT THIS IS A BIG PROBLEM CAUSE NOW IT'S SMOKING ONLY WHEN IN IDLE OR STARTED UP.BUT THE HOOD IS SUPER HOT AFTER A SHORT DRIVE. I HOPE YOUR CREW CAN LOOK INTO THIS PART AND SAVE SOMEONE THE TERROR OF A CAR ON FIRE. THANK YOU FOR YOUR TIME.
NHTSA complaint 11365835 - Filed Apr 7, 2020Failure Apr 3, 2020118,000 milesSouth Gate, CAElectrical system, Exterior lighting
ELECTRICAL CONTROL UNIT WENT OUT
NHTSA complaint 11320446 - Filed Jan 23, 2020Failure Nov 6, 201970,000 milesSanta Clara, CAElectrical system, Engine, Fuel/propulsion system
THE CAR STALLED WHILE DRIVING ON FREEWAY ONCE AND HIGH PRESSURE FUEL PUMP WAS REPLACED BY MINI COOPER AND AGAIN SECOND TIME ON INNER ROADS DRIVING AT 20 MILES AN HOUR....WITHOUT ANY WARNING
NHTSA complaint 11301419 - Filed Jul 22, 2019Failure Jul 3, 201925,404 milesTampa, FLFuel/propulsion system
WHILE MOVING IN TRAFFIC AND ACCELERATING, THE FUEL PUMP CUT OUT AND THE ENGINE DIED, FORCING THE DRIVER TO MANEUVER IN TRAFFIC (COASTING) EVENTUALLY COMING TO STOP IN A LEFT HAND TURN LANE WHICH WAS THEN BLOCKED WITH THE DEAD VEHICLE. THOUGH THE VEHICLE WAS UNDAMAGED, THE POSSIBILITY OF A COLLISION EXISTED. RESEARCH INDICATES THAT MINIS FROM 2010-EARLY 2012 HAD SIMILAR PROBLEMS, RESULTING IN MINI USA EXTENDING THE WARRANTY ON THE FUEL PUMP TO 10 YEARS/ 120,000 MILES. VEHICLES PRODUCED ON OR AFTER 3/1/2012 (INCLUDING MINE) WERE FITTED WITH DIFFERENT EQUIPMENT. NO RECALL WAS CONDUCTED. MY CAR HAD 25,000 MILES ON IT WHEN THE FUEL PUMP FAILED.
NHTSA complaint 11233919 - Filed Mar 7, 2019Failure Oct 6, 2018Jensen Beach, FLElectrical system
TAKATA INFLATORS" I NOTICE A BURNING SMELL INSIDE MY VEHICLE WHICH I REPORTED TO THE DEALER. THEY STATED "THEY COULDN'T FIND ANYTHING. THEN I WOULD DEPART FROM MY CAR WITH THE WINDOWS UP SUNROOF CLOSED AND LOCK IT I WOULD RETURN THE WINDOWS WOULD BE ALL THE WAY DOWN AND TOP UP. THIS TOOK PLACE AGAIN ON 3/6/19.
NHTSA complaint 11184760 - Filed Oct 5, 2018Failure Oct 5, 2018Grand Rapids, MIPower train
THERMOSTAT HOUSING BEGAN TO LEAK, THE PART IS PLASTIC AND HAD BECOME CRACKED UNDER NORMAL WEAR.
NHTSA complaint 11133584 - Filed Jul 2, 2018Failure Jun 20, 201770,000 milesBrooklyn, NYElectrical system, Structure
TL* THE CONTACT OWNS A 2012 MINI COOPER S. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER SIDE CARPET WAS WET. ALSO, WHILE DRIVING, THE SOUND OF WATER SWISHING AROUND COULD BE HEARD COMING FROM THE BOTTOM AND THE TOP OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE ALARM WOULD INDEPENDENTLY ACTIVATE. THE VEHICLE WAS TAKEN TO MINI OF MANHATTAN (793 11TH AVE, NEW YORK, NY 10019, (212) 586-6464), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 70,000.
NHTSA complaint 11105132 - Filed Mar 3, 2017Failure Mar 3, 201786,000 milesCutler BAY, FLElectrical systemFire
VEHICLE HAD BEEN DRIVEN 24 MILES AND PARKED FOR ABOUT 10 MINUTES WHEN ENGINE COMPARTMENT CAUGHT FIRE. MASTER MECHANIC DIAGNOSED IT ORIGINATED WITH THE COOLANT PUMP AND CAUSED A SHORT CIRCUIT WITH THE ELECTRONICS OF THE PUMP IGNITING A FIRE.
NHTSA complaint 10958534 - Filed Jul 20, 2016Failure Jun 1, 2014Barton, VTDoor
TL* THE CONTACT OWNS A 2012 MINI COOPER S. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE FRONT PASSENGER AND DRIVER SIDE AND THE REAR DRIVER SIDE DOORS FAILED TO OPEN WITHOUT WARNING. THE FAILURES RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR ACTUATORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED EXCEPT FOR THE REAR DRIVER SIDE DOOR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint 10886190
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
152 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- M610607 Oct 25, 2023 · Service Bulletin/Repair Instructions
MINI electrical systems have continued to develop over the past few years. As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have various causes, most of which are … - M360119 Dec 1, 2021 · Service Bulletin/Repair Instructions
New RDC wheel electronics will be introduced with future generation MINI models. The new wheel electronics are identified as Huf Generation 5. These new wheel electronics will need to be programmed using the new tool when replaced or when depressurized (0 p… - M011116 Aug 1, 2020 · Service Bulletin/Repair Instructions
OC3 SEAT OCCUPANCY MAT - LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES: Component-Specific Limited Warranty Extension For the above-referenced vehicles, MINI USA, a division of BMW of North America, LLC (MINI USA) is extending the limited warranty fo… - M010419 Jan 1, 2020 · Service Bulletin/Repair Instructions
CLASS ACTION SETTLEMENT: N14 HIGH-PRESSURE FUEL PUMP (HDP) SERVICE BENEFIT CLASS VEHICLES: The MINI vehicle may experience a sudden engine operational failure reduced or loss of power while driving and the malfunction indicator lamp (MIL) may be illuminated… - M640108 Jul 12, 2019 · Service Bulletin/Repair Instructions
Air Conditioning System Leak Testing. The customer complains of poor or no air conditioning cooling. After further diagnosis, the system is found to be low or empty of a refrigerant charge, but when using an electronic leak detector, no leak can be found. … - M510912 Jul 12, 2019 · Service Bulletin/Repair Instructions
Service Action: Checking or Replacing the Door Sill Trim Strips. The door sill trim strips are deformed and/or peeling up at the corners. CAUSE: Insufficient surface preparation of the door sill. - M170912 Jul 12, 2019 · Service Bulletin/Repair Instructions
"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. … - M011116 Jan 1, 2019 · Service Bulletin/Repair Instructions
OC3 SEAT OCCUPANCY MAT: LIMITED WARRANTY EXTENSION TO 10 YEARS/120. - M230108 Nov 1, 2018 · Service Bulletin/Repair Instructions
"MANUAL TRANSMISSION - STIFF DIAGONAL GEARSHIFT LEVER MOVEMENT. The customer may complain of a ""stiff diagonal shift"" (e.g., N-R, R-N, 2-3/3-2 or 4-5/5-4). Also, in some cases, gears cannot be selected, or the selector gear does not go into the neutral po… - M120210 Sep 1, 2013 · Service Bulletin/Repair Instructions
"The Service Engine Soon (MIL) lamp is illuminated and/or the customer complains that the engine runs rough (engine cold or warm) with any of the following misfire faults stored in the DME: * 2771, 2772, 2773, 2775, 2776, 2777, 2779, 277A, 277B, 277D, 277E,… - M120112 Sep 1, 2013 · Service Bulletin/Repair Instructions
N18 Engine: FC 37DE Engine Ventilation, Heating, Triggering Stored in the DME After Programming. The Service Engine Soon lamp is illuminated after reprogramming the vehicle to integration level R056-11-11503 (ISTA/P P45.1.3.0) or higher. When diagnosed, the… - M340313 Apr 1, 2015 · Service Bulletin/Repair Instructions
Brake Fluid Maintenance Service: 36-Month Interval. The CBS displays the first brake fluid service as a 36-month interval from the date of production, instead of the appropriate 24-month interval. Only vehicles within the specified production range can be s… - M840114 May 1, 2016 · Service Bulletin/Repair Instructions
Bluetooth Connection Failures This Service Information bulletin supersedes SI M84 01 14 dated February 2016.. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Ca… - M630116 May 1, 2016 · Service Bulletin/Repair Instructions
Delay in Automatic Driving Light Switching on/off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes. Shut-off period varies based on detected situation. This is normal operational b… - M010116 Mar 1, 2016 · Service Bulletin/Repair Instructions
"N18 Engine High-Pressure Fuel Pump (HDP): Limited Warranty Extension to 10 Years/120,000 Miles. For the above-referenced vehicles, MINI USA, a division of BMW of North America, LLC (""MINI USA"") is extending the limited warranty for the engine's High-Pres… - M840114 Feb 1, 2016 · Service Bulletin/Repair Instructions
This Service Information bulletin supersedes SI M84 01 14 dated November 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: z Apple iPhones z Samsung S6 and the S6 Edge. Connectivity failure exa… - M011116 Jan 1, 2017 · Service Bulletin/Repair Instructions
?OC3 SEAT OCCUPANCY MAT: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES. This Service Information bulletin supersedes SI 01 11 16 dated December 2016. - M170612 Dec 1, 2012 · Service Bulletin/Repair Instructions
"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. … - M120210 Dec 1, 2012 · Service Bulletin/Repair Instructions
"Cooper S with N14: Diagnosis for Misfire Faults. The Service Engine Soon (MIL) lamp is illuminated and/or the customer complains that the engine runs rough (engine cold or warm) with any of the following misfire faults stored in the DME: ??2771, 2772, 2773… - M650512 Oct 1, 2012 · Service Bulletin/Repair Instructions
?SUBJECT DWA (Anti-theft Alarm System): False Alarm Is Triggered Intermittently. When the vehicle is parked and locked (DWA active), the alarm system is triggered intermittently. One or more of the following conditions may trigger the alarm system: Sun roof… - M610607 Oct 1, 2012 · Service Bulletin/Repair Instructions
"Discharged Battery: Energy Diagnosis Must Be Performed. MINI electrical systems and advancements in vehicle technology have resulted in an increased demand on the vehicle battery. This SI will help the dealer handle ""discharged battery"" complaints. A dis… - M170812 Oct 1, 2012 · Service Bulletin/Repair Instructions
"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. … - M170712 Oct 1, 2012 · Service Bulletin/Repair Instructions
"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. … - M170612 Oct 1, 2012 · Service Bulletin/Repair Instructions
"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. … - M110612 Oct 1, 2012 · Service Bulletin/Repair Instructions
During Engine Oil Service a Small O-Ring Is Found in the Oil Filter Housing. No customer complaint has been received. During the scheduled engine oil service, the technician notices a black rubber o-ring lying on the bottom of the engine oil filter housing.… - M520213 Oct 1, 2013 · Service Bulletin/Repair Instructions
Squeaking Noise from Front Seat. A noise may be heard from the front driver's seat back when the customer applies sideways pressure during cornering. CAUSE Surface corrosion on the metal seat back frame can make a squeaking noise when rubbing against the fo… - M510613 Oct 1, 2013 · Service Bulletin/Repair Instructions
Bonnet Lock Difficult to Open or Close. The bonnet lock fails to operate correctly and is difficult to open or close. CAUSE Corrosion in the bonnet lock assembly - M340113 Oct 1, 2013 · Service Bulletin/Repair Instructions
"Erroneous ""Service due"" Message Though Brake Lining Thickness Sufficient. The CBS data calculated for the remaining distance of the front and/or rear brake pads does not agree with the actual brake pad thickness. The yellow brake lining service due indic… - M330112 Oct 1, 2013 · Service Bulletin/Repair Instructions
Adjusting Rear Camber. Rear camber cannot be adjusted properly. CAUSE Repair instructions not followed properly - M110513 Oct 1, 2013 · Service Bulletin/Repair Instructions
Service Action: N14 Engine Retrofit Turbocharger Engine Oil Supply Line Heat Shield. After switching off the engine, the heat radiating from the turbocharger may cause the engine oil to solidify in the oil supply line to the turbocharger. This can lead to a… - M620113 Jul 1, 2013 · Service Bulletin/Repair Instructions
Intermittent Humming or Buzzing Noise from Speedometer. When the vehicle is decelerating, an intermittent humming or buzzing noise coming from the instrument cluster may be heard when the speedometer needle is between 0 and 12 mph. Hardware error in the in… - M840213 Aug 1, 2013 · Service Bulletin/Repair Instructions
Incorrect Customer Relations Telephone Number Is Saved in the Vehicle. The customer is not connected to MINI Customer Relations after dialing the number displayed in the vehicle Kombi or radio. CAUSE During the Pre-Delivery Inspection (PDI), the incorrect t… - M340313 Aug 1, 2013 · Service Bulletin/Repair Instructions
Brake Fluid Maintenance Service: 36-Month Interval. The CBS displays the first brake fluid service as a 36-month interval from the date of production, instead of the appropriate 24-month interval. - M130113 Aug 1, 2013 · Service Bulletin/Repair Instructions
"N14 and N18 Engine: High-pressure Pump Repair Instruction. INFORMATION The current version of ISTA/D Repair Instruction 13 51 017, ""Removing and installing or replacing high-pressure pump (N14, N18)"" has a procedure error. The current version of the Repa… - M120313 Aug 1, 2013 · Service Bulletin/Repair Instructions
?N18 Engine: FC 2BF2 Rail Pressure Sensor Is Stored in DME Fault Memory. The customer states that the Service Engine Soon lamp is illuminated and the following fault is stored in the DME: FC 2BF2 Rail pressure sensor, workspace: pressure too high CAUSE A DM… - M540513 Nov 1, 2013 · Service Bulletin/Repair Instructions
"Service Action: Convertible Top Does Not Close. During the closing process, it is possible that the convertible top locating pin on the right side is not correctly positioned in the landing plate at the top of the A-pillar (passenger's side). AFFECTED VEHI… - M340113 Nov 1, 2013 · Service Bulletin/Repair Instructions
"?SI M34 01 13 November 2013 BrakesTechnical Service This Service Information bulletin supersedes SI 34 01 13 dated October 2013. designates changes to this revision SUBJECT Erroneous ""Service due"" Message Though Brake Lining Thickness Sufficient. The CB… - M120113 Nov 1, 2013 · Service Bulletin/Repair Instructions
N16 Engine: FC 2D9B Knock Sensor, Signal Is Stored in the DME. Certain areas of the US experience extremely cold climate conditions during the winter months, which can cause the Service Engine Soon lamp to illuminate while the engine temperature is increasi… - M110413 Nov 1, 2013 · Service Bulletin/Repair Instructions
Service Action: N14 Engine Check Timing Chain Tensioner and Timing Chain. The timing chain tensioner applies pre-tension to the timing chain guide rail mechanism. In some cases, the tensioner spring force may be too low. Depending on the severity of the wea… - M650313 Mar 1, 2013 · Service Bulletin/Repair Instructions
Basic SVS: Voice Recognition Inoperative After Programming. After programming the vehicle with ISTA/P 2.48.x, the voice recognition (Basic SVS) is inoperative. NOTE: The Basic SVS only includes voice recognition for phone functions. Error in the coding dat… - M650213 Mar 1, 2013 · Service Bulletin/Repair Instructions
"CHAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: * Menu ""PRESETS"" * Preset buttons on the head unit Hardware error in the CHAMP2 head unit" - M210113 Mar 1, 2013 · Service Bulletin/Repair Instructions
Clutch Is Slipping or Grabbing. The customer states that the clutch is slipping or grabbing. - M650512 Jun 1, 2013 · Service Bulletin/Repair Instructions
"DWA (Anti-theft Alarm System): False Alarm Is Triggered Intermittently. INFORMATION Parts replacement will not solve the problem if one or more of the conditions described in the situation above caused the alarm to trigger. The sensitivity of the interior … - M650213 Jun 1, 2013 · Service Bulletin/Repair Instructions
"HAMP2: Stored Radio Stations Deleted After Ignition Off. After ignition off, the stored radio stations (AM/FM and Satellite radio) are no longer available in: * Menu ""PRESETS"" * Preset buttons on the head unit Hardware error in the CHAMP2 head unit" - M170213 Jun 1, 2013 · Service Bulletin/Repair Instructions
"PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. SUBJECT Service Action: Retrofit of Engine Coolant Temperature Sensor. Internal c… - M110112 Jun 1, 2013 · Service Bulletin/Repair Instructions
The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pump volume control solenoid. - M340313 Jul 1, 2013 · Service Bulletin/Repair Instructions
Brake Fluid Maintenance Service: 36-Month Interval. The coding in these vehicles has the CBS displaying the first brake fluid service as a 36-month interval from the date of production, instead of the appropriate 24-month interval. - M340213 Jul 1, 2013 · Service Bulletin/Repair Instructions
Clicking Noise from Front Axle Brakes. - M610607 May 1, 2013 · Service Bulletin/Repair Instructions
"Discharged Battery: Energy Diagnosis Must Be Performed. MINI electrical systems and advancements in vehicle technology have resulted in an increased demand on the vehicle battery. This SI will help the dealer handle ""discharged battery"" complaints. A dis… - M120612 May 1, 2013 · Service Bulletin/Repair Instructions
Change in Thermostat Electrical Connector on Replacement Engine Harness. Vehicles produced from 3/2013 are no longer equipped with an engine coolant thermostat that incorporates the engine coolant temperature sensor (thermostat P/N 11 53 7 647 751). The eng… - M110309 May 1, 2013 · Service Bulletin/Repair Instructions
Whistling Noise from the Water Pump Area. A whistling or squealing noise is heard from the engine at idle and/or at higher engine speeds. CAUSE 1. Noise is caused by the water pump. 2. Noise is caused by the friction wheel of the belt tensioner. - M840113 Apr 1, 2013 · Service Bulletin/Repair Instructions
Telephone: Phonebook Does Not Transfer to the Vehicle. The telephone book does not transfer to the vehicle after the pairing process is completed. CAUSE Software error in the head unit - M540113 Apr 1, 2013 · Service Bulletin/Repair Instructions
"White Wear Marks on Canvas Top. Wear marks appear on the convertible top on the left and/or right side C-pillar areas. A For vehicles produced to December 12, 2011 1. Replace the defective canvas convertible top. Refer to ISTA Repair Instruction 54 34 120,… - M360113 Apr 1, 2013 · Service Bulletin/Repair Instructions
"MINI GP: Choice of Tire Option Agreement and Alternate Tire Retrofit. The Kumho 215/40 R17 Ecsta V700 sport tire performance optimization results in vehicle operation limitations, specifically when operated in cold climates or on wet, slushy or snow-covere… - M320213 Apr 1, 2013 · Service Bulletin/Repair Instructions
Service Action: Retrofit John Cooper Works Steering Wheel Gearshift Paddles. A number of these vehicles were inadvertently produced without the standard gearshift paddles. Vehicle option ordering error - M120212 Apr 1, 2013 · Service Bulletin/Repair Instructions
SI M12 02 12 Engine Electrical Systems April 2013 Technical Service . After reprogramming the vehicle to integration level R056-11-11-503 (ISTA/P P45.1.3.0) or higher, one of the following fault codes are stored in the DME fault memory: Vehicles with N16 en… - M110113 Apr 1, 2013 · Service Bulletin/Repair Instructions
Service Action: Replace the Coolant Pump. Coolant is leaking from the coolant pump. CAUSE The coolant pump may develop cracks in the plastic housing. These cracks may result in a coolant leak. - M110112 Apr 1, 2013 · Service Bulletin/Repair Instructions
Engine Oil Leak. The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pump volume con… - M840113 Feb 1, 2013 · Service Bulletin/Repair Instructions
Telephone: Phonebook Does Not Transfer to the Vehicle. The telephone book does not transfer to the vehicle after the pairing process is completed. CAUSE Software error in the head unit - M650113 Feb 1, 2013 · Service Bulletin/Repair Instructions
CHAMP2: Integrated Cooling Fan Is Noisy Intermittently. INFORMATION Do not replace parts and do not perform a repair attempt! Explain to the customer that this only happens at high ambient temperatures, which keep the fan running after the ignition is turne…
Source: NHTSA manufacturer communications files.