Complaints over time
Complaints about the 2021 Mini Countryman peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2021 Mini Countryman
SUV, gasoline, FWD/Front-Wheel Drive, built in Netherlands. Owner complaints on file from Oct 26, 2021 to Oct 2, 2025.
Recall campaigns covering this model year226k vehicles or units across those campaigns
Owner complaints2Below the median 2021 suv
Severity index0.02021 suvs average 6.1
First 24 months1Complaints in its first two years
Components
50% of complaints about the 2021 Mini Countryman name driver assistance
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2021 Mini Countryman
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-554 | Jul 21, 2021 | Passenger seat belt Automatic Locking Retractor (ALR) may deactivate early, before the webbing fully retracts | Seat belts | 21,537 | Part replacement |
| 20V-601 | Sep 30, 2020 | Debris may have entered one or more of the hybrid battery cells during their production | Electrical system | 4,509 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2021 Mini Countryman
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Oct 2, 2025Failure Jul 10, 2025Little Elm, TXFuel/propulsion system
My 2021 MINI Cooper Countryman S model with John Cooper Works had to have a part replaced, a valve part, that allows the fuel tank to release air from the fuel tank. I had a message or symbol on the dash with an alert that would come on but then go away. I took it to the Sewell BMW MINI dealership in Plano, TX, on Spring Creek Parkway, and they diagnosed it and fixed it. The buildup of the air in the gas tank could have caused an explosion. Luckily, it was covered under my OEM warranty.
NHTSA complaint 11691003 - Filed Oct 26, 2021Failure May 10, 2021Bedford, TXAutomatic emergency braking, Vehicle speed control
The vehicle brakes during turns in the road when it is inappropriate. Has led to braking almost to a stop on the highway in one incident and could possibly cause a rear end collision. It has done this around 30 times in the past year of owning the vehicle and has begun to cause anxiety on the road due to not knowing when it will activate. It also has not warned during near front end collisions when it should have. The software is faulty and I have brought it to the Mini of Dallas’ attention as well as the Mini of Arlington and the Mini/BMW N. America executive customer relations team which set up an appointment once for it to be inspected but then they said they couldn’t ‘recreate the road conditions’ and thus couldn’t do anything for me. Mini of Dallas said the same thing as well. No resolution even when having talked with the highest customer sales reps. Not really sure how to get this issue fixed. The mini of Dallas said it was the ‘computer just seeing ghosts in the screen’ and even though they recalibrated it or turned the sensitivity down it continues to do this random braking in bends of roads with no one on the road, oncoming traffic on the opposite side of the road, and other situations.
NHTSA complaint 11438163
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
9 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- M840226 Jul 10, 2026 · Service Campaign
Once the Telematics Module (TCB2) enters sleep mode, a MINI Data Services trigger for Remote Services(remote engine start, lock/unlock/climate conditioning) will not be able to reactivate the TCB2. Due to this issue, Remote Services will not function in the… - M010324 Apr 27, 2026 · Warranty Program/Extension
EVAP PURGE (VENT) VALVE EXT LTD WTY (ELW) 15 YRS/150,000 MLS - M010126 Apr 27, 2026 · Warranty Program/Extension
EVAP PURGE (VENT) VALVE EXT LTD WTY (ELW) 15 YEARS/150,000 MILES - M010124 Oct 8, 2024 · Warranty Program/Extension
EVAP PURGE (VENT) VALVE EXT LTD WTY (ELW) 15 YEARS/150,000 MILES - M640116 Jan 19, 2024 · Service Bulletin/Repair Instructions
Customer complains of a musty odor or damp front footwell carpet. - M511616 Nov 2, 2023 · Service Bulletin/Repair Instructions
Cavity protection applied to underside of the hood is leaking out onto the wheel arch trim and grille. - M610607 Oct 25, 2023 · Service Bulletin/Repair Instructions
MINI electrical systems have continued to develop over the past few years. As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have various causes, most of which are … - SIM630122 Feb 6, 2023 · Service Bulletin/Repair Instructions
Lights. - M840322 Sep 1, 2022 · Service Bulletin/Repair Instructions
Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, MINI Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with t…
Source: NHTSA manufacturer communications files.