2023 Mini Countryman

2 complaints on file, page 1 of 1.

1. Filed Sep 1, 2026Failure Aug 21, 2026Berkeley, CAElectrical system, Engine, Power train

   While driving a 2023 MINI Countryman on two separate occasions, the vehicle suddenly lost the ability to accelerate. Pressing the accelerator did not produce the expected power/response, creating a hazardous loss-of-propulsion condition in traffic; the car rolled to a stop each time. I was able to get the vehicle to a safe location, but the incidents could have resulted in a collision. There were *no* warning lights, warning messages, or other clear symptoms before the loss of acceleration. The vehicle had (unbeknownst to me, prior to my ownership) previously experienced an electrical/battery-related event after its parking lights were left on, followed by diagnostic fault codes. The vehicle was sold as a certified pre-owned vehicle. I am seeking complete pre-delivery diagnostic and repair records and a determination of whether the earlier electrical faults or another unresolved defect contributed to this incident. The vehicle has been/will be inspected by the selling dealer or manufacturer. The precise failed component is currently UNKNOWN. Documentation, including dealer correspondence and service records, is available upon request.

   NHTSA complaint 11761368
2. Filed Jan 30, 2024Failure Jan 30, 2024bonita springs, FLUnknown or other

   [XXX]: Clear blue sky conditions. Cools temps 63 degrees. Driving 75 mph on [XXX] South of Sarasota FL,. 2:30 pm, low traffic a few average cars around me. I had the window slightly opened for a moment then closed it and turned the heat on low just to get some warmth. Within moments I experienced a deafening explosion and look up and see the Sunroof completely shattered. Glass all over me and the car. I have pictures to support. [XXX] highway did not have any debris on the roads. No trucks. A few average size vehicles. The event was Very scary and shocking. I maintained composure, exited the highway and went to ACE hardware. Purchased $34 dollars in heavy leather gloves, to remove glass. Duct Tape to secure remaining glass pieces and a small dust pan and hand broom. Drove vehicle to dealer and was informed it may not be covered as a defect. That is unbelievable and unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11568899