Complaints over time
Complaints about the 2024 Mini Countryman peaked in 2024, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2024 Mini Countryman
SUV, gasoline, FWD/Front-Wheel Drive, built in Netherlands. Owner complaints on file from Oct 19, 2024 to Oct 19, 2024.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Below the median 2024 suv
Severity index0.02024 suvs average 7.6
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2024 Mini Countryman name airbags
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2024 Mini Countryman
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2024 Mini Countryman
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Oct 19, 2024Failure Oct 18, 2024Pebble Beach, CAAir bags
While I was driving on freeway, driver side airbag went off and blew off driver visor. I had no accident. Message on screen before incident said there was an issue with airbag and go to dealership. Earlier that day I had been at dealership for a warranty issue of interior lights. I returned to dealership and was given a temporary car.
NHTSA complaint 11620767
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
42 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- M840226 Jul 10, 2026 · Service Campaign
Once the Telematics Module (TCB2) enters sleep mode, a MINI Data Services trigger for Remote Services(remote engine start, lock/unlock/climate conditioning) will not be able to reactivate the TCB2. Due to this issue, Remote Services will not function in the… - M120126 Jun 19, 2026 · Emissions
Due to an implementation error in various OBD diagnostics in the vehicle's control units, in very rare cases itmay happen that stored fault memory codes (DTCs) and the MIL (warning light) are not automaticallydeleted even though the underlying malfunction h… - M280123 May 8, 2026 · Service Bulletin/Repair Instructions
A Check Control message displays for “Transmission oil service required” (ID 2120). This warning can be triggered: From 60,000 miles (95,000 km) to 78,000 miles (125,000 km) After six years: The time interval of “six years” starts from the production date o… - M010324 Apr 27, 2026 · Warranty Program/Extension
EVAP PURGE (VENT) VALVE EXT LTD WTY (ELW) 15 YRS/150,000 MLS - M120126 Apr 2, 2026 · Emissions
Due to an implementation error in various OBD diagnostics in the vehicle's control units, in very rare cases it may happen that stored fault memory codes (DTCs) and the MIL (warning light) are not automatically deleted even though the underlying malfunction… - InVehicle-InApp-Comm Jan 22, 2026 · Over The Air
The headlamp control module(s) may not have been produced to specifications. As a result, the headlamp(s) may not function as designed. If this were to occur, it would typically occur at vehicle start and only affect one headlamp. In an extremely rare ca… - 24M31011 Jan 3, 2026 · Service Bulletin/Repair Instructions
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/orouter CV boots. - M510425 Oct 15, 2025 · Service Bulletin/Repair Instructions
Front door power windows (left and/or right side) do not function. If the window(s) do operate, a grinding sound can be heard while opening and/or closing. - M630125 Aug 21, 2025 · Service Bulletin/Repair Instructions
Condensation is present in the inner surface in one or both (inner and/or outer) taillamps. - M510224 Aug 20, 2025 · Service Bulletin/Repair Instructions
While opening the door, a “groaning” sound is heard from the door brake. Doors open and close stiffly. - M060925 May 7, 2025 · Other
Inspection and Return - Output Drive Repair Kit - M650325 Apr 29, 2025 · Service Bulletin/Repair Instructions
MINI Interaction Unit (MIU) may intermittently black out. - M410125 Apr 26, 2025 · Service Bulletin/Repair Instructions
While driving on a smooth and/or uneven road, a “popping” sound is heard from the bottom of the C-pillar area. This can occur on one and/or both sides on the vehicle C-pillars. - M520125 Apr 22, 2025 · Service Bulletin/Repair Instructions
The dimensions on the original factory-installedright side rear seat backrest microswitchassembly may not be correct. If this is thecase, this causes microswitch to move whenthe seat backrest is raised to the uprightseating position. The screwdriver tip (le… - M060725 Mar 26, 2025 · Other
Bearing Shell Return - M520125 Mar 19, 2025 · Service Bulletin/Repair Instructions
Customer states that he/she sees a check control message for the rear seat not being locked. There is fault codes stored in the air bag ACSM6 control module: 930C19 - Backrest Sensor right 2nd seat row: open circuit 930D76 - Function rear restraint system r… - M651224 Dec 28, 2024 · Service Campaign
Customers may report various issues in the vehicle, to include: Bluetooth Malfunctions Head Unit Performance Telephony Malfunctions - M651124 Dec 4, 2024 · Service Bulletin/Repair Instructions
Customers may report that the display of the MINI Interaction Unit (MIU) flickers once on and off. Thisflickering is not continuous but may occur once every 15 to 50 seconds. - M610824 Dec 24, 2024 · Service Campaign
Due to a software error in the Basic Central Platform (BCP), Remote Software Upgrade (RSU) is no longerpossible. - M510424 Dec 6, 2024 · Service Bulletin/Repair Instructions
The tailgate will not latch when closed. - M010124 Oct 8, 2024 · Warranty Program/Extension
EVAP PURGE (VENT) VALVE EXT LTD WTY (ELW) 15 YEARS/150,000 MILES - M630124 Sep 27, 2024 · Other
Delivery Stop - Taillight Cover - M650724 Sep 16, 2024 · Service Bulletin/Repair Instructions
The vehicle may have issues with SiriusXM operation. Specifically, SiriusXM may not be available oroperating in the vehicle; OR SiriusXM audio is interrupted sporadically. The following faults may be stored in the head unit (HU-H6): B7F912 – “Communication … - M650624 Sep 11, 2024 · Service Bulletin/Repair Instructions
Various concerns with Apple CarPlay may be reported in the vehicle, including: The Apple CarPlay connection is sporadically terminated The connection to Apple CarPlay cannot be established Apple CarPlay cannot be activated No fault memory entry is stored fo… - M650524 Sep 11, 2024 · Service Bulletin/Repair Instructions
Various concerns with Apple CarPlay may be reported in the vehicle, including: The Apple CarPlay connection is sporadically terminated The connection to Apple CarPlay cannot be established Apple CarPlay cannot be activated No fault memory entry is stored fo… - M650424 Sep 9, 2024 · Service Bulletin/Repair Instructions
The initial loading time for the MINI Interaction Unit (MIU) takes a significantly long time. The start-up animation remains on the MINI Interaction Unit (MIU) for more than 30 seconds. - M310124 Sep 24, 2024 · Service Bulletin/Repair Instructions
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/or outer CV boots. - M610324 Aug 16, 2024 · Service Campaign
Some model year (MY) 2023/2024 MINI vehicles may be equipped with a Body Domain Controller (BDC)that needs to be replaced. This is not a safety, emissions, or any other performance issue. - M650324 Jul 2, 2024 · Service Campaign
Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the HU has been s… - M650224 Jul 2, 2024 · Service Campaign
Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the HU has been s… - M610324 Jul 13, 2024 · Service Campaign
Some model year (MY) 2023/2024 MINI vehicles may be equipped with a Body Domain Controller (BDC)that needs to be replaced. This is not a safety, emissions, or any other performance issue. - M120124 Jun 19, 2024 · Service Bulletin/Repair Instructions
Check Control message: Drive. Check as soon as possible. The emissions warning lamp (MIL) may light up and the following fault has been stored in the DME faultmemory: 1E0308 - idle speed control, plausibility, cold start: Speed implausible - M510324 May 8, 2024 · Service Campaign
Delivery Stop Rear Door Trim Panel - B064024 May 6, 2024 · Service Bulletin/Repair Instructions
Steering Wheel Module Return - M650324 May 20, 2024 · Service Campaign
software update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the HU has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have… - M310124 May 24, 2024 · Service Bulletin/Repair Instructions
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/or outer CV boots. - M650124 May 20, 2024 · Service Campaign
In certain vehicles, the speeds in the Active Safety menu may be incorrectly displayed as 0 miles per hour(MPH). - M640116 Jan 19, 2024 · Service Bulletin/Repair Instructions
Customer complains of a musty odor or damp front footwell carpet. - M511616 Nov 2, 2023 · Service Bulletin/Repair Instructions
Cavity protection applied to underside of the hood is leaking out onto the wheel arch trim and grille. - M610102 Nov 2, 2023 · Service Bulletin/Repair Instructions
Proper battery maintenance is vital when MINI vehicles are in your centerâ™s inventory. Allowing a vehicleâ™s low-voltage battery to drop below 12.0 volts (12.0 V) permanently reduces the expected battery life and can lead to premature failure. For … - M110423 Sep 18, 2023 · Service Bulletin/Repair Instructions
The left charge air line can fail and cause an induction leak. In some cases the âEngine Malfunctionâwarning may illuminate. Note: This Service Information is similar to M11 03 23; though this one pertains to vehicles already retailed. - M110323 Sep 18, 2023 · Service Bulletin/Repair Instructions
Due to a manufacturing defect, the left charge air line can fail and cause an induction leak. In some casesthe âEngine Malfunctionâ warning may illuminate.
Source: NHTSA manufacturer communications files.