Model line

NEW Flyer Xcelsior

Every NEW Flyer Xcelsior model year on file, 2015 to 2025. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.

Owner complaints, all model years42 involved a crash, fire, injury or death
Model years112015 to 2025
Recall campaigns1Distinct campaigns listing it
Service bulletins151Summed across model years
By model year

The 2018 model year drew the most complaints, 1, 25% of the model's total

Owner complaints filed with NHTSA, all years filed, by model year.

00.250.50.751201520162017201812019202020212022202320242025
Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.
Components

Electrical system leads the NEW Flyer Xcelsior complaint record

Owner complaints across all model years, by component.

Electrical system
1
Engine and cooling
1
Seat belts
1
Structure
1
Source: NHTSA ODI complaints file.
Model years

The record for each NEW Flyer Xcelsior model year

Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.

NEW Flyer Xcelsior by model year
YearBodyComplaintsSeverity indexPeer indexRecallsInvestigationsBulletins
2025Bus10.0None104
2024Not decoded0NoneNone103
2023Not decoded0NoneNone103
2022Bus1100.0100103
2021Bus10.0None107
2020Not decoded0NoneNone107
2019Not decoded0NoneNone108
2018Bus1100.0None109
2017Not decoded0NoneNone1036
2016Not decoded0NoneNone1037
2015Not decoded0NoneNone1034
Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.
Latest recalls

Recent campaigns covering the NEW Flyer Xcelsior

  • 25V-542 Aug 22, 2025
    Buses may have been built without enough emergency exits or the exits may be in an incorrect location
    Structure ยท 2,354 vehicles
Source: NHTSA ODI recalls file.