Model yearPark outside

2025 NEW Flyer XE60

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year49,694 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2025 NEW Flyer XE60 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2025 NEW Flyer XE60

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2025 NEW Flyer XE60
CampaignFiledSubjectComponentVehiclesRemedy
26V-151Mar 13, 2026Inverter software error may cause unintended acceleration or deceleration in certain conditionsElectrical system1,196Software update
25V-898Dec 19, 2025Antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lightsStability and traction control6,673Software update
25V-631Sep 19, 2025High voltage battery may experience a short circuit within the battery module when charging to near or full capacityPark outsideElectrical system655Part replacement
25V-566Aug 29, 2025Inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheatElectrical system1,170Software update
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2025 NEW Flyer XE60

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    Service bulletins

    13 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • ITS61870 Sep 22, 2026 · Service Bulletin/Repair Instructions
      Instructions provided to remove the existing brass/plastic swivel fitting and replacing with a more reliable solid brass fixed position fitting.
    • ITS61897 Aug 6, 2026 · Service Bulletin/Repair Instructions
      This ITS provides information to set the Thermo-King thermal breakers to their maximum setting and to ensure that the most current Thermo-King firmware is installed on the unit.
    • ITS61817 Jun 26, 2026 · Service Bulletin/Repair Instructions
      Software update to ABS battery systems to address isolation faults, HV contactor faults, and thermistor issues.
    • ITS61772 Jun 3, 2026 · Service Bulletin/Repair Instructions
      Instructions for uploading the latest software version. When the Voltage Regulator frequency on the PWM enable signal is not 500hz, the regulator can cause CAN errors on whatever CAN line it is installed onto, causing some programming procedures to fail.
    • ITS61748 May 23, 2026 · Service Bulletin/Repair Instructions
      Instructions for verifying/correcting torque on front destination sign mounting hardware installed on certain buses.
    • ITS61729 May 15, 2026 · Service Bulletin/Repair Instructions
      Instructions for loading software to adjust Transtech voltage regulator PWM frequency.
    • ITS61724 May 19, 2026 · Service Bulletin/Repair Instructions
      Instructions to update the ABS Battery system to the latest software version.
    • ITS61468 Apr 14, 2026 · Service Bulletin/Repair Instructions
      Instructions to remove unused stud from electrical box
    • ITS61489 Nov 19, 2025 · Service Bulletin/Repair Instructions
      Instructions to update V2 traction inverters with new bootloader.
    • 251030 Battery email Oct 31, 2025 · Other
      A consumer notification indicating one of New Flyer's battery suppliers is exiting the market.
    • TSIB 25-07 Aug 21, 2025 · Service Bulletin/Repair Instructions
      This Bulletin is being issued due to New Flyer & MCI have received reports that customers are re-torquing high-voltage (HV) connections during preventative maintenance inspections as outlined in the Preventive Maintenance section of the Service or Maintenan…
    • TSIB 25-04 May 14, 2025 · Service Bulletin/Repair Instructions
      This Technical Service Information Bulletin has been issued to remind customers that fill pressure must not exceed 25 psi to avoid injury or damage components during filling and deaeration of the ESS Battery Thermal Management System.
    • ITS61251 Mar 10, 2025 · Service Bulletin/Repair Instructions
      Instruction to Service to retrofit duckbill drains to the ESS units & modify breathers. (7 String Bus)
    Source: NHTSA manufacturer communications files.