By model year
NEW Flyer XE60 complaints by model year
Owner complaints filed with NHTSA, all years filed, by model year.
Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.
Model line
NEW Flyer XE60
Every NEW Flyer XE60 model year on file, 2017 to 2025. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.
Owner complaints, all model years00 involved a crash, fire, injury or death
Model years92017 to 2025
Recall campaigns10Distinct campaigns listing it
Service bulletins183Summed across model years
Components
Complaints by component
Owner complaints across all model years, by component.
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Source: NHTSA ODI complaints file.
Model years
The record for each NEW Flyer XE60 model year
Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.
| Year | Body | Complaints | Severity index | Peer index | Recalls | Investigations | Bulletins |
|---|---|---|---|---|---|---|---|
| 2025 | Not decoded | 0 | None | None | 4 | 0 | 13 |
| 2024 | Not decoded | 0 | None | None | 5 | 0 | 24 |
| 2023 | Not decoded | 0 | None | None | 6 | 0 | 17 |
| 2022 | Not decoded | 0 | None | None | 6 | 0 | 11 |
| 2021 | Not decoded | 0 | None | None | 7 | 0 | 18 |
| 2020 | Not decoded | 0 | None | None | 4 | 0 | 34 |
| 2019 | Not decoded | 0 | None | None | 5 | 0 | 40 |
| 2018 | Not decoded | 0 | None | None | 3 | 0 | 15 |
| 2017 | Not decoded | 0 | None | None | 1 | 0 | 11 |
Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.
Latest recalls
Recent campaigns covering the NEW Flyer XE60
- 26V-151 Mar 13, 2026
Inverter software error may cause unintended acceleration or deceleration in certain conditions
Electrical system · 1,196 vehicles - 25V-898 Dec 19, 2025
Antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights
Stability and traction control · 6,673 vehicles - 25V-631 Sep 19, 2025
High voltage battery may experience a short circuit within the battery module when charging to near or full capacity
Electrical system · 655 vehicles - 25V-566 Aug 29, 2025
Inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat
Electrical system · 1,170 vehicles - 24V-056 Jan 31, 2024
One or more drain valves may not activate as intended, which could allow battery packs to accumulate liquid in the battery pack enclosure
Electrical system · 337 vehicles - 23V-897 Dec 22, 2023
Due to a software error, unintended acceleration may occur during certain conditions
Speed control · 246 vehicles - 23V-083 Feb 15, 2023
One or more battery packs may accumulate liquid in the battery pack enclosure
Electrical system · 219 vehicles - 22V-943 Dec 20, 2022
Steering column connection to the upper steering shaft may become loose
Steering · 746 vehicles - 21V-244 Apr 7, 2021
Firmware errors in the inverters may cause the electric drive system to shutdown
Electrical system · 227 vehicles - 19V-100 Feb 15, 2019
Affected vehicles are equipped with an AS-3 tempered glass panel in the rooftop emergency escape hatch that may shatter in extreme cold temperatures
Visibility and wipers · 172 vehicles
Source: NHTSA ODI recalls file.