AutoStatsIQ
Data through Oct 2026
Model year

2023 NEW Flyer XHE40

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (4)Complaints (0)Investigations (0)Bulletins (8)
Recall campaigns covering this model year49,376 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2023 NEW Flyer XHE40 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2023 NEW Flyer XHE40

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2023 NEW Flyer XHE40
CampaignFiledSubjectComponentVehiclesRemedy
26V-151Mar 13, 2026Inverter software error may cause unintended acceleration or deceleration in certain conditionsElectrical system1,196Software update
25V-898Dec 19, 2025Antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lightsStability and traction control6,673Software update
25V-566Aug 29, 2025Inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheatElectrical system1,170Software update
24V-056Jan 31, 2024One or more drain valves may not activate as intended, which could allow battery packs to accumulate liquid in the battery pack enclosureElectrical system337Not stated
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2023 NEW Flyer XHE40

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    8 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • ITS61693 May 7, 2026 · Service Bulletin/Repair Instructions
      This ITS provides instructions on how to replace the air intake assembly on certain fuel cells. This is required due to the air filter for the original intake has been obsoleted by the supplier.
    • ITS61424 Oct 2, 2025 · Service Bulletin/Repair Instructions
      Instructions to replace the original pressure relief valve with a new part with a lower set pressure point.
    • TSIB 25-07 Aug 21, 2025 · Service Bulletin/Repair Instructions
      This Bulletin is being issued due to New Flyer & MCI have received reports that customers are re-torquing high-voltage (HV) connections during preventative maintenance inspections as outlined in the Preventive Maintenance section of the Service or Maintenan…
    • ITS61268 Feb 14, 2025 · Service Bulletin/Repair Instructions
      Instruction to Service to update vehicles with ELFA 3 to provide improved BMS response to overcharging and other functional safety mechanisms, more robust detection of failure modes through DTCs, Battery Data Recorder (BDR) capabilities, and streamlined fla…
    • ITS61252 Feb 7, 2025 · Service Bulletin/Repair Instructions
      Instruction to Service for updating ESS drains, remove internal mechanism, re-install and add duckbill. Remove the ESS breather, extract the internal mechanism, remove the three desiccant bags and reinstall the breather. 2 string buses.
    • ITS61127 Aug 29, 2024 · Service Bulletin/Repair Instructions
      Instruction to Service to rework end fairings and add support brackets for XHE40 buses.
    • ITS61123 Aug 15, 2024 · Service Bulletin/Repair Instructions
      Instruction to Service for updating the battery program on certain ELFA3 buses for Improved BMS response to overcharging and other functional safety mechanisms, more robust detection of failure modes through DTCs, improving Battery Data Recorder (BDR) capab…
    • ITS61015 May 16, 2024 · Service Bulletin/Repair Instructions
      Instruction to Service for inspection and correction of side console illumination lamps.
    Source: NHTSA manufacturer communications files.
    About service bulletins