By model year
NEW Flyer XHE40 complaints by model year
Owner complaints filed with NHTSA, all years filed, by model year.
Source: NHTSA ODI. Complaints are not verified by NHTSA, and NHTSA publishes no sales volumes, so counts are not rates.
Model line
NEW Flyer XHE40
Every NEW Flyer XHE40 model year on file, 2016 to 2026. Pick a year for its recalls, investigations, service bulletins and the full text of owner complaints.
Owner complaints, all model years00 involved a crash, fire, injury or death
Model years112016 to 2026
Recall campaigns5Distinct campaigns listing it
Service bulletins85Summed across model years
Components
Complaints by component
Owner complaints across all model years, by component.
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Source: NHTSA ODI complaints file.
Model years
The record for each NEW Flyer XHE40 model year
Peer index compares complaints with the median vehicle of the same model year and body class (100 is the median). It corrects for age, not for how many were sold.
| Year | Body | Complaints | Severity index | Peer index | Recalls | Investigations | Bulletins |
|---|---|---|---|---|---|---|---|
| 2026 | Not decoded | 0 | None | None | 2 | 0 | 4 |
| 2025 | Not decoded | 0 | None | None | 3 | 0 | 11 |
| 2024 | Not decoded | 0 | None | None | 4 | 0 | 15 |
| 2023 | Not decoded | 0 | None | None | 4 | 0 | 8 |
| 2022 | Not decoded | 0 | None | None | 1 | 0 | 3 |
| 2021 | Not decoded | 0 | None | None | 1 | 0 | 2 |
| 2020 | Not decoded | 0 | None | None | 0 | 0 | 7 |
| 2019 | Not decoded | 0 | None | None | 2 | 0 | 17 |
| 2018 | Not decoded | 0 | None | None | 2 | 0 | 13 |
| 2017 | Not decoded | 0 | None | None | 1 | 0 | 2 |
| 2016 | Not decoded | 0 | None | None | 2 | 0 | 3 |
Source: NHTSA ODI. Body class from NHTSA's VIN decoder where decoded.
Latest recalls
Recent campaigns covering the NEW Flyer XHE40
- 26V-151 Mar 13, 2026
Inverter software error may cause unintended acceleration or deceleration in certain conditions
Electrical system · 1,196 vehicles - 25V-898 Dec 19, 2025
Antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights
Stability and traction control · 6,673 vehicles - 25V-566 Aug 29, 2025
Inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat
Electrical system · 1,170 vehicles - 24V-056 Jan 31, 2024
One or more drain valves may not activate as intended, which could allow battery packs to accumulate liquid in the battery pack enclosure
Electrical system · 337 vehicles - 21V-244 Apr 7, 2021
Firmware errors in the inverters may cause the electric drive system to shutdown
Electrical system · 227 vehicles
Source: NHTSA ODI recalls file.