Model year

2025 NEW Flyer XHE40

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year39,039 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2025 NEW Flyer XHE40 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2025 NEW Flyer XHE40

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2025 NEW Flyer XHE40
CampaignFiledSubjectComponentVehiclesRemedy
26V-151Mar 13, 2026Inverter software error may cause unintended acceleration or deceleration in certain conditionsElectrical system1,196Software update
25V-898Dec 19, 2025Antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lightsStability and traction control6,673Software update
25V-566Aug 29, 2025Inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheatElectrical system1,170Software update
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2025 NEW Flyer XHE40

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    Service bulletins

    11 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • ITS61994 Sep 15, 2026 · Service Bulletin/Repair Instructions
      Instructions to load the latest software to prevent single out-of-range isolation samples from causing low isolation faults
    • ITS61869 Jul 28, 2026 · Service Bulletin/Repair Instructions
      Instructions to accommodate customer requests to add H2 tank pressure and tank temperature gauge on dash as visible metric for H2 fuel testing requirement.
    • ITS61772 Jun 3, 2026 · Service Bulletin/Repair Instructions
      Instructions for uploading the latest software version. When the Voltage Regulator frequency on the PWM enable signal is not 500hz, the regulator can cause CAN errors on whatever CAN line it is installed onto, causing some programming procedures to fail.
    • ITS61748 May 23, 2026 · Service Bulletin/Repair Instructions
      Instructions for verifying/correcting torque on front destination sign mounting hardware installed on certain buses.
    • ITS61712 May 12, 2026 · Service Bulletin/Repair Instructions
      This ITS provides instructions on how to replace the air intake assembly on certain fuel cells. This is required due to the air filter for the original intake has been obsoleted by the supplier.
    • ITS61621 Mar 26, 2026 · Service Bulletin/Repair Instructions
      Instructions to verify the upper shock absorber mount hardware is torqued to spec.
    • 260313-XHE coolant leak Mar 14, 2026 · Other
      Email/letter to customers regarding a coolant leak on some fuel-cell buses.
    • ITS61489 Nov 19, 2025 · Service Bulletin/Repair Instructions
      Instructions to update V2 traction inverters with new bootloader.
    • ITS61424 Oct 2, 2025 · Service Bulletin/Repair Instructions
      Instructions to replace the original pressure relief valve with a new part with a lower set pressure point.
    • TSIB 25-07 Aug 21, 2025 · Service Bulletin/Repair Instructions
      This Bulletin is being issued due to New Flyer & MCI have received reports that customers are re-torquing high-voltage (HV) connections during preventative maintenance inspections as outlined in the Preventive Maintenance section of the Service or Maintenan…
    • ITS61268 Feb 14, 2025 · Service Bulletin/Repair Instructions
      Instruction to Service to update vehicles with ELFA 3 to provide improved BMS response to overcharging and other functional safety mechanisms, more robust detection of failure modes through DTCs, Battery Data Recorder (BDR) capabilities, and streamlined fla…
    Source: NHTSA manufacturer communications files.