Model year

2015 NEW Flyer XHE60

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year26,900 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2015 NEW Flyer XHE60 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2015 NEW Flyer XHE60

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2015 NEW Flyer XHE60
CampaignFiledSubjectComponentVehiclesRemedy
25V-898Dec 19, 2025Antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lightsStability and traction control6,673Software update
21V-244Apr 7, 2021Firmware errors in the inverters may cause the electric drive system to shutdownElectrical system227Software update
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2015 NEW Flyer XHE60

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    Service bulletins

    10 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • TSIB 26-03 Jul 1, 2026 · Service Bulletin/Repair Instructions
      This bulletin communicates an update to the required replacement interval for the fuel cell secondary air filter on units equipped with Ballard fuel cell systems.
    • TSIB 25-07 Aug 21, 2025 · Service Bulletin/Repair Instructions
      This Bulletin is being issued due to New Flyer & MCI have received reports that customers are re-torquing high-voltage (HV) connections during preventative maintenance inspections as outlined in the Preventive Maintenance section of the Service or Maintenan…
    • ITS59220 May 3, 2021 · Service Bulletin/Repair Instructions
      This instruction to service describes the high voltage inspection procedure for specifically equipped hydrogen-electric vehicles.
    • ITS58932 May 14, 2020 · Service Bulletin/Repair Instructions
      Technical Instruction describing how to reprogram the CM0711 gateway module
    • 190524-115466 May 29, 2020 · Service Bulletin/Repair Instructions
      Programmable Logic Controller (PLC) program change - to correct the requirement to manually cycle the rear doors open and closed before operating the bus.
    • SMB189 Dec 20, 2019 · Service Bulletin/Repair Instructions
      Service Manual Bulletin - Update to high voltage safety procedures, specifically Lockout/Tagout, de-energizing and re-energizing procedures for both battery electric and fuel cell buses.
    • SMB187 Sep 13, 2019 · Service Bulletin/Repair Instructions
      Service Manual Bulletin which stresses the need for safety when performing maintenance on the high voltage systems on your New Flyer vehicle.
    • SMB186 Sep 20, 2019 · Service Bulletin/Repair Instructions
      Service Manual Bulletin providing revised, corrected or additional information for the Preventive Maintenance on buses specifically equipped with a Powerex direct drive air compressor.
    • SMB188 Sep 20, 2019 · Service Bulletin/Repair Instructions
      Service Manual Bulletin provides revised information for the Preventive Maintenance on specifically equipped vehicles with the Powerex belt driven air compressor.
    • ITS6420 Nov 30, 2016 · Service Bulletin/Repair Instructions
      TECHNICAL INSTRUCTION FOR AMEREX DISPLAY MODULE AND FIRMWARE VALIDATION
    Source: NHTSA manufacturer communications files.