Campaign 21V-244

Firmware errors in the inverters may cause the electric drive system to shutdown

View NHTSA filingAll New Flyer of America campaigns
Defect summary

New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2021 XE40, 2019-2021 XE35, 2018-2021 XE60, 2016-2019 XHE40, and 2015 XHE60 vehicles. Firmware errors in the inverters may cause the electric drive system to shutdown.

Consequence

A sudden loss of power increases the risk of a crash.

Remedy

New Flyer will notify owners, and dealers will update firmware software, free of charge. The recall began on April 19, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-005.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA ODI recalls file, campaign 21V244000. Text as published by NHTSA.
Vehicles covered

5 product lines are covered

Owner complaints filed with NHTSA about electrical system on these vehicles: 0, of which 0 involved a crash, fire, injury or death. Complaints are not verified by NHTSA.

Vehicles covered by campaign 21V-244
MakeModelModel yearsComplaints on this component
NEW FlyerXE352019 to 20210
NEW FlyerXE402015 to 20210
NEW FlyerXE602018 to 20210
NEW FlyerXHE402016 to 20190
NEW FlyerXHE6020150
Source: NHTSA ODI recalls and complaints files. Equipment, tire and child-seat campaigns list products, not vehicles.