By year
Owner complaints and recall campaigns about NEW WAY vehicles
Owner complaints filed with NHTSA, 2025 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
NEW WAY
The complete NHTSA record for NEW WAY vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most NEW WAY recalls are filed by Scranton Mfg, part of New Way.
Owner complaints in the last five years00 on file in all, across 2 models
Recall campaigns11 in five years
Severity indexNoneCrash, fire, injury or death per 100 complaints
Investigations00 service bulletins
Components
Owner complaints by component
Share of all owner complaints on file, by component.
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Source: NHTSA ODI.
Models
The Front Loader has the most complaints of any NEW WAY model
Every NEW WAY model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Front Loader | 2025 | 0 | None | 1 | 0 |
| Side Loader | 2025 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a NEW WAY product
- 25V-782 Nov 13, 2025
Manual cylinder valves in the CNG fuel system may develop stress corrosion cracks in the bottom plugged port, causing a leak
Fuel system ยท 38 vehicles
Source: NHTSA ODI recalls file.