Complaints over time
Complaints about the 2017 Newmar BAY Star peaked in 2017, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2017 Newmar BAY Star
Other, gasoline, 4x2, built in United States. Owner complaints on file from Sep 8, 2017 to Sep 8, 2017.
Recall campaigns covering this model year338k vehicles or units across those campaigns
Owner complaints1Below the median 2017 other
Severity index0.02017 others average 7.5
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2017 Newmar BAY Star name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2017 Newmar BAY Star
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-843 | Dec 26, 2017 | Brake Hydraulic Electronic Control Units (HECU) on these vehicles may be missing valve block ball plugs, potentially causing a brake fluid leak or… | Brakes | 30 | Part replacement |
| 17V-830 | Dec 19, 2017 | These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat | Electrical system | 2,915 | Repair or modification |
| 17V-809 | Dec 15, 2017 | List of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf | Equipment | 34,699 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2017 Newmar BAY Star
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Sep 8, 2017Failure Aug 11, 20173,779 milesRoseburg, OREngine, Fuel/propulsion system
THE VEHICLE HAS AN INTERMITTENT PROBLEM WITH A SEVERE STAGGER ON TAKE OFF FROM A DEAD STOP. THE PROBLEM OCCURS FAIRLY INFREQUENTLY, BUT WHEN IT DOES OCCUR IT CAN PREVENT THE VEHICLE FROM ACCELERATING FOR UP TO A BLOCK IN DISTANCE. DURING THIS TIME THE VEHICLE ACTS AS THOUGH IT IS GOING TO DIE AND WILL ONLY TRAVEL 2 - 5 MILES PER HOUR. EVENTUALLY, IT WILL RESUME ACCELERATION AND DRIVE NORMALLY. HOWEVER, IT IS A SEVERE DANGER TO THE VEHICLE'S OCCUPANTS SINCE THIS CAN OCCUR WHEN PULLING OUT TO TURN RIGHT OR LEFT OR EVEN GO THROUGH AN INTERSECTION ON A GREEN LIGHT, WHICH MIGHT TURN RED BY THE TIME THE VEHICLE DECIDES TO ACCELERATE NORMALLY. I HAVE TAKEN IT TO THE FORD DEALER IN DALLAS, OREGON, TWICE TO HAVE IT REPAIRED. THEY HAVE RUN DIAGNOSTICS ON THE FLIGHT RECORDER AND HAVE BEEN UNABLE TO DETECT THE PROBLEM. SINCE IT IS AN INTERMITTENT PROBLEM THIS IS NOT BEYOND THE SCOPE OF REASON. I HAVE TALKED WITH A NUMBER OF MECHANICS OUTSIDE OF THE FORD ORGANIZATION, AND MOST OF THEM HAVE STATED THAT THEY BELIEVE THE PROBLEM TO BE THE THROTTLE POSITIONING SENSOR. I HAVE SUGGESTIVE THIS TO FORD AND ITS DEALERSHIP, BUT THEY STATE THAT THEY CANNOT REPLACE THE SENSOR WITHOUT FIRST HAVING THE FLIGHT RECORDER DETECT THE EXACT PROBLEM. I HAVE OFFERED TO PAY THE DEALERSHIP FOR THE PART AND LABOR, EVEN THOUGH I AM STILL IN WARRANTY, BUT THEY REFUSE TO REPLACE IT. IN THE MEANTIME MY WIFE AND I ARE EXPOSED TO AN EXTREME RISK WHILE OPERATING OUR NEW MOTORHOME. THE DEALERSHIP WANTS US TO DRIVE THE 150 MILES FROM OUR HOME AND LEAVE THE VEHICLE WITH THEM TO TEST IT AT THEIR CONVENIENCE WHILE THEIR MECHANICS HAVE A LULL IN THEIR DAILY SCHEDULE. TO DO THIS WITHOUT A SCHEDULED TIME WITH AN INTERMITTENT PROBLEMS COULD TAKE MONTHS. I HAVE ASKED FORD TO SUPPLY US WITH THE LOAN OF A FORD FLIGHT RECORDER TO USE UNTIL THE PROBLEM CAN BE DETECTED, BUT THEY HAVE REFUSED TO DO SO.
NHTSA complaint 11022244
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
6 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- TSB 600 May 16, 2023 · Service Bulletin/Repair Instructions
Newmar has decided to add straps to coaches equipped with a front overhead bunk to prevent the possibility of the bunk lowering if the latches were not securely or properly latched and/or unintentional latch release. - TSB466Amended Jan 3, 2022 · Service Bulletin/Repair Instructions
Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITE® thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Re… - TSB472Amended Jan 3, 2022 · Service Bulletin/Repair Instructions
Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITE® thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Re… - PIB 527 Sep 24, 2018 · Service Bulletin/Repair Instructions
If a customer complains about their satellite, this product improvement bulletin may be helpful. This will only apply to coaches equipped with an HDMI/ CAT6 splitter AND the customer has installed a Geni-type satellite receiver. In this scenario, the custom… - RSB 507 Jan 18, 2018 · Service Bulletin/Repair Instructions
In response to notification from Ford, Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Ford chassis. On certain motorhomes, the anti-lock brake system hydraulic electronic control unit (HE… - RSB 506 Jan 18, 2018 · Service Bulletin/Repair Instructions
Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. Issue: On certain motorhomes, there may be a loose electrical connection to the automatic transfer switch (ATS) that was not properly tightened. If…
Source: NHTSA manufacturer communications files.