Complaints over time
Complaints about the 2015 Newmar Dutch Star peaked in 2018, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model yearDo not drive
2015 Newmar Dutch Star
Other, diesel, 6x2, built in United States. Owner complaints on file from Jul 20, 2015 to Oct 5, 2021.
Recall campaigns covering this model year1146k vehicles or units across those campaigns
Owner complaints52.5 times the median 2015 other
Severity index40.02015 others average 5.9
First 24 months2Complaints in its first two years
Components
40% of complaints about the 2015 Newmar Dutch Star name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
11 recall campaigns cover the 2015 Newmar Dutch Star
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 18V-245 | Apr 18, 2018 | When switching from using the low beam headlights to the high beam headlights, the low beam headlights go out when the intention was to have both… | Lighting | 2,038 | Not stated |
| 18V-198 | Mar 27, 2018 | Power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter… | Steering | 2,139 | Repair or modification |
| 17V-809 | Dec 15, 2017 | List of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf | Equipment | 34,699 | Part replacement |
| 17V-497 | Aug 9, 2017 | These chassis have a battery cable mounting bracket may not have been installed correctly, as a result, the improperly routed and clipped battery… | Electrical system | 1,167 | Inspection |
| 17V-420 | Jun 30, 2017 | In the affected motorhomes, the driver side and passenger side powered night shades can be lowered by using the remote when the ignition is in the… | Equipment | 1,289 | Repair or modification |
| 16V-721 | Oct 7, 2016 | In these vehicles with a heavier, adjustable, straight foot pedal, the brake activation signal to certain towed devices may not deactivate when… | Brakes | 7 | Repair or modification |
| 16V-478 | Jun 28, 2016 | Throttle pedal position sensor on the affected vehicles may not return to zero, causing the engine brake to suddenly not activate as expected,… | Engine and cooling | 1,243 | Part replacement |
| 16V-414 | Jun 8, 2016 | In the affected vehicles, the steering box may have been manufactured with an incorrect spacer with insufficient height that can cause too much…Do not drive | Steering | 510 | Part replacement |
| 16V-252 | Apr 28, 2016 | On certain recreational vehicles built with a heavier, adjustable foot pedal, the brake activation signal to certain towed devices may not… | Brakes | 1,150 | Repair or modification |
| 15V-808 | Dec 1, 2015 | Affected vehicles are equipped with refrigerator door latches that may inadvertently lock without the operator's knowledge | Equipment | 979 | Part replacement |
| 15V-803 | Nov 30, 2015 | Affected vehicles have cargo door lock actuators that may overheat and melt the actuator housing | Electrical system | 1,085 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2015 Newmar Dutch Star
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
5 complaints on file, page 1 of 1.
- Filed Oct 5, 2021Failure Oct 3, 2021West Jordan, UTEngine, Fuel system, Diesel
I was driving home this weekend in my motorhome and noticed smoke coming out of rear of vehicle. I thought we were on fire. Fortunately I was able to get off the road and no injuries occurred. However, there will be many injuries if this problem is not recalled. The vehicle has a Cummins ISL Diesel motor. Vehicle has 33K miles. The #1 fuel injector line fails. If you look online this has happened many of times. Cummins also has a TSB for failure. Also, the "revised" part comes with a new bracket to prevent future failure. So Cummins is aware of problem. The fuel is spraying all over the engine compartment and straight on the exhaust. This is dangerous and people will die, or at the very least cause extensive damage. I tried to reach out to Cummins and received no response. Thanks for your time.
NHTSA complaint 11435626 - Filed Sep 25, 2018Failure Sep 25, 201824,569 milesFranklin, TNVisibility/wiper
THE VEHICLE WAS DRIVING DOWN THE ROAD. THE DRIVER SIDE WINDSHIELD WIPER WHEN ENGAGED AT LOW MEDIUM OR HIGH SPEED BUT IN THE CASE IT FAILED AT LOW SPEED. THE WIPER ON DRIVER SIDE GOES OFF WINDSHIELD TO SIDE MIRROR AND FAILS. *DT CONSUMER STATED PRODUCT MALFUNCTIONED DRIVING DOWN THE INTERSTATE. UPDATED 10/9/18*JB
NHTSA complaint 11131473 - Filed Apr 11, 2018Failure Apr 11, 2018Orlando, FLUnknown or other
WHEN I ENTER MY VIN, YOUR SITE SAYS THAT "ONE OR MORE PARAMETERS ARE INVALID". I'VE USED THE SITE BEFORE, AND THE VIN IS VALID. WHEN I PUT IN THE VIN, IT SAYS 17/17 AT THE END (INDICATING THAT ALL 17 CHARACTERS WERE ENTERED).
NHTSA complaint 11084662 - Filed Feb 1, 2016Failure Jan 25, 20163,500 milesSaylorsburg, PAElectrical systemFire
TL* THE CONTACT OWNS A 2015 NEWMAR DUTCH STAR. THE CONTACT STATED THAT THERE WAS A BURNING ODOR IN THE RESTROOM OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT SCREWS HAD COME LOOSE IN THE FUSE PANEL; ALLOWING THE ELECTRICAL WIRING TO COME INTO CONTACT WITH ONE ANOTHER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500.
NHTSA complaint 10823446 - Filed Jul 20, 2015Failure May 14, 20152,235 milesEdgewood, WAElectrical systemFire
VEHICLE WAS SITTING IN DEALER'S LOT AND CAUGHT FIRE IN THE MIDDLE OF THE NIGHT. INVESTIGATION BY FIRE MARSHALL, AND SUBSEQUENT INSURANCE ADJUSTERS BELIEVE THIS LOSS TO BE DUE TO AN ELECTRICAL PROBLEM IN THE COACH. THE COACH HAS BEEN DEEMED A TOTAL LOSS...UPDATED 10-20/15*BF UPDATED 12/4/2017*CN
NHTSA complaint 10735331
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
27 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- TSB466Amended Jan 3, 2022 · Service Bulletin/Repair Instructions
Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITE® thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Re… - TSB472Amended Jan 3, 2022 · Service Bulletin/Repair Instructions
Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITE® thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Re… - PIB 538 Dec 18, 2018 · Service Bulletin/Repair Instructions
Newmar has made a change to the water pump circuit fuse on certain coaches to improve customer experience. In most cases, the 10 amp fuse installed by the factory is sufficient. However, some coaches equipped with a ShurFlo water pump (Newmar part # 127488)… - PIB 495 Dec 14, 2017 · Service Bulletin/Repair Instructions
Daimler Trucks North America LLC, on behalf of its wholly-owned subsidiary, Freightliner Custom Chassis Corporation, has issued field service campaign SF546AB. In response, Newmar is publishing PIB 495. Issue: On certain coaches, a check valve is missing o… - PIB 494 Sep 28, 2017 · Service Bulletin/Repair Instructions
If the coach's HWH leveling system has intermittent issues when operating, check for corrosion or loose mounting bolts. Torque the mounting bolts (if needed) to 30 ft. pounds. A ground cable may also be installed to improve the overall grounding of the HWH … - TSB 493 Sep 21, 2017 · Service Bulletin/Repair Instructions
Daimler Trucks North America has issued field service campaign SF543A. In response, Newmar is publishing TSB 493. Issue: On specific vehicles equipped with Stoneridge light bar control units (LBCU), the instrument panel odometer value may reset and no long… - RSB 488 Sep 20, 2017 · Service Bulletin/Repair Instructions
Daimler Trucks North America has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (NHTSA# 17V 451). In response, Newmar has filed recall NHTSA# 17V 497 and TC# 2017-389. Issue: On certain mo… - 15V803 Aug 22, 2017 · Service Bulletin/Repair Instructions
Mailing second notice on not corrected customer letters on NHTSA Recall: Newmar Corporation has decided that a defect which relates to motor vehicle safety exists in specific motor homes. NHTSA# 15V 803, TC# 2015- 562 Issue: On certain motorhomes, the ca… - 15V808 Aug 25, 2017 · Service Bulletin/Repair Instructions
Mailing second notice on not corrected customer letters on NHTSA Recall: Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motor homes. Issue: Certain motorhomes may have a defective refrigerator travel latch… - RSB483 Jul 20, 2017 · Service Bulletin/Repair Instructions
Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. On certain motorhomes, the driver and passenger power night shades may be operated using the remote when the ignition is in the ON position. If t… - PIB 433 Oct 20, 2015 · Service Bulletin/Repair Instructions
This PIB has been created to inform Newmar dealers that power lock actuators for baggage doors (part # 66214 and part # 123822) are now obsolete. The new part (# 024193) is a replacement for both of the obsolete parts and will mount the same way. The wire c… - RSB 477 Apr 27, 2017 · Service Bulletin/Repair Instructions
Spartan Motors USA, Inc. has decided that a defect relating to motor vehicle safety exists in specific motor homes built on Spartan chassis. In response, Newmar Corporation is publishing the following recall: NHTSA #17V 195 TC #2017-162. Issue: On certain m… - RSB 469 Dec 1, 2016 · Service Bulletin/Repair Instructions
Daimler Trucks North America has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis. In response, Newmar is publishing recall NHTSA# 16V 721 TC# 2016-488. On certain motorhomes built with a h… - TSB 417 Jun 18, 2015 · Service Bulletin/Repair Instructions
The purpose of this TSB is to address units having issues with the floor heat switch plates changing user settings randomly. Provides instructions to update KIB V-Bus system. - TSB 422 Jun 23, 2015 · Service Bulletin/Repair Instructions
Certain 2015 units, models have been built using the 5/8' crimp rings on the (2) heated water lines. The clamps used on the (2) heated water lines do not crimp lines on fittings adequately. This may result in the line separating, causing a water leak. - TSB 425 Jun 30, 2015 · Service Bulletin/Repair Instructions
Non tag axle units may have improper ride height adjustment. Inspect and adjust as needed. Ride height adjusted at proper height will improve ride comfort. - TSB 420 Jul 23, 2015 · Service Bulletin/Repair Instructions
Freightliner SS# 468987 Brake Lights Stay Illuminated on RV Chassis Applicable Vehicles: Certain Newmar Units built on Freightliner RV Chassis with Adjustable Pedals Only, Built prior to June 1st 2015 Symptoms: Cruise control intermittently does not e… - TSB 441 Jan 5, 2016 · Service Bulletin/Repair Instructions
NEWMAR CORPORATION HAS DECIDED THAT A DEFECT RELATING TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTOR HOMES. CERTAIN MOTORHOMES MAY HAVE A DEFECTIVE REFRIGERATOR TRAVEL LATCH THAT MAY ACTIVATE WITHOUT THE USER’S KNOWLEDGE WHEN THE DOORS ARE CLOSED. IF THE… - TSB 447 Jan 12, 2016 · Service Bulletin/Repair Instructions
NEWMAR CORPORATION HAS DECIDED THAT A DEFECT RELATING TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTOR HOMES. NHTSA#: 15V 803 TC#: 2015- 562 ON CERTAIN MOTORHOMES, THE CARGO DOOR LOCK ACTUATOR ON THE BAGGAGE DOORS COULD OVERHEAT DUE TO A FAULTY KEYLESS ENT… - TSB 428R Jan 19, 2016 · Service Bulletin/Repair Instructions
THIS TSB IS CREATED TO NOTIFY DEALERS OF A CHANGE ITC MADE TO THE LEAD SOLDER IN THE RECESSED LIGHTING TO MAKE IT MORE ENVIRONMENTALLY-FRIENDLY. THIS CHANGE CAUSED AN ISSUE IN ITC’S LED RECESSED LIGHTS WITH A MANUFACTURED DATE CODES IN THE RANGE OF NOVEMBER… - TSB 446 Feb 18, 2016 · Service Bulletin/Repair Instructions
NEWMAR CORPORATION HAS DECIDED THAT A DEFECT RELATING TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTOR HOMES. NHTSA#: 16V 008 TC#: 2016-018 NEWMAR CORPORATION HAS BEEN ADVISED BY LIPPERT COMPONENTS THAT ON CERTAIN MOTORHOMES USING LCI COACHSTEP ELECTRIC DO… - TSB 454 May 31, 2016 · Service Bulletin/Repair Instructions
NEWMAR CORPORATION HAS DECIDED THAT A DEFECT RELATING TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTORHOMES. THIS RECALL IS THE RESULT OF INFORMATION PROVIDED TO US BY DAIMLER TRUCKS NORTH AMERICA LLC. NHTSA#16V 252, TC#2016-205 ON CERTAIN FREIGHTLINER BRA… - TSB 455 Jul 15, 2016 · Service Bulletin/Repair Instructions
NEWMAR CORPORATION HAS DECIDED THAT A DEFECT RELATING TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTORHOMES BUILT ON FREIGHTLINER CHASSIS. THIS RECALL IS THE RESULT OF INFORMATION PROVIDED TO US BY DAIMLER TRUCKS NORTH AMERICA. NHTSA RECALL# 16V 414, TC#201… - TSB 466 Oct 14, 2016 · Service Bulletin/Repair Instructions
NEWMAR CORPORATION HAS DISCOVERED THAT THE SLIDEOUT MOTOR MOUNTING BOLTS ON CERTAIN MOTOR HOMES MAY HAVE BEEN UNDER-TORQUED. ISSUE: LOOSE MOUNTING BOLTS MAY CAUSE NOISE, AND MAY RESULT IN DAMAGE TO THE SLIDEOUT MOTOR HOUSING. - PIB 37 Aug 29, 2014 · Service Bulletin/Repair Instructions
PRODUCT INFORMATION: EXPLANATION FOR SLIDEOUT ROLLER PADS. THESE SLIDEOUT ROLLER PADS ARE MEANT TO HELP PROTECT FLOORS FROM SLIDEOUT ROLLER MARKS DURING TRANSIT. NO - TSB 410 Sep 29, 2014 · Service Bulletin/Repair Instructions
ON CERTAIN MOTORHOMES, THE HEADLAMP WIRING HARNESS MAY HAVE BEEN MANAFACTURED OUT OF SPECIFICATION AND COULD ALLOW HEADLAMPS AND FOG LAMPS TO TURN ON AND OFF WITHOUT DRIVER INPUT IN THE EVENT THAT ONE OF THE HEADLIGHT CIRCUIT BREAKERS WERE TO FAIL. NHTSA # … - RSB 456 Aug 18, 2016 · Service Bulletin/Repair Instructions
DAIMLER TRUCKS NORTH AMERICA HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTOR HOMES BUILT ON FREIGHTLINER CHASSIS AND IN RESPONSE NEWMAR IS PUBLISHING RECALL NHTSA# 16V 478 TC# 2016-325. ON CERTAIN MOTORHOMES, WHEN TH…
Source: NHTSA manufacturer communications files.