Model year

2017 Newmar London Aire

Other, diesel, 6x2, built in United States. Owner complaints on file from Jul 17, 2017 to Jul 24, 2021.

Recall campaigns covering this model year1144k vehicles or units across those campaigns
Owner complaints52.5 times the median 2017 other
Severity index0.02017 others average 7.5
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2017 Newmar London Aire peaked in 2020, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.5220172018201920202202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

60% of complaints about the 2017 Newmar London Aire name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
3
Lighting
2
Powertrain
1
Brakes
1
Suspension
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

11 recall campaigns cover the 2017 Newmar London Aire

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2017 Newmar London Aire
CampaignFiledSubjectComponentVehiclesRemedy
20V-421Jul 21, 2020Rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake…Lighting3,202Part replacement
19V-426Jun 7, 2019Rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake…Electrical system2,003Part replacement
18V-505Aug 2, 2018Brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosenBrakes119Repair or modification
17V-830Dec 19, 2017These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heatElectrical system2,915Repair or modification
17V-809Dec 15, 2017List of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdfEquipment34,699Part replacement
17V-723Nov 17, 2017When the high beams are activated, only the high beam bulbs illuminate instead of both the high beam and low beam bulbs as intendedLighting41Repair or modification
17V-195Mar 22, 2017Ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steeringSuspension595Repair or modification
16V-810Nov 8, 2016Throttle circuit wires on the affected vehicles may not have been be twisted to cancel out electromagnetic interference, and as a result,…Electrical system51Repair or modification
16V-768Oct 21, 2016Hydraulic entry step controller may not be functioning as designed and may allow the steps to retract unexpectedlyEquipment42Software update
16V-715Oct 6, 2016Affected vehicles have a power steering pump that may have an occasional loss of output power resulting in reduced or intermittent loss of power…Steering12Part replacement
16V-512Jul 6, 2016Affected vehicles have front fascia wood trim that may separate from the slide out and possibly contact the driver or a passengerStructure152Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2017 Newmar London Aire

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

5 complaints on file, page 1 of 1.

  1. Filed Jul 24, 2021Failure Jul 15, 2021Dublin, OHElectrical system, Exterior lighting

    Please see attached NH_PDM.pdf

    NHTSA complaint 11426283
  2. Filed Jun 24, 2021Failure Jun 11, 2021Dublin, OHElectrical system, Power train, Service brakes

    Please see attached pdf file; TCM_Desc

    NHTSA complaint 11422232
  3. Filed Oct 27, 2020Failure May 28, 202052,000 milesDublin, OHSuspension, Unknown or other

    PASSIVE STEER TAG AXLE UPPER RIGHT HAND FASTENER FAILURE. PLEASE SEE ATTACHED NHTSA

    NHTSA complaint 11366762
  4. Filed Aug 13, 2020Failure Oct 25, 201719,000 milesDublin, OHElectrical system, Exterior lighting, Unknown or other

    IN EARLY 2017 I NOTICED PROBLEMS WITH THE TAIL LIGHTS FAILING. THE SAFETY RECALL 18V582 WAS APPLIED IN 2019. HOWEVER, THE PROBLEM PERSISTS. ATTACHED DOCUMENTS PROVIDES THE DETAILS. THE CONSUMER STATED THE DEALER AND MANUFACTURER WERE NOTIFIED BUT, WERE UNABLE TO DETERMINE HOW TO REPAIR THE VEHICLE. THE CONSUMER STATED THE FAILURE HAS PERSISTED FOR OVER 4 YEARS.

    NHTSA complaint 11349065
  5. Filed Jul 17, 2017Failure May 8, 201720,000 milesDublin, OHUnknown or other

    THIS MODEL IS BUILT ON A FREIGHTLINER PASSIVE STEER CHASSIS. FREIGHTLINER (FCCC) HAS HAD A PROBLEM WITH THEIR PRODUCTION MOUNTING THE TAG AXLE OFF CENTER WITH POOR ALIGNMENT FOR THE TAG AND/OR STEER AXLES. THIS PROBLEM WAS KNOWN BY FCCC SINCE ITS EARLY PRODUCTION(4/1/2015). A REPORT BY FCCC ENGINEER, ERIC PANCEROFF, WAS PUBLISHED ON NEWMAR CORPS WARRANTY SITE. I HAD WRITTEN A LETTER TO FCCC AND DAIMLER TRUCKING (DTNA), THE PARENT COMPANY FOR FCCC, RAISING CONCERN OVER THE CONTINUED PRODUCTION OF THIS DEFECTIVE CHASSIS. SINCE MY LETTER, FCCC HAS REMOVED THEIR OWN ENGINEER'S REPORT AND IS NOT MAKING ANY EFFORT TO ADVISE THEIR CUSTOMER OF THIS VERY POTENTIALLY SERIOUS DEFECT. THERE ARE MANY OTHERS WHO HAVE THIS PROBLEM AND ARE NOT AWARE. THE POOR ALIGNMENT WILL CAUSE TIRE WEAR AND EVENTUALLY TIRE BLOWOUTS. JUST TODAY, I DISCOVERED THE SIDE WALL ON THE LEFT FRONT OF MY UNIT IS STARTING TO SEPARATE FROM THE TIRE SURFACE. THIS IS AFTER SIX ATTEMPTS ON ALIGNMENT AND 8 TIRES REPLACED SOFAR. ON A 45 FT LONG RV WITH MORE THAN 40,000 POUND WEIGHT, A TIRE FAILURE CAN POTENTIALLY CAUSE A SERIOUS ACCIDENT. THIS IS A SERIOUS TIME BOMB FOR MANY RV OWNERS WHO UNKNOWINGLY DRIVING THEIR UNITS WITH THIS POTENTIAL DEFECT. THIS FCCC ATTEMPT TO HIDE THE PROBLEM CAN POTENTIALLY CAUSE SERIOUS HARM TO INNOCENT PEOPLE WHO MAY END UP IN A SERIOUS ACCIDENT DUE TO NEGLIGENCE ON PART OF FCCC AND DTNA.

    NHTSA complaint 11005981
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

28 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • TSB466Amended Jan 3, 2022 · Service Bulletin/Repair Instructions
    Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITE® thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Re…
  • TSB472Amended Jan 3, 2022 · Service Bulletin/Repair Instructions
    Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITE® thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Re…
  • 20V 421 Aug 30, 2020 · Service Bulletin/Repair Instructions
    Daimler Trucks North America LLC, has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis NHTSA # 20V 404. In response, Newmar Corporation is issuing NHTSA Recall # 20V 421
  • 19V 426 Jul 17, 2019 · Service Bulletin/Repair Instructions
    Daimler Trucks North America LLC has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner chassis (NHTSA # 18V 582 ). In response, Newmar is releasing NHTSA # 19V 426.
  • PIB 541 Mar 25, 2019 · Service Bulletin/Repair Instructions
    Some coaches equipped with both the SilverLeaf system and a TRC transfer switch (model 40350RVC-40350RVC3) may receive a warning on the SilverLeaf touchscreen that reads “transfer switch 0-0 failure unknown.” This is a false warning caused by the TRC transf…
  • PIB 539 Jan 29, 2019 · Service Bulletin/Repair Instructions
    The driver console USB port to the Xite G3 system may not function properly when plugged into the USB dongle on the Xite G3 system.
  • PIB 538 Dec 18, 2018 · Service Bulletin/Repair Instructions
    Newmar has made a change to the water pump circuit fuse on certain coaches to improve customer experience. In most cases, the 10 amp fuse installed by the factory is sufficient. However, some coaches equipped with a ShurFlo water pump (Newmar part # 127488)…
  • PIB 527 Sep 24, 2018 · Service Bulletin/Repair Instructions
    If a customer complains about their satellite, this product improvement bulletin may be helpful. This will only apply to coaches equipped with an HDMI/ CAT6 splitter AND the customer has installed a Geni-type satellite receiver. In this scenario, the custom…
  • PIB 529 Aug 14, 2018 · Service Bulletin/Repair Instructions
    This bulletin was created to inform dealers and techs that an updated linkage is available that provides a remedy for binding linkages to the power actuator. This issue often creates difficulty when locking or unlocking the compartment door using the key an…
  • RSB 530 Aug 28, 2018 · Service Bulletin/Repair Instructions
    Daimler Trucks North America, LLC has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner Chassis (NHTSA 18V 353). In response, Newmar Corporation is releasing recall NHTSA 18V 505 and TC # 2018-401. I…
  • TSB 514 Mar 22, 2018 · Service Bulletin/Repair Instructions
    On 2017 and 2018 Ventana and Dutch Star coaches with the 4310 floorplan and 2017 Mountain Aire and London Aire coaches with the 4525 floorplan equipped with a 85,000 BTU Oasis NES hydronic heating system, the hydronic heating system fuse and wiring may be u…
  • RSB 506 Jan 18, 2018 · Service Bulletin/Repair Instructions
    Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. Issue: On certain motorhomes, there may be a loose electrical connection to the automatic transfer switch (ATS) that was not properly tightened. If…
  • RSB 503 Jan 12, 2018 · Service Bulletin/Repair Instructions
    Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner Chassis. On certain motorhomes, if the headlight high beams are activated, only the high beam bulbs illuminate. The intention…
  • TSB 498 Dec 14, 2017 · Service Bulletin/Repair Instructions
    Newmar has decided to incorporate a system reset switch for coaches equipped with HWH hydraulic entrance steps. The switch has been added to the front overhead cabinet during production on later 2018 models. If the HWH system fails to operate the pump asse…
  • PIB 495 Dec 14, 2017 · Service Bulletin/Repair Instructions
    Daimler Trucks North America LLC, on behalf of its wholly-owned subsidiary, Freightliner Custom Chassis Corporation, has issued field service campaign SF546AB. In response, Newmar is publishing PIB 495. Issue: On certain coaches, a check valve is missing o…
  • TSB 490 Dec 14, 2017 · Service Bulletin/Repair Instructions
    Newmar has decided to install an override switch for the HWH step to provide a way to operate the step from inside the coach in the event of a sensor or door switch failure. In the event of a step failure, the person(s) inside the coach would have a large …
  • PIB 494 Sep 28, 2017 · Service Bulletin/Repair Instructions
    If the coach's HWH leveling system has intermittent issues when operating, check for corrosion or loose mounting bolts. Torque the mounting bolts (if needed) to 30 ft. pounds. A ground cable may also be installed to improve the overall grounding of the HWH …
  • TSB 493 Sep 21, 2017 · Service Bulletin/Repair Instructions
    Daimler Trucks North America has issued field service campaign SF543A. In response, Newmar is publishing TSB 493. Issue: On specific vehicles equipped with Stoneridge light bar control units (LBCU), the instrument panel odometer value may reset and no long…
  • TSB 491 Sep 28, 2017 · Service Bulletin/Repair Instructions
    SilverLeaf has determined that, in some cases, the TM102 Coach Management module (between version 3.38 and 3.42) may not communicate with the engine computer using the 500k baud rate. In response, Newmar has issued TSB 491. Issue: During coach startup, th…
  • 16V512 Aug 23, 2017 · Service Bulletin/Repair Instructions
    Mailing second notice on not corrected customer letters on NHTSA Recall: Newmar Corporation has decided that a defect which relates to motor vehicle safety exists in specific motorhomes. NHTSA#: 16V 512 TC#: 2016-376 Issue: On certain motorhomes manufa…
  • RSB485 Jul 20, 2017 · Service Bulletin/Repair Instructions
    Freightliner Custom Chassis Corporation, has initiated Field Service Campaign SF536A to modify specific Freightliner Custom Chassis X-line motorhome and shuttle bus chassis equipped with multiplex wiper controls, manufactured March 21, 2016, through January…
  • RSB 477 Apr 27, 2017 · Service Bulletin/Repair Instructions
    Spartan Motors USA, Inc. has decided that a defect relating to motor vehicle safety exists in specific motor homes built on Spartan chassis. In response, Newmar Corporation is publishing the following recall: NHTSA #17V 195 TC #2017-162. Issue: On certain m…
  • PIB 478 Apr 21, 2017 · Service Bulletin/Repair Instructions
    This PIB has been created to note the work instructions contained within the Newgle site for installing a super structure to reinforce an HWH slideout wall.
  • RSB 474 Dec 1, 2016 · Service Bulletin/Repair Instructions
    Spartan Motors USA, Inc. has decided that a defect relating to motor vehicle safety exists in specific motor homes built on Spartan chassis. In response, Newmar Corporation is publishing a recall: NHTSA #16V 810 TC #2016-543. On certain motorhomes, wires in…
  • RSB 471 Dec 8, 2016 · Service Bulletin/Repair Instructions
    Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. NHTSA # 16v 768 TC # 2016-524 On certain motorhomes, the HWH hydraulic entry step controller is not functioning as designed and may allow the step…
  • TSB 464 Oct 21, 2016 · Service Bulletin/Repair Instructions
    ON CERTAIN MOTORHOMES, THE POWER STEERING PUMP MAY HAVE AN UNDERSIZED BORE IN THE SPOOL HOUSING. THIS MAY CAUSE THE SPOOL TO STICK RESULTING IN REDUCED POWER STEERING FLUID FLOW, WHICH MAY RESULT IN AN INTERMITTENT LOSS OF POWER STEERING. THIS COULD HAPPEN…
  • RSB 461 Aug 18, 2016 · Service Bulletin/Repair Instructions
    ON CERTAIN MOTORHOMES MANUFACTURED BY NEWMAR CORPORATION, THE INTERIOR FRONT SLIDEOUT FASCIA WOOD TRIM HAS THE POTENTIAL TO SEPARATE FROM THE SLIDEOUT. IF THE FASCIA TRIM SEPARATES FROM THE SLIDEOUT IT COULD POSSIBLY MAKE CONTACT WITH THE OCCUPANTS CAUSIN…
  • TSB 462 Aug 18, 2016 · Service Bulletin/Repair Instructions
    ON CERTAIN MOTORHOMES MANUFACTURED BY NEWMAR CORPORATION, THE INTERIOR REAR SLIDEOUT FASCIA WOOD TRIM HAS THE POTENTIAL TO SEPARATE FROM THE SLIDEOUT. IF THE FASCIA SEPERATES FROM THE SLIDEOUT IT COULD POSSIBILY DAMAGE THE FASCIA OR SURROUNDING COMPONENTS.
Source: NHTSA manufacturer communications files.