Complaints over time
Complaints about the 2012 Nexus Phantom peaked in 2011, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2012 Nexus Phantom
Other, gasoline, RWD/Rear-Wheel Drive. Owner complaints on file from Dec 27, 2011 to Dec 27, 2011.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Below the median 2012 other
Severity index0.02012 others average 11.4
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2012 Nexus Phantom name structure
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2012 Nexus Phantom
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2012 Nexus Phantom
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Dec 27, 2011Failure Dec 6, 20111 milesMeriden, CTBody
TL* THE CONTACT OWNS A 2012 NEXUS PLATINUM RV. THE CONTACT STATED THAT THERE WAS A LARGE GAP BETWEEN THE RV BED AND THE WALL. THE CONTACT WAS CONCERNED THAT A CHILD COULD ROLL OVER AND BECOME STUCK IN THE SMALL GAP OR BECOME INJURED. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE CONCERNS, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1 AND THE CURRENT MILEAGE WAS 800.
NHTSA complaint 10441352
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.