2023 Nissan Ariya

39 complaints on file, page 1 of 2.

1. Filed Sep 29, 2026Failure Aug 15, 2026Bronx, NYElectrical system, Power train

   A 2023 Nissan Ariya developed a grinding/noise condition. An initial dealership repair did not correct it. The vehicle was promptly returned. Subsequent diagnosis involved the traction-motor/drivetrain area, and Nissan ultimately authorized substantial warranty work involving replacement/repair of the traction motor and associated components. The vehicle remained out of service for an extended period while additional leakage was reportedly identified.

   NHTSA complaint 11767699
2. Filed Sep 16, 2026Failure Sep 13, 2026Missouri City, TXUnknown or other

   The vehicle EV systems keeps going off and having us stranded on major highways - this an ongoing issue and has not been resolved by Nissan

   NHTSA complaint 11764647
3. Filed Sep 11, 2026Failure Sep 8, 202621,000 milesLeesburg, VAElectrical system

   The contact owns a 2023 Nissan Ariya. The contact stated that while driving 75 MPH and attempting to accelerate, the vehicle failed to respond and lost automotive power. There was no warning light illuminated. The contact pulled over to the side of the road, restarted the vehicle, and continued driving. The vehicle was taken to a dealer to be diagnosed; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 23V657000 (ELECTRICAL SYSTEM). The manufacturer was notified of the failure. The failure mileage was 21,000.

   NHTSA complaint 11763715
4. Filed May 21, 2026Failure May 17, 2026Kaneohe, HIUnknown or other

   I am filing a safety complaint regarding my 2023 Nissan Ariya involving an apparent failure of the 12-volt battery and/or electrical system. While parked overnight in my driveway, powered off, and not plugged in nor charging, the front battery/engine compartment began sizzling, overheating, and producing smoke. The heat caused internal damage and disabled the vehicle. This created a serious fire risk because the incident occurred at my home while the vehicle was unattended and inactive and it happened without any earlier signs or warning. My battery health was checked by the repair shop at the dealership within the last 5 months. The malfunction could have caused a vehicle or house fire and endangered nearby occupants and property. The vehicle is currently at King Windward Nissan in Hawai‘i for inspection and repairs, and a Nissan Consumer Affairs case has been opened. Anecdotally, I have heard from 4 other Nissan Ariya owners in Hawai'i who have experienced similar battery failures with their Nissan Ariyas within the first two-years of purchase.

   NHTSA complaint 11739371
5. Filed May 20, 2026Failure May 19, 2026Chula Vista, CAElectrical system

   The vehicle’s EV system and related electrical components appear to be malfunctioning, causing repeated “EV System Off” error messages and rendering the vehicle inoperable. The vehicle is currently at the dealership and available for inspection upon request. The defect created a significant safety risk because the vehicle became unreliable and could unexpectedly fail to operate, leaving me stranded and without dependable transportation. This placed both myself and others at risk, especially if the failure occurred while driving or in traffic. Yes, the issue has been repeatedly reproduced and confirmed by the Nissan dealership. The vehicle has been towed to the dealership approximately five times for the same or substantially similar issue, and multiple repair attempts and part replacements have been made. The vehicle has been inspected by the Nissan dealership and Nissan Consumer Affairs has been notified on multiple occasions. Repairs and diagnostics were performed between March 20, 2026 and April 10, 2026, and the same issue reoccurred again on May 19, 2026. Yes, warning messages appeared prior to the failures, specifically the “EV System Off” warning message. These symptoms first began prior to the initial repair period in March 2026 and have continued to reoccur despite repair attempts.

   NHTSA complaint 11739123
6. Filed Apr 16, 2026Failure Apr 16, 2026Lexington, SCService brakes

   At approximately 18,500 miles, my 2023 Nissan Ariya experienced a brake system failure while driving. The vehicle exhibited abnormal braking behavior and reduced braking performance, creating a serious safety concern. I was able to safely stop the vehicle, but the failure could have resulted in an accident. The vehicle was taken to a Nissan dealership for inspection. The diagnosis revealed severe and premature wear of the rear brake pads and significant damage to the rear rotors. The dealership also recommended replacement of the entire rear brake assemblies, not just standard wear components. The total repair estimate is approximately $3,800. Safety Concern: This failure occurred at very low mileage. In an electric vehicle with regenerative braking, brake components should last significantly longer under normal conditions. The extent of damage and need for full brake assembly replacement suggests a potential mechanical or electronic defect, such as a caliper malfunction or braking system issue. This was not normal wear and tear. The failure occurred during operation and posed a direct safety risk due to compromised braking ability. Manufacturer Response: The dealership has indicated the issue may not be covered under warranty, classifying it as wear-related. However, the severity and early failure strongly indicate an underlying defect rather than routine wear. I have contacted Nissan Corporate claims for further resolution. When visually inspecting the car the rotors were irregularly worn and the brake lines had burst spilling break fluid all over the rear innner tire .

   NHTSA complaint 11731604
7. Filed Apr 2, 2026Failure Mar 16, 2026Louisville, KYPower train

   Recently I been hearing a clicking noise every time I come to a complete stop and when I take off again. It started happening recently. After I hear the click noise coming from the middle of the front of my car, the wheel feels like it’s spinning just a little bit before coming to a stop.

   NHTSA complaint 11728901
8. Filed Mar 8, 2026Failure Mar 7, 2026Tallahassee, FLElectrical system, Fuel/propulsion system

   At low speeds after startup, the car automatically shifts from drive into neutral. The car will be locked in neutral, not letting you put it in park, drive, or reverse. To get the car back into drive, you must come to a complete stop, turn the car off, back on, and floor the accelerator. Failure to floor the accelerator will lead to the car getting stuck in neutral again. I have pulled out into traffic on numerous occasions and had the car die in the middle of the road, forcing me to come to a stop and fully turn it back on, sometimes multiple times. No warning messages appear.

   NHTSA complaint 11722759
9. Filed Feb 22, 2026Failure Feb 22, 2026Austin, TXElectrical system

   The car was unable to move when started up and displayed a warning that said "Service EV system." The car is within the initial 3 year warranty and has under 20,000 miles.

   NHTSA complaint 11719727
10. Filed Dec 19, 2025Failure Dec 19, 202560,000 milesPhoenix, AZEngine

    The contact owns a 2023 Nissan Ariya. The contact stated that while driving approximately 40 MPH, the vehicle unexpectedly lost motive power. The contact became aware of smoke coming from the engine compartment. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that oil was leaking from the vehicle, causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact later went to the dealer; however, the vehicle was not taken to the dealer for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

    NHTSA complaint 11706138
11. Filed Nov 13, 2025Failure Nov 11, 2025Orlando, FLElectrical system

    DEFECTIVE COMPONENT & FAILURE MODE The vehicle suffered a failure in the 12-volt battery system, potentially involving the DC-to-DC Converter or the associated charging logic. This malfunction caused the lead-acid 12V battery to be severely overcharged and boiled while the vehicle was plugged in and parked. CATASTROPHIC SAFETY HAZARD The failure resulted in the release of highly toxic and flammable gases into an enclosed residential space (my garage), posing an immediate, life-threatening risk: TOXIC GAS POISONING: The boiling battery released a massive amount of Hydrogen Sulfide gas, identified by the distinctive, strong rotten-egg odor. H2S is a cellular asphyxiant and is fatal at high concentrations. EXPLOSION/FIRE RISK: The boiling battery also released highly flammable Hydrogen H2 gas, creating an explosion hazard inside the closed structure of the home. CHRONOLOGY OF EVENTS Tues, 11/11/25 (approx. 5:00 PM): Noticed strong rotten-egg smell in the garage while the vehicle was charging. 5:30 PM: Called local gas company due to fear of a gas leak. 6:30 PM: The smell was still strongly detectable, indicating dangerous lingering concentrations. Suspecting the car, immediately unplugged. 7:00 PM: Identified the car as the source and moved the immobilized vehicle outside. 9:05 PM: Contacted Poison Control due to chemical inhalation/exposure risk. (immediate / risk of delayed symptoms). MANUFACTURER CONTACT & CURRENT STATUS Manufacturer Contact: I have notified Nissan Consumer Affairs of the safety hazard and received Case Number: 55990119. Current Status: The vehicle is currently immobilized and will be sent to dealership for repair. The defective components (battery and converter) are intact. Medical Status: I sought medical consultation and am monitoring for delayed neurological or respiratory effects (pulmonary edema) known to occur after H2S exposure.

    NHTSA complaint 11699151
12. Filed Oct 8, 2025Failure Oct 8, 202577,000 milesSan Dimas, CAPower train

    The contact owns a 2023 Nissan Ariya. The contact stated that while driving at an undisclosed speed, there was a loud thud coming from the vehicle. There was no warning light illuminated. The contact stated that while attempting to inspect the vehicle, the vehicle restarted while in park, and unexpectedly rolled away. The contact was able to quickly re-enter the vehicle and stop the vehicle. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 77,000.

    NHTSA complaint 11692130
13. Filed Aug 17, 2025Failure Aug 10, 2025Columbus, OHElectrical system, Power train

    I had just left the [XXX] on the [XXX] when our Ariya suddenly lost power at highway speeds. It felt like a very dangerous situation, because there are very long distances between exits in this area, and the shoulder is somewhat narrow in spots. The high voltage battery had been DC fast charged to 95% at said service area minutes earlier. But the display suddenly went to 0%, turtle mode appeared, and the message “Warning Service EV System” showed on the display. For some reason, the windshield wipers also activated momentarily, despite it being a clear summer day. It was not possible to maintain speed, as the car had a power limit of about 10%. I was fortunate that we were able to limp the ~10 miles to the next exit behind a very slow RV. However, the car slowed down dramatically when going uphill. It was a very white knuckle experience. Once we made it off [XXX], I was able to slowly coast into a gas station parking lot and collect myself. I tried turning off the car and turning it back on, but the message did not go away. Since I also carry tools when traveling, I then tried disconnecting the 12 volt battery for a minute and reconnecting it. Fortunately, that made the error go away. Having a suspicion that the 12 volt battery could be at fault, I replaced the OEM flooded lead acid battery with an AGM battery at my own expensive. The next day, I took the vehicle to Poughkeepsie Nissan in Wappingers Falls, NY to be looked at. The write up is included with the submission. The dealer was not able to duplicate the issue, but they did see error codes stored within the car’s computers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11681148
14. Filed Jul 6, 2025Failure Jul 4, 2025Tinley Park, ILElectrical system

    my car isnt listed for a current recall but should considering the software update does not match. Recall Reference: P4A30, P4A31 should have included my call as i dont have that update. Update 283C36PA5E is before the one shown in the recall.

    NHTSA complaint 11671413
15. Filed Jun 6, 2025Failure May 13, 20255,982 milesMission Viejo, CABack over prevention, Power train, Vehicle speed controlCrash

    The contact owned a 2023 Nissan Ariya. The contact stated that, while pulling out of an end parking space, the driver made a third-point turn. While reversing, the vehicle suddenly stopped. The corner of the vehicle hit a pillar. The driver looked into the camera. There were no objects in the camera view. There was no alert activated. The contact pulled back into the parking spot with her foot on the accelerator pedal. The vehicle suddenly accelerated to 40 MPH, jumped the curb, hit a young tree, a dumpster, and an electrical box. There were no warning lights illuminated. While exiting the vehicle, there was an abnormally loud revving sound. Prior to the failure, the vehicle failed to shift into reverse. There was a symbol of two vehicles. The vehicle restarted and worked as designed. There were no reported injuries, airbags did not deploy, fire or police report was filed. The vehicle was towed to a tow lot. The vehicle was deemed a total loss. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but assistance was provided. The failure mileage was 59,000.

    NHTSA complaint 11665381
16. Filed Apr 3, 2025Failure Apr 3, 2025Louisville, COWheels

    Vehicle tires last less than 10k miles before tread depth is unsafe. I have complained to Nissan and they take no responsibility despite being the company that selected these tires, and there are multiple instances of failure for this vehicle. I should not have to buy new tires on a $60k car with less than 10k miles on it.

    NHTSA complaint 11652603
17. Filed Mar 20, 2025Failure Mar 19, 2025Palmetto, FL, FLAdaptive cruise control, Steering

    I am writing to formally report a series of safety concerns I have encountered with my Nissan vehicle. These issues have been brought to the attention of both the service department and Nissan directly, but they remain unresolved. I believe these defects pose significant safety risks, not only for me as the driver but also for others on the road. Below is a detailed account of the problems: Spontaneous Locking and Unlocking: The vehicle intermittently locks and unlocks itself without any input from me. This issue compromises security and creates a potential safety hazard while driving or when the vehicle is parked. Malfunctioning Steering Wheel Controls: The steering wheel controls often become unresponsive and freeze, particularly during the use of cruise control. This prevents me from canceling cruise control unless I press the brakes abruptly, which could lead to unsafe situations on the road. Melting Dashboard Emitting Toxic Vapors: The dashboard of the vehicle begins to melt during driving, releasing vapors that are extremely toxic and irritating. This is a serious health concern, as the vapors affect the air quality within the vehicle and could impair my ability to operate the vehicle safely. Inadequate Door Seals: The door seals are unusually thin and fragile, causing them to break easily. This not only impacts the structural integrity of the vehicle but also creates potential exposure to external elements, affecting the vehicle's safety and functionality. Given the severity of these issues, I request an investigation to determine if these defects are common among similar vehicles and if they warrant a recall. The safety of myself, my passengers, and others on the road is at risk due to these defects, and I believe action is necessary to prevent accidents or injuries. Please feel free to contact me if further details or documentation are required. I appreciate your attention to this matter and look forward to your response.

    NHTSA complaint 11649452
18. Filed Jan 23, 2025Failure Jan 22, 2025Emmaus, PAElectrical system, Engine, Power train

    This is the fourth time this has happened to us during normal driving. I pulled out onto a highway and suddenly with no prior warning, the car lost all power and went into what I can only describe as a "limp mode" and wouldn't go above 5 mph. I had to quickly pull off the road as traffic was catching up at highway speed. The dashboard flashed "Malfunction, see owners manual" and we had an orange triangle with an exclamation point as well as a circle with exclamation point with a wrench next to it. The traction control light and car with exclamation point were also lit up. After limping to a cross road we turned the car completely off for 5 min and when we restarted it, it worked normally. The same thing happened July 25, 2024 and I had the car in the dealership. They said they could not recreate the issue even though I showed them video of the dashboard acting strangely. The service manager said he believed something had blocked the front bumper sensor and that it should be fine now. We have already performed both software updated recalls and since then, it has happened to us twice more. The battery was at around 80%, had just been driven by my wife for around 30 min with no issues, was turned off in the driveway for about 15 min and then we left again. It was extremely cold during this issue (temps around 10 degrees F), but this has also happened during normal temps in the summer and fall.

    NHTSA complaint 11637886
19. Filed Dec 23, 2024Failure Dec 6, 2024Cincinnati, OHElectrical system, Engine, Power train

    Car losing power while driving, and powering down to zero. Also slowly goin backwards while in standard drive mode. Dealership has been troubleshooting for 3 weeks and not fix has been found.

    NHTSA complaint 11632058
20. Filed Nov 7, 2024Failure Nov 4, 2024San Jose, CAElectrical system, Engine, Vehicle speed control

    the car lost power in the middle of the freeway -and decelerated; in a highway with speed limit of 65mph while driving in I-680, all of a sudden the car slowed down from 65mph all the way to less than 20mph - displaying "power reduced - 0% battery" ; even it was recently fully charged - I was able to drive the car - back at 20mph speed - went straight to the Nissan dealer/service - where I left my car - and. was given a loaner car. the warning lamp ONLY appeared as soon as the car decelerated / slowed down

    NHTSA complaint 11624119