Model year

2024 Nissan Ariya

Hatchback, electric, 4WD/4-Wheel Drive/4x4, built in Japan. Owner complaints on file from Jun 3, 2024 to Sep 2, 2026.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints7Close to the median 2024 hatchback
Severity index0.02024 hatchbacks average 7.8
First 24 months4Complaints in its first two years
Complaints over time

Complaints about the 2024 Nissan Ariya peaked in 2025, with 3 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

01232024202532026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

29% of complaints about the 2024 Nissan Ariya name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
2
Fuel system
2
Back-over prevention
1
Engine and cooling
1
Powertrain
1
Seat belts
1
Speed control
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2024 Nissan Ariya

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2024 Nissan Ariya

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

7 complaints on file, page 1 of 1.

  1. Filed Sep 2, 2026Failure Jul 15, 2026Littleton, COPower train

    2024 Nissan Ariya Evolve+ e-4ORCE, manufactured 11/2023, approximately 15,544 miles. Vehicle began displaying "Service EV System" when attempting Level 2 charging and would intermittently refuse to charge. Dealer diagnostic scan showed DTC P2E2B-12 (Drive Motor A Excitation Current) and P0AA6-23 (Electric Insulation/high-voltage isolation fault). Dealer physically tested the front traction motor and documented excitation resistance of 2.56 ohms, outside Nissan specification. Front traction motor was replaced. After front motor replacement, P0AA6 remained. Dealer isolated/tested rear traction motor and documented failed insulation resistance. Rear traction motor was then replaced. Both traction motors therefore required replacement at approximately 15,500 miles. Replacement parts shown on repair order are front traction motor 290A0-5MP0F and rear traction motor 290A0-5MR2F. Following replacement of both motors, the high-voltage isolation fault cleared and the vehicle resumed normal Level 2 and Level 3 charging. No crash, fire, or injury occurred. Reporting because failure of the electrical insulation systems in both high-voltage traction motors at low mileage may indicate a traction-motor/high-voltage system defect.

    NHTSA complaint 11761547
  2. Filed Jun 6, 2026Failure Jun 6, 2026Pittsburgh, PARearview system braking

    Car's backup camera doesn't engage, leaving the screen black. Dealer claimed it was fixed after a four hour visit, but the camera broke again the same day.

    NHTSA complaint 11742502
  3. Filed Apr 7, 2026Failure Jan 15, 2026Costa mesa, CASeat belts

    My infant daughter became stuck in the rear seat due to a seat belt malfunction in my Nissan Ariya Evolve+. The seat belt buckle would not release even after repeated attempts to press the release button. We tried multiple times to unbuckle it normally, but it remained stuck and would not open. This created a serious safety situation, as my child was trapped and unable to be freed. Due to the emergency, we had no option but to cut the seat belt in order to safely remove our child. This is extremely concerning because seat belts are a critical safety feature, and failure to release can pose a serious risk, especially in emergencies where immediate evacuation is required. The vehicle has since been taken to a Nissan service center, but they are claiming this is not a defect and are charging approximately $1000 for repair. I am reporting this issue because a seat belt that fails to release is a major safety hazard, particularly involving a child occupant. This issue could potentially affect other vehicles and should be investigated.

    NHTSA complaint 11729797
  4. Filed Aug 24, 2025Failure Aug 21, 2025Flagler Beach, FLElectrical system

    The car was purchased new from the Nissan dealer at the end of Dec 2024 with 100miles, and currently has 5,798 miles on the odometer. The 12v battery failed, unable to be charged and hold a charge, this disabled the the EV from starting and functioning. The tow truck driver had to use a battery booster/charger to provide enough power to enable the control panel to be accessed, but not start the EV system. The EV lithium battery showed a charge capacity of 37%. With some luck the tow technician was about to get the vehicle to go into Neutral and move the vehicle so it could be put on the flatbed tow-truck. Surprised and concerned that the 12v battery failed without warning and within such a short amount of time from new car purchase.

    NHTSA complaint 11682685
  5. Filed Mar 23, 2025Failure Mar 15, 2025Berwick, MEFuel/propulsion system

    While charging my vehicle, the charger failed to stop the charging session on command. I was unable to stop the charging session from the vehicle as well. I was therefore unable to move the vehicle for any reason (medical emergency or other urgent reason) until the state of charge reached 100%.

    NHTSA complaint 11650001
  6. Filed Jan 22, 2025Failure Jan 18, 2025Chino, CAEngine

    1/18/2025 EV SYSTEM SHOT OFF, Car is totally malfunction, can't accelerate and stop in the middle of FWY-15, CA, Can't turn it back on. We are at speed 70-80 mph and no warning, suddenly the EV System shut off, only take 3-5 second and fully stop in the middle of I-15 FWY at Barstow, CA. Had AAA tow service and front camera clip. this is a recall level malfunction!

    NHTSA complaint 11637665
  7. Filed Jun 3, 2024Failure Jun 3, 2024carnation, WAElectrical system, Fuel/propulsion system, Vehicle speed control

    EV system failure when starting trip created car that could move sluggishly but was unable to perform. Car has 120 miles on OD

    NHTSA complaint 11592234
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

25 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • NTB26-026 Apr 22, 2026 · Service Bulletin/Repair Instructions
    STEERING WHEEL SWITCH ILLUMINATION IS TOO DARK AT DUSK AND/OR DAWN IF YOU CONFIRM The customer states that the steering wheel switches are too dark at dusk and/or dawn. ACTION 1. Replace the Light & Rain Sensor. 2. Configure the BCM to "Mode 2" with CONSULT 4.
  • NTB09-131C Apr 13, 2026 · Service Bulletin/Repair Instructions
    CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety St…
  • NTB09-131C Apr 13, 2026 · Service Bulletin/Repair Instructions
    CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety St…
  • NTB25-032B Mar 31, 2026 · Service Bulletin/Repair Instructions
    HVAC INSUFFICIENT COOLING CONCERNS IF YOU CONFIRM The customer states a lack of comfort due to insufficient cooling, AND The outside ambient temperature is considered hot, for example around 40°C (104°F). ACTION Follow the SERVICE PROCEDURE in this bulletin…
  • NTB19-042F Feb 20, 2025 · Service Bulletin/Repair Instructions
    AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer …
  • NTB19-033G Feb 20, 2025 · Service Bulletin/Repair Instructions
    INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be perform…
  • NTB24-040 Jan 14, 2025 · Service Bulletin/Repair Instructions
    VEHICLE NOT CHARGING THROUGH HIGH VOLTAGE CHARGE PORT IF YOU CONFIRM The vehicle is not charging from the level 3 high voltage charger, AND One (1) or two (2) Terminal Cap(s) are missing at the level 3 High Voltage Charge Port. ACTION Refer to the SERVICE P…
  • NTB24-009A Jan 30, 2025 · Service Bulletin/Repair Instructions
    SIDE RADAR ALIGNMENT SERVICE INFORMATION The SERVICE INFORMATION in this bulletin can be used in conjunction with the ESM if experiencing difficulty while performing Side Radar alignment, including but not limited to the following DTCs:  C1E50-54 - SIDE RA…
  • NTB23-077A Jan 13, 2025 · Service Bulletin/Repair Instructions
    ADAS DTC SERVICE INFORMATION SERVICE INFORMATION If one or more of the following ADAS (Advanced Driver Assistance System) DTCs are stored, but continue to be current after the vehicle is turned OFF (IGN OFF) and then back to Ready Mode (IGN ON),  C1F90-97 …
  • NTB24-055 Nov 14, 2024 · Service Bulletin/Repair Instructions
    VOLUNTARY SERVICE CAMPAIGN 2023-2024 ARIYA; IVI (AV CONTROL UNIT) REPROGRAM CAMPAIGN ID #: P4A31 APPLIED VEHICLES: 2023-2024 ARIYA (FE0) Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTI…
  • NTB24-054 Nov 14, 2024 · Service Bulletin/Repair Instructions
    VOLUNTARY SERVICE CAMPAIGN 2023-2024 ARIYA; 8-CHANNEL CAN GATEWAY REPROGRAMMING CAMPAIGN ID #: P4A30 APPLIED VEHICLES: 2023-2024 ARIYA (FE0) Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTROD…
  • NPSB 15-460 Nov 15, 2024 · Service Bulletin/Repair Instructions
    P4A30 (CAN Gateway Reprogram) Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect 2023-2024 ARIYA (FE0) 31,241 4,036 November 15, 2024 NO P4A31 (IVI Reprogram) Affected Models/Years: Affected Popul…
  • NTB21-037D Aug 15, 2024 · Service Bulletin/Repair Instructions
    DTCS B2E4B-06, B2E60-06, B2E61-06 DISPLAYED AS CRNT IN THE TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM The customer experiences an issue with the NissanConnect…
  • NTB23-076A May 15, 2024 · Service Bulletin/Repair Instructions
    INTELLIGENT AROUND VIEW MONITOR CAMERA CALIBRATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB20-074B May 21, 2024 · Service Bulletin/Repair Instructions
    BCM SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB20-073C May 21, 2024 · Service Bulletin/Repair Instructions
    INTELLIGENT KEY UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB20-052C May 21, 2024 · Service Bulletin/Repair Instructions
    REAR DOOR ALERT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB23-076B Jul 1, 2024 · Service Bulletin/Repair Instructions
    INTELLIGENT AROUND VIEW MONITOR CAMERA CALIBRATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB23-062A Apr 4, 2024 · Service Bulletin/Repair Instructions
    LICENSE PLATE BRACKET INSTALLATION ON FRONT FASCIA This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB19-042E Apr 13, 2024 · Service Bulletin/Repair Instructions
    AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB17-019H Apr 30, 2024 · Service Bulletin/Repair Instructions
    WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB13-028I Apr 30, 2024 · Service Bulletin/Repair Instructions
    REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB09-081K Apr 30, 2024 · Service Bulletin/Repair Instructions
    WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  • NTB24-009 Jan 24, 2024 · Service Bulletin/Repair Instructions
    SIDE RADAR ALIGNMENT SERVICE INFORMATION The SERVICE INFORMATION in this bulletin can be used in conjunction with the ESM if experiencing difficulty while performing Side Radar alignment, including but not limited to the following DTCs: ï· C1E50-54 -…
  • NTB08-097L Sep 21, 2023 · Service Bulletin/Repair Instructions
    DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Source: NHTSA manufacturer communications files.