2016 Nissan Murano

107 complaints on file, page 1 of 6.

1. Filed May 22, 2026Failure May 14, 202681,476 milesReynoldsburg, OHPower train

   The contact owns a 2016 Nissan Murano. The contact stated that on two occasions while making a left and right turn, the vehicle lost power and the vehicle was drifted to a safe location on the side of the road while advising others to go around her. There were no warning lights or messages. The vehicle was put into park (P) but then the vehicle was put into drive (D) and reverse (R) the vehicle did not accelerate or reverse as intended. The contact stated that her husband attempted to change gears until the vehicle finally accelerated while in drive (D) after 15 minutes, and the vehicle was taken to the residence. During the first occasion, the vehicle was taken to a dealer where the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 81,476.

   NHTSA complaint 11739551
2. Filed Apr 18, 2026Failure Apr 2, 2026Palm Bay, FLEngine

   It show in the panel the check engine symbol & sometimes when I turn off the car the windows come down and the radio doesn’t want to work I can’t change stations even turn off the radio I need to shutdown the car and started again and then works the radio

   NHTSA complaint 11732152
3. Filed Feb 21, 2026Failure Aug 8, 2025Houston, TXEngine

   CVT- transmission,Pulley, Tearing of belt The safety of myself as well as others was put at risk do to the vehicle loosing power while driving on the freeway,yes the dealership ran a diagnostic which produce a report of a failing CVT-transmission ,Pulley and tearing of belt. No, there hasn't been any inspection. There were no warning lights on the dashboard of the vehicle.

   NHTSA complaint 11719643
4. Filed Jan 5, 2026Failure Jan 1, 2026116,000 milesGreenfield, INVisibility1 injured

   The contact owns a 2016 Nissan Murano. The contact stated that while her son was driving at approximately 55 MPH at 12:30 AM with no other vehicles on the road, he observed aloud bang and the sunroof shattered. The contact stated that she was sure nothing came into contact with the sunroof while driving. The contact's son received a few scratches on his right arm and hands. Medical attention was not needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 116,000.

   NHTSA complaint 11708786
5. Filed Oct 16, 2025Failure Feb 1, 2024Ruffin, NCUnknown or other

   I am having issues with the the paint peeling off my car. I've noticed that some other Nissan's have had a recall due to defective - defective paint primer.

   NHTSA complaint 11693858
6. Filed Sep 13, 2025Failure Jul 30, 2025Pitman, NJUnknown or other

   I am reporting a serious intermittent safety issue with my 2016 Nissan Murano, which I recently purchased from a private seller. On multiple occasions, the vehicle suddenly stops accelerating after driving for approximately 20–30 minutes, including multiple local stops. When this occurs, the engine continues to run, but the car becomes completely unresponsive to throttle input and cannot be moved, even when placed into gear. This has happened in live traffic situations, posing a clear risk to safety. In each instance, after the car sits for a period of time or is connected to an external battery charger, it eventually restarts and operates normally—until the issue repeats. There are no warning lights or messages on the dashboard, and no diagnostic trouble codes are stored in the system. I brought the vehicle to an authorized Nissan dealership, where it remained for over a month. They reported being unable to reproduce the issue and could not identify any mechanical or electrical faults. The alternator tested fine, and they returned the vehicle to me with no repairs or resolution. Since that time, the issue has occurred again. I believe this may involve: A low-voltage electrical problem, possibly a blown fusible link or intermittent charging system failure A bad ground or wiring fault affecting the ECM, TCM, or fuel pump A voltage-sensitive sensor or relay malfunction that fails under heat or load but does not log a fault A condition causing the CVT transmission to disengage due to insufficient power This issue has rendered the vehicle dangerous and unreliable, especially since it fails with no warning and then unpredictably recovers. I am filing this complaint in hopes that NHTSA will investigate this failure pattern, which appears to be consistent with known Nissan electrical and CVT system complaints in other model years. If this is a known defect, Nissan should be held accountable for providing a resolution, even outside of warranty.

   NHTSA complaint 11687054
7. Filed Sep 13, 2025Failure Sep 12, 2025Jacksonville, FLSuspension

   Was told by coggin nissan that my front control arms are cracked and need to be replaced. Car only has 64k miles on it I bought it new. Found cracks when car was serviced. 9,12,2025

   NHTSA complaint 11687040
8. Filed Jul 21, 2025Failure May 21, 2025111,000 milesBuffalo, NYElectrical system, Engine and engine cooling

   The contact owns a 2016 Nissan Murano. The contact stated that while driving at various speeds, the vehicle lost motive power and started to coast. The contact had the vehicle towed to the dealer, and the dealer determined there was corrosion on the battery terminals. The battery cables were repaired. The dealer also mentioned potential engine failure. The engine was not repaired. The failure occurred 3 times. The contact stated that after the second failure, the vehicle was towed to the dealer, and the dealer was unable to identify the cause of the failure. The contact inquired about NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System). The dealer confirmed that the VIN was not included in the recall. The vehicle was not repaired. The contact stated that after the third failure, the vehicle was taken to the dealer, who claimed that the decoration the contact applied around the push-start button was causing a malfunction in communication. The failure persisted. The dealer diagnosed the vehicle with alternator failure, and the alternator was replaced. The contact received a notice about an extended warranty coverage for the Control Variable Timing (CVT) valve. The manufacturer was informed of the failure, and a case was opened. The manufacturer confirmed the VIN was not included in NHTSA Campaign Number: 21V774000 ( Engine and Engine Cooling, Hybrid Propulsion System) and under the extended warranty coverage. The failure mileage was approximately 111,000.

   NHTSA complaint 11675001
9. Filed Jul 9, 2025Failure May 31, 2025Buffalo, NYElectrical system, Engine, Unknown or other

   I have been experiencing complete driving failure with my 2016 Nissan Murano. It shutdowns randomly without any warning well driving in traffic. I have already experienced being put in a crash risk three times. I have been trying to work with the dealer for almost 2 months now, only to receive my SUV with the same issue. I am terrified to be forced to put my children in such a high risk automobile as this is supposed to be our reliable transportation. I am highly disappointed and uncomfortable with the dealership stating repeatedly they don’t know what’s wrong with my vehicle as they are no codes to factually state the real issue. In the process I am being told I need to pay for highly priced repair guesses or problems that have been generated in their care trying to figure things out. The vehicle has even stopped on them while driving. After driving off their lot twice only to be stranded and put in a crash risk I am not comfortable with being rushed to pick up this vehicle without total safety concerns being addressed. Nissan has not addressed my concerns about their vehicles having recalls about this same issues, only stating it doesn’t show up for my vin# Well why am I having the same exact problem? The safety risks of the vehicle failing in the mist of traffic with absolutely no warning is a huge life threatening risk and shouldn’t be of the hardship of my family as I immediately had it towed to the dealership to assure safety for all. I purchased what I thought would be a safer longevity vehicle to transport my children. I am really having a difficult time with understanding of my concerns are of top priority. As I do appreciate being given a rental while they try a figure it out. My major concerns are being given the vehicle back at the same exact safety issues or worse. Please your cooperation in assistance in this matter is greatly appreciated

   NHTSA complaint 11672137
10. Filed Apr 28, 2025Failure Apr 25, 2025129,000 milesMerced, CAAlternator/generator/regulator

    The contact owns a 2016 Nissan Murano. The contact stated that while driving at an undisclosed speed, the navigation system and battery warning lights illuminated. The vehicle then stalled. AAA arrived on the scene and determined that the alternator needed to be replaced. The vehicle was towed to the dealer, but the vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.

    NHTSA complaint 11657258
11. Filed Apr 28, 2025Failure Dec 24, 2024Villa Rica, GAPower train

    My car smells like something is burning, when I drive it for a distance. I had my oil changed back in December and I took it back to the Dealership and advised of the smell and I was advised that my transmission was leaking. When I purchased my car used in August of 2023, I took it back to the Dealership advising that it seemed like it wasn't shifting properly and was advised that 2 mechanics and the Salesman all drove the car, and nothing was wrong and I just needed to get used to the way a Nissan vehicle transmission shifts and here I am today being advised that I have to pay $1200.00 for the repairs for the inner and outer seals because they are leaking. This actually to me is a safety concern because I smell something burning and I have a small child. I also remember seeing a sticker advising do not sale on the car and because of seeing a report on the news about those stickers being placed on cars I am concerned about that also and that I was sold a car that was possibly not supposed to have been purchased. I have contacted the Consume Affairs from Nissan and got nowhere because once again no one wants to take responsibility and fix the car and at this point I really would just like to get another car and to be compensated for the last 2 years. My name is [XXX] and I can be reached at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11657225
12. Filed Apr 11, 2025Failure Apr 1, 2025Sicklerville, NJCvt, Steering

    The contact owns a 2016 Nissan Murano. The contact stated while making a right turn from a complete stop, the vehicle lost motive power and the steering wheel became difficult to steer. The contact was able to pull to the shoulder of the road. No further information was available. The vehicle was then towed to the residence. The vehicle was later restarted and driven to the local dealer, where it was diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

    NHTSA complaint 11654085
13. Filed Apr 3, 2025Failure Dec 20, 202444,830 milesPerry Hall, MDEngine, Engine and engine cooling

    The contact owns a 2016 Nissan Murano. The contact stated while driving 20 MPH on the highway, the vehicle started to shake and vibrate while depressing the accelerator pedal. The contact stated that the body of the vehicle thumped ten times in a row and constantly seized. The check engine warning light was illuminated. A local dealer was contacted. The vehicle was towed to the dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact inspected under the hood and became aware that there was coolant all over the engine bay. The manufacturer was notified of the failure via email, and informed the contact that they could not assist with the cost for the repair of the engine. The approximate failure mileage was 44,830.

    NHTSA complaint 11652554
14. Filed Aug 25, 2024Failure Jul 2, 2024Tucson, AZUnknown or other

    july 2024 traction warning kept appearing on a daily basis. I have pushed Traction off button which both remain on then when car is off (for about 15min or so) then both disappear. However soon afterwards if I keep driving it will appear again - My fear, twice the Traction warning appeared and without putting on Traction off my Vehicle stalled - it was in a frozen state - couldn't move steering wheel -then slowly began moving at 5mph until Traction off was pushed and slowly began running again - but my car does not drive past 65mph on freeway? These are normal streets I'm driving, no pot holes etc. Finally able to get appt with my local mechanic Klipper Automotive for August 30th.

    NHTSA complaint 11610742
15. Filed Jul 31, 2024Failure Aug 8, 2022Catonsville, MDEngine, Unknown or other

    The Nissan Murano’s were recalled back in 2020 stating their CVT was causing stalling issues mid driving and overheating in extreme weather (heat). I complained to Nissan prior to this recall and was told it was filter issue then a battery issue. Of course if was neither. The recall was completed, however for the past year and half my Nissan Murano Hybrid stalls when the air condition is on during the summer. The car drives fine in the winter and late fall. I have taken my vehicle to 2 Nissan dealerships Owings Mills and Ellicott City wanted to ensure of the issue. Both came back with the same answer, for the Consumer rep Ali suggested getting a second opinion and I informed him I did. The Hybrid CVT is overheating mechanical failure due to a part inside the transmission. Nissan refuses to fix stating I need to pay $11,000 for a new transmission to fix the issue. The service rep John stated no other Murano has ever had this happen and of course they no longer make my year (2016). I have contacted Nissan Consumer line twice and was informed they will not be doing a good will either. The cost is so high was told because they have to build a new one. I believe NIssan knew of this problem and ignored and was hoping the recall would fix the shudder and shut off of the vehicle. Another recall needs to be done on CVT’s for the brand Nissan and should be responsible for fixing this.

    NHTSA complaint 11605560
16. Filed Apr 28, 2024Failure Apr 24, 2024Shakopee, MNAdaptive cruise control, Service brakes, Vehicle speed control

    The FEB system is braking when not necessary, causing potential serious damage/injury. The sensor is also affecting my ICC/cruise control. An orange light comes on while using cruise control and the cruise control stops/fails and will not reengage until I stop the vehicle and turn it off, then on again.

    NHTSA complaint 11585711
17. Filed Mar 24, 2024Failure Jan 1, 2024Camden, TNAir bagsCrash

    Passenger airbags didn't deploy during a head on collision. Passenger also was hit in her breast by something that came out of driver airbag. No prior airbag warnings. ThP and insurance have inspected the car.

    NHTSA complaint 11579152
18. Filed Jan 27, 2024Failure Jan 20, 2024Mount Vernon, NYPower train

    On [XXX] I was on my way to the park with my nephew when my car suddenly stalled while turning in a busy intersection I had help moving it into a safe place I took it in to new Rochelle In purchase a car in 2019 in 2020 Nissan had to replaced the cvt transmission in 3 years same transmission is no longer working. Nissan cvt transmission has been known to have major problem and refused to repair the transmission INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11568158
19. Filed Jun 28, 2023Failure Jun 28, 2022Pataskala, OHAir bags

    Both driver and passenger airbag lights have been on for about a year. This vehicle has never been involved in a car accident. I recently had the service dept at the dealership take a look as my mechanic was unable to troubleshoot the issue. The code the dealer found was B00A0-00, occupant sensor unit, abnormal voltage. The dealer is stating that the occupant sensor unit needs to be replaced as well as both sensors.

    NHTSA complaint 11529410
20. Filed Mar 2, 2023Failure Feb 11, 2023Lakewood, CAUnknown or other

    After opening my hood to check the engine oil, the main hood latch would not engage, to keep the hood down, the only thing holding the hood is secondary latch. I was over at my uncle's house when this happened and could not take the freeway home fearing that the hood might pop up while driving at a higher speed than on the city streets. When I got home, I got on my computer, and found that NIssan has a recall on other models for defective latches for the same year as my 2016 Nissan Murano. I plan on taking it to the Nissan dealership to get it fixed this weekend.

    NHTSA complaint 11509946