SUV, gasoline, 4x2, built in United States. Owner complaints on file from Mar 25, 2025 to Sep 20, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-173 | Mar 19, 2025 | One or both front brake caliper assemblies may have reduced strength and could break | Brakes | 1,430 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
51 complaints on file, page 1 of 3.
At approximately 10,444 miles, while driving under normal operating conditions, the vehicle began emitting an unexpected, severe friction sound while braking, which rapidly escalated to a harsh metal-on-metal grinding noise. A physical safety inspection by an authorized dealer service center revealed that the rear brake pads had completely failed, wearing entirely down to the bare metal backing plates. This catastrophic wear occurred at an unacceptably low mileage, bypassing standard wear indicator warnings, and caused deep, structural scoring to the rear rotors. Both the rear pads and rear rotors required immediate replacement to restore safe vehicle braking operation. The front brake assemblies remain fully functional with ample friction material remaining, indicating that this is not standard driver wear. This sudden failure at a fraction of the component's normal operational lifespan points to a severe systemic defect within the rear axle braking system, mechanical binding, or electronic parking brake (EPB) calibration error unique to this platform. The premature degradation poses an immediate safety risk, as metal-on-metal friction severely increases stopping distances and elevates the risk of a rear axle braking lockup or collision.
NHTSA complaint 11765592My Nissan Pathfinder has a recurring water intrusion problem through the sunroof area whenever it rains. The problem first occurred in June and has happened again this month during the rainy season. Water enters the vehicle cabin during rainfall, creating a significant concern about the safety and reliability of the vehicle. The vehicle was inspected by a Nissan dealer, and I was informed that the sunroof drain tubes need to be replaced. The dealer also informed me that the required drain tubes are currently on nationwide backorder and are not available. As a result, the vehicle has not been permanently repaired and continues to leak whenever it rains. The problem has been reproduced during actual rainfall, and I have video recordings documenting multiple incidents of water entering the vehicle. The videos and vehicle are available for inspection upon request. This vehicle is our only vehicle and is regularly used to transport two toddlers. Repeated water intrusion into the passenger compartment raises concerns about safe operation and the possibility of additional damage to the vehicle, including electrical components, wiring, carpeting, interior components, and other systems. There were no known warning lights or warning messages associated with the water intrusion. The primary symptom is water entering the cabin through the sunroof/drain area during rainfall. The Nissan dealer has confirmed the suspected cause as the sunroof drain tubes and advised that replacement parts are currently unavailable due to the nationwide backorder. I am reporting this issue because the water intrusion is recurring, the vehicle remains unrepaired because of the parts shortage, and the problem occurs whenever it rains. I am concerned about continued exposure to water and the potential safety consequences if the condition worsens.
NHTSA complaint 11765415The hydraulic braking system failed, causing a complete loss of brake pedal resistance and a severe brake fluid leak. The vehicle is currently located at an authorized Nissan dealership and is available for inspection upon request. The vehicle suffered a sudden braking failure while traveling at highway speeds with my family inside. The brake pedal lost all resistance, requiring me to slam the pedal completely to the floor just to slow the vehicle down from 30 mph to 10 mph. The vehicle would not come to a complete stop normally, forcing me to rely on the forward collision sensor triggering and extreme floor-pression to avoid a collision, putting my family and other drivers at risk of injury. The problem has been confirmed by the physical evidence of the failure, as the vehicle left a large puddle of brake fluid in my driveway and leaked a significant, continuous trail of fluid while being loaded onto the tow truck following day. The vehicle was towed directly to an authorized Nissan dealership this morning for official diagnosis and confirmation. No, the component has not yet been inspected by third parties. It was just towed to the Nissan dealership this morning and is currently awaiting their official inspection and technical report. No warning lamps, messages, or symptoms prior to the incident. The failure happened suddenly yesterday evening while driving on the highway. While safely parking the vehicle the first set of warning message came up.
NHTSA complaint 11759683Back glass blew out Shattered on its own
NHTSA complaint 11757594The contact owns a 2025 Nissan Pathfinder. The contact stated that while the vehicle was parked, the rear glass fractured. The contact inspected the vehicle and determined that there was no impact to the glass to cause the failure. The vehicle was taken to the dealer, and the contact was informed that the failure was a known failure with similar vehicles. The contact was advised to contact the NHTSA Hotline to report the failure. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 12,000.
NHTSA complaint 11756032Component/system failure. Engine shut off while driving @ 70 mph. The car first shifted into neutral all on its own, system shows AT MALFUNCTION. Vehicle was towed to nearest dealership so it is available for inspection. Safety concern is that the vehicle died in 2nd left hand side of road my had my husband not been able to essentially coast and cross 2 lanes of traffic to get to shoulder the vehicle could have potential been sitting in the 2nd left hand lane where traffic was going 70 plus mph. The dealership has not been able to reproduce issue other than seeing the AT Malfunction code, the vehicle is not starting as it did on side of highway. No other inspections have been done to my knowledge. No messages or warnings appeared prior to the vehicle switching into neutral and turn off engine.
NHTSA complaint 11755598My door lock buttons do not work and I took the vehicle in to the dealer and I was 3000 miles over my warranty , they did not want to cover the cost of the repair it is dangerous because what if I have children in the back and I can’t open the door from the front door, I can open them with the key remote or I need to get off the vehicle and push the button on my door from the outside ! If there is an accident it could be a life or death issue !
NHTSA complaint 11754931I just bought a nissan pathfinder in novemeber 2025.the mileage is around 13100 miles.while driving on the highway a part of my exterior trim panel on the right rear passeger side door just ripped off and flew away. I was lucky i did not meet any accident. I conatcted the Nissan company and that i don’t feel safe driving in this vehicle so i want them to replace it but they would not do that. This is a safety-critical defect that could cause a crash if it happens again or if a detached part hits another vehicle. A part falling off at highway speeds poses a clear risk off collision, injury or property damage to my vehicle and others. I am concerned this is a manufacturing defect that could recur. Now i am scared every time i drive this vehicle thinking something might fall off again and i will meet with an accident. I don’t feel safe in the vehicle anymore since I’m usually travelling with my family.
NHTSA complaint 11754465Front Passenger Seat Belt Buckle We have concerns regarding the front passenger seat belt buckle. My wife and another family member have both experienced issues where the buckle will sometimes not latch securely, and at other times it is difficult to release. On one occasion, the buckle would not release until I repeatedly pressed the release button so my wife could exit the vehicle. This most recently occurred on July 9, 2026.This is a safety concern and after review booklet this should be cover under nissan warranty.
NHTSA complaint 11750861I bought my 2025 Pathfinder in November 2025. In early December, the automatic emergency braking symbol started flashing; I took it to the Nissan dealership in Downey, and they told me that unless there was a permanent error code, they couldn't do anything. After reading comments and forum posts, I saw that this was a common issue caused by sunlight and such, so I didn't worry too much about it, but it kept happening. Then, on June 19, 2026, while leaving a parking lot in Monterey Park, CA—just as I was pulling out of my parking space—I heard a very loud pop. It really scared me; I was with my wife and two children. The rear windshield was completely shattered—it had exploded out of nowhere. When I checked online, I realized that many vehicles of this brand—Pathfinders and Rogues—had reported this same incident: exploding spontaneously. Fortunately, my two children were in the second row, but a shard still fell onto my younger son's hand and cut him; he was terrified and crying. I got out of the car, and there was absolutely nothing there—the area was clear. I have photos of the scene and of my son's small cut. Today, June 20, 2026, I took my Pathfinder back to Nissan Downey, but got nowhere; they refuse to take responsibility and don't believe it's a factory defect. They wouldn't help me at all, even though it's a 2025 vehicle with only 6,500 miles on it. They offered to inspect the vehicle but refused to specify that the inspection would be covered under the factory warranty. So, I decided to take my vehicle back without getting a favorable response from Nissan!
NHTSA complaint 11745429Both sluggish to begin acceleration and car acceleration on its own after a passing throttle up. It was as if the throttle stuck open for more than 5 seconds.
NHTSA complaint 11743646Unknown Subject: Safety Concern Regarding Rock Creek Model Seatbelt Design I am writing to formally report a serious safety concern regarding the seatbelt design used in the Nissan Rock Creek model. Specifically, the seatbelt in this vehicle includes a plastic insert that is stitched directly into the belt. This configuration appears unusual when compared to standard seatbelt construction and, in my view, raises significant questions about its safety and performance in the event of a collision. My primary concern is whether this particular seatbelt design, including the stitched-in plastic insert, has undergone full crash-testing and safety validation. Seatbelts are critical life-saving devices, and any nonstandard configuration can introduce potential failure points. Before continuing to use this vehicle, I would like written confirmation that this design meets or exceeds all applicable federal safety standards, including FMVSS 209 and 210, and that it has been tested under conditions representative of a real-world crash scenario. I am deeply concerned that this feature may pose a hazard to vehicle occupants if it compromises the belt’s ability to lock, restrain, or distribute force correctly during an accident. For this reason, I respectfully request a prompt, detailed response. Thank you for your attention to this matter. I look forward to your explanation and confirmation regarding the safety of this system.
NHTSA complaint 11743608The contact owns a 2025 Nissan Pathfinder. The contact stated that the seatbelts of the vehicle had excessive slack on the shoulder portion and could not be adjusted properly, resulting in inadequate upper body restraint. The vehicle was taken to a dealer for inspection, but no defects were found, and no repairs were performed. The contact expressed concern that the loose seatbelts presented a safety hazard and might not provide adequate occupant restraint during a crash. The manufacturer was not notified of the issue. The failure mileage was 10,300.
NHTSA complaint 11743545We have been documenting a oil leak on the timing chain cam shaft cover. When the motor heats up the engine seeps/leaks oil on the top of the side of engine. This has been documented for the past few months starting at 37,099 miles when we noticed it, date of first notice was on 4/29/2026. We have pic with time stamps and have taken it to dealership to inspect and have written many times of the issue. We have also filed a consumer affairs and BBB autoline complaints. This is an issue safety issue bc oil can start a car fire, it can also cause a motor to malfunction. This is a safety concern. The dealer says their is no leak at all but they wipe off oil and it returns that an issue. We bought this pathfinder in Oct of 2025 and put on now around 42k miles and it is still an active issue.
NHTSA complaint 11742261The contact owns a 2025 Nissan Pathfinder. The contact stated that while the vehicle was parked inside a parking lot, the contact discovered that an L shaped cracked had formed on the windshield. The contact stated that the crack appeared to have started on the top, passenger side of the window, running down that part of the glass before veering of towards the driver side of the windshield. The contact stated that the failure appeared to have occurred without incident. The dealer was informed of the failure and informed the contact that there were no recalls on the vehicle. The contact was then referred to the NHTSA Hotline to file a safety complaint. In addition, the contact was informed that the windshield must be replaced with an OEM windshield due to the cameras on the windshield. The contact was also referred to her warranty provider; however, she had yet to get in touch with them. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000.
NHTSA complaint 11738021The front grille and front bumper of my 2025 Nissan Pathfinder have melted twice on their own without any accident, impact, or unusual use. The vehicle is used exclusively for personal family transportation and is parked outdoors in Florida. Nissan opened a warranty case on April 1, 2026. However, their entire investigation was conducted based on photos only — no physical inspection of the vehicle was ever performed by Nissan or their representative. Despite this, Nissan denied the warranty claim stating it was not their responsibility, without identifying the root cause of the damage. During the claims process, a Nissan call center representative provided false information stating that our vehicle had been in service for 6 months, which is completely untrue. Multiple calls went unanswered or were disconnected. Written emails were ignored. It took over 6 weeks to receive a final decision. This is a known recurring issue affecting multiple Nissan Pathfinder and Nissan Armada owners dating back to 2021-2022 models. Other owners have reported identical melting of front grille plastic components under normal driving and parking conditions. In at least one documented case, Nissan sent an engineer for physical inspection and immediately confirmed warranty coverage — contradicting their standard practice of denying claims based on photos only. The melting of exterior plastic components on a brand new vehicle raises serious concerns about the quality and heat resistance of materials used by Nissan, and potential safety hazards if the root cause is internal heat rather than external factors. I am requesting that NHTSA investigate this matter as it may indicate a manufacturing defect affecting multiple 2021-2025 Nissan Pathfinder and Armada vehicles.
NHTSA complaint 11737717The front collision radar and Advanced Driver Assistance Systems (ADAS) on my 2025 Pathfinder Platinum fail intermittently and repeatedly, creating a severe safety hazard. The vehicle is currently available for inspection upon request. Component/System Failed: The front radar sensor randomly malfunctions and shuts down entirely. This completely disables the Automatic Emergency Braking (AEB), ProPILOT Assist, and Adaptive Cruise Control. Safety Risk: The sudden and unprompted disabling of the Automatic Emergency Braking and Adaptive Cruise Control while traveling at highway speeds poses a severe risk of collision. The driver is forced to take sudden manual control without the expected safety net, creating a highly dangerous distraction and increasing the risk of rear-end crashes. Warning Lamps/Messages: Yes. Usually, after 30 to 60 minutes of highway driving, dashboard warning lights suddenly illuminate, displaying messages such as "Front Radar Unavailable" or "System Fault," accompanied by flashing collision symbols. This occurs in perfect weather conditions, on clear roads, and with perfectly clean sensors (no snow, dirt, or debris obstructing the radar). I have over 30 videos capturing these failures occurring under normal driving conditions. Inspection & Dealer Reproduction: The vehicle has been inspected by two different authorized Nissan dealerships, spending a total of 35 days out of service. At the first dealership (10 days in shop), the official paperwork blamed "dirt/debris," but a service advisor informally admitted via text message that it was an internal system error they could not fix. At the second dealership (25 days in shop), technicians test-drove the vehicle but claimed they "could not duplicate" the intermittent issue and found "no codes," despite me providing them with extensive video evidence of the system crashing. Manufacturer Involvement: I contacted Nissan North America Corporate regarding this severe safety defect and the dealerships
NHTSA complaint 11732404When sitting in a parking space and when you put the car in reverse, the front sensors pick up whats in front of the car making the beeping sound. If a car is driving by in the rear it does not pickup that car driving by as it is picking up the items in the front of the car. When in reverse, the front sensors should not go off, only the rear sensors should go off. This issue can cause someone to not pay attention to the beeping because they think they are beeping for the front sensors and cause someone to back into someone driving by.
NHTSA complaint 11726282The contact owns a 2025 Nissan Pathfinder. The contact stated that while the vehicle was parked inside the garage, the hatch glass shattered unexpectedly. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. Upon further investigation, the contact became aware that several consumers had reported that the rear glass, front windshield, and sunroof glass had broken without impact due to the manufacturing of the thin-tempered glass. The manufacturer was made aware of the failure and advised the contact that a Nissan regional representative would reach out with assistance. The failure mileage was approximately 12,000.
NHTSA complaint 11725691The accelerator pedal has gotten stuck at full throttle 3 times under the all weather rock creek floor mat. The mat appears to be properly placed in its molded position, but it allows the pedal to go behind the mat and get stuck. 3 separate times this has happened.
NHTSA complaint 11724376Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.