AutoStatsIQ
Data through Oct 2026
Model yearDo not drive

2023 Nova BUS LFS

Bus, diesel, built in United States. Owner complaints on file from Oct 3, 2025 to Oct 3, 2025.

Recalls (33)Complaints (2)Investigations (0)Bulletins (39)
Recall campaigns covering this model year3316k vehicles or units across those campaigns
Owner complaints2Close to the median 2023 bus
Severity index0.02023 buss average 0.0
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2023 Nova BUS LFS peaked in 2025, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.52202522026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2023 Nova BUS LFS name steering

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Steering
2
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

33 recall campaigns cover the 2023 Nova BUS LFS

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2023 Nova BUS LFS
CampaignFiledSubjectComponentVehiclesRemedy
26V-624Sep 29, 2026Mounting screws may be too short, stripping the threads and causing the bike rack to detachEquipment18Part replacement
26V-573Sep 3, 2026Coolant sensor could send a false signal, causing the engine to shut downEngine and cooling928Part replacement
26V-355Jun 2, 2026Low brake air pressure warning light may fail to illuminate when the engine is offBrakes5,662Software update
26V-300May 12, 2026Driver's speaker hole door may have been built with the prime glazing manufacturer DOT code mark missingStructure197Part replacement
26V-275Apr 30, 2026Telemetry control unit installed in parallel with the vehicle monitoring system may cause a data overloadElectrical system50Software update
26V-182Mar 24, 2026Driver's seat belt tension-reliving device may fail to disengage without manual interventionSeat belts416Not stated
25V-476Jul 22, 2025Electric power steering system may be missing a check valve, allowing hydraulic pressure to turn the steering wheel without the driver's inputSteering339Repair or modification
25V-368Jun 11, 2025Digital display firmware error may cause the instrument panel indicator lights to remain solidly illuminated even when the turn signal are offLighting45Software update
25V-213Apr 7, 2025Engine wiring harness may be the incorrect length, which can result in harness damage and a loss of drive powerElectrical system45Repair or modification
25V-184Apr 3, 2025High voltage batteries may have loose hardware that can fall inside the battery pack and create a short circuitElectrical system24Part replacement
24V-907Dec 3, 2024Wheelchair securement system may have been installed with the attachment points in the incorrect locationsAdaptive equipment24Repair or modification
24V-873Nov 19, 2024Coolant sensor could send a false signal, causing the engine to shut downEngine and cooling758Part replacement
24V-647Nov 5, 2024Driver's seat belt may not retract properlySeat belts1,570Part replacement
24V-727Sep 30, 2024Software error may cause the Vehicle Control Unit (VCU) to crash, disconnecting the high voltage batteries and causing a loss of drive powerElectrical system40Software update
24V-657Sep 9, 2024Auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical shortEquipment208Not stated
24V-648Sep 3, 2024Instrument panel may fail to display the speedometer or incorrectly display warning lights, due to defective firmwareElectrical system179Software update
24V-564Jul 26, 2024Glazing used on the glass windows may reduce the driver's visibilityVisibility and wipers186Part replacement
24V-519Jul 8, 2024Windshield wiper arms may be incorrectly aligned, which can cause the wiper blades to collideVisibility and wipers34Inspection
24V-518Jul 8, 2024Air leak may occur in the parking brake valve and unintentionally engage the parking brake without activating the brake lightsBrakes900Repair or modification
24V-421Jun 7, 2024Ground connection on the bus bar in the HVAC roof unit may not be secured properly, which can result in an unexpected engine shutdown or an…Electrical system45Repair or modification
24V-328May 10, 2024Insufficient crimping may allow the secondary fuel filter hoses to disconnect and leakDo not driveFuel system52Part replacement
24V-231Mar 27, 2024Engine coolant return hose may fail, leaking coolant and causing an engine shutdownEngine and cooling653Part replacement
24V-203Mar 17, 2024Alternator power cable nut may not have been tightened properlyElectrical system608Repair or modification
24V-174Mar 4, 2024Missing electrical components may prevent the battery disconnect switch from functioningElectrical system36Repair or modification
23V-866Dec 20, 2023Front air spring suspension hardware may separate from the attachment plate, causing a sudden loss of suspensionSuspension9Part replacement
23V-781Nov 21, 2023Sun visor may detach and fall from the bracketStructure2Repair or modification
23V-763Nov 11, 2023Brackets retaining the Mobile Climate Control HVAC Unit could fail and allow the unit to detach from the busEquipment339Repair or modification
23V-762Nov 11, 2023Turn signals may intermittently become inoperativeLighting718Repair or modification
23V-607Aug 31, 202324-volt power cable and grounded mounting fastener that secures the fuse holder may short circuitElectrical system1,189Part replacement
23V-540Aug 2, 2023Rivnut threaded inserts inside the high-voltage battery may be over-tightened and break, which could result in a short circuitElectrical system13Part replacement
23V-482Jul 12, 2023Transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive powerPowertrain414Repair or modification
23V-481Jul 12, 2023During the hose manufacturing, the power steering hose may not have been assembled correctly, which can result in hose fitting detachment and a…Steering196Part replacement
23V-291Apr 24, 2023Coolant line in the high voltage battery pack may not be fully seated and locked, which can result in the loss of coolant and an electrical short…Electrical system7Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2023 Nova BUS LFS

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Oct 3, 2025Failure Feb 28, 2025Rochester, NYSteering

    This NOVA BUS form build series LF26 a 2023 model year had a failure at the steering gear box as the previous complaint the sector shaft was found to have too much play causing the seal to leak hydraulic steering oil which poses a sever risk to the safety of the operator, the passengers, and the public Again we have had a high failure rate on this and other NOVA buses Build series LB77, LE92 and LF26 2019, 2022, and 2023 model years. 18 steering boxes replaced just in 2025 among the fleet of NOVA buses. Others in 2024! Box manufactuer TRW NOVA part number N100487 We have had to source boxes elswhere to meet demand due to parts not being available from NOVA all of th time when needed.

    NHTSA complaint 11691135
  2. Filed Oct 3, 2025Failure Sep 2, 2025Rochester, NYSteering

    NOVA BUS's in this model year and build series LF26 Unit numbers 2301-2309 have expierienced a high failure rat of the steering gear box. These units are exibiting play in the sector shaft at an ealry age and the play is causing fluid leaks of the steering hydryaulic oil that poses a severe safety risk to the operator, passengers, and the public in and around the vehicles while being driven. We have been replacing the steering boxes as the failure is noted. Parts availability from NOVA has been poor. This bus had the box replaced on 9/2/2025 at 83,361 miles These are heavy duty transit buses with a life expectancy of 12 plus years

    NHTSA complaint 11691132
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
All investigations
Service bulletins

39 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • BS5571E Apr 26, 2024 · Service Bulletin/Repair Instructions
    The HVAC generator engine pulley has bolts that are too long.
  • BS5578E Apr 26, 2024 · Service Bulletin/Repair Instructions
    The rear door operator is missing one bolt and washer.
  • BS5580E Apr 23, 2024 · Service Bulletin/Repair Instructions
    One fire suppression system pipe may be installed backwards and interfere with an alternator cable, creating friction that could damage one or both components.
  • FT5575E Apr 17, 2024 · Service Bulletin/Repair Instructions
    Rear Door Electrical Operator. Incorrectly adjusted door stops could mislead the system by indicating incomplete closure of the door.
  • BS5572E Mar 29, 2024 · Service Bulletin/Repair Instructions
    Water Sensor in E-Steering Compartment.
  • BS5572E Mar 29, 2024 · Service Bulletin/Repair Instructions
    Water Sensor in E-Steering Compartment.
  • BS5438E Mar 28, 2024 · Service Bulletin/Repair Instructions
    Restricted access to the Modular Propulsion Control System (MPCS) makes decommissioning difficult and presents a risk of damaging the HV cables during handling or testing.
  • BS5562E Mar 25, 2024 · Service Bulletin/Repair Instructions
    The transmission oil sampler line might be routed above the transmission oil dipstick tube, bringing it too close to the turbo. Heat from the turbo can damage the sample line.
  • BS5561E Mar 25, 2024 · Service Bulletin/Repair Instructions
    Non-conforming Exterior speakers.
  • FT5567 Mar 15, 2024 · Service Bulletin/Repair Instructions
    Battery Unbalanced Light Logic with AGM Battery.
  • FT5545 Mar 1, 2024 · Service Bulletin/Repair Instructions
    The Driver’s Barrier stationary glass is breaking in service due to possible metal to glass contact on the lower supports.
  • BS5551E Feb 27, 2024 · Service Bulletin/Repair Instructions
    Headlight bezel adjustment screw may interfere with HIVIS frame.
  • FT5554 Feb 26, 2024 · Service Bulletin/Repair Instructions
    The Cabin Coolant Level Sensors for the LOW and HIGH levels are swapped.
  • BS5559E Feb 20, 2024 · Service Bulletin/Repair Instructions
    Power cable needs blue heat shrink to indicate live power all the time. Connect cable to the correct location.
  • BS5506E Feb 12, 2024 · Service Bulletin/Repair Instructions
    Battery door slam latch, due to a shortage, N620000263 was installed as an alternative to temporarily replace N81288.
  • BS5450E Feb 8, 2024 · Service Bulletin/Repair Instructions
    LED strip (N105390) was installed without seals in the plug.
  • FT5531R1 Feb 6, 2024 · Service Bulletin/Repair Instructions
    Oil level creating different issues, Cummins recommendation following few parts issues.
  • FT5539 Feb 2, 2024 · Service Bulletin/Repair Instructions
    Buses logging cabin and engine coolant pressure codes as reported by Clever Device.
  • FT5534 Jan 31, 2024 · Service Bulletin/Repair Instructions
    The ground of the IVN unit (Intelligent Vehicle Network) could be connected to the wrong place.
  • FT5547 Jan 26, 2024 · Service Bulletin/Repair Instructions
    Alternator cable hardware may loosen in service cause by an assembly fault in production.
  • BS5532E Jan 24, 2024 · Service Bulletin/Repair Instructions
    Grid heater cable loose due to workmanship issues.
  • FT5531 Jan 22, 2024 · Service Bulletin/Repair Instructions
    Oil level creating different issues in service. Cummins recommendation following few parts issues in service.
  • BS5490E Jan 16, 2024 · Service Bulletin/Repair Instructions
    Fuse holder for the electric cooling fans require an improve protection against road debris.
  • FT5509 Dec 29, 2023 · Service Bulletin/Repair Instructions
    The Driver’s Barrier stationary glass is breaking in service due to possible metal to glass contact on the lower supports. The glass must have a minimum of 3mm gap all around the supports.
  • FT5517 Dec 22, 2023 · Service Bulletin/Repair Instructions
    Grid heater cable loose due to workmanship issues.
  • BS5530E Dec 22, 2023 · Service Bulletin/Repair Instructions
    Flag Terminal Hole is too Large for Terminal Stud.
  • BS5511E Dec 22, 2023 · Service Bulletin/Repair Instructions
    The EGR cooling hose N95062-48 is not rated for the engine compartment temperature. Under certain conditions the EGR cooling hose may crack and cause coolant leak.
  • FT5535 Dec 19, 2023 · Service Bulletin/Repair Instructions
    Consat programation was not completed.
  • BS5497E Dec 6, 2023 · Service Bulletin/Repair Instructions
    Communication System Cavity plugs missing in 2 Ethernet switches.
  • BS5503E Nov 29, 2023 · Service Bulletin/Repair Instructions
    The WHA11 harness has a potential chafing issue.
  • BS5501E Nov 7, 2023 · Service Bulletin/Repair Instructions
    Battery tray arm may have loose hardware.
  • FT5505 Nov 3, 2023 · Service Bulletin/Repair Instructions
    New VBEA software created for Kneeling logic. Kneeling stopped working in VBEA versions A_T6 and Prod release A.
  • LI5485E Oct 27, 2023 · Service Bulletin/Repair Instructions
    Introduction of headlight N109645 to replace N71373. The new headlight is interchangeable and offers better protection against water intrusion. It is possible to replace only one headlight if necessary.
  • FT5465 Oct 25, 2023 · Service Bulletin/Repair Instructions
    Erroneous Fault Codes reporting on the AVM System of Clever Devices.
  • FT5487 Oct 25, 2023 · Service Bulletin/Repair Instructions
    Driver's barrier door has an improper fit. Multiple holes drilled in riser and slideout glass hits the next stop compartment.
  • BS5441E Oct 17, 2023 · Service Bulletin/Repair Instructions
    Wheel Chair Ramp Missing two P-clamps and a grommet.
  • BS5424E Sep 6, 2023 · Service Bulletin/Repair Instructions
    Brake and Accelerator Pedals. Hardware and/or thread locker might be missing.
  • FT5455 Sep 5, 2023 · Service Bulletin/Repair Instructions
    Brass fitting (N79131) leaks found at BL2 and BL4 two-way valve, repairs were performed not per AVT0029.
  • BS5320ER1 Mar 15, 2023 · Service Bulletin/Repair Instructions
    Fire light coming on in the dash, Fire detection system
Source: NHTSA manufacturer communications files.
About service bulletins