By year
Owner complaints about Orion vehicles peaked at 2 in 1995
Owner complaints filed with NHTSA, 1995 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Orion
The complete NHTSA record for Orion vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Orion recalls are filed by Orion Bus Industries, part of Orion.
Owner complaints in the last five years012 on file in all, across 11 models
Recall campaigns600 in five years
Severity index50.0Crash, fire, injury or death per 100 complaints
Investigations926 service bulletins
Components
Engine and cooling draws the most owner complaints about Orion vehicles, 17% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The VI has the most complaints of any Orion model
Every Orion model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| VI | 1995 to 2005 | 4 | 100.0 | 38 | 7 |
| V | 1990 to 2012 | 2 | 0.0 | 103 | 1 |
| VII | 1998 to 2012 | 2 | 50.0 | 94 | 9 |
| I | 1980 to 1994 | 2 | 0.0 | 19 | 0 |
| Orion | 1990 to 1998 | 2 | 50.0 | 0 | 0 |
| II | 1983 to 2004 | 0 | None | 34 | 2 |
| Suburban | 1980 to 1988 | 0 | None | 9 | 0 |
| Orion VII | 2002 to 2004 | 0 | None | 7 | 7 |
| Orion VII Li-Ion Hybrid | 2008 to 2011 | 0 | None | 4 | 0 |
| Orion V | 1996 | 0 | None | 1 | 0 |
| Orion VII Li-Ion ESS | 2006 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Orion product
- 16V-017 Jan 19, 2016
Affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket
Seats · 408 vehicles - 15V-288 May 15, 2015
Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather,…
Engine and cooling · 455 vehicles - 14V-106 Mar 5, 2014
Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold…
Engine and cooling · 455 vehicles - 13V-476 Sep 27, 2013
Specific potting compound used in the equalizers and convertors for insulation was found to be capable of conducting electricity after being…
Electrical system · 3,009 vehicles - 13V-056 Feb 22, 2013
In the affected vehicles, the brake chambers may leak pressure allowing the parking brake to drag when it is supposed to be released
Brakes · 171 vehicles - 12V-447 Sep 13, 2012
Turbine or compressor wheel may fail, resulting in subsequent damage to the engine and/or an oil leak
Engine and cooling · 187 vehicles - 11V-523 Oct 28, 2011
Over time, particulate debris can accumulate in the hybrid system's li-ion storage system (li-ion ess)
Electrical system · 1,300 vehicles - 11V-421 Aug 15, 2011
V-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation…
Engine and cooling · 96 vehicles - 11V-214 Apr 1, 2011
There is insufficient engagement between the teeter lever base and the cam plate
Latches and locks · 2 vehicles - 10V-538 Nov 2, 2010
These buses are configured with a tapped fitting for the hydraulic wheelchair ramp
Adaptive equipment · 217 vehicles
Source: NHTSA ODI recalls file.