AutoStatsIQ
Data through Oct 2026
Model year

2017 Peterbilt 365

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (4)Complaints (0)Investigations (1)Bulletins (50)
Recall campaigns covering this model year4501k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2017 Peterbilt 365 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2017 Peterbilt 365

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2017 Peterbilt 365
CampaignFiledSubjectComponentVehiclesRemedy
20V-199Apr 6, 2020In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may…Stability and traction control460,515Software update
20V-130Mar 4, 2020Positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical…Electrical system35,671Part replacement
16V-872Dec 5, 2016Brake lights may not illuminate when the brakes are appliedLighting2,046Part replacement
16V-426Jun 10, 2016Affected vehicles are equipped with Cummins ISX12 or ISX15 engines and have an engine control module (ECM) that may short circuit, causing the…Electrical system3,227Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2017 Peterbilt 365

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    1 NHTSA investigation on file

    • PE20015 Preliminary evaluation, Structure
      Quarter Fender Failures
      Opened Sep 21, 2020, closed Oct 14, 2021
    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    50 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • P001 Sep 11, 2026 · Service Bulletin/Repair Instructions
      "Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
    • E311 Jul 25, 2026 · Service Bulletin/Repair Instructions
      105 chassis have been removed from the chassis list and unflagged in PRWS due to expiration of applicable warranty coverage. Total chassis population is 732.
    • E311 Jul 10, 2026 · Service Bulletin/Repair Instructions
      The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage.
    • 45-070 Apr 17, 2026 · Service Bulletin/Repair Instructions
      The attached procedures document has been updated with more detail and explanations. This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.
    • 45-070 Jan 31, 2026 · Service Bulletin/Repair Instructions
      Procedure pictures updated for clarity. When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process bu…
    • T016 / 26-040 May 22, 2025 · Service Bulletin/Repair Instructions
      T016: Warranty section updated to include 0.5 hours for test drive. Recommended Repair T016C has been updated from 6.4 hours to 6.9 hours. SRT codes updated in PRWS Claim Coding Table: B25-17A for 6.9 hours created to replace all other codes. 26-040: Warra…
    • 32-025 Nov 22, 2024 · Service Bulletin/Repair Instructions
      Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary…
    • 02-194 Nov 11, 2024 · Service Bulletin/Repair Instructions
      Fix-As-Fail The window switch fails prematurely due to excessive amperage flowing through the window switch circuit. A new door harness design has been developed to prevent failures. Fix-As-Fail start date is 11/11/2024.
    • 7-700 Oct 22, 2024 · Warranty Program/Extension
      7/700 Service Agreement - Letter Only.
    • E304 Oct 3, 2023 · Service Bulletin/Repair Instructions
      Emissions Recall Certain vehicles with PACCAR MX-11 and MX-13 EMY2016 engines with less than 300,000 miles (482,803 km) have been shown, in testing, to exceed regulatory limits for NOx and N2O emissions. This bulletin now applies to both Canadian and …
    • E279 Jun 1, 2023 · Service Bulletin/Repair Instructions
      An engine software defect exists in certain vehicles equipped with EMY17 MX-13 and MX-11 engines that pertains to timer action and count calibrations for a time-based diagnostic. This diagnostic action checks fuel pressure and has no negative impact on tail…
    • 32-019 Feb 10, 2023 · Service Bulletin/Repair Instructions
      Fix As Fail – Chassis that were manufactured with certain battery cable routing brackets may experience rubbing or chafing of the battery cables.
    • 23-005 Oct 6, 2022 · Service Bulletin/Repair Instructions
      Clutch pedal linkage lubrication service interval information is missing from the Service manual for Model 365, 367, and 389 chassis.
    • 45-064 Oct 18, 2022 · Service Bulletin/Repair Instructions
      Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to del…
    • 13-060 Aug 3, 2022 · Service Bulletin/Repair Instructions
      The service information for Bendix Air Dryer maintenance is being updated to include new procedures.
    • 51-013 Feb 4, 2022 · Service Bulletin/Repair Instructions
      Due to major data carriers phasing out 3G networks, chassis currently utilizing first generation Peoplenet Mobile Gateway (PMG001) will experience severe 3G service degradation as early as January of 2022. Chassis currently utilizing 3G antennas as a primar…
    • 43-071 Sep 21, 2021 · Service Bulletin/Repair Instructions
      Fix-As-Fail – Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue op…
    • 21-PBD Jun 22, 2021 · Service Bulletin/Repair Instructions
      Safety Recall – Cummins Fuel Rail Leak – NHTSA ID: 21V391 / TC: 2021-323, Cummins Recall: C2423. Cummins PX9 and ISX12 fuel rails may leak around a sealing washer, potentially resulting in fuel leaks. Undetected prolonged diesel fuel spray in the presence o…
    • E271 Jun 8, 2021 · Service Bulletin/Repair Instructions
      An engine software update is required to resolve OBD system readiness, DEF doser diagnostics, and otherOBD system software related issues.
    • FRN11151CustLtr Mar 29, 2017 · Service Bulletin/Repair Instructions
      Sample Customer Letter - Field Repair 11151: Steering Column Mounting Bolts Loose.
    • FRN216-1Custltr Mar 14, 2017 · Service Bulletin/Repair Instructions
      Sample Customer Letter - 216-1 Dana Intermediate Steering Shaft Unseated or Missing C-clip.
    • E265 May 25, 2021 · Service Bulletin/Repair Instructions
      Selected engines have been identified to receive a camshaft inspection and an update for improved camshaft lubrication.
    • 02-160 Feb 10, 2021 · Service Bulletin/Repair Instructions
      Information Only – Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
    • 02-158 Aug 25, 2020 · Service Bulletin/Repair Instructions
      Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that could rub through a…
    • 13-054 Jul 29, 2020 · Service Bulletin/Repair Instructions
      Fix-As-Fail - Bendix New-Gen Lightweight Steer Axle Drum Brake Spider Cracking
    • 32-015 Jun 8, 2020 · Service Bulletin/Repair Instructions
      Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
    • 43-067 Jun 10, 2020 · Service Bulletin/Repair Instructions
      Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (“SOC”) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rota…
    • 11-001 May 29, 2020 · Service Bulletin/Repair Instructions
      Information only: Hendrickson Softek front axle maintenance intervals and requirements.
    • 18PBB Apr 30, 2020 · Service Bulletin/Repair Instructions
      Safety Recall Bulletin: Updated with permanent repair path for phase 1 vehicles. The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 18V368. Non compliance to FMVSS and CMVSS 121 and 136…
    • 20PBA Apr 17, 2020 · Service Bulletin/Repair Instructions
      "Safety Recall: NHTSA recall number is 20V130. A defect, which relates to motor vehicle safety, may exist in certain Model 365, 389, 567, and 579 vehicles manufactured between April 18, 2014 and March 09, 2020 with a left-hand under hood jumper start term…
    • 20 PBC Apr 15, 2020 · Service Bulletin/Repair Instructions
      Safety Recall Interim Bulletin: The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 20V199 Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash software.
    • 43-066 Mar 27, 2020 · Service Bulletin/Repair Instructions
      DEF tank covers may become loose and potentially crack on vehicles built before October 2019 with DEF tank part number M86-6221-003**(TANK-DEF MEDIUM ASSY) and M86-6222-003**(TANK-DEF LARGE, ASSY). Resolution is to resolve the vibration on the tank cover b…
    • 34-085 Mar 3, 2020 · Service Bulletin/Repair Instructions
      Information Only – Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
    • 20PBA Mar 31, 2020 · Service Bulletin/Repair Instructions
      Safety Recall Interim Bulletin: Peterbilt has decided that a defect, which relates to motor vehicle safety, may exist in certain Model 365, 389, 567, and 579 vehicles manufactured between April 18, 2014 and September 30, 2019 with a left-hand under hood jum…
    • 32-016 Mar 17, 2020 · Service Bulletin/Repair Instructions
      Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
    • 34-085 Feb 28, 2020 · Service Bulletin/Repair Instructions
      Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed, which may lead to sensor corrosion.
    • 03-071 Dec 18, 2019 · Service Bulletin/Repair Instructions
      Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures.
    • 01-075 Nov 6, 2019 · Service Bulletin/Repair Instructions
      Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
    • 16-041 Sep 27, 2019 · Service Bulletin/Repair Instructions
      Non Safety Campaign: Peterbilt has determined that certain Model 365, 384, 386, 388, 389, 3895, 587 and 579 vehicles built between March 27, 2012 and January 20, 2019 with Flex Air suspension in a 6x2 configuration have U-bolts that may fail prematurely.
    • TIB43-062 Sep 27, 2019 · Service Bulletin/Repair Instructions
      Information Only â“ This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP).
    • 42-056 Aug 28, 2019 · Service Bulletin/Repair Instructions
      Fix-As-Fail -“ Composite fittings used in the cooling system may crack, resulting in coolant leaks. Brass fittings are available to replace the composite fittings.
    • 42-058 Aug 23, 2019 · Service Bulletin/Repair Instructions
      Fix-As-Fail: Two separate causes have been identified as root cause of intermittent low coolant indicator illumination.
    • 34-066 Jun 10, 2019 · Service Bulletin/Repair Instructions
      Information Only - Quick Reference Guide for Electric harness damage repairs.
    • 34-077 Apr 8, 2019 · Service Bulletin/Repair Instructions
      Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
    • 13-049 Jan 4, 2019 · Service Bulletin/Repair Instructions
      Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until Bendix introduces new version.
    • 03-064 Jul 23, 2018 · Service Bulletin/Repair Instructions
      Information - Recommended Practices for Updating ESA Software
    • 26-031 Jul 6, 2018 · Service Bulletin/Repair Instructions
      Non-Safety Campaign - Chassis with Eaton Manual or Ultrashift transmissions may experience loosening of the bellhousing bolts.
    • 7-17 Jan 22, 2018 · Service Bulletin/Repair Instructions
      Fix-As-Fail ? There is an updated plug to fix leaking steer axle hubcaps.
    • 10161 Feb 20, 2017 · Service Bulletin/Repair Instructions
      FIX-AS-NEEDED - SMARTNAV SOFTWARE UPDATE IS AVAILABLE FOR IMPROVEMENTS TO IN-CALL AUDIO, RADIO SETTINGS AND WHEEL SEEK FUNCTIONALITY.
    • 16-16 Oct 20, 2016 · Service Bulletin/Repair Instructions
      FIX-AS-FAIL: UPDATED PROCEDURE FOR MODELS WITH ENGINE-OVERSPEED WARNING BROUGHT TO DEALERSHIP.
    Source: NHTSA manufacturer communications files.
    About service bulletins