AutoStatsIQ
Data through Oct 2026
Model year

2023 Peterbilt 365

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (4)Complaints (0)Investigations (0)Bulletins (37)
Recall campaigns covering this model year4414k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2023 Peterbilt 365 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2023 Peterbilt 365

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2023 Peterbilt 365
CampaignFiledSubjectComponentVehiclesRemedy
24V-915Dec 9, 2024Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioningElectrical system220,764Software update
24V-190Mar 20, 2024Right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communicationPowertrain70,509Part replacement
22V-779Oct 17, 2022Digital display may freeze and not display critical safety informationElectrical system74,730Software update
22V-547Jul 28, 2022Steering gears may have been assembled incorrectly, which can cause the gears to fractureSteering47,500Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2023 Peterbilt 365

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    37 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • P001 Sep 11, 2026 · Service Bulletin/Repair Instructions
      "Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
    • 24KWL/PBL Aug 13, 2026 · Service Bulletin/Repair Instructions
      The verbiage in the Introduction section has been updated.
    • 43-088 Aug 13, 2026 · Service Bulletin/Repair Instructions
      The procedure has been updated to include additional steps for verifying the software level on the vehicle electronic control unit (VECU2) and digital display (DD). Steps have also been added to the PACCAR Common Rail Injection 2 (PCI2) software verification.
    • E316 Aug 1, 2026 · Service Bulletin/Repair Instructions
      235 chassis have been removed from the chassis list and unflagged in PRWS due to expiration of applicable warranty coverage. 5 chassis have been added to the chassis list. The total chassis population is now 15,637.
    • 43-088 Jul 21, 2026 · Service Bulletin/Repair Instructions
      This optional software update is now available for chassis equipped with EMY 2021B-2023 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being off…
    • E318 Jul 10, 2026 · Service Bulletin/Repair Instructions
      The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage. The Warranty section has also been updated to include Peterbilt specific SRT codes for filing cross-divi…
    • E316 Jul 10, 2026 · Service Bulletin/Repair Instructions
      The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage.
    • 43-088 Jul 7, 2026 · Service Bulletin/Repair Instructions
      "The software is not yet available. The bulletin will be updated when more information is available."
    • 43-088 Jun 29, 2026 · Service Bulletin/Repair Instructions
      "An optional software update will be available on 07/06/2026 for chassis equipped with EMY 2021B-2023PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service theirtrucks before a DEF-related derate occurs. The software …
    • 43-080 Jun 3, 2026 · Service Bulletin/Repair Instructions
      "KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note …
    • E335 May 15, 2026 · Service Bulletin/Repair Instructions
      Warranty section has been updated to include hood length definitions and filing instructions for progressive damage.
    • 45-070 Apr 17, 2026 · Service Bulletin/Repair Instructions
      The attached procedures document has been updated with more detail and explanations. This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.
    • E335 Apr 11, 2026 · Emissions
      E335 Warranty wording update Apr 2026
    • E338 Apr 30, 2026 · Service Campaign
      Certain EPA21 PACCAR MX engines are equipped with PHINIA fuel injectors that do not meet PHINIA’s manufacturing specifications.
    • 22KWE/PBE Mar 3, 2026 · Service Bulletin/Repair Instructions
      Sheppard Recall Order Process Update - The Parts section has been updated with revised steps for opening a TCS365 Order Support – Order Inquiry case.
    • 24PBE_KWE Feb 11, 2026 · Service Bulletin/Repair Instructions
      The Parts section has been updated to clarify that freight charges for safety recall orders should not be passed on to the end customer.
    • CE031 Feb 27, 2026 · Warranty Program/Extension
      Fuel Injection Pump part number 2344776PEX for MX-13 engines has been added to this warranty policy.
    • 45-070 Jan 31, 2026 · Service Bulletin/Repair Instructions
      Procedure pictures updated for clarity. When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process bu…
    • 24PBE Nov 26, 2025 · Service Campaign
      The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereb…
    • CE033 Jul 3, 2025 · Warranty Program/Extension
      32 fuel injector part numbers (16 for MX-11 and 16 for MX-13) have been added to this warranty policy.
    • E318 Jun 7, 2025 · Service Bulletin/Repair Instructions
      Newly designed fuel injectors are available for EPA2021 compliant PACCAR MX-series engines to optimize engine performance. Injectors must be replaced as a full set (6 injectors) and associated software must be updated at the same time.
    • T016 / 26-040 May 22, 2025 · Service Bulletin/Repair Instructions
      T016: Warranty section updated to include 0.5 hours for test drive. Recommended Repair T016C has been updated from 6.4 hours to 6.9 hours. SRT codes updated in PRWS Claim Coding Table: B25-17A for 6.9 hours created to replace all other codes. 26-040: Warra…
    • 43-080 PB Mar 26, 2025 · Service Campaign
      As of 03/25/2025, this campaign has resumed. Software updates are now available to complete this campaign.
    • E327 Feb 27, 2025 · Emissions
      "Vehicles equipped with PACCAR MX engines with Engine Software Version NA202 or NA206 may display a dash STOP lamp incorrectly. PCI-2 software on these chassis must be reverted from NA202 to NA201 (Pack 2 injectors) or from NA206 to NA191 (Pack 1 injectors…
    • 24PBL Jan 10, 2025 · Service Bulletin/Repair Instructions
      Safety Recall Updated software and procedures are now available. Certain Vehicle Model Year 2021-2025 Peterbilt chassis configured for trailer towing require a software update for the Bendix EC80 ABS ECU. Software update procedures for certain Battery-Elect…
    • 32-025 Nov 22, 2024 · Service Bulletin/Repair Instructions
      Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary…
    • 02-194 Nov 11, 2024 · Service Bulletin/Repair Instructions
      Fix-As-Fail The window switch fails prematurely due to excessive amperage flowing through the window switch circuit. A new door harness design has been developed to prevent failures. Fix-As-Fail start date is 11/11/2024.
    • E316 Aug 16, 2024 · Service Bulletin/Repair Instructions
      Bulletin updated to include oil pan drain plug in parts list and incorporated QR code to direct dealers to informational resources for new Programmable Torque Tool.
    • 16-044 Jul 30, 2024 · Service Bulletin/Repair Instructions
      Fix As Fail The height control valve (HCV) rod on vehicles with low air leaf suspensions is prone to toggling over center during rough road conditions. With full suspension articulation, HCV bracket flexes and toggles over center the HCV linkage, which res…
    • E307 Apr 19, 2024 · Service Bulletin/Repair Instructions
      CARB Emission s Manufacturer Warranty term and/or kilometers conversion displayed in certain EMY 2022-2023 PX-7 or PX-9 Operatorâ™s Manuals are incorrect.
    • 24PBE Mar 25, 2024 · Service Bulletin/Repair Instructions
      INTERIM Safety Recall Parts are not currently available for this safety recall. This bulletin will be updated once repair parts are available. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector…
    • E306 Oct 18, 2023 · Service Bulletin/Repair Instructions
      Incorrect fuel filter drain and replacement procedures on EPA21 MX-11 and MX-13 engines can result in the following: .Debris and contaminants introduced into the high-pressure fuel system. .Denial of warranty claims for injector and/or fuel system faults…
    • 51-015 Mar 22, 2023 · Service Bulletin/Repair Instructions
      RFID (Radio Frequency ID) tags are being added and used to track Non-Test Ready (NTR) trucks to efficiently locate them once they are off the production line, but still on the premises. The tags are left on the trucks which have been sold.
    • 63-009 Nov 1, 2022 · Service Bulletin/Repair Instructions
      Peterbilt SmartLINQ subscriptions can be renewed online via PACCAR Solutions RemoteDiagnostics web portal.
    • 45-064 Oct 18, 2022 · Service Bulletin/Repair Instructions
      Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to del…
    • 13-060 Aug 3, 2022 · Service Bulletin/Repair Instructions
      The service information for Bendix Air Dryer maintenance is being updated to include new procedures.
    • 56-005 Aug 2, 2022 · Service Bulletin/Repair Instructions
      During PTO mode, the engine will not ramp up to the set RPM speed.
    Source: NHTSA manufacturer communications files.
    About service bulletins