AutoStatsIQ
Data through Oct 2026
Model year

2001 Pierce Custom Chassis

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (2)Complaints (0)Investigations (0)Bulletins (40)
Recall campaigns covering this model year22,806 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2001 Pierce Custom Chassis by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2001 Pierce Custom Chassis

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2001 Pierce Custom Chassis
CampaignFiledSubjectComponentVehiclesRemedy
07V-470Oct 5, 2007On certain fire trucks equipped with an independent front suspension, a pitman arm might fracture under severe load caused by three loading conditionsSuspension2,604Part replacement
03V-380Oct 8, 2003On certain fire trucks with tandem steer axlesSteering202Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2001 Pierce Custom Chassis

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    40 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • PB_757 Dec 2, 2025 · Other
      We are excited to share several updates to our Husky 3 foam system. This has been a collaboration of your feedback to improve durability, manage parts obsolescence along with industry changes with foam application.
    • SB_766 Dec 5, 2025 · Service Bulletin/Repair Instructions
      This bulletin covers the proper start-up and shut-down procedures, using the battery and ignition switches. Using an incorrect order of operations of the battery disconnect and ignition switches may cause unpredictable electrical system failures and may pot…
    • PB_753 Oct 22, 2025 · Other
      As a product improvement, Whelen has updated the design of the Pierce 600 Marker/Turn Light, while providing the same form, fit, and function of the original.
    • PB_751 Sep 4, 2025 · Service Bulletin/Repair Instructions
      Depending on custom chassis configuration, the oil check level plug and sight glass may prove difficult to view and access on certain vehicles. Installing the 90-degree fitting and cap will allow easier access for checking fluid level while topping off the …
    • PB_750 Aug 5, 2025 · Service Bulletin/Repair Instructions
      To improve the fitment and operational reliability of manual window cranks by installing a fabricated collar over the regulator splines, eliminating looseness and reducing effort when raising or lowering the window.
    • SB_747 Jun 18, 2025 · Service Bulletin/Repair Instructions
      IMMI, the creator and supplier for Rolltek and other Supplemental Restraint System (SRS) products, is implementing design changes due to obsolescence of select parts. Most recently, the AB8 Front Impact Protection (FIP) sensors are no longer available and…
    • SB_743 May 27, 2025 · Service Bulletin/Repair Instructions
      Due to the larger size of the PACCAR engine and smaller frame rail design, space constraints within the frame rail area can lead to tight clearances around the engine harness. These tight areas increase the likelihood of harness pinch and rub points may r…
    • SB_741 Apr 30, 2025 · Service Bulletin/Repair Instructions
      There have been reports of several dipsticks on PACCAR engines getting caught while attempting to check the oil level due to incorrect routing. This bulletin will cover the corrective procedure to prevent the dipsticks from getting caught.
    • SB_736 Apr 30, 2025 · Service Bulletin/Repair Instructions
      This bulletin provides additional information regarding the Command Zone Telematics Control Unit (TCU), its functions, device locations in custom chassis apparatus, how ClearSky Intelligence subscribers can request the latest available TCU software version …
    • SB_735 Apr 30, 2025 · Service Bulletin/Repair Instructions
      This bulletin provides a procedure by which to apply an Over-The-Air Programming (OTAP) software update to applicable Command Zone devices installed in Pierce custom chassis apparatus with a CL-714 series Display and with Telematics Control Unit version 7.0…
    • SB_734 Apr 30, 2025 · Service Bulletin/Repair Instructions
      This bulletin provides a procedure by which to apply a software update to applicable Command Zone devices installed in Pierce custom chassis apparatus using a Single Packet Update (SPU) file loaded onto a USB stick. This procedure is applicable only to appa…
    • SB_733 Apr 30, 2025 · Service Bulletin/Repair Instructions
      This bulletin provides a procedure by which to apply a software update to applicable Command Zone devices installed in Pierce custom chassis apparatus using a Single Packet Update (SPU) file loaded via the CZ Webpages application. This procedure is applicab…
    • SB_732 Apr 30, 2025 · Service Bulletin/Repair Instructions
      This bulletin provides a procedure by which to validate Command Zone device software versions in Pierce custom chassis apparatus.
    • SB_731 Mar 11, 2025 · Service Bulletin/Repair Instructions
      To improve customer experiences by eliminating most needs for an engineering review, this service bulletin clarifies the upgrade procedure from PBA200-400 to a PBA500 governor. Two options are available: 1. The first option applies only to vehicles without …
    • PB_704 Mar 11, 2025 · Other
      FRC has made the final notice to Pierce that they will no longer be offering the legacy PumpBoss governors, they will be moving to the PumpBoss Max (PBA500). Pierce has been working with FRC to provide a smooth transition by completing our own testing and s…
    • PB_725 Jan 15, 2025 · Other
      As a product improvement, Pierce is now offering an exclusive HosemateTM Safety Swivel. These flanges will be bolt-on and retrofitted to any Akron/Elkhart four-bolt flanged valves using the same bolts and gaskets found on the standard swivel and plug. We al…
    • SB_714 Jan 29, 2025 · Service Bulletin/Repair Instructions
      Secondary lock-tab washers are commonly used in applications where parts are subjected to rotational forces. It is crucial for safe operation of the apparatus that these retainers remain in place.
    • SB_446_4 Feb 5, 2025 · Service Bulletin/Repair Instructions
      The GEN 1 Husky 3 foam pump from FSC is being discontinued. To keep supporting our customers, a conversion kit is available to install the GEN 2.1 Husky 3 foam pump in place of the GEN 1.
    • SB_709.1 Jan 15, 2025 · Service Bulletin/Repair Instructions
      This bulletin will provide proper installation instructions and torque ratings for constant torque clamps that are used to secure coolant hoses on Pierce Fire Apparatus.
    • SB_446.3 Dec 18, 2024 · Service Bulletin/Repair Instructions
      The GEN 1 Husky 3 foam pump from FSC is being discontinued. To keep supporting our customers, a conversion kit is available to install the GEN 2.1 Husky 3 foam pump in place of the GEN 1.
    • SB_651_1 Nov 15, 2024 · Service Bulletin/Repair Instructions
      This bulletin is to support the dealer network when replacing a ASL 360 ECU that requires programming on the truck.
    • SB_474_1 Oct 30, 2024 · Service Bulletin/Repair Instructions
      Software update for fault codes on Command Zone display: This software update may help remove ambiguity between active and inactive engine error codes shown on the Command Zone display.
    • SB_717 Oct 30, 2024 · Service Bulletin/Repair Instructions
      Alternators with a voltage sense terminal must have a voltage sense wire installed between the sense terminal of the alternator and a positive stud of a battery in the main battery bank. The voltage sense wire provides a more accurate voltage measurement to…
    • SB_716 Oct 30, 2024 · Service Bulletin/Repair Instructions
      Historically, the main battery cable for the mechanical siren was attached to the cab power distribution area. The large draw of electrical current from the mechanical siren activation, would starve other electronics in the cab. Sometime causing HVAC system…
    • SB_715 Oct 30, 2024 · Service Bulletin/Repair Instructions
      Pierce apparatus equipped with Command Zone multiplexing uses the cab power distribution area for determining the vehicle system voltage. However, because of voltage drop between the batteries and the cab distribution area, this is not a true representation…
    • SB_712 Oct 9, 2024 · Service Bulletin/Repair Instructions
      This bulletin will cover the general procedures for adjusting the wear pads and guide pads on Ascendant and Non-Ascendant Ladders & Platforms.
    • WB_706 Sep 4, 2024 · Warranty Program/Extension
      All Roto Rays are warranted to the purchaser for twenty-four months from the date of service against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Roto Rays option) without cha…
    • SB_709 Oct 2, 2024 · Service Bulletin/Repair Instructions
      This bulletin will provide torque ratings for constant torque clamps that are used to secure coolant hoses on Pierce Custom Chassis vehicles. See table below for details.
    • SB_710 Oct 2, 2024 · Service Bulletin/Repair Instructions
      This bulletin will outline and standardize a procedure for gathering HVAC system information for under-performing HVAC units. Please fill out information and perform the following tasks that are included in the checklist below, prior to submitting a technic…
    • PB_705 Sep 3, 2024 · Other
      As a product enhancement, larger front landing pads are available for the underside of the 100’ AAT basket, These will provide improved protection should the basket inadvertently come into contact with the ground.
    • SB_702 Jul 24, 2024 · Service Bulletin/Repair Instructions
      The purpose of this bulletin is to reduce labor hours by standardizing the location(s) of the unused legs of the SRP harness that contain resistors. This will help technicians in the field perform diagnostics without removing unnecessary panels while search…
    • SB_694 May 21, 2024 · Service Bulletin/Repair Instructions
      To provide accurate, thorough instructions on the replacement of the DEF Header on Custom Chassis vehicles.
    • SB_624.1 Dec 11, 2023 · Service Bulletin/Repair Instructions
      To consolidate the ASY Galvanized and E-Coat Frame Rail Repair Procedures into a combined communication to provide proper instructions for repairing frame rails that have corroded due to wear/chipping over time, road salt/brine, humidity, and improper clean…
    • PB_663 Nov 6, 2023 · Service Bulletin/Repair Instructions
      As a product improvement, Pierce will be changing coolant probes from a contact probe to a capacitive sensor.
    • PB_637.2 Oct 31, 2023 · Service Bulletin/Repair Instructions
      Fault Code 241 for the vehicle speed sensor can potentially lead to customer complaints that the vehicle's speedometer can max out or read incorrectly.
    • WB_653 Oct 2, 2023 · Service Bulletin/Repair Instructions
      Improper installation of the vent lines that connect the wheel ends and carrier can cause the seals to blow out and leak oil. This document is to alert our dealers to check the T3 rear axles in their coverage area and to provide how to correct improper rout…
    • PB_633 Jun 20, 2023 · Service Bulletin/Repair Instructions
      This bulletin will provide instruction to measure current torque rod specifications to ensure that the correct Hendrickson® TRAAX ROD® torque rods and shims (if applicable) are ordered for replacement, if desired to change to. These torque rods and their bu…
    • SB_624 Mar 7, 2023 · Service Bulletin/Repair Instructions
      Proper repair of frame rail corrosion.
    • PB_567 Jul 22, 2022 · Service Bulletin/Repair Instructions
      To improve customer experiences by eliminating most needs for an engineering review, this service bulletin clarifies the upgrade procedure from PMA300 to PMA500 governors. Two options are given. The first option applies only to vehicles that do not have a P…
    • SB_446.1 Apr 18, 2022 · Service Bulletin/Repair Instructions
      The GEN 1 Husky 3 foam pump from FSC is being discontinued. To keep supporting our customers, a conversion kit is available to install the GEN 2 Husky 3 foam pump in place of the GEN 1.
    Source: NHTSA manufacturer communications files.
    About service bulletins