Complaints over time
Complaints about the 2000 Pierce Dash peaked in 2004, with 3 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2000 Pierce Dash
diesel, built in United States. Owner complaints on file from Mar 17, 2004 to Dec 6, 2004.
Recall campaigns covering this model year820k vehicles or units across those campaigns
Owner complaints33.0 times the median 2000 vehicle
Severity index0.0Crash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Components
67% of complaints about the 2000 Pierce Dash name wheels
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
8 recall campaigns cover the 2000 Pierce Dash
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-348 | May 30, 2017 | Affected vehicles have rear steer axle shafts that were not properly heat treated | Powertrain | 225 | Part replacement |
| 13V-525 | Oct 22, 2013 | While raising or lowering the cab as part of vehicle maintenance, the mounts on which the cab tilt cylinders pivot may fatigue and fail allowing… | Equipment | 3,115 | Not stated |
| 11V-384 | Jul 26, 2011 | Pierce has decided that certain model year 1995-2008 arrow xt, dash, custom contender, lance, enforcer, pierce arrow, quantum, saber and… | Fuel system | 6,803 | Part replacement |
| 11V-255 | Apr 26, 2011 | After repeated use with excessive force, the accelerator pedal arm may bend and cause the pedal to move closer to the floor | Speed control | 5,022 | Repair or modification |
| 10V-423 | Sep 21, 2010 | Steering gear bracket may fracture and break | Steering | 2,652 | Repair or modification |
| 05V-351 | Aug 10, 2005 | Certain fire trucks with command cabs fail to comply with the requirements of federal motor vehicle safety standard no. 207,"seating systems." the… | Seats | 90 | Part replacement |
| 05V-072 | Mar 4, 2005 | Certain fire trucks fail to comply with the requirements of federal motor vehicle safety standard no. 207, 'seating systems.' the seat tether… | Seats | 1,600 | Part replacement |
| 02V-037-007 | Oct 8, 2002 | On some heavy duty class 8 vehicles equipped with arvinmeritor axle assemblies which may have been manufactured with trw model 20edl ball sockets,… | Steering | 54 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2000 Pierce Dash
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Dec 6, 2004Failure Apr 5, 200430,000 milesBakersfield, CASuspension
PERSONNEL EXPERIENCED A MALFUNCTION OF THE OSHKOSH TRUCK CORP. ALL STEER ALL WHEEL STEERING SYSTEM ON 2002 PIERCE MANUFACTURING FIRE APPARATUS. AT ABOUT 45 M H, THE REAR WHEELS ON THE THIRD AXLE TURNED OUT OF ALIGNMENT WITH THE FORWARD DIRECTION OF THE VEHICLE. THIS CONDITION MADE IT DIFFICULT TO MAINTAIN CONTROL OF THE VEHICLE WITHIN THE CONFINES OF A SINGLE TRAFFIC LANE, AND COULD HAVE RESULTED IN A VEHICLE CRASH. MECHANIC NOTED THAT AXLE LOCKING PINS HAD FAILED TO SEAT, AND HAD TO COMPLETE A LENGTHY SENSOR ADJUSTMENT PROCEDURE TO GET THE PINS TO SEAT. PIERCE REPLACED THE WIRING HARNESS AND SENSORS. THIS PROBLEM HAS BEEN THE SUBJECT OF PREVIOUS RECALLS(01V113000) (02V294000). PIERCE PREVOIUSLY REPORTED 100% COMPLETION OF THE WIRING HARNESS RECALL. SENSOR ADJUSTMENT OR REPLACEMENT OF THE WIRING HARNESS AND SENSORS DOES NOT ADDRESS THE UNDERLYING ISSUE, AND WILL NOT PREVENT FURTHER MALFUNCTIONS. THE UNDERLYING ISSUE IS THAT THE OSHKOSH SYSTEM AXLE ALIGNMENT SENSORS ONLY DETERMINE THAT THE AXLES ARE IN ALIGNMENT TO ALLOW THE PINS TO DROP. AFTER THE PINS ARE RELEASED, THERE IS NO SENSOR OR OTHER MECHANISM TO ENSURE THAT THEY HAVE SEATED PROPERLY. IN THE EVENT OF MALFUNCTION, THE SYSTEM IS INCAPABLE OF DETECTION AND SUBSEQUENT DEFAULT TO A SAFE CONDITION. THE SYSTEM REQUIRES ADDITION OF A SENSOR TO ENSURE THAT AXLE LOCKING PINS ARE SEATED, SELF DIAGNOSTIC UPGRADE WITH SYSTEM INTERLOCKS ALLOWING DEFAULT TO SAFE CONDITION IN THE EVENT OF MALFUNCTION, AND ROOT CAUSE ANALYSIS OF AXLE SENSOR MISALIGNMENT. *AK
NHTSA complaint 10102251 - Filed Mar 17, 2004Failure Sep 24, 200214,345 milesLake Zurich, ILRim
THE LEFT FRONT WHEEL/RIM CRACKED FROM AIR VALVE OPENING TO A LUG OPENING. THE CRACK IS COMPLETELY THROUGH ON BOTH SIDES. *NM
NHTSA complaint 10062426 - Filed Mar 17, 2004Failure Mar 1, 200425,100 milesLake Zurich, ILRim
CRACK IN RIGHT FRONT WHEEL FROM AIR VALVE OPENING TO A LUG OPENING. THE CRACK IS COMPLETELY THROUGH FROM THE OUTSIDE THROUGH THE INSIDE. SAME PROBLEM AROSE ONE YEAR AGO ON THE LEFT WHEEL. *NM
NHTSA complaint 10062418
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- EQ11003 Equipment query, Speed control
Williams Controls Accelerator Pedals
Opened May 12, 2011, closed Jul 19, 2011
Source: NHTSA ODI investigations file.
Service bulletins
5 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SB_651_1 Nov 15, 2024 · Service Bulletin/Repair Instructions
This bulletin is to support the dealer network when replacing a ASL 360 ECU that requires programming on the truck. - SB_474_1 Oct 30, 2024 · Service Bulletin/Repair Instructions
Software update for fault codes on Command Zone display: This software update may help remove ambiguity between active and inactive engine error codes shown on the Command Zone display. - WB_706 Sep 4, 2024 · Warranty Program/Extension
All Roto Rays are warranted to the purchaser for twenty-four months from the date of service against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Roto Rays option) without cha… - 116 Dec 12, 2002 · Service Bulletin/Repair Instructions
PROPER USE OF THE CAB LIFT EMERGENCY LOWERING VALVE. *TT - 117 Dec 12, 2002 · Service Bulletin/Repair Instructions
HVAC CONTROL KNOB BREAKAGE. *TT
Source: NHTSA manufacturer communications files.