Model year

2020 Pierce Enforcer

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year104,485 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Pierce Enforcer by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

10 recall campaigns cover the 2020 Pierce Enforcer

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Pierce Enforcer
CampaignFiledSubjectComponentVehiclesRemedy
26V-217Apr 6, 2026Firm-on-ground system light may remain illuminated after the rear stabilizer loses contact with the groundElectrical system674Software update
24V-127Feb 21, 2024Bumper may partially obstruct the rear lightsLighting4Not stated
23V-823Dec 7, 2023Electrical connector to the aerial turntable wiring harness may not be properly secured, which can result in connector corrosion and affect the…Electrical system314Part replacement
23V-096Feb 17, 2023When the aerial platform is extended to its maximum angle, the platform mounting bracket may interfere with the basket handrail hinge peg and…Equipment64Repair or modification
22V-809Oct 27, 2022Stokes basket mounting brackets may be insufficiently weldedEquipment299Part replacement
22V-032Jan 26, 2022Fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure…Fuel system243Repair or modification
21V-394May 26, 2021Sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leakFuel system2,416Part replacement
21V-006Jan 13, 2021Monitor is used to direct the water stream and adjust the spray patternEquipment3Software update
20V-571Sep 22, 2020Due to a problem with the joystick controller, the vehicle's aerial device may move without operator inputEquipment405Part replacement
20V-120Feb 28, 2020Rectangular tube in the upper mid-section of the aerial device may develop cracks and corrosion, possibly causing one of the tube walls to fail…Equipment63Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2020 Pierce Enforcer

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    Service bulletins

    38 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • WB_706.1 Aug 18, 2026 · Warranty Program/Extension
      All Roto Rays, Division of Eastern Fire Equipment Services, are warranted to the purchaser for 3 years against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Eastern Fire Equipm…
    • SB_792 Jun 30, 2026 · Service Bulletin/Repair Instructions
      Husky XP pressure transducer troubleshooting procedure for transducer-related performance concerns.
    • SB_790 Jun 2, 2026 · Service Bulletin/Repair Instructions
      To notify dealers and customers that the engine oil specification listed on certain Federal (FED) Tags for units equipped with PACCAR MX-13 engines may be incorrect, and to ensure proper maintenance practices are followed.
    • PB_774 Jun 2, 2026 · Other
      The TAK-4 design was updated and older styles of TAK-4 can be upgraded. These updates to the torsion bar and torsion bar mounting are recommended but not required.
    • SB_787 May 19, 2026 · Service Bulletin/Repair Instructions
      This bulletin provides dealer guidance for MCC filter assemblies when the moisture indicator sight glass appears to show a “wet” condition before installation, after installation, or on replacement filter assemblies.
    • SB_768 May 5, 2026 · Service Bulletin/Repair Instructions
      This bulletin covers the proper procedure for the replacement/installation of grip tape on hose bed grating.
    • PB_752 May 12, 2026 · Other
      Pierce has created a new style bracket that is more tolerant of stress and vibrations created from driving. This new design will allow for a longer in-service life over the old and reduce maintenance of the condenser and condenser components.
    • PB_738 Feb 11, 2026 · Service Bulletin/Repair Instructions
      Pierce has implemented two updates to the MCC HVAC system to improve cab air flow and defrost functionality: • Improved windshield defrost vents for MCC HVAC system as a product enhancement • Implemented improved side recirculatory fans for MCC HVAC system …
    • SB_498.6 Jan 21, 2026 · Service Bulletin/Repair Instructions
      TCU Module software patch was created to prevent and resolve the following failure modes: • Prognostics Not Resetting or not Staying Reset after a battery cycle. • Cannot Access PierceCZ.com (HTTP ERROR 500) The procedure below outlines what part/s are nee…
    • PB_572.4 Sep 24, 2025 · Other
      Introduction of tri-crimp, Spiralock™ chassis/aerial hardware.
    • PB_750 Aug 5, 2025 · Service Bulletin/Repair Instructions
      To improve the fitment and operational reliability of manual window cranks by installing a fabricated collar over the regulator splines, eliminating looseness and reducing effort when raising or lowering the window.
    • SB_747 Jun 18, 2025 · Service Bulletin/Repair Instructions
      IMMI, the creator and supplier for Rolltek and other Supplemental Restraint System (SRS) products, is implementing design changes due to obsolescence of select parts. Most recently, the AB8 Front Impact Protection (FIP) sensors are no longer available and…
    • SB_746 Jun 18, 2025 · Service Bulletin/Repair Instructions
      Single axle tillers can be retrofitted to have a 91° jackknife angle, an improvement from the previous jackknife angle of 88°. New tillers are configured with this change as per Sales Bulletin PSB1063.
    • SB_736 Apr 30, 2025 · Service Bulletin/Repair Instructions
      This bulletin provides additional information regarding the Command Zone Telematics Control Unit (TCU), its functions, device locations in custom chassis apparatus, how ClearSky Intelligence subscribers can request the latest available TCU software version …
    • SB_735 Apr 30, 2025 · Service Bulletin/Repair Instructions
      This bulletin provides a procedure by which to apply an Over-The-Air Programming (OTAP) software update to applicable Command Zone devices installed in Pierce custom chassis apparatus with a CL-714 series Display and with Telematics Control Unit version 7.0…
    • SB_734 Apr 30, 2025 · Service Bulletin/Repair Instructions
      This bulletin provides a procedure by which to apply a software update to applicable Command Zone devices installed in Pierce custom chassis apparatus using a Single Packet Update (SPU) file loaded onto a USB stick. This procedure is applicable only to appa…
    • SB_733 Apr 30, 2025 · Service Bulletin/Repair Instructions
      This bulletin provides a procedure by which to apply a software update to applicable Command Zone devices installed in Pierce custom chassis apparatus using a Single Packet Update (SPU) file loaded via the CZ Webpages application. This procedure is applicab…
    • SB_732 Apr 30, 2025 · Service Bulletin/Repair Instructions
      This bulletin provides a procedure by which to validate Command Zone device software versions in Pierce custom chassis apparatus.
    • PB_572.3 Feb 6, 2025 · Other
      Introduction of tri-crimp, Spiralock™ chassis/aerial hardware.
    • PB_725 Jan 15, 2025 · Other
      As a product improvement, Pierce is now offering an exclusive HosemateTM Safety Swivel. These flanges will be bolt-on and retrofitted to any Akron/Elkhart four-bolt flanged valves using the same bolts and gaskets found on the standard swivel and plug. We al…
    • SB_714 Jan 29, 2025 · Service Bulletin/Repair Instructions
      Secondary lock-tab washers are commonly used in applications where parts are subjected to rotational forces. It is crucial for safe operation of the apparatus that these retainers remain in place.
    • SB_446_4 Feb 5, 2025 · Service Bulletin/Repair Instructions
      The GEN 1 Husky 3 foam pump from FSC is being discontinued. To keep supporting our customers, a conversion kit is available to install the GEN 2.1 Husky 3 foam pump in place of the GEN 1.
    • SB_709.1 Jan 15, 2025 · Service Bulletin/Repair Instructions
      This bulletin will provide proper installation instructions and torque ratings for constant torque clamps that are used to secure coolant hoses on Pierce Fire Apparatus.
    • SB_446.3 Dec 18, 2024 · Service Bulletin/Repair Instructions
      The GEN 1 Husky 3 foam pump from FSC is being discontinued. To keep supporting our customers, a conversion kit is available to install the GEN 2.1 Husky 3 foam pump in place of the GEN 1.
    • SB_651_1 Nov 15, 2024 · Service Bulletin/Repair Instructions
      This bulletin is to support the dealer network when replacing a ASL 360 ECU that requires programming on the truck.
    • SB_474_1 Oct 30, 2024 · Service Bulletin/Repair Instructions
      Software update for fault codes on Command Zone display: This software update may help remove ambiguity between active and inactive engine error codes shown on the Command Zone display.
    • WB_706 Sep 4, 2024 · Warranty Program/Extension
      All Roto Rays are warranted to the purchaser for twenty-four months from the date of service against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Roto Rays option) without cha…
    • SB_468.2 Oct 1, 2024 · Service Bulletin/Repair Instructions
      Provide alternate solution if door linkage rods (between inner door handle) and the door latch release from the rod lock. This alternate solution is a cable operated system and may require higher than normal pull force to unlatch the door from the inside.
    • PB_683 Jun 11, 2024 · Service Bulletin/Repair Instructions
      Cab insulation upgrades are available as a product enhancement to provide additional support for the HVAC system during periods of excessive heat.
    • SB_654 Dec 19, 2023 · Service Bulletin/Repair Instructions
      Detroit recently released an ACM software update v7.61.2.0 to address high occurrences of Selective Catalyst Reduction Closed Loop Control at Maximum Limit faults on Pierce apparatus with MY2016 – 2022 Detroit engines. The updated software includes improve…
    • SB_588.4 Jul 25, 2023 · Service Bulletin/Repair Instructions
      Addressing fault codes and upgrades to the Midwest Climate Control (MCC) HVAC system.
    • SB_623 Mar 17, 2023 · Service Bulletin/Repair Instructions
      Front Door Drip Edge Saber/Enforcer Design Improvement.
    • SB_588 Jan 5, 2023 · Service Bulletin/Repair Instructions
      Addressing fault codes and upgrades to the MCC HVAC system.
    • PB_593_03.02.202 Mar 2, 2022 · Service Bulletin/Repair Instructions
      The lower coolant tube clamp bracket (Pierce P/N 2953062) has been redesigned and older versions should be replaced with Pierce P/N 4107662.
    • Service Bulletin Jan 16, 2015 · Service Bulletin/Repair Instructions
      LED Headlight Part Numbers and Install Instructions
    • Service Bulletin Dec 11, 2014 · Service Bulletin/Repair Instructions
      Saber FR and Enforcer Door Switch and DNMT Service Manual
    • KA_575 May 7, 2021 · Service Bulletin/Repair Instructions
      There have been reports of cab door windows sliding forward causing the window to “bind” when the window is operated. This knowledge article outlines the suggested adjustment to the door to resolve this issue.
    • WB_557 Apr 16, 2021 · Service Bulletin/Repair Instructions
      Elkhart Brass and Akron Manufacturing ball-type intake and discharge valves have been submitted for warranty claims due to leaks within the seal of the valve. Neither manufacturer classifies a valve seal leak to be a malfunction of the product and therefore…
    Source: NHTSA manufacturer communications files.