Complaints over time
Complaints about the 2001 Pierce Quantum peaked in 2010, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2001 Pierce Quantum
diesel, built in United States. Owner complaints on file from Jul 2, 2010 to Jul 2, 2010.
Recall campaigns covering this model year48,718 vehicles or units across those campaigns
Owner complaints1Close to the median 2001 vehicle
Severity index100.0Crash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2001 Pierce Quantum name steering
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
4 recall campaigns cover the 2001 Pierce Quantum
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-348 | May 30, 2017 | Affected vehicles have rear steer axle shafts that were not properly heat treated | Powertrain | 225 | Part replacement |
| 11V-384 | Jul 26, 2011 | Pierce has decided that certain model year 1995-2008 arrow xt, dash, custom contender, lance, enforcer, pierce arrow, quantum, saber and… | Fuel system | 6,803 | Part replacement |
| 05V-351 | Aug 10, 2005 | Certain fire trucks with command cabs fail to comply with the requirements of federal motor vehicle safety standard no. 207,"seating systems." the… | Seats | 90 | Part replacement |
| 05V-072 | Mar 4, 2005 | Certain fire trucks fail to comply with the requirements of federal motor vehicle safety standard no. 207, 'seating systems.' the seat tether… | Seats | 1,600 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2001 Pierce Quantum
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jul 2, 2010Failure Apr 10, 2010Danvers, MASteeringCrash4 injured
AS A SERGEANT WITH THE MASS STATE POLICE RECONSTRUCTION TEAM WITH A BSME DEGREE, I'M INVESTIGATING AN INCIDENT WHEREAS A PIERCE FIRE TRUCK ROLLEDOVER @ 30 MPH WHILE TRAVELING ON A FLAT, LEVEL, AND STRAIGHT ROADWAY. EVERYTHING POINT TO A OSHKOSH ALL STEER MALIFUNCTION. PIERCE SAID THE PROBLEM WAS CAUSE BY UNEVEN BRAKING, I (AS AN ENGINEER) SAY NO. ALL EVIDENCE POINTS TO A MALFUNCTION OF THE REAR STEER AXLE. I CAN BE REACHED AT MASSACHUSETTS STATE POLICE C.A.R.S. UNIT[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA complaint 10341115
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
18 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- PB_572.4 Sep 24, 2025 · Other
Introduction of tri-crimp, Spiralock™ chassis/aerial hardware. - PB_750 Aug 5, 2025 · Service Bulletin/Repair Instructions
To improve the fitment and operational reliability of manual window cranks by installing a fabricated collar over the regulator splines, eliminating looseness and reducing effort when raising or lowering the window. - SB_747 Jun 18, 2025 · Service Bulletin/Repair Instructions
IMMI, the creator and supplier for Rolltek and other Supplemental Restraint System (SRS) products, is implementing design changes due to obsolescence of select parts. Most recently, the AB8 Front Impact Protection (FIP) sensors are no longer available and… - SB_746 Jun 18, 2025 · Service Bulletin/Repair Instructions
Single axle tillers can be retrofitted to have a 91° jackknife angle, an improvement from the previous jackknife angle of 88°. New tillers are configured with this change as per Sales Bulletin PSB1063. - SB_736 Apr 30, 2025 · Service Bulletin/Repair Instructions
This bulletin provides additional information regarding the Command Zone Telematics Control Unit (TCU), its functions, device locations in custom chassis apparatus, how ClearSky Intelligence subscribers can request the latest available TCU software version … - SB_735 Apr 30, 2025 · Service Bulletin/Repair Instructions
This bulletin provides a procedure by which to apply an Over-The-Air Programming (OTAP) software update to applicable Command Zone devices installed in Pierce custom chassis apparatus with a CL-714 series Display and with Telematics Control Unit version 7.0… - SB_734 Apr 30, 2025 · Service Bulletin/Repair Instructions
This bulletin provides a procedure by which to apply a software update to applicable Command Zone devices installed in Pierce custom chassis apparatus using a Single Packet Update (SPU) file loaded onto a USB stick. This procedure is applicable only to appa… - SB_733 Apr 30, 2025 · Service Bulletin/Repair Instructions
This bulletin provides a procedure by which to apply a software update to applicable Command Zone devices installed in Pierce custom chassis apparatus using a Single Packet Update (SPU) file loaded via the CZ Webpages application. This procedure is applicab… - SB_732 Apr 30, 2025 · Service Bulletin/Repair Instructions
This bulletin provides a procedure by which to validate Command Zone device software versions in Pierce custom chassis apparatus. - PB_572.3 Feb 6, 2025 · Other
Introduction of tri-crimp, Spiralock™ chassis/aerial hardware. - PB_725 Jan 15, 2025 · Other
As a product improvement, Pierce is now offering an exclusive HosemateTM Safety Swivel. These flanges will be bolt-on and retrofitted to any Akron/Elkhart four-bolt flanged valves using the same bolts and gaskets found on the standard swivel and plug. We al… - SB_714 Jan 29, 2025 · Service Bulletin/Repair Instructions
Secondary lock-tab washers are commonly used in applications where parts are subjected to rotational forces. It is crucial for safe operation of the apparatus that these retainers remain in place. - SB_446_4 Feb 5, 2025 · Service Bulletin/Repair Instructions
The GEN 1 Husky 3 foam pump from FSC is being discontinued. To keep supporting our customers, a conversion kit is available to install the GEN 2.1 Husky 3 foam pump in place of the GEN 1. - SB_709.1 Jan 15, 2025 · Service Bulletin/Repair Instructions
This bulletin will provide proper installation instructions and torque ratings for constant torque clamps that are used to secure coolant hoses on Pierce Fire Apparatus. - SB_446.3 Dec 18, 2024 · Service Bulletin/Repair Instructions
The GEN 1 Husky 3 foam pump from FSC is being discontinued. To keep supporting our customers, a conversion kit is available to install the GEN 2.1 Husky 3 foam pump in place of the GEN 1. - SB_651_1 Nov 15, 2024 · Service Bulletin/Repair Instructions
This bulletin is to support the dealer network when replacing a ASL 360 ECU that requires programming on the truck. - SB_474_1 Oct 30, 2024 · Service Bulletin/Repair Instructions
Software update for fault codes on Command Zone display: This software update may help remove ambiguity between active and inactive engine error codes shown on the Command Zone display. - WB_706 Sep 4, 2024 · Warranty Program/Extension
All Roto Rays are warranted to the purchaser for twenty-four months from the date of service against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Roto Rays option) without cha…
Source: NHTSA manufacturer communications files.