By year
Owner complaints about Pleasure WAY vehicles peaked at 4 in 2020
Owner complaints filed with NHTSA, 2002 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Pleasure WAY
The complete NHTSA record for Pleasure WAY vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Pleasure WAY recalls are filed by Pleasure Way Industries, part of Pleasure Way.
Owner complaints in the last five years416 on file in all, across 8 models
Recall campaigns93 in five years
Severity index0.0Crash, fire, injury or death per 100 complaints
Investigations01,655 service bulletins
Components
Brakes draws the most owner complaints about Pleasure WAY vehicles, 17% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The Plateau has the most complaints of any Pleasure WAY model
Every Pleasure WAY model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Plateau | 2004 to 2024 | 7 | 0.0 | 9 | 0 |
| Excel | 1995 to 2013 | 3 | 0.0 | 8 | 0 |
| Lexor | 1995 to 2023 | 2 | 0.0 | 14 | 0 |
| Ascent | 2007 to 2024 | 2 | 0.0 | 7 | 0 |
| Ontour | 2020 to 2024 | 1 | 0.0 | 5 | 0 |
| Tofino | 2019 to 2023 | 0 | None | 5 | 0 |
| Rekon | 2021 to 2022 | 0 | None | 2 | 0 |
| Lexor TS | 2017 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Pleasure WAY product
- 23V-493 Jul 17, 2023
Fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak
Equipment · 514 vehicles - 22V-616 Aug 10, 2022
DCF 4 circuit board is labeled for 30 amps, while the pins for the fuse holder are only rated for 20 amps, which can overload the circuit board…
Electrical system · 1,237 vehicles - 22V-585 Aug 4, 2022
DCF 4 circuit board is labeled for 30 amps, while the pins for the fuse holder are only rated for 20 amps, which can overload the circuit board…
Electrical system · 225 vehicles - 20V-542 Sep 4, 2020
Electronic control center circuit board may be damaged from voltages over 18 volts, causing damage to the circuit board
Electrical system · 218 vehicles - 19V-673 Sep 23, 2019
Awning drive mechanism may fail causing the awning to extend unexpectedly without input from the user
Equipment · 1,148 vehicles - 17V-392 Jun 21, 2017
Affected vehicles have a mirror attached to the back of the closet door that may detach unexpectedly
Equipment · 37 vehicles - 08V-421 Aug 15, 2008
These motor homes fail to conform to the requirements of federal motor vehicle safety standard no. 108, 'lamps, reflective devices, and associated…
Equipment · 127 vehicles - 02V-259 Sep 20, 2002
On certain motor homes, the under hood charging system wiring may be improperly routed and could come in contact with other under hood components
Electrical system · 411 vehicles - 01V-135 Apr 20, 2001
Vehicle description: motor homes
Brakes · 1,197 vehicles
Source: NHTSA ODI recalls file.