Model year

2021 Pleasure WAY Ascent

Van, diesel, 4x2, built in United States. Owner complaints on file from Apr 10, 2023 to Apr 10, 2023.

Recall campaigns covering this model year11,237 vehicles or units across those campaigns
Owner complaints1Below the median 2021 van
Severity index0.02021 vans average 6.3
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2021 Pleasure WAY Ascent peaked in 2023, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.75120231202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2021 Pleasure WAY Ascent name fuel system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Fuel system
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2021 Pleasure WAY Ascent

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2021 Pleasure WAY Ascent
CampaignFiledSubjectComponentVehiclesRemedy
22V-616Aug 10, 2022DCF 4 circuit board is labeled for 30 amps, while the pins for the fuse holder are only rated for 20 amps, which can overload the circuit board…Electrical system1,237Not stated
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2021 Pleasure WAY Ascent

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Apr 10, 2023Failure Apr 4, 202313,000 milesReston, VAFuel system, Diesel

    The contact owns a 2021 Pleasure Way Ascent RV built on a 2020 Mercedes-Benz Sprinter 2500 chassis. The contact stated that while driving in a National Park he was notified by another motorist of a leak coming from the vehicle. After stopping to inspect the RV, it was discovered that diesel fuel was leaking from the vehicle and that a tubing underneath the vehicle was disconnected. The vehicle was towed to the local service center. The vehicle was not yet repaired. The local dealer was contacted. The contact referenced NHTSA Campaign Number: 20V595000 (Fuel System, Gasoline) and stated that the vehicle might have experienced the failure listed in the recall. The manufacturer was yet notified of the failure. The failure mileage was 13,000.

    NHTSA complaint 11516266
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

55 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • TSB-A1598-006 Jun 2, 2025 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to the procedure to reset the DCM3 module.
  • TSB-A1551-003 Mar 3, 2025 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to the procedure to replace the G12 module.
  • ToolsD Feb 1, 2024 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to the procedure to access and tighten the bolts on the AC motor.
  • TSB-A1240-010 Oct 20, 2023 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to the procedure to address a squeak at the kitchen counter.
  • TSB-A1130-005 May 16, 2023 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to the procedure to replace the DCM3 module.
  • DSC-A1092-003 Mar 21, 2023 · Service Bulletin/Repair Instructions
    Dealer service communication pertaining to a failed DCM3 module
  • TSB-A1083-003 Mar 1, 2023 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to the procedure to replace the AC current monitor.
  • TSB-A1009-009 Sep 27, 2022 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to the adjustment of the latch/catch for the kitchen drawer.
  • DSC-A0963-006 Jun 23, 2022 · Service Bulletin/Repair Instructions
    Dealer service communication pertaining to a loose bolt on the AC motor mount, inside the air conditioner.
  • TSB-A0962-006 Jun 23, 2022 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to the procedure to relocate the solar panel to allow the Sirius radio to receive reception.
  • DSC-A0950-005 May 12, 2022 · Service Bulletin/Repair Instructions
    Dealer service communication pertaining to the replacement of an undersized fuse for the solar panels.
  • TSB-A0949-005 May 27, 2022 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to the procedure to replace the worm gear for the power sofa.
  • TSB-A0948-005 May 27, 2022 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to the procedure to replace the power sofa cable.
  • TSB-A0945-005 May 24, 2022 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to the procedure to relocate a solar panel to allow the Sirius radio to receive signal.
  • TSB-A0938-005 May 9, 2022 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to the procedures to address a squeak at the kitchen galley.
  • TSB-A0937-005 May 9, 2022 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to the procedure to change the instance setting on the Go Power! solar controller.
  • TSB-A0930-005 May 3, 2022 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to the procedure to adjust a Carefree awning.
  • TSB-A0929-005 May 2, 2022 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to the procedure to reset the DCM3 module.
  • TSB-A0927-005 May 2, 2022 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to the instructions to replace the Spyder DCM module.
  • DSC-A0924-004 May 4, 2022 · Service Bulletin/Repair Instructions
    the caulkingis separating on bathroom wallat leftbottomcorner.
  • DSC-A0923-004 May 4, 2022 · Service Bulletin/Repair Instructions
    WATER HEATER NOT WORKING AGAIN-MAKES NOISE-NO HEAT-SHOWING ERROR CODE.
  • DSC-A0915-004 May 4, 2022 · Service Bulletin/Repair Instructions
    Charging system Replaced.
  • Controller Mar 11, 2022 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to a procedure to change the instance setting on the solar controller, to clear an error.
  • Electrical Parts Mar 8, 2022 · Service Bulletin/Repair Instructions
    Dealer service communication pertaining to a failed solar controller and G12 module.
  • Spyder Mar 7, 2022 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to the procedure to replace the Spyder DCM module.
  • Ascent Mar 2, 2022 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to the procedure to address a bubbling window shroud.
  • TSBA0864001 Jan 3, 2022 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to the procedure to remove and replace the MCD shade.
  • TSB-A0861-012 Dec 17, 2021 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to the procedure to relocate the AC thermister to prevent freeze up of the air conditioner.
  • TSB-A0859-012 Dec 13, 2021 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to the procedure to replace the DCM3 module.
  • TSB-A0858-012 Dec 8, 2021 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to the procedure to relocate the solar panel to allow the Sirius antenna to receive reception.
  • TSB-A0843-011 Nov 5, 2021 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to replacement of sofa relay module.
  • TSB-A0841-011 Nov 8, 2021 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to relocation of solar panel to allow Sirius antenna to find signal.
  • DSC-A0838-011 Nov 3, 2021 · Service Bulletin/Repair Instructions
    Dealer service communication pertaining to a touch panel that fell off the cabinet face.
  • TSBA0823010 Oct 5, 2021 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to the procedure to move the solar panel to expose the satellite radio antenna.
  • TSBA0821010 Oct 13, 2021 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to the procedure to replace the DCM3 module.
  • DSC A0762 006 Jun 21, 2021 · Service Bulletin/Repair Instructions
    Dealer service communication pertaining to faulty DCM3 boards.
  • TSB A0759 006 Jun 24, 2021 · Service Bulletin/Repair Instructions
    Technical service bulletin pertaining to adjustment of solar panel to allow Sirius XM radio to function efficiently.
  • DSC A0755 006 Jun 4, 2021 · Service Bulletin/Repair Instructions
    Dealer service communication pertaining to failure of adhesive for cabinet panels.
  • DSC A0753 006 Jun 2, 2021 · Service Bulletin/Repair Instructions
    Dealer service communication pertaining to failure of adhesive for tank insulation.
  • DSC-A0750-005 May 13, 2021 · Service Bulletin/Repair Instructions
    Dealer service communication pertaining to squeak at galley counter.
  • DSC-A0740-004 Apr 9, 2021 · Service Bulletin/Repair Instructions
    Dealer service communication pertaining to a faulty Truma vario heat system
  • DSC-A0738-004 Apr 7, 2021 · Service Bulletin/Repair Instructions
    Dealer service communication pertaining to microwave that does not heat
  • DSC-A0725-03 Mar 23, 2021 · Service Bulletin/Repair Instructions
    Dealer service communication pertaining to faulty LP solenoid
  • DSC-A0722-03 Mar 11, 2021 · Service Bulletin/Repair Instructions
    Dealer service communication pertaining to defective GFCI outlets
  • DSC-A0719-03 Mar 9, 2021 · Service Bulletin/Repair Instructions
    Dealer service communication pertaining to resolving a squeak at the galley
  • DSC-A0711-03 Mar 1, 2021 · Service Bulletin/Repair Instructions
    Dealer service communication pertaining to Sofa not retracting
  • DSC-A0709-02 Feb 18, 2021 · Service Bulletin/Repair Instructions
    +H31&I31
  • GCI-A0698-02 Feb 5, 2021 · Service Bulletin/Repair Instructions
    +H19&I19
  • DSC-A0647-11 Nov 25, 2020 · Service Bulletin/Repair Instructions
    DEALER SERVICE COMMUNICATION PERTAINING TO REPLACING AN INOPERABLE LPCO DETECTOR
  • DSC-A0640-11 Nov 10, 2020 · Service Bulletin/Repair Instructions
    DEALER SERVICE COMMUNICATION PERTAINING TO REPAIRING A FIBRELASS PANEL
  • DSC-A0623-10 Oct 7, 2020 · Service Bulletin/Repair Instructions
    DEALER SERVICE COMMUNICATION PERTAINING TO REPLACING AN INOPERABLE LPCO DETECTOR
  • MSN-A0610-09 Sep 15, 2020 · Service Bulletin/Repair Instructions
    MANUFACTURER SUPPLIER NOTIFICATION PERTAINING TO TROUBLESHOOTING AND REPLACING A FAULTY XANTREX INVERTER
  • GCI-A0596-08 Aug 17, 2020 · Service Bulletin/Repair Instructions
    GENERAL CONSUMER INFORMATION PERTAINING TO RE-TENSIONING AN MCD SHADE
  • DSC-A0592-08 Aug 7, 2020 · Service Bulletin/Repair Instructions
    DEALER SERVICE COMMUNICATION PERTAINING TO CHANGING A BREAKER PANEL
  • GCI-A0295-04 Apr 4, 2018 · Service Bulletin/Repair Instructions
    GENERAL CONSUMER INFORMATION PERTAINING TO AN OWNER'S MANUAL
Source: NHTSA manufacturer communications files.